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DQ
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Added 21 mins ago
PF
Delivery Driver
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Added 21 mins ago
AS
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PhoneBox

Client service supervisor

Vancouver, BC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Oct 14, 2026
Posting language: English
Posted: Aug 18, 2026

Original job description

Overview

Languages

English

Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

Co-ordinate activities with other work units or departments
Establish work schedules and procedures
Examine and verify the accuracy of work
Prepare and submit reports
Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
Train staff/workers in job duties, safety procedures and company policies
Conduct performance reviews
Perform same duties as workers supervised
Recruit and hire staff
Co-ordinate, assign and review work
Requisition materials and supplies

Supervision

Customer service clerk
11-15 people

Experience and specialization

Computer and technology knowledge

MS Office

Additional information

Work conditions and physical capabilities

Attention to detail
Fast-paced environment
Large workload
Tight deadlines
Work under pressure

Personal suitability

Accurate
Dependability
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Organized
Team player

Benefits

Health benefits

Dental plan
Vision care benefits

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for persons with disabilities

Participates in a government or community program or initiative that supports persons with disabilities

Support for newcomers and refugees

Participates in a government or community program or initiative that supports newcomers and/or refugees

Support for youths

Participates in a government or community program or initiative that supports youth employment

Support for Veterans

Participates in a government or community program or initiative that supports Veterans

Support for Indigenous people

Participates in a government or community program or initiative that supports Indigenous people

Support for mature workers

Participates in a government or community program or initiative that supports mature workers

Supports for visible minorities

Participates in a government or community program or initiative that supports members of visible minorities

Apply About employer

More about this job

Responsibilities

Coordinate and review the work of customer service clerks, establish schedules and procedures, and verify work accuracy. Train and evaluate staff, recruit and hire employees, resolve work problems, prepare reports, and recommend improvements to productivity and quality.

Requirements

Requires a college, CEGEP, or other non-university certificate or diploma from a one- to two-year program, along with two to less than three years of experience. The role requires English, MS Office knowledge, and strong communication, organization, accuracy, dependability, and teamwork skills.

Skills

Staff Supervision
Work Scheduling
Work Coordination
Quality Verification
Report Preparation
Problem Solving
Technical Advice
Productivity Improvement
Staff Training
Performance Reviews
Recruitment and Hiring
Materials and Supplies Requisition
Customer Service
MS Office
Oral Communication
Written Communication

Benefits

Dental Plan
Vision Care Benefits

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Telecommunications
Staff Supervision
Work Scheduling
Work Procedures
Work Coordination
Quality Verification
Report Preparation
Problem Solving
Technical Advice
Productivity Improvement
Staff Training
Safety Procedures
Company Policies
Performance Reviews
Recruitment
Hiring
MS Office
Attention to Detail
Oral Communication
Written Communication
Teamwork

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