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Added 2 mins ago
TT
Mortgag Broker
TMG The Mortgage Group
Calgary, AB
- Contract
Excellent written and verbal communication skills, strong negotiation abilities, and a professional approach to client service and conflict resolution.
Added 33 mins ago
CB
front desk agent
Canadas Best Value Inn & Suites
Charlottetown, PE
- Full-time
Added 1 hour ago
BW
guest services agent - hotel
Best Western Plus Okotoks Inn & Suites
Okotoks, AB
- Full-time
Added 1 hour ago
SM
Software Developer – CRM – Senior - RQ11653
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement - RQ11653
Added 1 hour ago
SM
Software Developer – CRM – Senior - RQ11654
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement - RQ11654
Added 1 hour ago
SM
Software Developer – CRM – Senior - RQ11654
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement - RQ11654
Added 1 hour ago
SM
Software Developer – CRM – Senior - RQ11653
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement - RQ11653
Added 1 hour ago
SM
Software Developer – CRM – Senior - RQ11654
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement - RQ11654
Added 1 hour ago
SM
Software Developer – CRM – Senior - RQ11653
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement - RQ11653
Added 6 hours ago
P
Agent au service à la clientèle
Physipro
Sherbrooke, QC
- Full-time
Sous la supervision de la Directeur des ventes, l’Agent(e) au Service à la Clientèle a la responsabilité d’offrir à la clientèle anglophone et francophone de Physipro un service…
Added 13 hours ago
SM
Software Developer – CRM – Senior - RQ11654
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement - RQ11654
Added 13 hours ago
SM
Software Developer – CRM – Senior - RQ11654
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement - RQ11654
Added 13 hours ago
SM
Software Developer – CRM – Senior - RQ11653
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement - RQ11653
Added 13 hours ago
SM
Software Developer – CRM – Senior - RQ11653
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement - RQ11653
Added 13 hours ago
P
Human Capital Manager, Consulting
PwC
Toronto, ON
- Full-time
Demonstrated ability to build and manage trusting relationships with key leaders and internal business Partners with a commitment to exceptional client service
Added 14 hours ago
VC
Travel Agent
Voyages Classy Travel
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
NOUS EMBAUCHONS – AGENT(E) DE VOYAGES BILINGUE
Added 16 hours ago
PS
front desk agent
Pacific Sands Beach Resort
Tofino, BC
- Full-time
Added 18 hours ago
T
Senior Contact Center Support Specialist (Amazon Connect)
TD
Toronto, ON
- Full-time
Contact Control Panel (CCP) and agent workspace
Added 19 hours ago
IF
Agent service client - Indemnisation (BG-EFT)
Intact FC
Laval, QC · Montreal, QC
- Full-time
Nous sommes à la recherche d'un.e représentant.e du service à la clientèle, Indemnisation pour se joindre à notre équipe en pleine croissance!
Added 21 hours ago
SM
Software Developer – CRM – Senior - RQ11654
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement - RQ11654
Added 21 hours ago
SM
Software Developer – CRM – Senior - RQ11654
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement - RQ11654
Added 1 day ago
SM
Software Developer – CRM – Senior - RQ11653
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement - RQ11653
Added 1 day ago
SM
Software Developer – CRM – Senior - RQ11653
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement - RQ11653
Added 1 day ago
SS
Platform Architect
Simpro Software
Montreal, QC
- Full-time
Construire les services partagés. Concevoir et exploiter les services auxquels chaque agent accède en lecture et en écriture : un service de mémoire partagé (accès MCP et REST, recherche…
Added 1 day ago
P
Managing Director & Strategic Advisor
PwC
Ottawa, ON
- Full-time
…operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes,…

Physipro

Agent au service à la clientèle

Sherbrooke, QC, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English · French
Posted: Jul 10, 2026

Original job description

English section of this bilingual listing.

Under the supervision of the Administrative Director, the Senior Customer Service Agent is responsible for providing Physipro‘s English-speaking and French-speaking clientele with personalized service tailored to their needs.

He or she develops close relationships and trust with the various business partners. From submission to invoicing to after-sales service, the Senior Customer Service Agent ensures rigorous follow-up to his customers in each of these stages and emphasizes the satisfaction of those this.

In addition, the Senior Customer Service Agent collects customer feedback and suggestions that will enable continuous improvement of our management processes.

Read the full bilingual original

Sous la supervision de la Directeur des ventes, l’Agent(e) au Service à la Clientèle a la responsabilité d’offrir à la clientèle anglophone et francophone de Physipro un service personnalisé et adapté à ses besoins.

Il ou elle développe des relations étroites et de confiances avec les différents partenaires d’affaires. De la soumission à la facturation en passant par le service après-vente, l’Agent(e) au Service à la Clientèle assure un suivi rigoureux à ses clients dans chacune de ces étapes et met l’emphase sur la satisfaction de ceux-ci.

De plus, l’Agent(e) au Service à la Clientèle récolte les commentaires et les suggestions des clients qui permettront l’amélioration continue de nos processus de gestion.

Exigences

Être une personne organisée et responsable;
Faire preuve de professionnalisme et de sérieux;
Savoir gérer les priorités et la pression;
Avoir d’excellentes aptitudes de communication en français et en anglais, tant à l’oral qu’à l’écrit;
Avoir une très bonne connaissance de la suite MS Office (Excel, Word, Outlook, PowerPoint).

____________________________________________________________________________________________________________________________________

Under the supervision of the Administrative Director, the Senior Customer Service Agent is responsible for providing Physipro‘s English-speaking and French-speaking clientele with personalized service tailored to their needs.

He or she develops close relationships and trust with the various business partners. From submission to invoicing to after-sales service, the Senior Customer Service Agent ensures rigorous follow-up to his customers in each of these stages and emphasizes the satisfaction of those this.

In addition, the Senior Customer Service Agent collects customer feedback and suggestions that will enable continuous improvement of our management processes.

Partager

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More about this job

Responsibilities

Provide personalized service to English- and French-speaking customers, build trusted relationships with business partners, and follow customer requests from quotation through invoicing and after-sales service. Gather customer feedback and suggestions to support continuous improvement of management processes.

Requirements

Candidates should be organized, responsible, professional, and able to manage priorities and pressure. Excellent written and verbal communication in French and English, along with strong knowledge of Microsoft Office applications, is required.

Skills

Customer Service
Customer Follow-Up
After-Sales Service
Quotation Preparation
Invoicing
Customer Satisfaction
Collecting Customer Feedback
Continuous Improvement
Organization
Responsibility
Professionalism
Prioritization
Working Under Pressure
Written and Verbal Communication
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Bilingual Customer Support
English
French
Client Relationships
Business Partners
Quotations
Invoicing
After-Sales Service
Customer Follow-Up
Customer Satisfaction
Customer Feedback
Continuous Improvement
Management Processes
Organization
Prioritization
Professionalism
Microsoft Office
Excel
Word
Outlook
PowerPoint
Medical Equipment Manufacturing

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