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Added 9 mins ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As a member of an interprofessional team, reporting to the Manager of Patient Flow, the RN Care Coordinator provides patient-centered care, supporting patients transitioning from hospital…
Added 9 mins ago
TH
Customer Service Coordinator- 6 Month Contract
The Home Depot
Vaughan, ON
- Full-time
The Supply Chain Customer Service Coordinator is responsible for driving customer satisfaction. The individual is tasked with investigating and resolving complex purchase order status…
Added 9 mins ago
FB
Seasonal Tax Services Associate
Farm Business Consultants
Brighton, ON
- Other
Navigate Difficult Conversations Professionally. Navigate concerns, questions, resistance, pricing discussions, and service-related issues with confidence and professionalism.
Added 9 mins ago
FB
Seasonal Tax Services Associate
Farm Business Consultants
Trenton, ON
- Other
Navigate Difficult Conversations Professionally. Navigate concerns, questions, resistance, pricing discussions, and service-related issues with confidence and professionalism.
Added 23 mins ago
TB
Distribution Coordinator - Contract
The Beer Store
Bolton, ON
- Contract
…our Retail Stores, Distribution Centres, Draught Services, Customer Experience Centre, and Corporate Office, our team brings passion, expertise, and a commitment to exceptional service…
Added 23 mins ago
1
Dental Receptionist - Springdale Dental Centre
123Dentist
Brampton, ON
- $27 to $29 CAD / hour
- Full-time
Excellent customer service, interpersonal, and problem-solving skills.
Added 23 mins ago
ST
Dispatch Coordinator (Edmonton)
Steele's Transportation Group
AB · Edmonton, AB
- $55,000 to $65,000 CAD / year
- Full-time
Every day you will balance five outcomes: keep people and equipment safe and Hours of Service (HOS) compliant, meet customer appointments, keep drivers productive, cut empty kilometres and…
Added 23 mins ago
TT
Coordonnateur / Coordonnatrice Traitement marchandises Temps plein Winners– Smart Centres Mascouche
The TJX Companies, Inc.
Mascouche, QC
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 23 mins ago
TT
Retail Store Coordinator Full Time HomeSense - Richmond Square
The TJX Companies, Inc.
Calgary, AB
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 38 mins ago
FL
Inventory Coordinator
FMi Logistics Inc.
Calgary, AB
- Full-time
The Inventory Coordinator maintains accurate inventory records through regular audits, cycle counts, and reconciliation. The role audits the receipt, inspection, and storage of goods,…
Added 53 mins ago
C
Marketing Coordinator (Full-Time) - Business Support Centre - Central Alberta Co-op
Co-op
Red Deer, AB
- Full-time
…perfect opportunity for you! We're currently seeking a Marketing Coordinator to join our dynamic…
Added 53 mins ago
TA
QC - STOCK COORDINATOR – PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Saint-Bruno-de-Montarville, QC
- Part-time
Reporting to the Store Manager, the Part-Time Stock Coordinator keeps everything behind the scenes running smoothly. From staying on top of inventory to making sure the store is always…
Added 53 mins ago
CO
Fitness Specialist
City of Markham
Markham, ON
- Part-time
Candidates should be enthusiastic, upbeat, positive and customer-service oriented
Added 53 mins ago
MR
Lifeguard II
Mount Royal University
Calgary, AB
- Full-time
Provide exceptional customer service by greeting patrons, answering questions, and promoting a positive, inclusive atmosphere. Handle customer concerns calmly and effectively, referring…
Added 1 hour ago
CR
Project Coordinator - Business Development
Cando Rail & Terminals
Canada
- Full-time
The Project Coordinator is responsible, in conjunction with the project manager and project team, to develop and execute strategies for new and existing operations throughout the company.…
Added 1 hour ago
TC
Field Safety Coordinator
Tridon Communications
AB · Calgary, AB
- Full-time
We're looking for a Field Safety Coordinator to join the Tridon Communications team in Calgary, Alberta!
Added 1 hour ago
DR
Ready Mix Operations Manager
Dawn Recruiting Agency
Kitimat, BC
- Full-time
…delivered safely, efficiently, on schedule, and in accordance with customer specifications, contractual obligations, and project…
Added 1 hour ago
QM
Data Coordinator
Quantum Management Services Ltd.
Toronto, ON
- $23 to $25 CAD / hour
- Contract
Are you detailed oriented and analytical and is passionate about high quality data? Our busy client is seeking a Data Coordinator to support their team.
Added 1 hour ago
PO
Assignment Coordinator Hybrid
Peace of Mind Care
Guelph, ON · Greater Guelph Metropolitan Area
- Full-time
Peace of Mind Care is seeking a highly organized, proactive, and adaptable Assignment Coordinator to join our growing office team. Reporting to the Director of Operations and working…
Added 1 hour ago
R
Property Coordinator
Royop
Sherwood Park, AB
- Full-time
The Property Coordinator is organized, proactive, customer-focused, and comfortable balancing front-line service, property administration, specialty leasing support, marketing agreement…
Added 1 hour ago
BC
Coordinator, Client Relations & Marketing
Blake, Cassels & Graydon LLP
Calgary, AB
- Full-time
Blake, Cassels & Graydon LLP (Blakes), one of Canada's largest and most successful law firms, has an opening for a Coordinator to join our Client Relations & Marketing team in the Calgary…
Added 1 hour ago
HS
CA Payroll Coordinator
Henry Schein
Niagara-on-the-Lake, ON
- Full-time
…practitioners, practices and businesses providing supplies, equipment, service, and digital technology driven through an all-encompassing business solutions approach which brings our…
Added 1 hour ago
EC
Office Administrator
EPro Consultants Ltd.
Abbotsford, BC
- Full-time
…answering phone and email inquiries, and providing responsive customer service to clients and partners. The Office Administrator will also assist with basic bookkeeping tasks, data entry,…
Added 2 hours ago
CF 18 AME (S) Level A
L3Harris Technologies
Cold Lake, AB
L3Harris MAS plays a critical role in the In Service Support (ISS) of the Canadian CF 18 (Hornet) Fighter Aircraft Program. The Aircraft Maintenance Engineer (AME M) supports aircraft…
Added 2 hours ago
CF 18 AME (M) Level A
L3Harris Technologies
Cold Lake, AB
L3Harris MAS plays a critical role in the In Service Support (ISS) of the Canadian CF 18 (Hornet) Fighter Aircraft Program. The Aircraft Maintenance Engineer (AME M) supports aircraft…

PheedLoop

Customer Service and Order Coordinator

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Role Overview

PheedLoop is looking for a highly organized, detail-oriented, and customer-focused Customer Service and Order Coordinator to join our Logistics team.

In this role, you will be responsible for coordinating badge and lanyard orders from initial submission through final delivery, ensuring orders are processed accurately, deadlines are met, and clients receive a smooth and reliable experience. You will work closely with clients, external vendors, and internal teams to manage order details, coordinate design files and approvals, track production timelines, and resolve day-to-day order issues.

This is an excellent opportunity for someone who enjoys working in a fast-paced environment, managing multiple priorities, and taking ownership of tasks from start to finish.

Core Competencies

Organization & Attention to Detail: Ability to manage multiple orders, track important details, and maintain accuracy throughout the order process.
Customer Service & Communication: Strong written and verbal communication skills, with the ability to provide clear, timely, and professional updates to clients and vendors.
Ownership & Accountability: Takes responsibility for assigned orders, follows through on commitments, and proactively addresses potential delays.
Time Management & Prioritization: Comfortable managing competing deadlines, urgent requests, and changing priorities.
Problem Solving: Able to identify order issues, follow established processes, and escalate complex situations when needed.
Collaboration & Adaptability: Works effectively with internal teams and external partners while learning new systems and processes.

Responsibilities

Order Processing & Management

Process and coordinate badge and lanyard orders from initial submission through final delivery.
Accurately enter and maintain order details, including quantities, product specifications, design requirements, and delivery deadlines.
Track order progress using internal systems, ensuring information remains accurate and up to date.
Send onboarding and order-related communications to clients, ensuring they understand the next steps and required information.
Manage multiple active orders simultaneously while maintaining accuracy and meeting deadlines.

Vendor & Supplier Coordination

Coordinate with external suppliers to submit orders, confirm production timelines, and follow up on shipments.
Monitor vendor deadlines, production schedules, and shipping updates to ensure timely fulfillment.
Identify potential supplier delays and proactively communicate issues to the appropriate internal team members.
Support alternative fulfillment arrangements when needed to minimize order disruptions.

Design Files & Proof Management

Collect design files and artwork from clients, ensuring all required materials are received on time.
Review submitted files against established printing specifications and request corrections when necessary.
Coordinate design proofs with vendors and clients, tracking revisions and approvals before production.
Ensure approved designs and order specifications are accurately communicated to suppliers.

Order Deadlines & Fulfillment

Monitor order deadlines and proactively follow up with clients on outstanding files, approvals, or information.
Coordinate urgent and rush orders while balancing competing priorities.
Identify orders at risk of delay and take appropriate action or escalate issues when needed.
Collaborate with internal logistics teams to coordinate badge and lanyard deliveries alongside other event equipment shipments.

Customer Service & Delivery Coordination

Serve as a point of contact for clients regarding badge and lanyard order updates, timelines, and general inquiries.
Provide timely and professional responses to straightforward order-related questions.
Track shipments, confirm successful deliveries, and ensure orders are properly closed out.
Escalate complex client concerns or fulfillment issues to senior team members when appropriate.

Process Improvement & Documentation

Maintain accurate order records and support updates to internal standard operating procedures.
Learn and follow established workflows while identifying opportunities to improve order accuracy and efficiency.
Participate in structured onboarding and training to gradually take ownership of the complete order process.

What You Will Bring

0-1 years of experience in customer service, order processing, administrative coordination, operations, or a related role (is preferred)
Strong organizational skills and exceptional attention to detail.
Excellent written and verbal communication skills, with a customer-first mindset.
Ability to manage multiple tasks and deadlines without losing track of important details.
Comfortable using spreadsheets, order management platforms, and other digital tools.
A proactive approach to following up, resolving issues, and ensuring tasks are completed on time.
Strong problem-solving skills and the ability to recognize when an issue requires escalation.
Willingness to learn new processes, systems, and product specifications.
Ability to work collaboratively with clients, vendors, and internal teams.

Nice to Have

Previous experience in order fulfillment, print production, e-commerce operations, or logistics coordination.
Familiarity with managing design files, print specifications, or client proof approvals.
Experience coordinating with external suppliers or tracking production and shipping timelines.

Perks that hit different

🩺 Enjoy 100% employer-paid health coverage because your well-being matters.

🚇 Work from an office directly connected to the TTC subway, making your commute smooth and stress-free.

🍜 Join team lunches, learning opportunities, and company outings that make growth and networking part of the experience.

🚀 Be part of an ambitious, high-performance culture surrounded by people who love building big things.

🎤 Get exposure to major conferences, global brands, and large-scale live events powered through technology.

The Kind of People We’re Looking For

We’re looking for ambitious people who work hard, think big, solve problems fast, and know how to enjoy the journey along the way. On a small team like ours, your impact won’t be “someday” it’ll be immediate. You’ll take on real responsibility early, move quickly, and help power events experienced by thousands of attendees around the world. Your work at PheedLoop will matter from day one. Learn more about what it’s like to work at PheedLoop by visiting our Careers Page

Please note: This role is an existing vacancy. We do not use artificial intelligence or automated decision-making tools in our hiring process.

Apply About employer

More about this job

Responsibilities

Coordinate badge and lanyard orders from submission through delivery, maintaining accurate order details, managing design files and approvals, and tracking vendor production and shipments. Communicate with clients, suppliers, and internal teams to meet deadlines, resolve routine issues, escalate complex concerns, and maintain order records and workflows.

Requirements

The role prefers 0–1 years of experience in customer service, order processing, administrative coordination, operations, or a related field, along with strong organization, attention to detail, communication, and problem-solving skills. Candidates should be comfortable using spreadsheets and digital order tools, managing multiple deadlines, following up proactively, and collaborating with clients, vendors, and internal teams; experience in fulfillment, print production, e-commerce, or logistics is an asset.

Skills

Order Processing
Customer Service
Order Coordination
Organization
Attention to Detail
Written and Verbal Communication
Time Management
Prioritization
Problem Solving
Vendor Coordination
Design File Management
Proof Approval Coordination
Deadline Management
Shipment Tracking
Recordkeeping
Process Improvement

Benefits

Employer-Paid Health Coverage
Office Connected to TTC Subway
Team Lunches
Learning Opportunities
Company Outings
Exposure to Major Conferences, Global Brands, and Live Events

Visa sponsorship

Not detected in the job text

Keywords

Badge Orders
Lanyard Orders
Order Processing
Order Management
Order Fulfillment
Logistics Coordination
Customer Service
Vendor Coordination
Supplier Coordination
Production Timelines
Shipping Updates
Shipment Tracking
Design Files
Artwork
Print Specifications
Design Proofs
Client Approvals
Rush Orders
Deadline Management
Order Management Platforms
Spreadsheets
Standard Operating Procedures
Event Equipment Shipments
Print Production
E-Commerce Operations
Live Events

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