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Added 12 mins ago
F
Service Coordinator- Full Time - Temporary
Finning
Surrey, BC
- Full-time
Are you highly organized, detail-oriented, and passionate about supporting service operations?
Added 13 mins ago
AI
Sales Coordinator (Bilingual)
Apotex Inc.
Montreal, QC
- $63,482 to $105,804 CAD / year
- Full-time
The Sales Coordinator supports sales activities and day-to-day operations across the Canadian Sales organization. Working closely with Sales, Marketing, Finance, Medical, Regulatory and…
Added 13 mins ago
TU
Communications Coordinator
The University of British Columbia
Kelowna, BC
- $6,143.67 to $8,830.25 CAD / month
- Full-time
UBCO | Learning Operations | Faculty of Management
Added 13 mins ago
OR
Bookkeeping, Administration & Social Media Coordinator
Ohata Resource Canada Inc.
Richmond, BC
- $22 to $28 CAD / hour
- Full-time
…of industry experience in Japan and continues to expand its operations in North…
Added 28 mins ago
A
Sales Coordinator
Apotex
Montreal, QC
- $63,482 to $105,804 CAD / year
The Sales Coordinator supports sales activities and day-to-day operations across the Canadian Sales organization. Working closely with Sales, Marketing, Finance, Medical, Regulatory and…
Added 28 mins ago
VG
Service Coordinator
Veralto Global
London, ON
- Full-time
Reporting to the Regional Field Service Manager, the Service Coordinator is responsible for providing technical support via phone or email to internal OpCo functions (engineers,…
Added 28 mins ago
DS
Administrator, Climate Solutions / Administratrice ou administrateur, solutions climatiques
David Suzuki Foundation
Montreal, QC
- Full-time
Provides backup support during Coordinator absences or vacancies, including contract administration, invoice processing, travel logistics, event accreditation and visa coordination, shared…
Added 43 mins ago
PP
Project Coordinator - Insulation
PERMA PIPE INC
Camrose, AB
- $26 to $32 CAD / hour
- Full-time
…Shift, Perma-Pipe in Camrose, Alberta Canada is hiring a Project Coordinator -…
Added 43 mins ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As a member of an interdisciplinary team, the coordinator supports the day-to-day operations of Patient Flow and the Ross Memorial Hospital to Home program. This role acts as a liaison…
Added 43 mins ago
TS
Christmas Kettle Assistant
The Salvation Army in Canada
Brockville, ON
- Full-time
Assist with overseeing the operations of the Christmas Kettle campaign including scheduling of staff and/or volunteers.
Added 43 mins ago
TS
Christmas Kettle Assistant
The Salvation Army in Canada
Smiths Falls, ON
- Part-time
Assist with overseeing the operations of the Christmas Kettle campaign including scheduling of staff and/or volunteers.
Added 43 mins ago
WA
Bilingual Client Care Coordinator
WSA Americas
Ottawa, ON
- Full-time
We are seeking a Client Care Coordinator to join our Client Care team! In this role, you will be responsible for administrative duties within the clinic, providing an exceptional client…
Added 43 mins ago
AC
Hearings Coordinator
Alberta College of Pharmacy
Edmonton, AB
- Full-time
Reporting to the Deputy Registrar, the Hearings Coordinator will fulfill the responsibilities of the Hearings Director as established in Part 4 of the Health Professions Act. The Hearings…
Added 43 mins ago
TS
Christmas Central Supervisor
The Salvation Army in Canada
Chilliwack, BC
- Part-time
She/he will be responsible to the Family Services Operations Coordinator in matters of job performance, policy, special requests, or other concerns that will arise.
Added 43 mins ago
DC
International Enrolment Operations Coordinator
Douglas College
New Westminster, BC
- Full-time
…Recruitment and Regulatory Compliance, the International Enrolment Operations Specialist liaises with Associate Deans, Directors, faculty Chairs, a variety of internal academic departments,…
Added 58 mins ago
TS
Project Coordinator
Third Space Properties
Vancouver, BC
- Full-time
Third Space is seeking a highly organized and motivated Project Coordinator to support the successful delivery of wood-frame multifamily and purpose-built rental projects.
Added 58 mins ago
Project Engineer
Kiewit
Calgary, AB · Edmonton, AB
…Project Engineer on larger projects and manage technical and administrative staff to facilitate instruction management…
Added 58 mins ago
SR
Abandonment Coordinator
Strathcona Resources Ltd.
Calgary, AB
- Full-time
…America’s fastest growing pure play heavy oil producers with operations focused on thermal oil and enhanced oil recovery near the Cold Lake and Lloydminster regions of Alberta and…
Added 58 mins ago
M
Coordinator, Resource Management
MNP
London, ON
- Full-time
The Coordinator, Resource Management supports the effective deployment, scheduling, and utilization of professional staff across the Southwestern Ontario region. Working closely with…
Added 1 hour ago
DA
Evening Front Desk Coordinator (Part-Time) – Destination Auto Group
Destination Auto Group
Burnaby, BC
- $23.5 CAD / hour
- Part-time
…Destination Auto Group is looking for a Part-Time Front Desk Coordinator (Evening Shifts) who is looking to take the next step within their career! This is an excellent opportunity for a…
Added 1 hour ago
TS
Project Coordinator
Third Space Properties Inc.
Vancouver, BC · Greater Vancouver, BC
- Full-time
Third Space is seeking a highly organized and motivated Project Coordinator to support the successful delivery of wood-frame multifamily and purpose-built rental projects.
Added 1 hour ago
AE
Supply Chain & Documentation Coordinator
Archer Eastway
Markham, ON
- Full-time
Role Overview : In this role, you will bridge the gap between shipping operations, international compliance, and administrative accounting. You will oversee the movement of goods, manage…
Added 1 hour ago
QM
Coordonnateur(trice) debutant(e) des déductions et des reclamations / Junior Deductions & Claims
Quantum Management Services Ltd.
Montreal, QC
- $55,000 CAD / year
- Contract
…esprit analytique et motivée pour se joindre à son équipe des…
Added 1 hour ago
HP
Service Coordinator
Hart Pump Service (1983) Limited
Toronto, ON · Scarborough, ON
- Full-time
The Service Coordinator – Technical Services plays an important role in ensuring the smooth and efficient delivery of daily service operations. This position serves as the primary…
Added 1 hour ago
YS
Senior Operations Coordinator
Yemen ShortList
Aden
- Full-time
Job Title: Senior Operations Coordinator (SOC)

PheedLoop

Customer Service and Order Coordinator

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Role Overview

PheedLoop is looking for a highly organized, detail-oriented, and customer-focused Customer Service and Order Coordinator to join our Logistics team.

In this role, you will be responsible for coordinating badge and lanyard orders from initial submission through final delivery, ensuring orders are processed accurately, deadlines are met, and clients receive a smooth and reliable experience. You will work closely with clients, external vendors, and internal teams to manage order details, coordinate design files and approvals, track production timelines, and resolve day-to-day order issues.

This is an excellent opportunity for someone who enjoys working in a fast-paced environment, managing multiple priorities, and taking ownership of tasks from start to finish.

Core Competencies

Organization & Attention to Detail: Ability to manage multiple orders, track important details, and maintain accuracy throughout the order process.
Customer Service & Communication: Strong written and verbal communication skills, with the ability to provide clear, timely, and professional updates to clients and vendors.
Ownership & Accountability: Takes responsibility for assigned orders, follows through on commitments, and proactively addresses potential delays.
Time Management & Prioritization: Comfortable managing competing deadlines, urgent requests, and changing priorities.
Problem Solving: Able to identify order issues, follow established processes, and escalate complex situations when needed.
Collaboration & Adaptability: Works effectively with internal teams and external partners while learning new systems and processes.

Responsibilities

Order Processing & Management

Process and coordinate badge and lanyard orders from initial submission through final delivery.
Accurately enter and maintain order details, including quantities, product specifications, design requirements, and delivery deadlines.
Track order progress using internal systems, ensuring information remains accurate and up to date.
Send onboarding and order-related communications to clients, ensuring they understand the next steps and required information.
Manage multiple active orders simultaneously while maintaining accuracy and meeting deadlines.

Vendor & Supplier Coordination

Coordinate with external suppliers to submit orders, confirm production timelines, and follow up on shipments.
Monitor vendor deadlines, production schedules, and shipping updates to ensure timely fulfillment.
Identify potential supplier delays and proactively communicate issues to the appropriate internal team members.
Support alternative fulfillment arrangements when needed to minimize order disruptions.

Design Files & Proof Management

Collect design files and artwork from clients, ensuring all required materials are received on time.
Review submitted files against established printing specifications and request corrections when necessary.
Coordinate design proofs with vendors and clients, tracking revisions and approvals before production.
Ensure approved designs and order specifications are accurately communicated to suppliers.

Order Deadlines & Fulfillment

Monitor order deadlines and proactively follow up with clients on outstanding files, approvals, or information.
Coordinate urgent and rush orders while balancing competing priorities.
Identify orders at risk of delay and take appropriate action or escalate issues when needed.
Collaborate with internal logistics teams to coordinate badge and lanyard deliveries alongside other event equipment shipments.

Customer Service & Delivery Coordination

Serve as a point of contact for clients regarding badge and lanyard order updates, timelines, and general inquiries.
Provide timely and professional responses to straightforward order-related questions.
Track shipments, confirm successful deliveries, and ensure orders are properly closed out.
Escalate complex client concerns or fulfillment issues to senior team members when appropriate.

Process Improvement & Documentation

Maintain accurate order records and support updates to internal standard operating procedures.
Learn and follow established workflows while identifying opportunities to improve order accuracy and efficiency.
Participate in structured onboarding and training to gradually take ownership of the complete order process.

What You Will Bring

0-1 years of experience in customer service, order processing, administrative coordination, operations, or a related role (is preferred)
Strong organizational skills and exceptional attention to detail.
Excellent written and verbal communication skills, with a customer-first mindset.
Ability to manage multiple tasks and deadlines without losing track of important details.
Comfortable using spreadsheets, order management platforms, and other digital tools.
A proactive approach to following up, resolving issues, and ensuring tasks are completed on time.
Strong problem-solving skills and the ability to recognize when an issue requires escalation.
Willingness to learn new processes, systems, and product specifications.
Ability to work collaboratively with clients, vendors, and internal teams.

Nice to Have

Previous experience in order fulfillment, print production, e-commerce operations, or logistics coordination.
Familiarity with managing design files, print specifications, or client proof approvals.
Experience coordinating with external suppliers or tracking production and shipping timelines.

Perks that hit different

🩺 Enjoy 100% employer-paid health coverage because your well-being matters.

🚇 Work from an office directly connected to the TTC subway, making your commute smooth and stress-free.

🍜 Join team lunches, learning opportunities, and company outings that make growth and networking part of the experience.

🚀 Be part of an ambitious, high-performance culture surrounded by people who love building big things.

🎤 Get exposure to major conferences, global brands, and large-scale live events powered through technology.

The Kind of People We’re Looking For

We’re looking for ambitious people who work hard, think big, solve problems fast, and know how to enjoy the journey along the way. On a small team like ours, your impact won’t be “someday” it’ll be immediate. You’ll take on real responsibility early, move quickly, and help power events experienced by thousands of attendees around the world. Your work at PheedLoop will matter from day one. Learn more about what it’s like to work at PheedLoop by visiting our Careers Page

Please note: This role is an existing vacancy. We do not use artificial intelligence or automated decision-making tools in our hiring process.

Apply About employer

More about this job

Responsibilities

Coordinate badge and lanyard orders from submission through delivery, maintaining accurate order details, managing design files and approvals, and tracking vendor production and shipments. Communicate with clients, suppliers, and internal teams to meet deadlines, resolve routine issues, escalate complex concerns, and maintain order records and workflows.

Requirements

The role prefers 0–1 years of experience in customer service, order processing, administrative coordination, operations, or a related field, along with strong organization, attention to detail, communication, and problem-solving skills. Candidates should be comfortable using spreadsheets and digital order tools, managing multiple deadlines, following up proactively, and collaborating with clients, vendors, and internal teams; experience in fulfillment, print production, e-commerce, or logistics is an asset.

Skills

Order Processing
Customer Service
Order Coordination
Organization
Attention to Detail
Written and Verbal Communication
Time Management
Prioritization
Problem Solving
Vendor Coordination
Design File Management
Proof Approval Coordination
Deadline Management
Shipment Tracking
Recordkeeping
Process Improvement

Benefits

Employer-Paid Health Coverage
Office Connected to TTC Subway
Team Lunches
Learning Opportunities
Company Outings
Exposure to Major Conferences, Global Brands, and Live Events

Visa sponsorship

Not detected in the job text

Keywords

Badge Orders
Lanyard Orders
Order Processing
Order Management
Order Fulfillment
Logistics Coordination
Customer Service
Vendor Coordination
Supplier Coordination
Production Timelines
Shipping Updates
Shipment Tracking
Design Files
Artwork
Print Specifications
Design Proofs
Client Approvals
Rush Orders
Deadline Management
Order Management Platforms
Spreadsheets
Standard Operating Procedures
Event Equipment Shipments
Print Production
E-Commerce Operations
Live Events

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