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Added 5 mins ago
BC
Bed Allocator
Brant Community Healthcare System
Brantford, ON
- Full-time
With direction from the manager/pt flow coordinator, completes bed, and physician assignment system transactions in Meditech as well as Oculys
Added 1 hour ago
MQ
Logistics Coordinator - Contract 3 months
Marcatus QED
Toronto, ON
- $40,000 CAD / year
- Full-time
The Logistics Coordinator will support daily logistics operations, coordinate shipments, and maintain accurate shipping and customs documentation. Reporting to the Supply Chain Lead and…
Added 1 hour ago
AC
Operations Coordinator
Aston Carter
Langley (District), BC · Langley, British Columbia
- $21.63 to $24.04 CAD / hour
- Contract
Aston Carter's large client in Langley is seeking an Operations Coordinator to join their team! This individual will support a busy Operations team with high-volume, time-sensitive data…
Added 1 hour ago
AC
Operations Coordinator
Aston Carter
Langley (District), BC · Langley, British Columbia
- $21.63 to $24.04 CAD / hour
- Contract
This Operations Coordinator role supports a busy Operations team with high-volume, time-sensitive data entry, order processing, Excel updates, staff orders, and general operational…
Added 1 hour ago
AU
Customer Service Coordinator
Alsco Uniforms
Surrey, BC
- $20.26 CAD / hour
- Full-time
We are seeking a friendly, organized, and proactive Customer Service Coordinator (CSC) to join our Service team. In this role, you will be the first point of contact for our customers,…
Added 1 hour ago
GD
Casual - Office Administration Tutor - Saskatoon
Gabriel Dumont Institute
Saskatoon, SK
- Full-time
…students, provide up to date records and report to the DTI Program Coordinator as well as any other duties as…
Added 2 hours ago
IH
Coordinator | Central Functions
Interior Health Authority
Sparwood, BC
- Full-time
The Coordinator | Central Functions develops, implements, and evaluates provincial, regional, and site wide initiatives to improve/maintain site/program operations and staff safety. The…
Added 2 hours ago
CO
Finance Clerk
City of Kamloops
Kamloops, BC
- Full-time
Project Coordinator - Capital Projects - Training Opportunity - City of Kamloops
Added 2 hours ago
Academic Records Coordinator
Enzo
Laval, QC · Montreal, QC
Added 2 hours ago
Academic Records Coordinator
Enzo
Caledon, ON · Toronto, ON
Added 2 hours ago
R
Coordinator, Pro Sales Support - Hybrid (Hybrid - Boisbriand)
RONA
Boucherville, QC
- Full-time
We’re looking for a coordinator to join our Pro Sales Support team. The ideal candidate must be able to handle stress well and work on many projects at the same time. They must be…
Added 2 hours ago
S
Clinical Research Coordinator (SRI) - Evaluative Clinical Sciences - Regular Full-Time 2026-19216 (2026-19216)
Sunnybrook
Toronto, ON
- Full-time
…highly motivated individual to work as a Clinical Research Coordinator. The individual will work as part of the research team, assisting with all aspects of ongoing and upcoming research…
Added 2 hours ago
HS
CA Payroll Coordinator
Henry Schein Canada
Niagara-on-the-Lake, ON
- Full-time
Your favourite words are payroll, payroll coordinator, payroll professional, data, data analysis, PCP, payroll practitioner, WorkForce Now, excel, multi-provincial.
Added 2 hours ago
CL
Marketing Digital Coordinator
CRAFT Living Inc.
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
We are looking for an organized, curious, and hands-on Marketing Digital Coordinator to support the day-to-day delivery of marketing across our three brands. This is a six-month, full-time…
Added 2 hours ago
AG
Logistics Coordinator
ATCO Group
La Prairie, QC
- Full-time
As a Logistics Coordinator, you will be the backbone of our operations, ensuring the smooth execution of logistics from start to finish including regional lease fleet management, scheduling…
Added 2 hours ago
IH
Coordinator | Central Functions
Interior Health Authority
Kelowna, BC
- Full-time
The Coordinator | Central Functions develops, implements, and evaluates provincial, regional, and site wide initiatives to improve/maintain site/program operations and staff safety. The…
Added 2 hours ago
CP
Project Coordinator, Construction
Crown Property Management Inc.
Toronto, ON
- $60,000 to $70,000 CAD / year
- Full-time
The Project Coordinator, Construction is responsible for full construction administrative duties as well as small tenant construction and/or repair requests as assigned by the Director,…
Added 2 hours ago
CT
Program Coordinator
Camp Tamarack Association
AB
- Contract
Approximately 5–15 hours per week outside program delivery, with additional hours during camps and events. Most planning and administrative work takes place during school hours.
Added 2 hours ago
AB
New Product Development (NPD) Coordinator
Applied Biological Materials Inc
Richmond, BC
- $50,000 to $60,000 CAD / year
- Contract
To support our continued expansion, we are seeking a New Product Development (NPD) Coordinator to support new product development across scientific and commercial teams. You will maintain…
Added 2 hours ago
UO
Co-op Coordinator
University of Victoria
Victoria, BC
- Full-time
The Co-op Coordinator will participate in the planning, development and administration of the co-op and career programs in assigned departments and is responsible for coordinating the…
Added 3 hours ago
PH
Project Coordinator
Provincial Health Services Authority
Vancouver, BC
- Full-time
The Project Coordinator works closely with Program Managers to plan, coordinate, implement, and evaluate a range of provincially mandated projects. The role supports work related to quality…
Added 3 hours ago
AT
Recruitment and HR Coordinator
Arrow Transportation Systems Inc.
Kamloops, BC
- Full-time
We are looking for an Recruitment & HR Coordinator to join the Arrow team in Kamloops, BC.
Added 3 hours ago
A
Food & Beverage Administrator
AccorHotel
Whistler, BC
- Full-time
Minimum 2 years of Food & Beverage experience, with previous administrative, coordinator, or hospitality support experience considered an asset.
Added 3 hours ago
TU
Educational Coordinator
The University of British Columbia
Vancouver, BC
- $4,576 to $4,808 CAD / month
- Part-time
The Educational Coordinator provides administrative and coordination support for academic training programs within the Department of Medical Genetics. The role supports program operations…
Added 3 hours ago
B
Security Coordinator - 6 month contract
BGIS
Markham, ON
- Full-time
The Security Clearances Coordinator will support the BGIS security program in compliance with Infrastructure Ontario corporate and government policies and directives.

PheedLoop

Customer Service and Order Coordinator

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Role Overview

PheedLoop is looking for a highly organized, detail-oriented, and customer-focused Customer Service and Order Coordinator to join our Logistics team.

In this role, you will be responsible for coordinating badge and lanyard orders from initial submission through final delivery, ensuring orders are processed accurately, deadlines are met, and clients receive a smooth and reliable experience. You will work closely with clients, external vendors, and internal teams to manage order details, coordinate design files and approvals, track production timelines, and resolve day-to-day order issues.

This is an excellent opportunity for someone who enjoys working in a fast-paced environment, managing multiple priorities, and taking ownership of tasks from start to finish.

Core Competencies

Organization & Attention to Detail: Ability to manage multiple orders, track important details, and maintain accuracy throughout the order process.
Customer Service & Communication: Strong written and verbal communication skills, with the ability to provide clear, timely, and professional updates to clients and vendors.
Ownership & Accountability: Takes responsibility for assigned orders, follows through on commitments, and proactively addresses potential delays.
Time Management & Prioritization: Comfortable managing competing deadlines, urgent requests, and changing priorities.
Problem Solving: Able to identify order issues, follow established processes, and escalate complex situations when needed.
Collaboration & Adaptability: Works effectively with internal teams and external partners while learning new systems and processes.

Responsibilities

Order Processing & Management

Process and coordinate badge and lanyard orders from initial submission through final delivery.
Accurately enter and maintain order details, including quantities, product specifications, design requirements, and delivery deadlines.
Track order progress using internal systems, ensuring information remains accurate and up to date.
Send onboarding and order-related communications to clients, ensuring they understand the next steps and required information.
Manage multiple active orders simultaneously while maintaining accuracy and meeting deadlines.

Vendor & Supplier Coordination

Coordinate with external suppliers to submit orders, confirm production timelines, and follow up on shipments.
Monitor vendor deadlines, production schedules, and shipping updates to ensure timely fulfillment.
Identify potential supplier delays and proactively communicate issues to the appropriate internal team members.
Support alternative fulfillment arrangements when needed to minimize order disruptions.

Design Files & Proof Management

Collect design files and artwork from clients, ensuring all required materials are received on time.
Review submitted files against established printing specifications and request corrections when necessary.
Coordinate design proofs with vendors and clients, tracking revisions and approvals before production.
Ensure approved designs and order specifications are accurately communicated to suppliers.

Order Deadlines & Fulfillment

Monitor order deadlines and proactively follow up with clients on outstanding files, approvals, or information.
Coordinate urgent and rush orders while balancing competing priorities.
Identify orders at risk of delay and take appropriate action or escalate issues when needed.
Collaborate with internal logistics teams to coordinate badge and lanyard deliveries alongside other event equipment shipments.

Customer Service & Delivery Coordination

Serve as a point of contact for clients regarding badge and lanyard order updates, timelines, and general inquiries.
Provide timely and professional responses to straightforward order-related questions.
Track shipments, confirm successful deliveries, and ensure orders are properly closed out.
Escalate complex client concerns or fulfillment issues to senior team members when appropriate.

Process Improvement & Documentation

Maintain accurate order records and support updates to internal standard operating procedures.
Learn and follow established workflows while identifying opportunities to improve order accuracy and efficiency.
Participate in structured onboarding and training to gradually take ownership of the complete order process.

What You Will Bring

0-1 years of experience in customer service, order processing, administrative coordination, operations, or a related role (is preferred)
Strong organizational skills and exceptional attention to detail.
Excellent written and verbal communication skills, with a customer-first mindset.
Ability to manage multiple tasks and deadlines without losing track of important details.
Comfortable using spreadsheets, order management platforms, and other digital tools.
A proactive approach to following up, resolving issues, and ensuring tasks are completed on time.
Strong problem-solving skills and the ability to recognize when an issue requires escalation.
Willingness to learn new processes, systems, and product specifications.
Ability to work collaboratively with clients, vendors, and internal teams.

Nice to Have

Previous experience in order fulfillment, print production, e-commerce operations, or logistics coordination.
Familiarity with managing design files, print specifications, or client proof approvals.
Experience coordinating with external suppliers or tracking production and shipping timelines.

Perks that hit different

🩺 Enjoy 100% employer-paid health coverage because your well-being matters.

🚇 Work from an office directly connected to the TTC subway, making your commute smooth and stress-free.

🍜 Join team lunches, learning opportunities, and company outings that make growth and networking part of the experience.

🚀 Be part of an ambitious, high-performance culture surrounded by people who love building big things.

🎤 Get exposure to major conferences, global brands, and large-scale live events powered through technology.

The Kind of People We’re Looking For

We’re looking for ambitious people who work hard, think big, solve problems fast, and know how to enjoy the journey along the way. On a small team like ours, your impact won’t be “someday” it’ll be immediate. You’ll take on real responsibility early, move quickly, and help power events experienced by thousands of attendees around the world. Your work at PheedLoop will matter from day one. Learn more about what it’s like to work at PheedLoop by visiting our Careers Page

Please note: This role is an existing vacancy. We do not use artificial intelligence or automated decision-making tools in our hiring process.

Apply About employer

More about this job

Responsibilities

Coordinate badge and lanyard orders from submission through delivery, maintaining accurate order details, managing design files and approvals, and tracking vendor production and shipments. Communicate with clients, suppliers, and internal teams to meet deadlines, resolve routine issues, escalate complex concerns, and maintain order records and workflows.

Requirements

The role prefers 0–1 years of experience in customer service, order processing, administrative coordination, operations, or a related field, along with strong organization, attention to detail, communication, and problem-solving skills. Candidates should be comfortable using spreadsheets and digital order tools, managing multiple deadlines, following up proactively, and collaborating with clients, vendors, and internal teams; experience in fulfillment, print production, e-commerce, or logistics is an asset.

Skills

Order Processing
Customer Service
Order Coordination
Organization
Attention to Detail
Written and Verbal Communication
Time Management
Prioritization
Problem Solving
Vendor Coordination
Design File Management
Proof Approval Coordination
Deadline Management
Shipment Tracking
Recordkeeping
Process Improvement

Benefits

Employer-Paid Health Coverage
Office Connected to TTC Subway
Team Lunches
Learning Opportunities
Company Outings
Exposure to Major Conferences, Global Brands, and Live Events

Visa sponsorship

Not detected in the job text

Keywords

Badge Orders
Lanyard Orders
Order Processing
Order Management
Order Fulfillment
Logistics Coordination
Customer Service
Vendor Coordination
Supplier Coordination
Production Timelines
Shipping Updates
Shipment Tracking
Design Files
Artwork
Print Specifications
Design Proofs
Client Approvals
Rush Orders
Deadline Management
Order Management Platforms
Spreadsheets
Standard Operating Procedures
Event Equipment Shipments
Print Production
E-Commerce Operations
Live Events

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