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Added 24 mins ago
CS
Graphics Coordinator
CVS Studios
Oakville, ON
- Full-time
CVS Studios is seeking an organized, detail-oriented Graphics Coordinator to join our full-service design and build team in Oakville, Ontario.
Added 24 mins ago
WH
Research Site Start-up Specialist
World Health Research
Hamilton, ON
- Full-time
The World Health Research (WHR) Site Start-Up Specialist supports the study team (project manager, project coordinator, and administrative assistant), focused on overseeing and coordinating…
Added 24 mins ago
PL
Project Coordinator
Premform Ltd.
Toronto, ON
- $57,000 to $60,000 CAD / year
- Full-time
We are seeking an experienced Project Coordinator in our Canadian Buildings Division – Toronto and surrounding areas district. Reporting directly to the Project Manager, this position is…
Added 26 mins ago
Coordinator, Program Planning and Analysis (Non-Union)
Alectra Utilities
Markham, ON
The Coordinator, Program Planning and Analysis supports the planning, tracking, and reporting of project and program information. This role works closely with internal teams and external…
Added 26 mins ago
M
Project Coordinator
Metrolinx
Toronto, ON
- Full-time
Our Engineering & Safety Division is looking for a Project Coordinator to provide coordination and administrative support to the Signals Engineering team for Capital Projects Group (CPG),…
Added 26 mins ago
Project Coordinator, Project Delivery - Various External Projects
Infrastructure Ontario
Toronto, ON
To succeed in this role, the Project Coordinator brings sound stakeholder management skills and experience finding positive solutions to complex issues with clients and diverse teams of…
Added 26 mins ago
Marketing Coordinator
Omnitrans inc.
Montreal, QC
Omnitrans , part of a Fastfrate Group, is currently searching for a Marketing Coordinator to join our Sales & Marketing team in Montreal.
Added 40 mins ago
DC
Site Superintendent
DORA Construction Limited
Dartmouth, NS
- Full-time
…construction activities at the job site in accordance with project schedules, specifications, procedures, and safety programs. As part of the Site Supervisor role, you can expect frequent…
Added 56 mins ago
Strategic Sourcing Coordinator
Nova Scotia Health and IWK Health
Halifax, NS
Reporting to the Manager of Contracts and Procurement, the Strategic Sourcing Coordinator supports the delivery of a comprehensive integrated supply chain service for the IWK Health Centre…
Added 1 hour ago
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Product Education Coordinator
PheedLoop
Toronto, ON
- Full-time
Added 2 hours ago
KC
SOC Analyst Level 2 - Cyber Security
KPMG Canada
Toronto, ON
- Full-time
Act as the lead coordinator for the Incident Response function and as designated lead on customer on-boarding projects to ensure a successful transition to SOC for security monitoring…
Added 2 hours ago
C
Administration & Finance Coordinator
Contivos
Coquitlam, BC
- Part-time
…over time as trust builds, rather than a single short-term…
Added 2 hours ago
SP
Project Coordinator/Senior Project Coordinator (Edmonton)
Synergy Projects Ltd.
AB · Edmonton, AB
- Full-time
Synergy Projects Ltd. is seeking a Project Coordinator/Senior Project Coordinator to work with the project team towards the timely coordination of workflow regarding construction projects,…
Added 2 hours ago
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Workforce Optimization Coordinator - Project SHIFT - Temporary Full-Time - 2026-18684 (2026-18684)
Sunnybrook
Toronto, ON
- Full-time
Added 2 hours ago
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Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…in-depth analysis of documents in English related to a research…
Added 3 hours ago
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Project Coordinator/ Junior Project Manager
VMCH
Mulgrave, NS
- Full-time
Working closely with the Senior Program Manager, you’ll keep project activities organised and on track, coordinating activities across VMCH business teams, Technology, The Lookout Way and…
Added 3 hours ago
C
Engagement Coordinator
Confidential
Canada
- Full-time
The Engagement Coordinator is well-rounded, with analytical and technical skills as well as strong communication and customer-facing abilities. You actively seek out new ways to learn and…
Added 3 hours ago
CT
TECHNICAL INTEGRATION & CONVERSION COORDINATOR - RIS / PACS
Chrome Technologies
Montreal, QC
- Full-time
We are looking for a Digital Health-IT Cutover Coordinator to join our team of consultants in our Montreal office on a permanent basis.
Added 3 hours ago
D
Global Clients&Markets Coordinator
Dentons
Remote, Canada
- Full-time
- Remote
The Global Clients & Markets Coordinator provides operational and client development support across the firm's Global Clients & Markets function. Working closely with sector leaders, client…
Added 4 hours ago
CO
Project Coordinator
City of Winnipeg
Winnipeg, MB
- Full-time
Under the direction of the Fleet General Manager, the Project Coordinator provides leadership and guidance in the execution of projects and initiatives through an integrated…
Added 4 hours ago
MN
Ma Faamii Manager
Metis Nation Saskatchewan
SK
- Up to $90,203 CAD / year
- Full-time
As part of the leadership team, support the Operations Coordinator(s) in developing clear policies and procedures specific to Ma Faamii that are in line with the overall MN–S policies.
Added 8 hours ago
S
Social Worker
Sanya’k̓ula
Port Coquitlam, BC
- Full-time
The Social Worker reports operationally to the Manager or the Patient Care Coordinator and for discipline/practice reports to the BCMHSUS Practice Consultant Social Work/Professional…
Added 8 hours ago
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Clinical Research Coordinator – Endometriosis Research Program
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
Added 8 hours ago
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Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…in-depth analysis of documents in English related to a research…
Added 8 hours ago
R|
Tremplin Program Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…to the Tremplin Manager and the Principal Investigator, the Coordinator will contribute to the coordination, facilitation, evaluation, and continuous improvement of Tremplin activities in…

PheedLoop

Product Education Coordinator

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 12, 2026
Experience: At least 1 year of experience in customer education, training, knowledge management, Customer Success, or SaaS is an asset.
Posting language: English
Posted: Oct 13, 2026

Original job description

About the Role

The Product Education Specialist will help customers and internal teams better understand and use PheedLoop’s products. This person will own product education content, improve our knowledge base, and help build a structured customer certification program.

The role will work closely with both Customer Success and Product to turn complex product information into clear, useful, and engaging learning materials.

Key Responsibilities

Product Education

Create clear product guides, tutorials, videos, and training materials.
Deliver product training sessions for customers and internal teams.
Turn product updates and new features into easy-to-understand educational content.
Identify common areas of confusion and create resources to address them.
Pheedloop Uni + Checklist

Knowledge Base Ownership

Own and regularly update PheedLoop’s customer-facing knowledge base.
Review existing articles for accuracy, clarity, and consistency.
Work with Product and Customer Success to keep content current.
Create a simple process for requesting and approving new content.

Certification Program

Create learning content and materials to support PheedLoop’s customer certification program.
Develop training resources, and supporting educational materials.
Track participation, completion rates, and customer feedback.
Continuously improve the learning content based on customer needs and feedback.

Cross-Functional Support

Partner with Product to understand releases and upcoming changes.
Work with Customer Success to identify customer education gaps.
Support onboarding and ongoing learning for customers.
Maintain a consistent tone and standard across all educational content

What We’re Looking For

Strong written communication and instructional skills.
Ability to explain technical information in simple language.
Strong organization and attention to detail.
Comfortable creating written, visual, and video-based content.
Able to manage projects independently and work across teams.
At least 1 year of experience in customer education, training, knowledge management, Customer Success, or SaaS is an asset.

If you are someone who loves educating, speaking to customers and doing it in a fun manner - this is the place for you! You will get all the bells whistles and support needed to make your work amazing.

Perks that hit different

🩺 100% employer-paid health coverage

🚇 Office directly connected to the TTC subway

🍜 Team lunches, learning sessions, and regular outings

🚀 High-performance culture with real ownership and growth

The Kind of People We’re Looking For

We’re looking for people who like helping others learn and think about how to scale that impact. This role is for ambitious people who work hard, think big, solve problems fast, and know how to enjoy the journey along the way. If you’re someone who wants to grow personally and professionally, you’ll feel right at home here. On a small team like ours, your impact won’t be “someday”- it’ll be immediate. You’ll take on real responsibility early, move quickly, and help shape products used by events around the world. Your work at PheedLoop will matter from day one. Learn more about what it’s like to work at PheedLoop by visiting our Careers Page.

Please note: This role is not an existing vacancy. We do not use artificial intelligence or automated decision-making tools in our hiring process.

Apply About employer

More about this job

Responsibilities

Create and deliver product guides, tutorials, videos, training, and certification materials for customers and internal teams. Own and maintain the customer knowledge base, coordinate educational content with Product and Customer Success, and improve learning resources using customer feedback.

Requirements

The role calls for strong written communication and instructional skills, the ability to explain technical information clearly, and comfort creating written, visual, and video content. Strong organization, attention to detail, independent project management, and cross-team collaboration are expected; at least one year of relevant experience is an asset.

Skills

Written Communication
Instructional Design
Product Education
Customer Training
Knowledge Management
Content Creation
Video Production
Technical Communication
Project Management
Cross-Functional Collaboration
Organization
Attention to Detail
Customer Success
Learning Program Development
Customer Feedback Analysis

Benefits

Employer-Paid Health Coverage
Office Connected to TTC Subway
Team Lunches
Learning Sessions
Team Outings
Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Product Education
Customer Education
Customer Training
Internal Training
Product Guides
Tutorials
Training Materials
Video-Based Content
Knowledge Base
Knowledge Management
Learning Content
Product Updates
Feature Releases
Customer Success
SaaS
Customer Onboarding
Customer Feedback
Content Approval Process
Cross-Functional Collaboration
Events Services

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