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FULL-TIME PATIENT COORDINATOR - TORONTO, ON

  • Toronto, ON, Canada

Full-time

This opening has closed.

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Job details

Job type
Full-time
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Posting language
English
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Original job description

Archived listing. The details below describe a past opening.

Full-Time Patient Coordinator – Toronto, ON

FULL_TIME

2489 Bloor St W, Toronto, ON M6S 1R6, Canada

Published on: June 15, 2026

PhysioPlus Health Group Apply Now

Do you want to join a team that has fun every day, add to your career skills, and help deliver an awesome patient experience? Then PhysioPlus Health Group is looking for you!

PhysioPlus Health Group is an established physiotherapy clinic conveniently located on the Bloor subway line with a strong reputation for delivering high quality care. We’re looking for a dynamic and motivated person with a positive attitude to assist with a variety of front office and administrative tasks.

We’re Offering You

  • Full time hours
  • Established and stable practice
  • Paid onboarding
  • Career development opportunities (see below)
  • Ongoing skills development training to help build your skill set
  • Health & safety protocols to ensure a safe work environment
  • Company sponsored team events and outings
  • Fun, supportive and inclusive team that wants to help you succeed!

We believe in CAREER DEVELOPMENT!

A career with us ensures you have the support, tools, and encouragement you need to grow

And Evolve As a Professional. We Provide

  • Online courses and training
  • Sign up for a monthly (business) challenges that will help develop your skills
  • 1:1 mentorship and career development meetings to help you on your individual career path

Education: high school

Qualifications

Preferred but NOT required:

  • Prior work in retail e.g Zara, The Bay, Aldo, etc
  • Prior work in a healthcare setting (e.g. medical, physiotherapy, massage, chiro)
  • Familiarity with MVA billing and Telus Portal

Responsibilities

  • Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
  • Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
  • Manage patient calls and inquiries with a smile
  • Book appointments and manage potential cancellations and overcome objections to motivate the patient to keep the appointment
  • Take payment from patients as they come out of the treatment room
  • Assist with the smooth day-to-day operations of the clinic
  • Attend and actively participate in team meetings

Apply Today!

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More about this job

Responsibilities

The Patient Coordinator is responsible for managing the front office, optimizing the appointment schedule, and handling patient inquiries. They ensure a positive patient experience from arrival to departure and manage billing and payments.

Requirements

A high school diploma is required. Prior experience in retail or healthcare settings and familiarity with MVA billing or the Telus Portal is preferred but not mandatory.

Skills

  • Patient Coordination
  • Administrative Tasks
  • Appointment Scheduling
  • Customer Service
  • Payment Processing
  • MVA Billing
  • Telus Portal
  • Patient Communication
  • Conflict Resolution
  • Office Management

Benefits

  • Paid onboarding
  • Career development opportunities
  • Ongoing skills development training
  • Health & safety protocols
  • Company sponsored team events and outings

Visa sponsorship

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Categories

  • Healthcare
  • Administrative
  • Customer Service & Support
  • Retail

Keywords

  • Physiotherapy
  • Patient Experience
  • Front Office
  • MVA Billing
  • Telus Portal
  • Healthcare Administration
  • Appointment Booking
  • Medical Practice
  • Patient Coordination

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