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Added 15 mins ago
MF
Training Coordinator
McCain Foods
Florenceville-Bristol, NB
- Full-time
McCain Foods (Canada), Florenceville CCS is seeking a Training Coordinator to support employee development, compliance, onboarding, and operational excellence within the warehouse and…
Added 15 mins ago
S
Executive Assistant, Credit
Sagard
Toronto, ON
- Full-time
Partner with the Office Coordinator on in-office logistics, including meetings, catering, conference rooms, and printing, and serve as the primary backup during their absences, assuming…
Added 30 mins ago
YO
Swimming Program Head
YMCA of Greater Toronto
Torrance, ON
- Part-time
…of swimming programs and supports safe, organized waterfront operations. The position provides swim instruction, supports staff, maintains required records and equipment, and contributes to…
Added 30 mins ago
YO
F Class Driver & OP Staff
YMCA of Greater Toronto
Torrance, ON
- Part-time
…program and facilities staff and contributes to Outdoor Pursuits operations and broader camp resource…
Added 30 mins ago
M
Satellite Design System Engineer
MDA
Sainte-Anne-de-Bellevue, QC
- Full-time
…integration, verification, launch‑site support and on‑orbit…
Added 45 mins ago
O
Maintenance Coordinator
Orbia
St. Albert, AB
- $27 CAD / hour
- Full-time
We are looking for a dayshift Maintenance Coordinator to support our Maintenance and Facility Operations Team. This role reports to the Maintenance Manager, and coordinates the…
Added 45 mins ago
ST
Weekend Manager, CREST Live-In Treatment
Strides Toronto
Toronto, ON · Scarborough, ON
- $84,258 to $98,120 CAD / year
- Full-time
…is composed of Child and Youth Care Workers, Integrated Care Coordinator, Individual and Family Therapists, and a Peer Support worker, in adherence with established legislative/accredited…
Added 1 hour ago
Process Improvement Coordinator
Hydro One Networks Inc
Toronto, ON
…discussions, analysis and decision-making to ensure effective team operations and member involvement, including the identification of team or organization performance deficiencies. Provide…
Added 1 hour ago
SF
Sales Coordinator
Sprouse Fire & Safety
Calgary, AB
- Full-time
Headquartered in Mississauga, with deep operations throughout Canada, Onyx-Fire is the quality choice for local and national clients alike and delivers preventative maintenance and project…
Added 1 hour ago
YO
Ropes Program Head
YMCA of Greater Toronto
Torrance, ON
- Part-time
…role also contributes to Resource Team coverage and other camp operations identified on the resource…
Added 1 hour ago
A
Environmental Coordinator
AtkinsRéalis
Nanaimo, BC · Vancouver, BC · Victoria, BC
- Full-time
We are seeking an Environmental Coordinator to join our growing Environmental Permitting and Management team in British Columbia. Our work includes delivering keystone projects throughout…
Added 1 hour ago
RS
Customer Service Coordinator II
Ryder Supply Chain Solutions
Woodstock, ON · CAN - Woodstock ON Oxford Rd
- Full-time
The Customer Service Coordinator will support the shop management process through timely customer communications and scheduling, inventory ordering and stocking, repair follow up, and…
Added 1 hour ago
IB
e-Commerce Coordinator
Indigo Books & Music
Toronto, ON
- $50,000 to $55,000 CAD / year
- Full-time
…ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and…
Added 1 hour ago
CO
26-171 Deputy Director of Finance (RFT)
City of Maple Ridge
Maple Ridge, BC
- Full-time
The Deputy Director oversees the integrity of the City’s accounting records and payroll operations and ensures that activities are administered in accordance with applicable legislation,…
Added 1 hour ago
Shift Coordinator - Markham
BelPak
Markham, ON
BelPak is currently seeking a Shift Coordinator to meet production targets, supervise the staff and support the continuous improvement of the manufacturing operations. This position will be…
Added 1 hour ago
Program Engagement Co-Facilitator - Youth Wellness Hubs Ontario
CAMH
Toronto, ON
…service providers to work together in a new way, providing young people in Ontario aged 12 to 25 with access to a full range of integrated services that support their individual needs,…
Added 1 hour ago
M
Pharmacy Coordinator 12-Month Contract
McKesson
Mississauga, ON
- Full-time
…the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from…
Added 1 hour ago
MD
Chief Operations Officer - Core Operations Director
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
The Chief Operations Officer (COO) acts to strengthen and develop organizational capacity in agency operations through strategic vision and efficient operational management. This position…
Added 1 hour ago
LC
Athletics & Recreation Coordinator
Lambton College
Sarnia, ON
- Internship
We are fostering a vibrant culture of community, collegiality, and professional growth for our people to ensure we are the best at being better.
Added 2 hours ago
BI
Financial Analyst
Bento Inc.
Richmond Hill, ON
- $55,000 to $65,000 CAD / year
- Full-time
Join Team Bento and be a part of our group of companies which operates more than 12000 locations globally. With operations across Canada and United States, Bento brings together a dynamic…
Added 2 hours ago
E
Bill and Pay Coordinator
Extendicare
Kitchener, ON · ParaMed Admin Office - WW (Manitou Dr.)
- Full-time
The Bill and Pay Coordinator will support the Operations team through effective and accurate processing of employee time sheets. They will process time sensitive documents and interact with…
Added 2 hours ago
GB
Health And Safety Coordinator
Govan Brown & Associates
AB · Greater Edmonton Metropolitan Area
- Full-time
…and innovation. We provide an environment that engages our people, encourages strong work ethics, fosters growth and development, and supports the communities in which we work. Govan Brown…
Added 2 hours ago
I
e-Commerce Coordinator
Indigo
Toronto, ON
- $50,000 to $55,000 CAD / year
- Full-time
…ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and…
Added 2 hours ago
YO
Senior Counselling Supervisor
YMCA of Greater Toronto
Torrance, ON
- Part-time
…supportive camp environment. The role also supports camp-wide operations through participation on the resource team and serves as the primary contact for the Counselling Team when the…
Added 2 hours ago
Health Safety and Wellness Manager
Conestoga Meats
Breslau, ON
…disability management programs, wellness initiatives, security operations, and emergency preparedness across two facilities employing approximately 1,450 team members operating on three…

PheedLoop

Customer Service and Order Coordinator

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

Role Overview

PheedLoop is looking for a highly organized, detail-oriented, and customer-focused Customer Service and Order Coordinator to join our Logistics team.

In this role, you will be responsible for coordinating badge and lanyard orders from initial submission through final delivery, ensuring orders are processed accurately, deadlines are met, and clients receive a smooth and reliable experience. You will work closely with clients, external vendors, and internal teams to manage order details, coordinate design files and approvals, track production timelines, and resolve day-to-day order issues.

This is an excellent opportunity for someone who enjoys working in a fast-paced environment, managing multiple priorities, and taking ownership of tasks from start to finish.

Core Competencies

Organization & Attention to Detail: Ability to manage multiple orders, track important details, and maintain accuracy throughout the order process.
Customer Service & Communication: Strong written and verbal communication skills, with the ability to provide clear, timely, and professional updates to clients and vendors.
Ownership & Accountability: Takes responsibility for assigned orders, follows through on commitments, and proactively addresses potential delays.
Time Management & Prioritization: Comfortable managing competing deadlines, urgent requests, and changing priorities.
Problem Solving: Able to identify order issues, follow established processes, and escalate complex situations when needed.
Collaboration & Adaptability: Works effectively with internal teams and external partners while learning new systems and processes.

ResponsibilitiesOrder Processing & Management

Process and coordinate badge and lanyard orders from initial submission through final delivery.
Accurately enter and maintain order details, including quantities, product specifications, design requirements, and delivery deadlines.
Track order progress using internal systems, ensuring information remains accurate and up to date.
Send onboarding and order-related communications to clients, ensuring they understand the next steps and required information.
Manage multiple active orders simultaneously while maintaining accuracy and meeting deadlines.

Vendor & Supplier Coordination

Coordinate with external suppliers to submit orders, confirm production timelines, and follow up on shipments.
Monitor vendor deadlines, production schedules, and shipping updates to ensure timely fulfillment.
Identify potential supplier delays and proactively communicate issues to the appropriate internal team members.
Support alternative fulfillment arrangements when needed to minimize order disruptions.

Design Files & Proof Management

Collect design files and artwork from clients, ensuring all required materials are received on time.
Review submitted files against established printing specifications and request corrections when necessary.
Coordinate design proofs with vendors and clients, tracking revisions and approvals before production.
Ensure approved designs and order specifications are accurately communicated to suppliers.

Order Deadlines & Fulfillment

Monitor order deadlines and proactively follow up with clients on outstanding files, approvals, or information.
Coordinate urgent and rush orders while balancing competing priorities.
Identify orders at risk of delay and take appropriate action or escalate issues when needed.
Collaborate with internal logistics teams to coordinate badge and lanyard deliveries alongside other event equipment shipments.

Customer Service & Delivery Coordination

Serve as a point of contact for clients regarding badge and lanyard order updates, timelines, and general inquiries.
Provide timely and professional responses to straightforward order-related questions.
Track shipments, confirm successful deliveries, and ensure orders are properly closed out.
Escalate complex client concerns or fulfillment issues to senior team members when appropriate.

Process Improvement & Documentation

Maintain accurate order records and support updates to internal standard operating procedures.
Learn and follow established workflows while identifying opportunities to improve order accuracy and efficiency.
Participate in structured onboarding and training to gradually take ownership of the complete order process.

What You Will Bring

0-1 years of experience in customer service, order processing, administrative coordination, operations, or a related role (is preferred)
Strong organizational skills and exceptional attention to detail.
Excellent written and verbal communication skills, with a customer-first mindset.
Ability to manage multiple tasks and deadlines without losing track of important details.
Comfortable using spreadsheets, order management platforms, and other digital tools.
A proactive approach to following up, resolving issues, and ensuring tasks are completed on time.
Strong problem-solving skills and the ability to recognize when an issue requires escalation.
Willingness to learn new processes, systems, and product specifications.
Ability to work collaboratively with clients, vendors, and internal teams.

Nice to Have

Previous experience in order fulfillment, print production, e-commerce operations, or logistics coordination.
Familiarity with managing design files, print specifications, or client proof approvals.
Experience coordinating with external suppliers or tracking production and shipping timelines.

Perks that hit different

🩺 Enjoy 100% employer-paid health coverage because your well-being matters.

🚇 Work from an office directly connected to the TTC subway, making your commute smooth and stress-free.

🍜 Join team lunches, learning opportunities, and company outings that make growth and networking part of the experience.

🚀 Be part of an ambitious, high-performance culture surrounded by people who love building big things.

🎤 Get exposure to major conferences, global brands, and large-scale live events powered through technology.

The Kind of People We’re Looking For

We’re looking for ambitious people who work hard, think big, solve problems fast, and know how to enjoy the journey along the way. On a small team like ours, your impact won’t be “someday” it’ll be immediate. You’ll take on real responsibility early, move quickly, and help power events experienced by thousands of attendees around the world. Your work at PheedLoop will matter from day one. Learn more about what it’s like to work at PheedLoop by visiting our Careers Page

Please note: This role is an existing vacancy. We do not use artificial intelligence or automated decision-making tools in our hiring process.

Apply About employer

More about this job

Responsibilities

Coordinate badge and lanyard orders from submission through delivery, maintaining accurate order details, managing design files and approvals, and tracking vendor production and shipping timelines. Communicate with clients, suppliers, and internal teams to meet deadlines, resolve order issues, coordinate fulfillment, and maintain process documentation.

Requirements

The role prefers 0–1 years of experience in customer service, order processing, administrative coordination, operations, or a related field, along with strong organization, attention to detail, and communication skills. Candidates should be able to manage multiple deadlines, use spreadsheets and digital order tools, follow up proactively, solve problems, and collaborate with clients, vendors, and internal teams.

Skills

Order Processing
Customer Service
Order Coordination
Organization
Attention To Detail
Written And Verbal Communication
Time Management
Prioritization
Problem Solving
Vendor Coordination
Design File Management
Proof Approval Coordination
Deadline Management
Shipment Tracking
Recordkeeping
Process Improvement

Benefits

Employer-Paid Health Coverage
Office Connected To TTC Subway
Team Lunches
Learning Opportunities
Company Outings
Exposure To Major Conferences, Global Brands, And Live Events

Visa sponsorship

Not detected in the job text

Keywords

Badge Orders
Lanyard Orders
Order Processing
Order Management
Order Fulfillment
Logistics Coordination
Customer Service
Vendor Coordination
Supplier Coordination
Design Files
Artwork
Printing Specifications
Design Proofs
Proof Approvals
Production Timelines
Shipping Updates
Shipment Tracking
Rush Orders
Event Equipment
Spreadsheets
Order Management Platforms
Standard Operating Procedures
Process Improvement
Events Services

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