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Added 4 mins ago
S
13624 - Tenant Support Coordinator
S.U.C.C.E.S.S.
Vancouver, BC
- Full-time
- Temporary
…application processes; tenant mediation; tenant relations; tenant support and community building; connecting residents to internal S.U.C.C.E.S.S. services or externally in the community.…
Added 4 mins ago
BC
Account Coordinator
Berlin Communications
Edmonton, AB
- Full-time
We are looking for an Account Coordinator to support our accounts team in bringing campaigns to life. The ideal candidate is detail-oriented, ready to own the ins and outs of keeping…
Added 4 mins ago
H&
Front Office Coordinator
Heidrick & Struggles
Toronto, ON
- Full-time
Provide administrative back-up support to consultants on ad-hoc basis.
Added 17 mins ago
BO
Departmental Business Coordinator
Bank of Canada
Ottawa, ON
- Full-time
Reporting to the Deputy Managing Director (DMD), Corporate Services (CS), the Departmental Business Coordinator plays a key role in supporting the Managing Director (MD), the DMD, and the…
Added 18 mins ago
CF
National Recreation Coordinator
Canadian Forces Morale and Welfare Services (CFMWS)
Ottawa, ON
- Full-time
The National Recreation Coordinator is responsible for the planning, coordination, and implementation of national recreation programs and initiatives that support the well-being and…
Added 18 mins ago
Administrative Associate - Clinic
TELUS
Montreal, QC
Provide administrative support and coverage as needed
Added 19 mins ago
LA
Client Relations Coordinator
Lift Auto Group
Fort McMurray, AB
- $44,000 to $54,000 CAD / year
- Full-time
CSN Fort McMurray is looking for a well-rounded Client Relations Coordinator to join our repair team. You’ll be the friendly and professional first point of contact for our clients and…
Added 19 mins ago
4S
Project Coordinator - GAC
49 Solutions
Ottawa, ON
- $100,000 to $1,100,000 CAD / year
49 Solutions is seeking an experienced Project Coordinator to support an upcoming opportunity with Global Affairs Canada (GAC).
Added 19 mins ago
Governance Coordinator
University of Toronto
Toronto, ON
…Governing Council and Director, Operations, the Governance Coordinator provides high level support to the Secretariat and Operations teams delivering the administrative and operational…
Added 19 mins ago
Sessional Lecturer, INF353H1 - Information Design Studio III: Designing Interactive Systems
University of Toronto
Toronto, ON
Estimate of TA Support: Estimate of 75 hours with enrollment of 36 or greater. Allocation of TA hours, if any, will be based on enrolment numbers.
Added 33 mins ago
MD
Auditor - Revenue Tax Specialist
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Three (3) years* of experience providing administrative support duties working with taxes or conducting research and analysis work
Added 33 mins ago
MR
Human Resources Assistant
MST Rebar Inc.
Woodbridge, ON
- $20 to $22 CAD / hour
- Full-time
Respond to employee inquiries and provide day-to-day HR administrative support.
Added 33 mins ago
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Customer Service and Order Coordinator
PheedLoop
Toronto, ON
- Full-time
PheedLoop is looking for a highly organized, detail-oriented, and customer-focused Customer Service and Order Coordinator to join our Logistics team.
Added 34 mins ago
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Operational Communication Coordinator
Metrolinx
Oakville, ON
- Full-time
Our Operational Communication Coordinator keeps customers informed across the GO Transit and UP Express networks by providing timely, accurate, and customer-friendly service updates. The…
Added 34 mins ago
Human Resources Coordinator
PCL Construction
Ottawa, ON
Provides administrative support to HRPD programs and policy administration as first point of contact.
Added 34 mins ago
S
Benefits Coordinator
SECURE
Calgary, AB
- Other
As our Benefits Coordinator, you will provide day-to-day operational and administrative support for SECURE’s employee benefit programs, including health, dental, life, disability, and EAP.
Added 34 mins ago
UH
Research Facilities Coordinator
University Health Network
Toronto, ON
- Full-time
The Research Facilities Coordinator supports the daily operations, maintenance, and compliance of research laboratories and core facilities. This role ensures a safe, functional, and…
Added 34 mins ago
Client Service Coordinator
Bayshore
Markham, ON
Are you passionate about making a difference in patient care? Join our dynamic team as a Client Scheduling Coordinator and be the vital link between patients, families, and healthcare…
Added 48 mins ago
MI
Sales Coordinator
Marriott International
Sherbrooke, QC
- Contract
Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g.,…
Added 49 mins ago
BG
Inventory - Rental Coordinator
Brandt Group of Companies
Calgary, AB
- Full-time
The Parts Inventory & Rental Coordinator is responsible for centrally managing parts inventory and rental assets to support Positioning Technology Operations across Western Canada. This…
Added 49 mins ago
OF
Advisor Transition Coordinator
Optimize Financial Group
Toronto, ON
- Full-time
We are hiring an Advisor Transition Coordinator to join our Advisor Transition Team at our Toronto Head Office. In this role, you own the onboarding journey for experienced financial…
Added 49 mins ago
AC
PROJECTS COORDINATOR
Albarrie Canada Limited
Barrie, ON
- Full-time
Under the direction of the Project Manager, US & Facilities, the Projects Coordinator is responsible for planning, coordinating, and executing minor capital projects, facility improvements,…
Added 49 mins ago
4S
Project Coordinator - GAC
49 Solutions
Ottawa, ON
- $100,000 to $1,100,000 CAD / year
- Full-time
49 Solutions is seeking an experienced Project Coordinator to support an upcoming opportunity with Global Affairs Canada (GAC).
Added 49 mins ago
T
Wealth Operations Analyst I
TD
Toronto, ON
- Full-time
Support partners with both inbound and outbound requests from various channels, answering questions to perform adjustments within authority levels
Added 49 mins ago
RAI MDS COORDINATOR
Southbridge Healthcare LP
Thornbury, ON
The RAI Clinical Coordinator supports residents by managing assessments, ensuring accurate documentation, and helping the care team provide the best possible environment and care.

PheedLoop

Customer Service and Order Coordinator

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 9, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Role Overview

PheedLoop is looking for a highly organized, detail-oriented, and customer-focused Customer Service and Order Coordinator to join our Logistics team.

In this role, you will be responsible for coordinating badge and lanyard orders from initial submission through final delivery, ensuring orders are processed accurately, deadlines are met, and clients receive a smooth and reliable experience. You will work closely with clients, external vendors, and internal teams to manage order details, coordinate design files and approvals, track production timelines, and resolve day-to-day order issues.

This is an excellent opportunity for someone who enjoys working in a fast-paced environment, managing multiple priorities, and taking ownership of tasks from start to finish.

Core Competencies

Organization & Attention to Detail: Ability to manage multiple orders, track important details, and maintain accuracy throughout the order process.
Customer Service & Communication: Strong written and verbal communication skills, with the ability to provide clear, timely, and professional updates to clients and vendors.
Ownership & Accountability: Takes responsibility for assigned orders, follows through on commitments, and proactively addresses potential delays.
Time Management & Prioritization: Comfortable managing competing deadlines, urgent requests, and changing priorities.
Problem Solving: Able to identify order issues, follow established processes, and escalate complex situations when needed.
Collaboration & Adaptability: Works effectively with internal teams and external partners while learning new systems and processes.

Responsibilities

Order Processing & Management

Process and coordinate badge and lanyard orders from initial submission through final delivery.
Accurately enter and maintain order details, including quantities, product specifications, design requirements, and delivery deadlines.
Track order progress using internal systems, ensuring information remains accurate and up to date.
Send onboarding and order-related communications to clients, ensuring they understand the next steps and required information.
Manage multiple active orders simultaneously while maintaining accuracy and meeting deadlines.

Vendor & Supplier Coordination

Coordinate with external suppliers to submit orders, confirm production timelines, and follow up on shipments.
Monitor vendor deadlines, production schedules, and shipping updates to ensure timely fulfillment.
Identify potential supplier delays and proactively communicate issues to the appropriate internal team members.
Support alternative fulfillment arrangements when needed to minimize order disruptions.

Design Files & Proof Management

Collect design files and artwork from clients, ensuring all required materials are received on time.
Review submitted files against established printing specifications and request corrections when necessary.
Coordinate design proofs with vendors and clients, tracking revisions and approvals before production.
Ensure approved designs and order specifications are accurately communicated to suppliers.

Order Deadlines & Fulfillment

Monitor order deadlines and proactively follow up with clients on outstanding files, approvals, or information.
Coordinate urgent and rush orders while balancing competing priorities.
Identify orders at risk of delay and take appropriate action or escalate issues when needed.
Collaborate with internal logistics teams to coordinate badge and lanyard deliveries alongside other event equipment shipments.

Customer Service & Delivery Coordination

Serve as a point of contact for clients regarding badge and lanyard order updates, timelines, and general inquiries.
Provide timely and professional responses to straightforward order-related questions.
Track shipments, confirm successful deliveries, and ensure orders are properly closed out.
Escalate complex client concerns or fulfillment issues to senior team members when appropriate.

Process Improvement & Documentation

Maintain accurate order records and support updates to internal standard operating procedures.
Learn and follow established workflows while identifying opportunities to improve order accuracy and efficiency.
Participate in structured onboarding and training to gradually take ownership of the complete order process.

What You Will Bring

0-1 years of experience in customer service, order processing, administrative coordination, operations, or a related role (is preferred)
Strong organizational skills and exceptional attention to detail.
Excellent written and verbal communication skills, with a customer-first mindset.
Ability to manage multiple tasks and deadlines without losing track of important details.
Comfortable using spreadsheets, order management platforms, and other digital tools.
A proactive approach to following up, resolving issues, and ensuring tasks are completed on time.
Strong problem-solving skills and the ability to recognize when an issue requires escalation.
Willingness to learn new processes, systems, and product specifications.
Ability to work collaboratively with clients, vendors, and internal teams.

Nice to Have

Previous experience in order fulfillment, print production, e-commerce operations, or logistics coordination.
Familiarity with managing design files, print specifications, or client proof approvals.
Experience coordinating with external suppliers or tracking production and shipping timelines.

Perks that hit different

🩺 Enjoy 100% employer-paid health coverage because your well-being matters.

🚇 Work from an office directly connected to the TTC subway, making your commute smooth and stress-free.

🍜 Join team lunches, learning opportunities, and company outings that make growth and networking part of the experience.

🚀 Be part of an ambitious, high-performance culture surrounded by people who love building big things.

🎤 Get exposure to major conferences, global brands, and large-scale live events powered through technology.

The Kind of People We’re Looking For

We’re looking for ambitious people who work hard, think big, solve problems fast, and know how to enjoy the journey along the way. On a small team like ours, your impact won’t be “someday” it’ll be immediate. You’ll take on real responsibility early, move quickly, and help power events experienced by thousands of attendees around the world. Your work at PheedLoop will matter from day one. Learn more about what it’s like to work at PheedLoop by visiting our Careers Page

Please note: This role is an existing vacancy. We do not use artificial intelligence or automated decision-making tools in our hiring process.

Apply About employer

More about this job

Responsibilities

Coordinate badge and lanyard orders from submission through delivery, maintaining accurate order details, managing design files and approvals, and tracking vendor production and shipping timelines. Communicate with clients, suppliers, and internal teams to resolve routine issues, meet deadlines, escalate risks, and maintain order records and workflows.

Requirements

The role prefers 0–1 years of experience in customer service, order processing, administrative coordination, operations, or a related field, along with strong organization, attention to detail, and communication skills. Candidates should be comfortable with spreadsheets and digital tools, able to manage competing deadlines, and proactive in following up, solving problems, and learning new processes.

Skills

Order Processing
Customer Service
Order Coordination
Attention To Detail
Organization
Written Communication
Verbal Communication
Time Management
Prioritization
Problem Solving
Vendor Coordination
Design File Management
Proof Approval Coordination
Shipment Tracking
Recordkeeping
Process Improvement

Benefits

Employer-Paid Health Coverage
Team Lunches
Learning Opportunities
Company Outings

Visa sponsorship

Not detected in the job text

Keywords

Badge Orders
Lanyard Orders
Order Processing
Order Fulfillment
Logistics Coordination
Customer Service
Vendor Coordination
Supplier Coordination
Order Management Platforms
Spreadsheets
Design Files
Artwork
Printing Specifications
Design Proofs
Proof Approvals
Production Timelines
Shipping Updates
Shipment Tracking
Deadline Management
Rush Orders
Event Equipment Shipments
Standard Operating Procedures
Order Records
Process Improvement
Events Services

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