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Added 22 mins ago
MA
Childcare | Nominated Supervisor/Centre Director - NEW Elizabeth Park centre!
Montessori Academy Childcare Centres
NL · Elizabeth Park, NL
- Full-time
Located in Elizabeth Park, this is a fantastic opportunity for a passionate and experienced leader who enjoys mentoring educators, building strong relationships with families, and creating…
Added 37 mins ago
TS
Class 1 Truck Driver - Chemical Atlantic - Sign On Bonus
The Seaboard Transport Group
Dartmouth, NS
- Full-time
…paths. Seaboard Transport Group of Companies is an industry leader in liquid bulk petroleum and chemical transportation. Our expertise also extends to road transportation of dry bulk…
Added 37 mins ago
EP
Field Service Technician
East Penn Canada: Backup Power Division
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
…and accessories that support our customers’ material handling operations. We provide the tools, training, benefits, and long-term stability needed to succeed in this…
Added 53 mins ago
T
Senior Personal Banker Trainee - Investing
TD
Burnaby, BC
- Full-time
Added 53 mins ago
T
PBA Trainee- Mandarin/ Cantonese/ Korean , Language Skills as an Asset
TD
AB
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 53 mins ago
T
Personal Banking Associate Trainee
TD
Maple Ridge, BC
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 53 mins ago
SC
store manager, Barrie, ON
Starbucks Coffee Company
Barrie, ON
- $59,400 to $78,450 CAD / year
- Full-time
…(employees), customers and communities – globally. As a Starbucks leader you are driven by a deep sense of purpose. You are aspirational - never a bystander. You take action to make a…
Added 53 mins ago
Sales Associate
EssilorLuxottica Group
Toronto, ON · Willowdale, ON
A world leader in the specialty sunglass retail business with over 3,000 stores worldwide, we believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring…
Added 53 mins ago
Sales Associate
EssilorLuxottica Group
Oshawa, ON
A world leader in the specialty sunglass retail business with over 3,000 stores worldwide, we believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring…
Added 53 mins ago
Sales Associate
EssilorLuxottica Group
Winnipeg, MB
A world leader in the specialty sunglass retail business with over 3,000 stores worldwide, we believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring…
Added 53 mins ago
SC
store manager, Burlington, Oakville, ON
Starbucks Coffee Company
Burlington, ON · Oakville, ON
- $62,500 to $82,600 CAD / year
- Full-time
…(employees), customers and communities – globally. As a Starbucks leader you are driven by a deep sense of purpose. You are aspirational - never a bystander. You take action to make a…
Added 53 mins ago
V
Spec, Proj Technical Integr
Vale
Canada
- Full-time
From utensils to cellphones to satellites, our operations simplify daily life and enhance connectivity. Our metals are integral to life-saving medical equipment and the electric vehicles…
Added 1 hour ago
ML
Operations Manager (Operations Manager II)
Matrix Logistics Services Limited
Calgary, AB
- Full-time
As an Operations Manager (Operations Manager II) at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities go…
Added 1 hour ago
TW
Manager, Maintenance
Trinity Western University
BC
- $74,600 to $80,000 CAD / year
- Full-time
- Temporary
Knowledge of preventive and predictive maintenance practices, asset management, risk mitigation, and emergency preparedness to maintain safe, reliable, and efficient campus operations.
Added 1 hour ago
IO
Geotechnical Engineer (EIT) - New Grad
Imperial Oil
Edmonton, AB
- Full-time
…role we can play by advancing climate solutions within our operations and by providing lower life-cycle emission products to our customers. This effort is powered by a unique and diverse…
Added 1 hour ago
PC
Cloud Architecture & Engineering, Director
PwC Canada
Toronto, ON
- Full-time
…implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise…
Added 1 hour ago
L
Branch Manager
LendDirect
Canada
- Full-time
~ Hypatia P., Store Operations Recruiter - Canada
Added 1 hour ago
AF
Branch Manager
Attain Finance
Canada
- Full-time
~ Hypatia P., Store Operations Recruiter - Canada
Added 2 hours ago
WI
Housekeeping Leader - The Wickaninnish Inn
Wickaninnish Inn
Ucluelet, BC
- Full-time
Join our Housekeeping Team as a Housekeeping Leader, where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes, Michelin Key, AAA Four Diamond,…
Added 2 hours ago
D
Cleaning Supervisor(Overnight)
Dexterra
Saskatoon, SK
- Full-time
Be #1 on day 1 by joining an industry leader.
Added 2 hours ago
NS
Industrial Engineering Co-op
Nova Scotia Power
Halifax, NS
- Full-time
Research industry best practices in PMO operations, process improvement, organizational effectiveness, and customer-centric service delivery.
Added 2 hours ago
BA
SERVICE CONSULTANT
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Reporting Relationship: This position reports directly to the Fixed Operations Manager.
Added 2 hours ago
BA
SERVICE DETAILER
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Reporting Relationship: This position reports directly to the Fixed Operations Manager.
Added 2 hours ago
BM
Retail Team Lead / Area Supervisor
Brand Momentum
Barrie, ON
- $60,000 CAD / year
- Full-time
…responsible for driving sales performance, managing day-to-day field operations, and overseeing escalations within the region, while ensuring alignment with company standards and…
Added 2 hours ago
BM
Retail Team Lead / Area Supervisor
Brand Momentum
Toronto, ON · North York, ON
- $60,000 CAD / year
- Full-time
…responsible for driving sales performance, managing day-to-day field operations, and overseeing escalations within the region, while ensuring alignment with company standards and…

Philip Morris International

Manager P&ED

Toronto, ON, Canada

Salary: CAD $126,888 · Full-time

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Applications open in a new tab.

Job details

Pay: Salary: CAD $126,888
Job type: Full-time
Apply by: Nov 4, 2026
Experience: 5+ years of progressive HR Operations, HR Service Delivery, or People & Culture experience.
Posting language: English
Posted: Oct 5, 2026

Original job description

Manager, Process & Experience Delivery (P&ED)

RBH, a Philip Morris International company, is seeking a Manager, P&ED to lead employee services, programs, governance, and partnerships across Canada. This role is responsible for delivering a seamless employee experience while ensuring operational excellence, compliance, and continuous improvement across People & Culture processes.

Key Responsibilities

Lead and develop a high-performing P&ED team.
Oversee pensions, benefits, wellbeing, health & safety, and employee programs.
Drive improvements across the employee lifecycle.
Ensure compliance with Canadian employment, payroll, benefits, and health & safety regulations.
Manage relationships with vendors, consultants, brokers, and administrators.
Partner with local, regional, and global stakeholders to enhance service delivery.
Lead audits, reporting, governance activities, and budget management.
Use employee feedback and data insights to improve programs and processes.

Qualifications

Bachelor’s degree in HR, Business, Finance, Commerce, or related field.
5+ years of progressive HR Operations, HR Service Delivery, or People & Culture experience.
Experience leading teams and cross-functional initiatives.
Strong stakeholder management, communication, and problem-solving skills.
Experience managing external vendors and service providers.
Knowledge of Canadian payroll, pensions, benefits, employment compliance, and workplace health & safety preferred.
Experience with process improvement, change management, and HR transformation initiatives.
Bilingual English/French is an asset.

Key Competencies

Leadership and coaching
Operational excellence
Employee experience focus
Compliance and governance
Project and change management
Analytical thinking and decision-making
Business acumen and relationship management

What We Offer

Salary: CAD $126,888
Flexible work options
Health and wellness programs
Exposure to global teams and transformation initiatives
Inclusive, collaborative culture
Professional development opportunities

This role is ideal for an experienced HR Operations leader with expertise in employee programs, governance, benefits, compliance, and service delivery within a complex or multinational environment.

33059

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More about this job

Responsibilities

Lead and develop the Process & Experience Delivery team while overseeing employee programs, pensions, benefits, wellbeing, health and safety, and employee lifecycle improvements. Ensure compliance and operational excellence, manage vendors and stakeholder partnerships, and lead audits, reporting, governance, budgets, and data-informed improvements.

Requirements

A bachelor’s degree in HR, Business, Finance, Commerce, or a related field and at least five years of progressive HR Operations, HR Service Delivery, or People & Culture experience are required. Candidates should have team leadership, cross-functional initiative, vendor management, and stakeholder skills; knowledge of Canadian payroll, pensions, benefits, employment compliance, and workplace health and safety is preferred, while English/French bilingualism is an asset.

Skills

Leadership And Coaching
HR Operations
Employee Experience
Benefits Administration
Pension Administration
Payroll Compliance
Employment Compliance
Workplace Health And Safety
Vendor Management
Stakeholder Management
Process Improvement
Change Management
Project Management
Governance
Analytical Thinking
Budget Management

Benefits

Flexible Work Options
Health And Wellness Programs
Professional Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Process And Experience Delivery
People And Culture
HR Operations
HR Service Delivery
Employee Services
Employee Lifecycle
Pensions
Benefits
Wellbeing
Health And Safety
Canadian Employment Regulations
Payroll
Compliance
Vendor Management
Consultants
Brokers
Service Providers
Audits
Reporting
Governance
Budget Management
Employee Feedback
Data Insights
Process Improvement
Change Management
HR Transformation
Cross-Functional Initiatives
Stakeholder Management
Manufacturing

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