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Added 31 mins ago
UO
Educational Coordinator
University of British Columbia
Vancouver, BC · PHSA | BC Women's Hospital - Shaughnessy C Block (BCWHC)
- $4,576 to $4,808 CAD / month
- Part-time
The Educational Coordinator provides administrative and coordination support for academic training programs within the Department of Medical Genetics. The role supports program operations…
Added 32 mins ago
UO
Athletics Development & Alumni Coordinator
University of Alberta
Edmonton, AB
- Full-time
This competition is open to all applicants however; internal candidates and applicants who were former employees of the University of Alberta will be given priority consideration before…
Added 46 mins ago
AO
Program Coordinator – FNCFS/JP SETTLEMENT - EUTC - Competition 2026-104
Assembly of Manitoba Chiefs
Winnipeg, MB
- Full-time
The First Nation CFS/JP Settlement Program Coordinator works closely with program staff, leadership, and external stakeholders to ensure efficient program operations, adherence to…
Added 46 mins ago
N
Customer Success Technical Coordinator - Bilingual (FR/EN)
Numeris
Canada
- Full-time
The Bilingual Customer Success Technical Coordinator is a versatile member of the Customer Success team, providing day-to-day technical support, recurring reporting and data support, and…
Added 47 mins ago
J&
Shipping Receiving Coordinator
Jacobs & Thompson Inc
Toronto, ON
- Full-time
As a Shipping Coordinator, you'll be responsible for managing all aspects of shipping operations, including coordinating shipments, preparing documentation, and ensuring timely delivery.…
Added 1 hour ago
Administrative Assistant
Winnipeg Regional Health Authority
Selkirk, MB
Under the direction of the Regional Coordinator, Primary Care, the Administrative Assistant is responsible for providing administrative/clerical/reception support for the day-to-day…
Added 1 hour ago
OT
Facilities Coordinator
Olympia Tile+Stone Inc.
Toronto, ON
- $50,000 to $55,000 CAD / year
- Full-time
We are seeking a hands-on, organized, and proactive Facilities Coordinator to support building operations and maintenance activities across our facilities.In this role, you will coordinate…
Added 1 hour ago
CM
Program Coordinator
Coast Mental Health
North Vancouver, BC
- Full-time
Under the direction of the Manager the Program Coordinator is responsible for assisting in the day to day operations and maintenance of the program, by developing, implementing and…
Added 1 hour ago
Cordonnateur.trice aux Approvisionnements - Procurement Coordinator
Sid Lee
Montreal, QC
Under the supervision of the Global IT Asset Manager, the IT Operations Coordinator plays a key role in the day-to-day management of IT assets and software licenses across multiple business…
Added 1 hour ago
Operations Coordinator, Innovation Enablement & Philanthropy (6 Month Contract)
Nicola Wealth
Vancouver, BC
Reporting jointly to the Director, Innovation Enablement and the Executive Director, Philanthropy, the Operations Coordinator provides shared operational, administrative and reporting…
Added 1 hour ago
CG
Production Coordinator
Canada Goose
Toronto, ON
- Full-time
Communicates daily with factories/contractors and internal departments to address and resolve issues from pre-production up to post shipments.
Added 1 hour ago
IB
Logistics Coordinator
International Bulk Services
Concord, ON
- Contract
…strive to continuously develop innovative ways to ensure our operations meet the tight deadlines required in our fast-paced industry to ensure the utmost of customer…
Added 1 hour ago
P
Customer Service and Order Coordinator
PheedLoop
Toronto, ON
- Full-time
PheedLoop is looking for a highly organized, detail-oriented, and customer-focused Customer Service and Order Coordinator to join our Logistics team.
Added 2 hours ago
P
Order Coordinator
Pharmacy.ca
Toronto, ON · North York, ON
- $21 to $25 CAD / hour
- Temporary
We are seeking a highly organized, proactive, and customer-service-oriented Temporary Order Coordinator to support our Program team.
Added 2 hours ago
DI
Coordonnateur(trice), transport terrestre | Ground Transportation Coordinator
Delmar International Inc.
Montreal, QC
- Full-time
…répondre à leurs besoins et de contribuer au bon déroulement des…
Added 2 hours ago
Coordinator, Warehouse - Road
DSV
Brampton, ON
Liaise between carriers, internal partners and the warehouse operations teams
Added 2 hours ago
MO
Manager of Recreation & Community Operations
Municipality of Grey Highlands
Markdale, ON
- $102,394.5 to $119,769 CAD / year
- Full-time
Reporting to the Director of Community Services, the Manager of Recreation & Community Operations is responsible for the overall coordination, administration, and operational leadership of…
Added 2 hours ago
QM
Order Desk Coordinator
Quantum Management Services Ltd.
Bolton, ON
- $65,000 to $75,000 CAD / year
- Full-time
- Work collaboratively with internal teams to address questions, resolve issues and keep operations moving efficiently.
Added 2 hours ago
GI
Materials Coordinator
Green Infrastructure Partners
Markham, ON · Commerce Valley Dr W, Markham, ON
- Full-time
Reporting to the EVP, the Materials Coordinator supports the planning and execution of raw material and product supply, and the successful delivery of product orders to customers. This role…
Added 2 hours ago
Patient & Family Experience Coordinator - Patient & Family Experience
CAMH
Toronto, ON
…full-time, temporary (12 months), Patient and Family Experience Coordinator to support the Patient and Family Experience team. Reporting to the Senior Manager of Patient and Family…
Added 2 hours ago
S
Digital Media Specialist
Sanya’k̓ula
Vancouver, BC
- Full-time
Provides input to the Coordinator by recommending equipment and supply purchases to support digital media production and to meet classroom AV needs
Added 2 hours ago
TT
Coordonnateur/ Coordonnatrice Service clientèle Temps plein Winners - Plaza Chateauguay
The TJX Companies, Inc.
Châteauguay, QC
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 3 hours ago
DI
Coordonnateur(trice), transport terrestre | Ground Transportation Coordinator
Delmar International Inc.
Montreal, QC
- Full-time
…répondre à leurs besoins et de contribuer au bon déroulement des…
Added 3 hours ago
SE
Health & Safety Specialist
Solstice Environmental Management
AB · Edmonton, AB
- Full-time
Reporting to the Director of Operations, the successful candidate will advise project managers and employees, coach and mentor a Safety Coordinator, own the company’s core safety programs,…
Added 3 hours ago
Distribution Coordinator - Contract
Brewers Retail Inc
Bolton, ON
We are currently searching for a Distribution Coordinator reporting to the Manager, Forecasting & Replenishment. This vacancy is a 14-month, full-time contract opportunity. This role is…

PheedLoop

Customer Service and Order Coordinator

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Role Overview

PheedLoop is looking for a highly organized, detail-oriented, and customer-focused Customer Service and Order Coordinator to join our Logistics team.

In this role, you will be responsible for coordinating badge and lanyard orders from initial submission through final delivery, ensuring orders are processed accurately, deadlines are met, and clients receive a smooth and reliable experience. You will work closely with clients, external vendors, and internal teams to manage order details, coordinate design files and approvals, track production timelines, and resolve day-to-day order issues.

This is an excellent opportunity for someone who enjoys working in a fast-paced environment, managing multiple priorities, and taking ownership of tasks from start to finish.

Core Competencies

Organization & Attention to Detail: Ability to manage multiple orders, track important details, and maintain accuracy throughout the order process.
Customer Service & Communication: Strong written and verbal communication skills, with the ability to provide clear, timely, and professional updates to clients and vendors.
Ownership & Accountability: Takes responsibility for assigned orders, follows through on commitments, and proactively addresses potential delays.
Time Management & Prioritization: Comfortable managing competing deadlines, urgent requests, and changing priorities.
Problem Solving: Able to identify order issues, follow established processes, and escalate complex situations when needed.
Collaboration & Adaptability: Works effectively with internal teams and external partners while learning new systems and processes.

Responsibilities

Order Processing & Management

Process and coordinate badge and lanyard orders from initial submission through final delivery.
Accurately enter and maintain order details, including quantities, product specifications, design requirements, and delivery deadlines.
Track order progress using internal systems, ensuring information remains accurate and up to date.
Send onboarding and order-related communications to clients, ensuring they understand the next steps and required information.
Manage multiple active orders simultaneously while maintaining accuracy and meeting deadlines.

Vendor & Supplier Coordination

Coordinate with external suppliers to submit orders, confirm production timelines, and follow up on shipments.
Monitor vendor deadlines, production schedules, and shipping updates to ensure timely fulfillment.
Identify potential supplier delays and proactively communicate issues to the appropriate internal team members.
Support alternative fulfillment arrangements when needed to minimize order disruptions.

Design Files & Proof Management

Collect design files and artwork from clients, ensuring all required materials are received on time.
Review submitted files against established printing specifications and request corrections when necessary.
Coordinate design proofs with vendors and clients, tracking revisions and approvals before production.
Ensure approved designs and order specifications are accurately communicated to suppliers.

Order Deadlines & Fulfillment

Monitor order deadlines and proactively follow up with clients on outstanding files, approvals, or information.
Coordinate urgent and rush orders while balancing competing priorities.
Identify orders at risk of delay and take appropriate action or escalate issues when needed.
Collaborate with internal logistics teams to coordinate badge and lanyard deliveries alongside other event equipment shipments.

Customer Service & Delivery Coordination

Serve as a point of contact for clients regarding badge and lanyard order updates, timelines, and general inquiries.
Provide timely and professional responses to straightforward order-related questions.
Track shipments, confirm successful deliveries, and ensure orders are properly closed out.
Escalate complex client concerns or fulfillment issues to senior team members when appropriate.

Process Improvement & Documentation

Maintain accurate order records and support updates to internal standard operating procedures.
Learn and follow established workflows while identifying opportunities to improve order accuracy and efficiency.
Participate in structured onboarding and training to gradually take ownership of the complete order process.

What You Will Bring

0-1 years of experience in customer service, order processing, administrative coordination, operations, or a related role (is preferred)
Strong organizational skills and exceptional attention to detail.
Excellent written and verbal communication skills, with a customer-first mindset.
Ability to manage multiple tasks and deadlines without losing track of important details.
Comfortable using spreadsheets, order management platforms, and other digital tools.
A proactive approach to following up, resolving issues, and ensuring tasks are completed on time.
Strong problem-solving skills and the ability to recognize when an issue requires escalation.
Willingness to learn new processes, systems, and product specifications.
Ability to work collaboratively with clients, vendors, and internal teams.

Nice to Have

Previous experience in order fulfillment, print production, e-commerce operations, or logistics coordination.
Familiarity with managing design files, print specifications, or client proof approvals.
Experience coordinating with external suppliers or tracking production and shipping timelines.

Perks that hit different

🩺 Enjoy 100% employer-paid health coverage because your well-being matters.

🚇 Work from an office directly connected to the TTC subway, making your commute smooth and stress-free.

🍜 Join team lunches, learning opportunities, and company outings that make growth and networking part of the experience.

🚀 Be part of an ambitious, high-performance culture surrounded by people who love building big things.

🎤 Get exposure to major conferences, global brands, and large-scale live events powered through technology.

The Kind of People We’re Looking For

We’re looking for ambitious people who work hard, think big, solve problems fast, and know how to enjoy the journey along the way. On a small team like ours, your impact won’t be “someday” it’ll be immediate. You’ll take on real responsibility early, move quickly, and help power events experienced by thousands of attendees around the world. Your work at PheedLoop will matter from day one. Learn more about what it’s like to work at PheedLoop by visiting our Careers Page

Please note: This role is an existing vacancy. We do not use artificial intelligence or automated decision-making tools in our hiring process.

Apply About employer

More about this job

Responsibilities

Coordinate badge and lanyard orders from submission through delivery, maintaining accurate order details, managing design files and approvals, and tracking vendor production and shipments. Communicate with clients, suppliers, and internal teams to meet deadlines, resolve routine issues, escalate complex concerns, and maintain order records and workflows.

Requirements

The role prefers 0–1 years of experience in customer service, order processing, administrative coordination, operations, or a related field, along with strong organization, attention to detail, communication, and problem-solving skills. Candidates should be comfortable using spreadsheets and digital order tools, managing multiple deadlines, following up proactively, and collaborating with clients, vendors, and internal teams; experience in fulfillment, print production, e-commerce, or logistics is an asset.

Skills

Order Processing
Customer Service
Order Coordination
Organization
Attention to Detail
Written and Verbal Communication
Time Management
Prioritization
Problem Solving
Vendor Coordination
Design File Management
Proof Approval Coordination
Deadline Management
Shipment Tracking
Recordkeeping
Process Improvement

Benefits

Employer-Paid Health Coverage
Office Connected to TTC Subway
Team Lunches
Learning Opportunities
Company Outings
Exposure to Major Conferences, Global Brands, and Live Events

Visa sponsorship

Not detected in the job text

Keywords

Badge Orders
Lanyard Orders
Order Processing
Order Management
Order Fulfillment
Logistics Coordination
Customer Service
Vendor Coordination
Supplier Coordination
Production Timelines
Shipping Updates
Shipment Tracking
Design Files
Artwork
Print Specifications
Design Proofs
Client Approvals
Rush Orders
Deadline Management
Order Management Platforms
Spreadsheets
Standard Operating Procedures
Event Equipment Shipments
Print Production
E-Commerce Operations
Live Events

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