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Added 2 mins ago
A
Sr. Client Support Specialist
AutoTrader.ca
Toronto, ON · Etobicoke, ON
- Full-time
…inquiries related to marketplace, and AUTOSYNC products. The VIP Specialist will work very closely with other roles within the business. Building strong internal/external relationships and…
Added 18 mins ago
Sr. Client Support Specialist
AutoTrader.ca
Toronto, ON
…inquiries related to marketplace, and AUTOSYNC products. The VIP Specialist will work very closely with other roles within the business. Building strong internal/external relationships and…
Added 18 mins ago
Spécialiste du support client bilingue/ Bilingual Client Support Specialist
AutoTrader.ca
Boisbriand, QC
The role of the Customer Support Specialist is to provide customer-focused day-to-day support to specific clients and dealer groups doing business with AutoTrader. This role also serves as…
Added 33 mins ago
A
Spécialiste du support client bilingue/ Bilingual Client Support Specialist
AutoTrader.ca
Boisbriand, QC
- Full-time
The role of the Customer Support Specialist is to provide customer-focused day-to-day support to specific clients and dealer groups doing business with AutoTrader. This role also serves as…
Added 2 hours ago
J
Billing Specialist (SaaS Billing)
Jobgether
Canada
- $55,000 to $65,000 CAD / year
- Full-time
We are seeking a detail-oriented Billing Specialist to support SaaS billing operations, accounts receivable, and financial reconciliation across multiple business units. In this role, you…
Added 2 hours ago
J
Billing Specialist (SaaS Billing)
Jobgether
Canada
- $55,000 to $65,000 CAD / year
- Full-time
We are seeking a detail-oriented Billing Specialist to support SaaS billing operations, accounts receivable, and financial reconciliation across multiple business units. In this role, you…
Added 3 hours ago
BT
Bilingual Service Desk Analyst
Buchanan Technologies
Charlottetown, PE
- Full-time
Perform account administration tasks including password resets and user access requests
Added 3 hours ago
TE
IT Solutions & Partner Specialist
TRIPLE EIGHT TRANSPORT INC.
Abbotsford, BC
- $80,000 to $90,000 CAD / year
We are seeking experienced IT Solutions & Partner Specialist to join our IT team. This is a hands-on technical role responsible for resolving complex escalations, supporting and improving…
Added 5 hours ago
C
Associate Trade Marketing Manager (Contract)
CanPrev
Toronto, ON · North York, ON
- Full-time
Collaborate with sales teams to understand account requirements and deliver effective promotional programmes.
Added 5 hours ago
MC
IT Operations & Systems Support Specialist (34762)
Myticas Consulting
Ottawa, ON
- Contract
IT Systems Support Specialist – Technology & Infrastructure
Added 6 hours ago
BT
Bookkeeper
Baker Tilly Canada
North Bay, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 9 hours ago
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Food Services Assistant
VMCH
Mulgrave, NS
- Temporary
Open a high-interest savings account via our banking partner
Added 9 hours ago
NB
Treasury Manager
National Bank of Canada
Coquitlam, BC
- Full-time
A career as a Treasury Manager at National Bank means acting as a treasury product specialist and trusted advisor for Commercial Banking clients.
Added 10 hours ago
SA
Senior Financial Analyst
STAN AI
Toronto, ON · North York, ON
- $90,000 to $105,000 USD / year
- Full-time
Month-End Close: Prepare journal entries, account reconciliations, and flux analysis as part of the monthly close, and help produce accurate, timely reporting for our board and investors.
Added 12 hours ago
BT
Controller
Baker Tilly Canada
Windsor, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 12 hours ago
BT
Full-Stack Developer (1-Year Contract)
Baker Tilly Canada
Vancouver, BC
- Contract
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 13 hours ago
TM
Fulfillment and Compliance Specialist
The Money Mint
Mississauga, ON
- Full-time
Reporting to the Mortgage Agent Level II, the Fulfillment and Compliance Specialist will assist with the day-to-day mortgage operations. The successful candidate will have excellent verbal…
Added 14 hours ago
UO
Accounting Specialist, Accounting Operations
University of Calgary
Calgary, AB
- Full-time
Accounting Operations within VP Finance is currently seeking a Full-time Limited Term Accounting Operations Accounting Specialist for approximately 6 months.
Added 23 hours ago
Customer Success Specialist
West Coast Reduction Ltd.
Vancouver, BC
The Customer Success Specialist is responsible for executing Beyond Oil pilots, customer onboarding, training, product adoption, deliveries and ongoing field support for restaurant and…
Added 1 day ago
BT
Audit & Accounting Manager
Baker Tilly Canada
Vancouver, BC
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 1 day ago
AT
Revenue Accounting Specialist
Aurora Towers
Montreal, QC
- Full-time
As Aurora continues to grow, we are looking for an Revenue Accounting Specialist to join our Finance team.
Added 1 day ago
J
Senior Practice Specialist | Hybrid
JobsMedia.io
Brampton, ON
- Full-time
Hello World Recruitment, founded by Jeremy Corbet, is recruiting an experienced Senior Practice Specialist for an established Canadian insurance brokerage.
Added 1 day ago
BT
Full-Stack Developer (1-Year Contract)
Baker Tilly Canada
Vancouver, BC
- Contract
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 1 day ago
BV
Administrative Assistant
Brand Vision
Toronto, ON
- $50,000 to $55,000 CAD / year
- Full-time
…greater responsibility and progress into positions such as Account Manager or Sales Specialist. Career progression will reflect your performance, strengths, and professional interests,…
Added 1 day ago
ED
Technical Support & Inside Sales Specialist (VFD / Servo Drives)
Eura Drives Canada
Toronto, ON · North York, ON
- Part-time
Customer Service, Sales & Account Management (approx. 50%)

Pierre Fabre Laboratories

E-Commerce Lead

Brossard, QC, Canada
Canada - Brossard, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 28, 2026
Posting language: English
Posted: Oct 7, 2026

Original job description

Who we are ?

We are Pierre Fabre Laboratories, a global leader combining pharmaceutical expertise with dermo-cosmetics to support consumers and patients at every stage of their care journey. Our portfolio includes several medical franchises and international brands such as Eau Thermale Avène, Ducray, A-Derma, Klorane, René Furterer, and Pierre Fabre Oral Care. By joining us, you become part of a meaningful company where the human dimension is essential. You become a participant in the "We Care Movement," a movement that values excellence and innovation within passionate teams. Together, we push the boundaries of science to unite health and beauty for the benefit of all, because Every time we care for a single person, we make the whole world better.

Present in 120 countries with a team of over 10,000 employees, we are proud to create a scientific and human impact, today and tomorrow! If caring is at the heart of your values, join Pierre Fabre Laboratories and become a key player in the “We Care Movement".

Your mission

GENERAL RESPONSIBILITIES

Lead the market’s e-commerce acceleration and growth across assigned eRetailers (ePharmacies, pure players, marketplaces and omnichannel retailers).

Define and execute the market eCommerce strategy in alignment with market priorities and global eCommerce strategy.
Be accountable for the eCommerce P&L and e-comm market share performance for the market including:
- Business growth
- Digital shelf excellence
- Superior online visibility for our brands

Main Responsibilities

1. Account Ownership & P&L

Own the relationship and commercial performance (P&L) of assigned e-retailers.
Build and negotiate eJBPs (joint business plans) with top e-retailers, ensuring:
- Clear growth objectives
- Margin and profitability targets
- Investment and activation plans
Ensure pricing consistency, ROI, and competitiveness across partners.

2. Strategy & Business Acceleration (Account Level)

Drive commercial growth of the brand portfolio at assigned e-retailers by:
- Maximizing sell‑out performance
- Delivering account‑specific growth strategies
Build eJBPs for the assigned e-retailers and with the KAM (if in omnichannel structures) to ensure strong collaboration between:
- Commercial
- Marketing
- Media
Leverage data to identify acceleration opportunities (promo efficiency, category trends, retailer-specific levers).
Define and execute the market e-commerce strategy aligned with:
- Market business priorities
- Global / regional e-commerce strategy

Lead the market’s e-commerce acceleration across:
- ePharmacies
- Pure players
- Marketplaces
- Omnichannel retailers

Act as the e-commerce voice in market leadership discussions, representing:
- Channel strategy
- Digital shelf priorities
- Retail media & activation needs

Be accountable for the e-commerce P&L for the market, including:
- Revenue and profit delivery
- ROI and profitability tracking

Review and approve retailer activation plans proposed by eKAMs and/or KAMs.
Responsible for delivering e-commerce market share growth in the market
Leverage data to identify acceleration opportunities (promo efficiency, category trends, retailer potential) to improve e-commerce performance

3. Promo & Commercial Planning

Manage sell‑in forecasts, promo planning, and profitability tracking for assigned accounts.
Propose promo plans and media activations to the Ecommerce Head or Commercial Director for approval.
Ensure proper assortment & portfolio management:
- Hero SKUs and key innovations are listed, visible and supported.

4. Collaboration with eRetail Activation & Digital Shelf

Responsible for ensuring timely execution of e-Retail Content on the e-Retail websites in partnership with e-retail Activation Specialist
Collaborate with the e-retail Activation Specialist & Media Specialist on:
- Content and PDP optimization (images, titles, descriptions, A+ content)
- Retail media priorities
- Digital shelf improvement plan for the account

Work hand-in-hand with e-retail Activation to align content, promotions and activations with account priorities.
Partner with the Media Specialist and e-retail Activation to ensure Digital Shelf Excellence on assigned accounts through the CARS framework.

5. Retail Media & 360° Integration

Collaborate with the Media Specialist to:
- Plan and execute retail media activations (display, search, onsite placements) aligned with eJBPs.
- Integrate retail media into 360° brand campaigns.

Support optimization of media budgets by identifying high-performing placements, keywords and partners.

6. Data Tracking & Performance Insights

Leverage dashboards and analytics tools (e.g. Flywheel, eStore , Stackline, SimilarWeb) to:
- Track performance and KPIs
- Identify issues and opportunities

Report performance, insights, and opportunities to commercial and marketing teams.
Track competitive actions on assigned e-Retailers and propose responsive actions.

Education

Bachelor’s degree in Business, Marketing, Digital Commerce or similar
Master’s / MBA and eCommerce or digital marketing certifications are a plus

Experience

3-5 years in commercial / sales / KAM / trade marketing roles

Minimum 2–4 years in eCommerce / eRetail account management

Experience with:
- Managing or co-managing account P&L / budgets
- Building or executing JBPs / eJBPs
- Promo planning, sell-in forecasts, ROI tracking
Background in FMCG / Consumer Health / Beauty / Pharma is a plus

Skills

Commercial & eRetail

Strong account management and negotiation skills
Knowledge of pricing, promo mechanics, assortment, trade terms
Ability to manage sell-in, sell-out and basic profitability

Digital & Media

Understanding of digital shelf (content, availability, ratings & reviews, search)
Experience with PDP optimization and hero SKU visibility
Basic understanding of retail media (sponsored products, search, display)

Data & Tools

Confident with dashboards & analytics tools (e.g. eStoreCheck, Helium10, Stackline SimilarWeb or similar)
Strong Excel; good PowerPoint for reporting and storytelling
Able to interpret KPIs and turn them into concrete actions

Languages

Fluent English & French
Local market language (mandatory)

Competencies & Behaviours

Strong ownership mindset (treats accounts like a business)
Data-driven, analytical, and detail-oriented
Proactive, solution-focused, and execution-strong
Collaborative with Commerical Director, E-retail Activation, Marketing, Media, Supply, Finance
Clear, structured communicator, comfortable with regular performance reporting

Leadership Model Competencies

COMMIT TO THE VISION: I implement the Group's strategy.
ACT EFFICIENTLY: I improve the Group's performance and profitability by being efficient.
COLLABORATE: I collaborate within and outside my team.
IMPROVE EVERY DAY: I am determined to learn and progress constantly.
BE CREATIVE: I innovate for the benefit of customers.
BE AMBITIOUS: I strive to exceed my goals.
GIVE FEEDBACK: I give constructive feedback for collective success.

The above job description is subject to changes imposed by the natural evolution of the position, whether due to new techniques, discoveries, training, use of new tools, etc.; For this reason, the employee accepts that these changes may occur, and that instructions may be given by the company verbally or in writing, at its discretion. The employee must comply with these instructions diligently, as they are integrated into the duties to be performed in their job.

Increase turnover, margins and awareness for the brand or franchise, as well as long-term partnerships and trade relations with major national or regional accounts, while complying with ethical rules and the defined strategy.

Who you are ?

At Pierre Fabre Laboratories, we believe that our greatest asset is our people.

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, sex, sexual orientation, gender identity or expression, age, physical or mental disability, veteran or military status, genetic information, or any other legally recognized protected basis under federal, state, or local law. The information collected by this application is solely to determine suitability for employment, verify identify, and maintain employment statistics on applicants. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform the company’s personnel representative if you need assistance completing this application or to otherwise participate in the application process. Thus, we commit to considering all applications equally, without fail.

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More about this job

Responsibilities

Lead the market's e-commerce acceleration and growth across various retail channels while managing the e-commerce P&L. Define and execute strategic business plans to ensure digital shelf excellence and maximize commercial performance.

Requirements

Requires 3-5 years of experience in commercial, sales, or trade marketing roles with at least 2-4 years specifically in e-commerce account management. A bachelor's degree in business, marketing, or digital commerce is required, with an MBA or digital certifications considered a plus.

Skills

E-commerce strategy
P&L management
Account management
Negotiation
Digital shelf
Retail media
Data analytics
Commercial planning
Sales forecasting
Marketing
Category management
Business development
Performance reporting
Project management
Strategic planning

Visa sponsorship

Not detected in the job text

Keywords

E-commerce
P&L
eRetail
Marketplaces
Omnichannel
Digital shelf
Retail media
JBP
Sell-out
KPIs
Flywheel
eStore
Stackline
SimilarWeb
FMCG
Consumer Health
Beauty
Pharma
Trade marketing
Account management
Data-driven
Strategic planning
Commercial growth
Digital marketing
Assortment management
Pricing strategy
Promotion planning
ROI tracking
Business development
Market share

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