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Added 14 mins ago
Banquets - Coordinator
Northland Properties
Victoria, BC
…management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As…
Added 15 mins ago
P
Customer Service and Order Coordinator
PheedLoop
Toronto, ON
- Full-time
PheedLoop is looking for a highly organized, detail-oriented, and customer-focused Customer Service and Order Coordinator to join our Logistics team.
Added 15 mins ago
SM
Clinical Coordinator – Edmonton
Snore MD
AB · Edmonton, AB
- Full-time
We’re looking for a Clinical Coordinator to join our established clinic in Riverbend, Edmonton. It’s a small, close-knit team where every person counts, so we need someone responsible and…
Added 15 mins ago
QU
Faculty Resource & Compensation Coordinator (J0926-0129)
Queen's University
Kingston, ON
- $62,142 to $75,772 CAD / year
- Full-time
Reporting to the Associate Director, Administration, Initiatives, and Operations (AIO), the Faculty Support Coordinator performs a broad range of complex administrative, operational, and…
Added 30 mins ago
UG
Commercial Relationship Coordinator
UnitedHealth Group
Richmond, BC
- Full-time
…Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing…
Added 30 mins ago
M
Mapping Coordinator
Mappedin
Waterloo, ON
- Full-time
…later. Every application and interview is still reviewed by our People Operations team, and all hiring decisions are made by people - not…
Added 30 mins ago
PC
Staff Housing Coordinator, Banff Office
Pursuit Collection
Banff, AB · CAN - Banff Office (Support Services)
- Full-time
Experience working in an administrative, coordination or operations support role, preferable in hospitality, housekeeping, or housing
Added 32 mins ago
Case Manager Coordinator
Manitoba Justice
Winnipeg, MB
The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).
Added 45 mins ago
TS
Account Manager
Three Ships Beauty
Remote, Canada
- $75,000 to $100,000 CAD / year
- Full-time
- Remote
You’ll report to the department lead of Sales and work closely with our Sales & Education, Marketing, Ecommerce and Operations teams. This is a great opportunity for someone who loves…
Added 1 hour ago
C5
Customer Service and Office Coordinator
Culligan 519ON
St. Catharines, ON
- $21 to $23 CAD / hour
- Full-time
Strong interpersonal and communication skills, with a desire to help people
Added 1 hour ago
AC
Part-Time Operating Engineer - 4th Class
Algonquin College
Ottawa, ON
- Part-time
…unceded, and unsurrendered territory of the Anishinàbe Algonquin People. The Algonquin People have inhabited and cared for these lands since time immemorial. We take this time to express…
Added 1 hour ago
TS
Account Manager
Three Ships
Toronto, ON
- $75,000 to $100,000 CAD / year
- Full-time
You'll report to the department lead of Sales and work closely with our Sales & Education, Marketing, Ecommerce and Operations teams. This is a great opportunity for someone who loves…
Added 1 hour ago
UO
Program Coordinator, Partnerships and Engagement
University of Alberta
Edmonton, AB
- Full-time
Overseeing operations and quality of work regarding all areas of research project execution;
Added 1 hour ago
FH
Coordinator, Housekeeping Services
Fraser Health
White Rock, BC
- Full-time
The Coordinator, Housekeeping Services, is responsible for the day-to-day operations of housekeeping services and staff within designated site. Participates in program and service delivery,…
Added 1 hour ago
PC
Project Manager - Building Science
Pinchin Canada
Victoria, BC
- Full-time
Pinchin is seeking a Project Coordinator or Project Manager to join our Building Science and Sustainability (BSS) team in Victoria. This new role will report directly to the Operations…
Added 1 hour ago
KC
Senior Project Coordinator
Kindred Construction
Revelstoke, BC
- Full-time
The Senior Project Coordinator, working independently or with minimal guidance, provides technical and/or management support for construction projects, including safety and quality control,…
Added 1 hour ago
SB
Field Marketing Coordinator Intern - Winnipeg
Stanley Black & Decker, Inc.
Winnipeg, MB · ON
- Full-time
As a Field Marketing Coordinator (FMC) Intern (May to August 2027), you will be part of a dedicated team based in the Winnipeg region and reporting directly to the Field Marketing Manager.…
Added 1 hour ago
AB
Safety & Compliance Manager
Arnold Bros. Transport Ltd.
Winnipeg, MB
- Full-time
…our licensing in good standing, and supervise the day-to-day operations of the…
Added 1 hour ago
Manager, Engineering (Long Term Grid Planning)
Toronto Hydro
Toronto, ON
…regulatory and stakeholder engagement activities and serves as a key coordinator of the utility’s participation in Regional Planning…
Added 1 hour ago
FR
Sales Coordinator
Fraserway RV
Kelowna, BC
- Full-time
As our Sales Coordinator, you'll play an important role in keeping our sales operations organized and running smoothly. You'll support our Sales Consultants and collaborate with Service,…
Added 1 hour ago
FO
Marketing and Communications Coordinator
Federation of Canadian Municipalities
Ottawa, ON · Hybrid - Ottawa
- Full-time
The Marketing and Communications Coordinator supports the implementation of digital communications and marketing tactics, contributes to the promotional activities for FCM’s Green Municipal…
Added 1 hour ago
D
Indigenous Employment Coordinator
Dexterra
Edmonton, AB · Mississauga, Ontario
- $48,000 to $75,000 CAD / year
- Full-time
As Indigenous Employment Coordinator, you will help connect Indigenous candidates and communities with employment, training and career-development opportunities across our operations in…
Added 1 hour ago
TO
Coordinator People
Township of Springwater
Minesing, ON
- Full-time
…recruiting for one (1) existing temporary, full-time position of Coordinator, People – Payroll & Benefits (up to 18…
Added 2 hours ago
BB
Purchasing & Business Operations Coordinator
Blue Barn Pet & Hobby Farm
Castlegar, BC
- Full-time
We're looking for a Purchasing & Business Operations Coordinator to join our team at our Head Office in Castlegar, BC. This is a great opportunity for someone who loves working with data,…
Added 2 hours ago
TN
Media Operations & Technology Coordinator
The Northern Miner
Toronto, ON
- Full-time
The Media Operations & Technology Coordinator is responsible for coordinating and overseeing print and digital advertising and editorial production across The Northern Miner Group's…

PheedLoop

Customer Service and Order Coordinator

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Role Overview

PheedLoop is looking for a highly organized, detail-oriented, and customer-focused Customer Service and Order Coordinator to join our Logistics team.

In this role, you will be responsible for coordinating badge and lanyard orders from initial submission through final delivery, ensuring orders are processed accurately, deadlines are met, and clients receive a smooth and reliable experience. You will work closely with clients, external vendors, and internal teams to manage order details, coordinate design files and approvals, track production timelines, and resolve day-to-day order issues.

This is an excellent opportunity for someone who enjoys working in a fast-paced environment, managing multiple priorities, and taking ownership of tasks from start to finish.

Core Competencies

Organization & Attention to Detail: Ability to manage multiple orders, track important details, and maintain accuracy throughout the order process.
Customer Service & Communication: Strong written and verbal communication skills, with the ability to provide clear, timely, and professional updates to clients and vendors.
Ownership & Accountability: Takes responsibility for assigned orders, follows through on commitments, and proactively addresses potential delays.
Time Management & Prioritization: Comfortable managing competing deadlines, urgent requests, and changing priorities.
Problem Solving: Able to identify order issues, follow established processes, and escalate complex situations when needed.
Collaboration & Adaptability: Works effectively with internal teams and external partners while learning new systems and processes.

Responsibilities

Order Processing & Management

Process and coordinate badge and lanyard orders from initial submission through final delivery.
Accurately enter and maintain order details, including quantities, product specifications, design requirements, and delivery deadlines.
Track order progress using internal systems, ensuring information remains accurate and up to date.
Send onboarding and order-related communications to clients, ensuring they understand the next steps and required information.
Manage multiple active orders simultaneously while maintaining accuracy and meeting deadlines.

Vendor & Supplier Coordination

Coordinate with external suppliers to submit orders, confirm production timelines, and follow up on shipments.
Monitor vendor deadlines, production schedules, and shipping updates to ensure timely fulfillment.
Identify potential supplier delays and proactively communicate issues to the appropriate internal team members.
Support alternative fulfillment arrangements when needed to minimize order disruptions.

Design Files & Proof Management

Collect design files and artwork from clients, ensuring all required materials are received on time.
Review submitted files against established printing specifications and request corrections when necessary.
Coordinate design proofs with vendors and clients, tracking revisions and approvals before production.
Ensure approved designs and order specifications are accurately communicated to suppliers.

Order Deadlines & Fulfillment

Monitor order deadlines and proactively follow up with clients on outstanding files, approvals, or information.
Coordinate urgent and rush orders while balancing competing priorities.
Identify orders at risk of delay and take appropriate action or escalate issues when needed.
Collaborate with internal logistics teams to coordinate badge and lanyard deliveries alongside other event equipment shipments.

Customer Service & Delivery Coordination

Serve as a point of contact for clients regarding badge and lanyard order updates, timelines, and general inquiries.
Provide timely and professional responses to straightforward order-related questions.
Track shipments, confirm successful deliveries, and ensure orders are properly closed out.
Escalate complex client concerns or fulfillment issues to senior team members when appropriate.

Process Improvement & Documentation

Maintain accurate order records and support updates to internal standard operating procedures.
Learn and follow established workflows while identifying opportunities to improve order accuracy and efficiency.
Participate in structured onboarding and training to gradually take ownership of the complete order process.

What You Will Bring

0-1 years of experience in customer service, order processing, administrative coordination, operations, or a related role (is preferred)
Strong organizational skills and exceptional attention to detail.
Excellent written and verbal communication skills, with a customer-first mindset.
Ability to manage multiple tasks and deadlines without losing track of important details.
Comfortable using spreadsheets, order management platforms, and other digital tools.
A proactive approach to following up, resolving issues, and ensuring tasks are completed on time.
Strong problem-solving skills and the ability to recognize when an issue requires escalation.
Willingness to learn new processes, systems, and product specifications.
Ability to work collaboratively with clients, vendors, and internal teams.

Nice to Have

Previous experience in order fulfillment, print production, e-commerce operations, or logistics coordination.
Familiarity with managing design files, print specifications, or client proof approvals.
Experience coordinating with external suppliers or tracking production and shipping timelines.

Perks that hit different

🩺 Enjoy 100% employer-paid health coverage because your well-being matters.

🚇 Work from an office directly connected to the TTC subway, making your commute smooth and stress-free.

🍜 Join team lunches, learning opportunities, and company outings that make growth and networking part of the experience.

🚀 Be part of an ambitious, high-performance culture surrounded by people who love building big things.

🎤 Get exposure to major conferences, global brands, and large-scale live events powered through technology.

The Kind of People We’re Looking For

We’re looking for ambitious people who work hard, think big, solve problems fast, and know how to enjoy the journey along the way. On a small team like ours, your impact won’t be “someday” it’ll be immediate. You’ll take on real responsibility early, move quickly, and help power events experienced by thousands of attendees around the world. Your work at PheedLoop will matter from day one. Learn more about what it’s like to work at PheedLoop by visiting our Careers Page

Please note: This role is an existing vacancy. We do not use artificial intelligence or automated decision-making tools in our hiring process.

Apply About employer

More about this job

Responsibilities

Coordinate badge and lanyard orders from submission through delivery, maintaining accurate order records and managing client communications, design files, approvals, vendor timelines, and shipments. Monitor deadlines, resolve or escalate fulfillment issues, and support process documentation and improvements.

Requirements

The role prefers 0–1 years of experience in customer service, order processing, administrative coordination, operations, or a related field, along with strong organization, attention to detail, communication, and problem-solving skills. Candidates should be comfortable with spreadsheets and digital tools, able to manage multiple deadlines, and willing to learn new systems and workflows.

Skills

Organization
Attention To Detail
Customer Service
Written Communication
Verbal Communication
Order Processing
Order Management
Vendor Coordination
Time Management
Prioritization
Problem Solving
Shipment Tracking
Design File Management
Print Specification Review
Deadline Management
Process Documentation

Benefits

Employer-Paid Health Coverage
Team Lunches
Learning Opportunities
Company Outings
Exposure to Major Conferences and Global Brands

Visa sponsorship

Not detected in the job text

Keywords

Badge Orders
Lanyard Orders
Order Processing
Order Fulfillment
Logistics Coordination
Customer Service
Vendor Coordination
Supplier Management
Order Management Platforms
Spreadsheets
Design Files
Artwork
Print Specifications
Design Proofs
Production Timelines
Shipping Updates
Shipment Tracking
Deadline Management
Rush Orders
Event Equipment
Standard Operating Procedures
Process Improvement
Client Communications
Order Records
Event Services

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