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Added 14 mins ago
PP
Project Coordinator - Insulation
PERMA PIPE INC
Camrose, AB
- $26 to $32 CAD / hour
- Full-time
…Shift, Perma-Pipe in Camrose, Alberta Canada is hiring a Project Coordinator -…
Added 14 mins ago
Car Care Tech
Kirmac Collision and Autoglass
Langley (District), BC · Langley, BC
Added 14 mins ago
FH
Registered Nurse, Cardiac Services - Interventional Cardiology - Cardiac Cath Lab - Royal Columbian Hospital
Fraser Health
New Westminster, BC
- Full-time
…including Physicians, Licensed Practical Nurses, Patient Care Coordinator, Clinical Nurse Educators, and other health care professionals/providers in the identification and resolution of…
Added 14 mins ago
Cook/Food Service Supervisor
Fraser Health
BC · Tri-Cities / Coquitlam / Port Coquitlam / Port Moody, British Columbia
Reporting to the Manager, Clinical Services and under the direct supervision of the Program Coordinator, the Food Service Supervisor plans, develops and prepares menus and meals, including…
Added 14 mins ago
FH
Registered Nurse, Medicine
Fraser Health
Delta, BC
- Part-time
…delivery, and collaborating and communicating with the Patient Care Coordinator on issues that will affect the care/discharge…
Added 14 mins ago
Registered Nurse, Medicine
Fraser Health
Delta, BC
…delivery, and collaborating and communicating with the Patient Care Coordinator on issues that will affect the care/discharge…
Added 14 mins ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As a member of an interprofessional team, reporting to the Manager of Patient Flow, the RN Care Coordinator provides patient-centered care, supporting patients transitioning from hospital…
Added 14 mins ago
TS
Christmas Kettle Assistant
The Salvation Army in Canada
Brockville, ON
- Full-time
Assist the Christmas Kettle Coordinator with scheduling kettle staff and/or volunteers and responds to emergency absences, etc.
Added 14 mins ago
TS
Christmas Kettle Assistant
The Salvation Army in Canada
Smiths Falls, ON
- Part-time
Assist the Christmas Kettle Coordinator with scheduling kettle staff and/or volunteers and responds to emergency absences, etc.
Added 14 mins ago
TS
Assistant Cook
The Salvation Army in Canada
Summerside, PE
- Part-time
Reports any problems and work in concert with the Family Service Coordinator.
Added 14 mins ago
BC
Homestay field coordinator
Braemar College
Toronto, ON
- Contract
Homestay Field Coordinator (Independent Contractor)
Added 14 mins ago
WA
Bilingual Client Care Coordinator
WSA Americas
Ottawa, ON
- Full-time
We are seeking a Client Care Coordinator to join our Client Care team! In this role, you will be responsible for administrative duties within the clinic, providing an exceptional client…
Added 14 mins ago
BU
Teaching Assistant MPHA 5P11 Winter D5
Brock University
St. Catharines, ON · Main Campus (Employees)
- Part-time
Teaching Assistant, Course Coordinator and Lab Demonstrator positions are paid according to the qualifications that the employee holds.
Added 14 mins ago
AC
Hearings Coordinator
Alberta College of Pharmacy
Edmonton, AB
- Full-time
Reporting to the Deputy Registrar, the Hearings Coordinator will fulfill the responsibilities of the Hearings Director as established in Part 4 of the Health Professions Act. The Hearings…
Added 14 mins ago
VC
Diagnostic Medical Sonographer - Clinical Educator/Instructor - Site/Department (P2BE)
Vancouver Coastal Health
Richmond, BC
- Full-time
…designated site. Works under the direction of the Manager, Site Coordinator, and/or Supervisor to establish and/or develop the educational/training priorities for the designated program by…
Added 14 mins ago
TS
Christmas Central Supervisor
The Salvation Army in Canada
Chilliwack, BC
- Part-time
She/he will be responsible to the Family Services Operations Coordinator in matters of job performance, policy, special requests, or other concerns that will arise.
Added 14 mins ago
DC
International Enrolment Operations Coordinator
Douglas College
New Westminster, BC
- Full-time
Added 14 mins ago
TS
Assistant Manager, Community Residential Facility
The Salvation Army in Canada
Victoria, BC
- Full-time
In coordination with Human Relations Coordinator and Volunteer Coordinator, recruits’ staff and volunteers by attending and conducting information sessions / community engagement…
Added 14 mins ago
A
Transportation Coordinator
Altis
Mississauga, ON
- $25 to $28.85 CAD / hour
- Contract
…on keeping things moving? We're looking for a Transportation Coordinator to join a collaborative team within a leading Canadian retail organization, helping ensure products reach their…
Added 29 mins ago
SM
Complex Needs Educational Assistant
St. Margaret's School
Victoria, BC
- Temporary
…student’s teacher and the Personalized Learning & Enrichment…
Added 29 mins ago
Coordinator - Digital Construction
Pomerleau
Vancouver, BC
…for design-construction excellence and problem solving. As a Coordinator - Digital Construction, you will play a key role in helping invent the future of design and construction by…
Added 29 mins ago
TS
Project Coordinator
Third Space Properties
Vancouver, BC
- Full-time
Third Space is seeking a highly organized and motivated Project Coordinator to support the successful delivery of wood-frame multifamily and purpose-built rental projects.
Added 29 mins ago
Clinical Research Coordinator I
Centricity Research
Pointe-Claire, QC
Added 29 mins ago
Project Engineer
Kiewit
Calgary, AB · Edmonton, AB
Act as managing project engineer/coordinator on multiple projects, providing supervision and on-the-job training for lower level engineers.
Added 29 mins ago
SR
Abandonment Coordinator
Strathcona Resources Ltd.
Calgary, AB
- Full-time
We are actively seeking a Contract Abandonment Coordinator to join our Closure Team in Calgary. Reporting to the Team Lead, Closure, the Abandonment Coordinator will support the planning…

PheedLoop

Customer Service and Order Coordinator

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Role Overview

PheedLoop is looking for a highly organized, detail-oriented, and customer-focused Customer Service and Order Coordinator to join our Logistics team.

In this role, you will be responsible for coordinating badge and lanyard orders from initial submission through final delivery, ensuring orders are processed accurately, deadlines are met, and clients receive a smooth and reliable experience. You will work closely with clients, external vendors, and internal teams to manage order details, coordinate design files and approvals, track production timelines, and resolve day-to-day order issues.

This is an excellent opportunity for someone who enjoys working in a fast-paced environment, managing multiple priorities, and taking ownership of tasks from start to finish.

Core Competencies

Organization & Attention to Detail: Ability to manage multiple orders, track important details, and maintain accuracy throughout the order process.
Customer Service & Communication: Strong written and verbal communication skills, with the ability to provide clear, timely, and professional updates to clients and vendors.
Ownership & Accountability: Takes responsibility for assigned orders, follows through on commitments, and proactively addresses potential delays.
Time Management & Prioritization: Comfortable managing competing deadlines, urgent requests, and changing priorities.
Problem Solving: Able to identify order issues, follow established processes, and escalate complex situations when needed.
Collaboration & Adaptability: Works effectively with internal teams and external partners while learning new systems and processes.

Responsibilities

Order Processing & Management

Process and coordinate badge and lanyard orders from initial submission through final delivery.
Accurately enter and maintain order details, including quantities, product specifications, design requirements, and delivery deadlines.
Track order progress using internal systems, ensuring information remains accurate and up to date.
Send onboarding and order-related communications to clients, ensuring they understand the next steps and required information.
Manage multiple active orders simultaneously while maintaining accuracy and meeting deadlines.

Vendor & Supplier Coordination

Coordinate with external suppliers to submit orders, confirm production timelines, and follow up on shipments.
Monitor vendor deadlines, production schedules, and shipping updates to ensure timely fulfillment.
Identify potential supplier delays and proactively communicate issues to the appropriate internal team members.
Support alternative fulfillment arrangements when needed to minimize order disruptions.

Design Files & Proof Management

Collect design files and artwork from clients, ensuring all required materials are received on time.
Review submitted files against established printing specifications and request corrections when necessary.
Coordinate design proofs with vendors and clients, tracking revisions and approvals before production.
Ensure approved designs and order specifications are accurately communicated to suppliers.

Order Deadlines & Fulfillment

Monitor order deadlines and proactively follow up with clients on outstanding files, approvals, or information.
Coordinate urgent and rush orders while balancing competing priorities.
Identify orders at risk of delay and take appropriate action or escalate issues when needed.
Collaborate with internal logistics teams to coordinate badge and lanyard deliveries alongside other event equipment shipments.

Customer Service & Delivery Coordination

Serve as a point of contact for clients regarding badge and lanyard order updates, timelines, and general inquiries.
Provide timely and professional responses to straightforward order-related questions.
Track shipments, confirm successful deliveries, and ensure orders are properly closed out.
Escalate complex client concerns or fulfillment issues to senior team members when appropriate.

Process Improvement & Documentation

Maintain accurate order records and support updates to internal standard operating procedures.
Learn and follow established workflows while identifying opportunities to improve order accuracy and efficiency.
Participate in structured onboarding and training to gradually take ownership of the complete order process.

What You Will Bring

0-1 years of experience in customer service, order processing, administrative coordination, operations, or a related role (is preferred)
Strong organizational skills and exceptional attention to detail.
Excellent written and verbal communication skills, with a customer-first mindset.
Ability to manage multiple tasks and deadlines without losing track of important details.
Comfortable using spreadsheets, order management platforms, and other digital tools.
A proactive approach to following up, resolving issues, and ensuring tasks are completed on time.
Strong problem-solving skills and the ability to recognize when an issue requires escalation.
Willingness to learn new processes, systems, and product specifications.
Ability to work collaboratively with clients, vendors, and internal teams.

Nice to Have

Previous experience in order fulfillment, print production, e-commerce operations, or logistics coordination.
Familiarity with managing design files, print specifications, or client proof approvals.
Experience coordinating with external suppliers or tracking production and shipping timelines.

Perks that hit different

🩺 Enjoy 100% employer-paid health coverage because your well-being matters.

🚇 Work from an office directly connected to the TTC subway, making your commute smooth and stress-free.

🍜 Join team lunches, learning opportunities, and company outings that make growth and networking part of the experience.

🚀 Be part of an ambitious, high-performance culture surrounded by people who love building big things.

🎤 Get exposure to major conferences, global brands, and large-scale live events powered through technology.

The Kind of People We’re Looking For

We’re looking for ambitious people who work hard, think big, solve problems fast, and know how to enjoy the journey along the way. On a small team like ours, your impact won’t be “someday” it’ll be immediate. You’ll take on real responsibility early, move quickly, and help power events experienced by thousands of attendees around the world. Your work at PheedLoop will matter from day one. Learn more about what it’s like to work at PheedLoop by visiting our Careers Page

Please note: This role is an existing vacancy. We do not use artificial intelligence or automated decision-making tools in our hiring process.

Apply About employer

More about this job

Responsibilities

Coordinate badge and lanyard orders from submission through delivery, maintaining accurate order details, managing design files and approvals, and tracking vendor production and shipments. Communicate with clients, suppliers, and internal teams to meet deadlines, resolve routine issues, escalate complex concerns, and maintain order records and workflows.

Requirements

The role prefers 0–1 years of experience in customer service, order processing, administrative coordination, operations, or a related field, along with strong organization, attention to detail, communication, and problem-solving skills. Candidates should be comfortable using spreadsheets and digital order tools, managing multiple deadlines, following up proactively, and collaborating with clients, vendors, and internal teams; experience in fulfillment, print production, e-commerce, or logistics is an asset.

Skills

Order Processing
Customer Service
Order Coordination
Organization
Attention to Detail
Written and Verbal Communication
Time Management
Prioritization
Problem Solving
Vendor Coordination
Design File Management
Proof Approval Coordination
Deadline Management
Shipment Tracking
Recordkeeping
Process Improvement

Benefits

Employer-Paid Health Coverage
Office Connected to TTC Subway
Team Lunches
Learning Opportunities
Company Outings
Exposure to Major Conferences, Global Brands, and Live Events

Visa sponsorship

Not detected in the job text

Keywords

Badge Orders
Lanyard Orders
Order Processing
Order Management
Order Fulfillment
Logistics Coordination
Customer Service
Vendor Coordination
Supplier Coordination
Production Timelines
Shipping Updates
Shipment Tracking
Design Files
Artwork
Print Specifications
Design Proofs
Client Approvals
Rush Orders
Deadline Management
Order Management Platforms
Spreadsheets
Standard Operating Procedures
Event Equipment Shipments
Print Production
E-Commerce Operations
Live Events

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