Find work in Canada.

557,954 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added just now
SD
Patient Care Specialist-4
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
…spirit. We pride ourselves in having an awesome work culture and fun environment! We offer competitive salaries, a great benefit package, Shoppers Drug Mart discount, Goodlife gym discount,…
Added just now
UO
Program Coordinator, Obstetrics & Gynaecology
University of Calgary
Calgary, AB
- Part-time
This position is part of the AUPE bargaining unit, and falls under the Specialist/Advisor Job Family, Phase 2.
Added 30 mins ago
V
Spécialiste ventes et fidélisation | Inbound Sales and Retention Specialist (Montreal-based)
VOXDATA
Remote, Canada
- $16.6 to $17 CAD / hour
- Full-time
- Remote
Schedule: Monday to Sunday, between 7:00 AM and midnight
Added 30 mins ago
AI
National Market Sector Lead - Healthcare
Architecture49 Inc.
Ottawa, ON
- Full-time
Development of future healthcare leaders and specialist expertise.
Added 30 mins ago
AI
National Market Sector Lead - Healthcare
Architecture49 Inc.
Toronto, ON
- Full-time
Development of future healthcare leaders and specialist expertise.
Added 30 mins ago
AI
National Market Sector Lead - Healthcare
Architecture49 Inc.
Vancouver, BC
- Full-time
Development of future healthcare leaders and specialist expertise.
Added 30 mins ago
E
Business Continuity Specialist
ENMAX
Calgary, AB · ENMAX Place, Calgary, AB
- Full-time
The Business Continuity Specialist will be responsible for the implementation, maintenance, and performance of EPC’S Operational Resilience Program and its supporting functions.
Added 30 mins ago
Project Management Office (PMO), Financial Specialist
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Added 30 mins ago
BI
Pharmaceutical Sales Representative - Endocrinology
BioSyent Inc
Montreal, QC
- Full-time
Added 30 mins ago
BI
Pharmaceutical Sales Representative - Endocrinology
BioSyent Inc
Oakville, ON
- Full-time
Can understand and communicate complex clinical data with credibility in a specialist setting
Added 45 mins ago
SD
Patient Care Specialist-4
Shoppers Drug Mart
Mississauga, ON
- Full-time
…spirit. We pride ourselves in having an awesome work culture and fun environment! We offer competitive salaries, a great benefit package, Shoppers Drug Mart discount, Goodlife gym discount,…
Added 45 mins ago
BI
Pharmaceutical Sales Representative - Endocrinology
BioSyent Inc
Vancouver, BC
- Full-time
Can understand and communicate complex clinical data with credibility in a specialist setting
Added 45 mins ago
L
Learning Design Specialist (12 Month Contract)
Longo's
Vaughan, ON
- Contract
Are you passionate about learning, facilitating engaging experiences, and helping others grow? Join us as a Learning Design Specialist and create impactful learning programs that build…
Added 45 mins ago
SO
Bilingual Microsoft 365 Trainer
Special Olympics Canada
Toronto, ON
- $68,000 to $80,000 CAD / year
- Contract
Special Olympics Canada (SOC) is seeking a bilingual Microsoft 365 & Digital Adoption Specialist / Trainer to strengthen digital skills, improve collaboration and support the effective use…
Added 45 mins ago
D|
Process Specialist-Compounding
DECIEM | THE ABNORMAL BEAUTY COMPANY
Toronto, ON · Etobicoke, ON
- Full-time
Access to Development Grants & a LinkedIn Learning membership to help you keep growing and learning.
Added 1 hour ago
SI
Implementation & Training Specialist
Sofvie Inc.
Sudbury, ON · Greater Sudbury, ON
- Full-time
We're hiring an Implementation & Training Specialist to guide clients through their first steps with Sofvie and set them up for long-term success. You'll be the face of Sofvie during…
Added 1 hour ago
IS
Inside Sales - Academic Intake Specialist
IHE School - Interior Heavy Equipment Operator School
Calgary, AB
- Full-time
Ongoing learning and professional development opportunities
Added 1 hour ago
Business Systems Analyst ITS & HR (2026-MP-24)
University of Windsor
Windsor, ON
Tuition Remission: Reduced-cost tuition to help you pursue further education and professional development (for yourself and dependents up to age 26)
Added 1 hour ago
S
Risk Evaluator Specialist
SGI
Regina, SK · Saskatoon, SK
- Full-time
The Risk Evaluator Specialist is responsible to manage the department valuation programs, corporate (loss prevention/risk evaluation) training and development initiatives, and day-to-day…
Added 1 hour ago
BI
Pharmaceutical Sales Representative - Endocrinology
BioSyent Inc
AB · Edmonton, AB
- Full-time
Can understand and communicate complex clinical data with credibility in a specialist setting
Added 1 hour ago
A
Développeur(se) Fullstack Java / React | Full Stack Java / React Developer
Astek
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
You will join a team building and enhancing mission-critical trading applications within a major financial organization. You will contribute to platforms where performance, reliability, and…
Added 1 hour ago
B
Regional Director of Trust - Prairies
BMO
Calgary, AB · CALG
- Full-time
Oversees the design, development, and implementation of tools and training required to deliver business results.
Added 1 hour ago
B
Investment Specialist
BMO
Calgary, AB
- Full-time
Implements business development strategies to acquire new business (outbound calling campaigns and cultivating branch referrals).
Added 2 hours ago
SR
Mill Training Specialist
Saskatchewan Research Council (SRC)
Saskatoon, SK
- Full-time
…are passionate about making a positive impact in our province and beyond. We recognize the important value of work-life balance and our employees enjoy generous time off. SRC also offers…
Added 2 hours ago
A
Gestionnaire de projet AI
Astek
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
…work in an agile environment where coordination, innovation, and value creation are top…

PheedLoop

Customer Education Coordinator

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Experience: At least 1 year of experience in customer education, training, knowledge management, Customer Success, or SaaS is an asset.
Posting language: English
Posted: Nov 2, 2026

Original job description

About the Role

The Product Education Specialist will help customers and internal teams better understand and use PheedLoop’s products. This person will own product education content, improve our knowledge base, and help build a structured customer certification program.

The role will work closely with both Customer Success and Product to turn complex product information into clear, useful, and engaging learning materials.

Key Responsibilities

Product Education

Create clear product guides, tutorials, videos, and training materials.
Deliver product training sessions for customers and internal teams.
Turn product updates and new features into easy-to-understand educational content.
Identify common areas of confusion and create resources to address them.
Pheedloop Uni + Checklist

Knowledge Base Ownership

Own and regularly update PheedLoop’s customer-facing knowledge base.
Review existing articles for accuracy, clarity, and consistency.
Work with Product and Customer Success to keep content current.
Create a simple process for requesting and approving new content.

Certification Program

Create learning content and materials to support PheedLoop’s customer certification program.
Develop training resources, and supporting educational materials.
Track participation, completion rates, and customer feedback.
Continuously improve the learning content based on customer needs and feedback.

Cross-Functional Support

Partner with Product to understand releases and upcoming changes.
Work with Customer Success to identify customer education gaps.
Support onboarding and ongoing learning for customers.
Maintain a consistent tone and standard across all educational content

What We’re Looking For

Strong written communication and instructional skills.
Ability to explain technical information in simple language.
Strong organization and attention to detail.
Comfortable creating written, visual, and video-based content.
Able to manage projects independently and work across teams.
At least 1 year of experience in customer education, training, knowledge management, Customer Success, or SaaS is an asset.

If you are someone who loves educating, speaking to customers and doing it in a fun manner - this is the place for you! You will get all the bells whistles and support needed to make your work amazing.

Perks that hit different

🩺 100% employer-paid health coverage

🚇 Office directly connected to the TTC subway

🍜 Team lunches, learning sessions, and regular outings

🚀 High-performance culture with real ownership and growth

The Kind of People We’re Looking For

We’re looking for people who like helping others learn and think about how to scale that impact. This role is for ambitious people who work hard, think big, solve problems fast, and know how to enjoy the journey along the way. If you’re someone who wants to grow personally and professionally, you’ll feel right at home here. On a small team like ours, your impact won’t be “someday”- it’ll be immediate. You’ll take on real responsibility early, move quickly, and help shape products used by events around the world. Your work at PheedLoop will matter from day one. Learn more about what it’s like to work at PheedLoop by visiting our Careers Page.

Please note: This role is not an existing vacancy. We do not use artificial intelligence or automated decision-making tools in our hiring process.

Apply About employer

More about this job

Responsibilities

Create and deliver clear product education materials, training sessions, and certification resources for customers and internal teams. Own and maintain the customer knowledge base, coordinate educational content with Product and Customer Success, and improve learning resources using customer feedback.

Requirements

Strong written communication and instructional skills are required, along with the ability to explain technical information simply and create written, visual, and video content. The role calls for organization, attention to detail, independent project management, and cross-team collaboration; at least one year of relevant experience is an asset.

Skills

Written Communication
Instructional Design
Product Education
Customer Training
Knowledge Management
Technical Communication
Content Creation
Video-Based Learning
Project Management
Cross-Functional Collaboration
Customer Success
Organization
Attention to Detail
Customer Onboarding
Learning Program Development
Feedback Analysis

Benefits

Employer-Paid Health Coverage
Team Lunches
Learning Sessions
Team Outings
Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Product Education
Customer Education
Customer Training
Internal Training
Product Guides
Tutorials
Training Materials
Educational Videos
Knowledge Base
Learning Content
Customer Success
Product Releases
Feature Updates
Customer Onboarding
Learning Materials
Content Review
Content Approval Process
Customer Feedback
Events Services
SaaS

Report this job