Find work in Canada.

493,559 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 13 mins ago
OP
Senior Manager, Leadership and Awards
Ontario Provincial Police
Orillia, ON
- $110,638 to $155,942 CAD / year
- Full-time
Provide leadership and direction to staff with a focus on strategic planning and program oversight related to OPP executive development, leadership training, curriculum design and the…
Added 13 mins ago
NB
Manager, Financing Solutions
National Bank of Canada
Langley (District), BC · City of Langley, BC
- Full-time
…continue to expand our presence, we are looking for several Manager, Financing Solutions professionals to support our growing client base and strengthen our market…
Added 13 mins ago
IG
Organizational Change Manager
Insight Global
Toronto, ON
- Contract
…This is a business-focused role with no technical or model-development expertise required. Direct Market Risk experience is not required. Broader banking and OCM experience are more…
Added 13 mins ago
B&
Security Manager (Healthcare)
Black & McDonald Limited
Toronto, ON
- Full-time
The Security Manager position is based in Toronto and reports directly to the Facility Manager. The role involves overseeing security operations at a prominent healthcare facility in the…
Added 13 mins ago
Critical Care ICU Nurse - Trainee
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients with complex and…
Added 13 mins ago
GGH - Critical Care/ICU Nurse -Trainee
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients with complex and…
Added 13 mins ago
Licensed Practical Nurse (LPN) - Adult Emergency
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager Health Services, the Licensed Practical Nurse (LPN) is responsible for providing professional practical nursing services to designated patients,…
Added 13 mins ago
SB
Manager, FBO Operations
Skyservice Business Aviation
Dorval, QC
- Full-time
Supports the development of the operational function across the entire organization by identifying opportunities to improve standard operating procedures to ensure optimal safety and…
Added 13 mins ago
Energy Engineering Internship - 2027
Mott MacDonald
Toronto, ON
As a participant in Prelaunch, our summer internship program, you will embark on a structured three-month development journey that provides the foundational building blocks for starting a…
Added 13 mins ago
Site Superintendent
EBC Inc.
ON · Ottawa (The Glebe / Ottawa South / Ottawa East), Ontario
Resolve on-site issues in collaboration with the project manager, consultants, and client representatives;
Added 13 mins ago
TC
Corporate Social Responsibility Manager (Maternity leave)
Tata Consultancy Services
Toronto, ON · Greater Toronto Area, Canada
- Contract
…CSR communications, and flagship volunteerism and leadership development initiatives. A highly organized relationship builder, the ideal candidate will collaborate with HR, Communications,…
Added 13 mins ago
YG
Technical SME
Yondr Group
Toronto, ON
- Full-time
Monitor the maintenance program of critical assets and coordinate these activities with all Yondr Ops team
Added 13 mins ago
NB
banking advisor
National Bank of Canada
L'Île-Perrot, QC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added 13 mins ago
SR
Geotechnical Project Manager – Intermediate to Senior
Skyline Recruitment Ltd
Ottawa, ON
- Full-time
Job title: Geotechnical Project Manager – Intermediate to Senior
Added 13 mins ago
GL
Ecommerce Growth Manager
Groupe Lemur, Inc
Montreal, QC
- Full-time
We are seeking a dynamic and results-driven Ecommerce Growth Manager to oversee the daily operations of Groupe Lemur’s ecommerce storefronts, Petit Lem and Miles the Label. This role will…
Added 13 mins ago
SA
Restaurant General Manager
SSP America
Calgary, AB
- Full-time
Join Our Team as a Restaurant General Manager!
Added 28 mins ago
VC
Regional Program Medical Director - Primary Care, Home and Community Health
Vancouver Coastal Health
Vancouver, BC
- Part-time
Partners in the recruitment, engagement, and development of medical leaders within the program, as appropriate.
Added 28 mins ago
CC
Account Representative 5 - Union
Coastal Community
Campbell River, BC
- Full-time
Resolves member concerns/issues and refers to the Branch Manager or Assistant Manager for issues above their level of authority.
Added 28 mins ago
AH
Community Recreation Assistant - Casual
Acclaim Health
Burlington, ON · Milton, ON · Oakville, ON
- Part-time
Employee Assistance Program provided for all employees
Added 28 mins ago
7
Senior Brand Designer (8 month Contract)
7shifts
Remote, Canada
- $95,200 to $142,800 CAD / year
- Full-time
- Remote
…supporting brand work across the business. You'll report to the Manager, Brand &…
Added 28 mins ago
Senior Customer Success Manager, Canada Strategic Account Services
Amazon
Toronto, ON
The Canadian Strategic Account Services (SAS) Core organization is seeking a Sr. Customer Success Manager to help shape the future of the program. The Sr. Customer Success Manager drives…
Added 28 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Barrie, ON
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 28 mins ago
Technical SME
Yondr Group
Toronto, ON
Monitor the maintenance program of critical assets and coordinate these activities with all Yondr Ops team
Added 28 mins ago
ST
Sales Enablement Manager
SysAid Technologies
Toronto, ON
- Full-time
Define what great looks like at each stage of the seller journey, from onboarding and ramp through ongoing development and career path, and build the system that gets people there faster.
Added 42 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…

PhysioPlus Health Group

Patient Experience Manager

Toronto, ON, Canada

$60,000 to $70,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $60,000 to $70,000 CAD / year
Job type: Full-time
Apply by: Nov 7, 2026
Experience: Minimum 2 years clinical administrator experience
Posting language: English
Posted: Aug 14, 2026

Original job description

Patient Experience Manager – Toronto, ON

FULL_TIME

2489 Bloor St W, Toronto, ON M6S 1R6, Canada

Published on: August 13, 2026

PhysioPlus Health Group Apply Now

Patient Experience Manager Job in Toronto, ON

PhysioPlus Health Group is hiring for a Patient Experience Manager job in Toronto, ON, and we’re looking for someone with the administrative chops and the ambition to grow into a bigger leadership role. This full-time, salaried position reports directly to our Operations Manager and is structured as a deliberate leadership development track: you’ll start with hands-on training in our day-to-day front and back office operations, then move through an educational program built to prepare you to step into the Patient Experience Manager role.

Rooted in Bloor West Village Since 2001

PhysioPlus Health Group has been treating the Bloor West community since 2001, and our clinic has grown into a multidisciplinary practice that brings together sports medicine physicians, physiotherapists, an orthopaedic surgeon, and specialists in pelvic health, osteopathy, chiropractic, and massage under one roof. That kind of coordinated care has earned us close to 300 five-star Google reviews and a clinic that keeps growing because patients keep coming back. You’ll be joining an established team with real roots in this neighbourhood, not a start-up still figuring things out.

What You’ll Actually Be Doing

Day to day, you’ll supervise our administrative team, lead weekly team meetings, and help onboard and train new front desk staff - all while making sure patients feel taken care of from the moment they walk in. You’ll manage bookings, handle cancellations, and step in when a patient complaint or a scheduling conflict needs a level head. On the back office side, you’ll get exposure to accounts receivable, monthly reporting for our bookkeeper, and inventory management, so you’re learning the full picture of how a clinic runs, not just one corner of it.

This role is designed with a growth path in mind: as you learn the ropes, you’ll get mentorship from our Operations Manager and exposure to both the clinical and business sides of running a practice.

Compensation

$60,000–$70,000 CAD per year

Benefits

Full-time hours, permanent employment
Insurance benefits (dental care, prescription medication, allied healthcare services)
Bonus pay, including monthly bonuses based on front desk metrics
Mentorship and training from experienced professionals
Located on the Bloor subway line (at Jane)
Paid onboarding
Recognition through monthly Standing Ovation Awards
Company-sponsored team events and outings
Staff discount program for clinic services
Paid team lunches and events

If you’re someone who wants to build a career, not just fill a role, we’d love to hear from you - our team has spent over two decades building trust in this community, and we’re looking for someone who wants to help carry that forward. This position gives you a real seat at the table as we keep growing. The full job description and Quick Apply for this Patient Experience Manager opening in Toronto, ON are below. It takes less than 60 seconds - no account required!

Have Questions About This Patient Experience Manager Job Opening in Toronto, ON?

Reach Out To Hiring Manager

Call

Email

Education: high school

Qualifications

Minimum 2 years clinical administrator experience
Proven experience as an office manager or in a similar administrative role
Strong attention to detail and accuracy
Effective communication skills, both verbal and written
Ability to multitask and prioritize tasks in a fast-paced clinic environment
Knowledge of payroll processes and experience with payroll software
Excellent organizational and time management skills
Knowledge of QuickBooks or other accounting software is a plus
Familiarity with TELUS portal and MVA billing is a plus

Skills

A desire to contribute to a positive team culture and enjoy coming to work
A collaborative mindset, offering your support, experience, enthusiasm, and creativity to the team
A strong work ethic
A genuine love of helping people, building relationships, and creating a great patient experience

Responsibilities

Front Office:

Supervise administrative team members and ensure everyone follows office protocols and policies
Maintain a positive attitude that promotes teamwork and motivates the team to achieve their goals
Lead weekly administrative team meetings that keep the team engaged, informed, and appreciated
Onboard, train, supervise, and evaluate administrative staff
Reach production goals through effective booking and by engaging the team toward shared targets
Make a positive and lasting impression on patients from arrival to departure
Provide customer service that exceeds expectations
Book appointments, manage potential cancellations, and take payment
Ensure the facility and equipment are well maintained and the office presents a professional image
Handle patient complaints and no-show/late cancellations
Provide administrative support to clinicians
Maintain composure under pressure and during times of change

Back Office

Control accounts receivable
Assist with hiring administrative staff
Prepare monthly reporting for the bookkeeper
Oversee inventory management and ordering
Manage front desk and clinic scheduling to ensure optimal efficiency

Apply Today!

Facebook

This field is for validation purposes and should be left unchanged.

Name(Required)

First Last

Phone(Required)

Email(Required)

Best Date to Reach You

Best Time to Reach You

Hours

:

Minutes

AM PM AM/PM

LinkedIn Profile URL

Position Applying For(Required)

Select PositionChiropractorClinic ManagerCoop Student PlacementMarketing CoordinatorMassage TherapistOsteopathPatient Experience CoordinatorPatient Experience ManagerPhysiotherapist – Canadian TrainedPhysiotherapist – Internationally TrainedPhysiotherapy AssistantPilates InstructorStudent VolunteerOther

Please specify the position you are applying for

Cover Letter(Required)

Please Attach Your Resume(Required)

Accepted file types: pdf, doc, png, jpg, Max. file size: 50 MB.

Desired hours

Graduation date

How did you hear about us?(Required)

How did you hear about us? *Colleague/FriendGoogleOnline Job Posting - School/Association/College WebsiteOnline Job Posting - IndeedOther

Apply About employer

More about this job

Responsibilities

Supervise, train, and support administrative staff while managing front desk operations, appointment bookings, payments, patient concerns, and clinic scheduling. Oversee back-office tasks including accounts receivable, monthly reporting, inventory, and administrative hiring, while helping maintain an excellent patient experience and efficient clinic operations.

Requirements

Requires a high school education and at least two years of clinical administrator experience, with proven office management or similar administrative experience. Candidates should have strong communication, organization, accuracy, multitasking, and payroll knowledge; QuickBooks or other accounting software, TELUS portal, and MVA billing familiarity are advantages.

Skills

Patient Experience
Appointment Scheduling
Customer Service
Staff Onboarding And Training
Team Meeting Leadership
Accounts Receivable
Monthly Reporting
Inventory Management
Payroll Processes
Payroll Software
QuickBooks
TELUS Portal
MVA Billing
Communication
Organization And Time Management

Benefits

Dental Insurance
Prescription Medication Coverage
Allied Healthcare Services
Monthly Performance Bonuses
Mentorship And Training
Paid Onboarding
Employee Recognition Awards
Company-Sponsored Team Events
Staff Discounts
Paid Team Lunches

Visa sponsorship

Not detected in the job text

Keywords

Clinical Administration
Office Management
Patient Experience
Front Office Operations
Back Office Operations
Appointment Scheduling
Patient Complaints
Accounts Receivable
Payroll
Payroll Software
QuickBooks
Accounting Software
TELUS Portal
MVA Billing
Inventory Management
Monthly Reporting
Staff Onboarding
Staff Training
Clinic Operations
Healthcare
Multidisciplinary Practice
Customer Service
Team Meetings

Report this job