Find work in Canada.

487,604 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 1 day ago
H
Account Director
HRVST
Remote, Canada
- $90,000 to $105,000 CAD / year
- Full-time
- Remote
The Account Director leads HRVST’s day-to-day operations and team. You’ll be the go-to for our Account Managers, designers and developers: supporting them through client challenges, keeping…
Added 2 days ago
NC
Project Coordinator (Entry-Level)
Newfoundland Capital Corporation Limited
Montreal, QC
- Full-time
Reporting to Operations Leadership, the Project Coordinator (PC) is an entry-level position designed for an organized, proactive individual who is eager to learn and grow within project…
Added 2 days ago
S
Project Coordinator (Entry-Level)
Stingray
Montreal, QC
- Full-time
Reporting to Operations Leadership, the Project Coordinator (PC) is an entry-level position designed for an organized, proactive individual who is eager to learn and grow within project…
Added 2 days ago
S
Project Manager
Stingray
Montreal, QC
- Full-time
Dedicated Mentorship & Coaching: Pair with and mentor assigned Project Coordinator(s) (PCs); systematically delegate tactical tasks, impart technical and account context, and guide their…
Added 2 days ago
A
Coordonnateur·trice au programme de formation | Training Program Coordinator
ACA
Quebec, QC
- Temporary
As a full-time Training Program Coordinator at ACA-Prolang, you will provide support throughout every stage of client contracts, from course scheduling and customer service to professional…
Added 2 days ago
SD
Bilingual Account Manager-Patient Support Programs
Shoppers Drug Mart
Mississauga, ON
- Full-time
Manage a program coordinator who will support with administrative aspects of the account management process.
Added 2 days ago
Principal Human Resources Business Partner
Omnitrans inc.
Montreal, QC
This role also provides direct leadership, coaching, and development to the HR Advisor and HR Coordinator, ensuring consistent HR practices, effective prioritization, and high-quality…
Added 2 days ago
C
Account Coordinator (French & English)
Caesarstone
Vaughan, ON
- Full-time
The Caesarstone Managed Program Account Coordinator will oversee a subset of affiliated retail customers and the related fabricators sub-contracted by Caesarstone to provide administrative…
Added 2 days ago
DC
Scheduling Coordinator
Dr Clean
Sudbury, ON
- Full-time
Bilingual – French and English considered an asset
Added 2 days ago
AN
Clinical Support Paramedic (CSP) - 202600451, 452, 453, 454
Ambulance NB
Moncton, NB
- Full-time
Provide clinical support and guidance to the Critical Care Transport Coordinator as needed (i.e. Trauma Transfers, Flight Requests, external carrier requests, etc.) to reassess waiting…
Added 2 days ago
P
Customer Support Coordinator
PheedLoop
Toronto, ON
- Full-time
As an Account Coordinator; you’ll work at the intersection of Customer Support, Account Management, and Sales. You will:
Added 3 days ago
US
Assistant, Registrar Office
Universite Saint-Paul
Ottawa, ON
- Full-time
…Ottawa, with which it has maintained an affiliation since 1965. Bilingual and on a human scale, it has more than 1,000 students; it offers programs in social communications, counselling and…
Added 3 days ago
XT
Customer Account Coordinator
XTL TRANSPORT INC.
Toronto, ON · Etobicoke, ON
- Full-time
…and Warehousing-Distribution field, is looking for a Customer Account Coordinator to join our team. The ideal candidate is a safety, quality and team player. If you are looking for a stable…
Added 3 days ago
AG
Bilingual Field Coordinator
Amynta Group
Toronto, ON · Thornhill, ON
- Full-time
The Bilingual Field Coordinator is primarily responsible for providing support to the National Sales Team by assisting the Field Team with their daily operational requests and working with…
Added 3 days ago
T
Account Coordinator Bilingual (French)
TricorBraun
Montreal, QC · Laval, QC · Canada - Quebec - Montreal - Laval
- Full-time
We’re looking for a detailed Account Coordinator to join our Operations Team to help our customers bring their products to market.
Added 4 days ago
P
Customer Care Co-ordinator
PheedLoop
Toronto, ON
- Full-time
As an Account Coordinator; you’ll work at the intersection of Customer Support, Account Management, and Sales. You will:
Added 4 days ago
KC
Account Manager, XM
Kim Cosic Consulting Inc.
Toronto, ON · Etobicoke, ON
- Full-time
…delivering epic moments to our clients. We are a hands-on, bilingual agency that operates across North America and can get campaigns up and running in weeks, not…
Added 5 days ago
H
Community and Customer Relations Coordinator
Halifax
Goffs, NS
- Full-time
Reporting to the Communications Manager, the Community & Customer Relations Coordinator is responsible for managing the day-to-day delivery of Uplifted, HIAA’s community outreach program,…
Added 5 days ago
T
Conseiller / Conseillère service client – Customer Support Advisor
TOPRING
Granby, QC
- Full-time
Added 6 days ago
A
Coordonnateur·trice au programme de formation | Training Program Coordinator
ACA
Quebec, QC
- Full-time
As a full-time Training Program Coordinator at ACA-Prolang, you will provide support throughout every stage of client contracts, from course scheduling and customer service to professional…
Added 6 days ago
T
Conseiller / Conseillère service client – Customer Support Advisor
Topring
Granby, QC
- Full-time
Added 6 days ago
A
Project Engineering Coordinator
AtkinsRéalis
Toronto, ON
- $105,570 to $129,030 CAD / year
- Full-time
…role. Internal and external competitiveness are also taken into account in our…
Added 6 days ago
HO
Account Manager
House of XM
Toronto, ON
- Contract
…delivering epic moments to our clients. We are a hands-on, bilingual agency that operates across North America and can get campaigns up and running in weeks, not…
Added 6 days ago
P
Customer Support Co-ordinator
PheedLoop
Toronto, ON
- Full-time
As an Account Coordinator; you’ll work at the intersection of Customer Support, Account Management, and Sales. You will:
Added 9 days ago
UT
Market Coordinator For Canada#26-25832
US Tech Solutions
Montreal, QC
- Contract
The Market Coordinator plays a pivotal role in supporting client’s Field Team by managing high value Host-related inquiries and escalations. Acting as a critical liaison between Hosts and…

PheedLoop

Customer Support Coordinator

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 22, 2026
Posting language: English
Posted: Oct 23, 2026

Original job description

Power the Events That Shape Industries

Want to work directly with global brands, run live events, and build real client relationships in your first year out of school?

At PheedLoop, we build critical technology for the global events industry. From conferences and trade shows to hybrid and virtual experiences, our software powers high-impact events around the world.

As one of Canada’s fastest-growing event technology companies, we design systems that simplify, automate, and monetize events, including self-check-in hardware, smart badges, and a powerful SaaS platform.

We move fast. We listen to customers. We build quickly. And we care deeply about delivering real results.

If you're ambitious, love solving problems, and want a role where your work directly impacts clients and revenue, this is for you. This is a 100% in-person role at our Toronto office.

What Will My Impact Be?

As an Account Coordinator; you’ll work at the intersection of Customer Support, Account Management, and Sales. You will:

Onboard customers onto the PheedLoop platform and ensure their events are set up for success.
Build strong client relationships and act as a trusted advisor.
Support customers through technical troubleshooting and best-practice guidance.
Identify opportunities to expand product usage within accounts.
Contribute directly to key metrics including Customer Satisfaction Score Responses, Net Promoter Scores, onboarding scores, and response times.
Play a critical role during live event periods, ensuring smooth execution.

You will own real relationships, solve real problems, and drive measurable impact.

Your Day-to-Day

Provide frontline technical support via email and phone.
Lead onboarding sessions and platform walkthroughs for new customers.
Conduct post-event debriefs and mid-contract consultations.
Develop deep expertise in the PheedLoop platform.
Collaborate with Sales and Product teams to improve the customer experience.
Support clients during key event moments (including occasional evening or weekend support closer to event dates, with advance planning).

Because we power live events, there may be increased activity near major client event dates - but workloads are planned in advance and balanced across the team.

What You’ll Gain

Direct exposure to SaaS operations and client strategy.
Real ownership early in your career.
Experience working with global brands and large-scale events.
Cross-functional collaboration with Sales, Engineering, and Leadership.
A fast-paced environment that accelerates growth.

Many team members begin in this role and grow into the following types of roles:

Senior roles within Customer Success
Account Management and Sales

If you’re ambitious and want to unlock your potential quickly, you’ll thrive here.

What You’ll Need to Succeed

Recently graduated or are graduating soon!
Strong written and verbal communication skills (English).
High work ethic and positive, energetic attitude.
Ability to work independently while collaborating with a team.
Bachelor’s degree.
Good to have but not required- 1 year of experience in customer success, customer service, or account management

What Would Make You an All-Star

Experience in the events industry (conferences, trade shows, etc.).
Experience selling or expanding SaaS products.
Experience working in a startup or small business environment.
Bilingual proficiency (English and French).

Workplace Benefits

100% employer-paid health coverage.
Office directly connected to TTC subway.
Team lunches, learning opportunities, and regular team outings.
An ambitious, high-performance team culture.

Who We’re Looking For

We’re looking for ambitious, hard-working individuals who thrive in environments where they are expected to think critically, move quickly, and take ownership.

You’ll be surrounded by a team that works hard, moves fast, and genuinely enjoys building together.

If you feel you have untapped potential and want to be challenged, supported, and pushed to grow - we want to meet you.

Please note: This is an existing vacancy. We do not use artificial intelligence or automated decision-making tools in our hiring process.

This is a 100% in-person role at our Toronto office.

Apply About employer

More about this job

Responsibilities

Onboard customers to the PheedLoop platform, provide frontline technical support, and guide clients through event setup and platform use. Build client relationships, support live events, conduct consultations and debriefs, and identify opportunities to expand product usage while collaborating with Sales and Product teams.

Requirements

Applicants must be recent or soon-to-be graduates with a bachelor's degree, strong English communication skills, a high work ethic, and the ability to work independently and collaboratively. Experience in customer success, customer service, or account management is helpful but not required; event industry, SaaS sales, startup, and English-French bilingual experience are additional advantages.

Skills

Customer Support
Account Management
Sales
Customer Onboarding
Technical Troubleshooting
SaaS Platform Expertise
Written Communication
Verbal Communication
Problem-Solving
Event Support
Product Expansion
Cross-Functional Collaboration
Customer Satisfaction

Benefits

Employer-Paid Health Coverage
Team Lunches
Learning Opportunities
Team Outings

Visa sponsorship

Not detected in the job text

Keywords

PheedLoop
SaaS
Events Industry
Conferences
Trade Shows
Hybrid Events
Virtual Events
Event Technology
Self-Check-In Hardware
Smart Badges
Customer Support
Account Management
Sales
Customer Success
Customer Onboarding
Technical Troubleshooting
Platform Walkthroughs
Client Relationships
Customer Satisfaction Score
Net Promoter Score
Live Event Support
Product Expansion
Post-Event Debriefs
Mid-Contract Consultations
Cross-Functional Collaboration
English
French

Report this job