Customer service representative jobs in Georgetown, ON and nearby

Customer service representative jobs within 25 km of Georgetown, ON, Canada. Nearby towns and cities are included. Distances are straight-line, not driving distances.

Counted Nov 3, 2026

Hiring at a glance

View jobs

Open jobs: 158
Employers: 81

Advertised starting pay

Average starting payCAD / year: $54,400Across 10 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: 0%0 listings
Hybrid: 15%24 listings
On-site: 85%134 listings

Employers hiring include LCBO (39), Dollar Tree Stores (10), Bestax Chartered Accountants (6).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Customer service representative jobs in Georgetown, ON and nearby

Within 25 km

Email me new jobs Save this search

Added 1 month ago
AW
Bilingual Customer Service Representative
Arrow Workforce Solutions
Brampton, ON
- Full-time
Bilingual Customer Service Representative (English/French)
Added 1 month ago
B
Bilingual Customer Service Representative (English & French)
Belimo
Mississauga, ON
- Full-time
The Bilingual Customer Service Representative is the primary contact between Belimo Customer Service and our external customers. This position provides timely responses to customer…
Added 1 month ago
PI
Bilingual Customer Service Representative
Pivotal Integrated HR Solutions
Mississauga, ON
- Contract
WE’RE HIRING –MUST BE FULLY BILINGUAL FRENCH/English Bilingual Billing & Customer Service Administrator (English/French)
Added 1 month ago
P
Customer Service Representative
Pillway
Brampton, ON
- Full-time
…innovative environment. Pillway Pharmacy is on the lookout for a Customer Service Representative with great communication skills that can…
Added 1 month ago
NF
Client Service Representative
Northbridge Financial
Mississauga, ON
- Full-time
When our clients have a question, we need an exceptional Client Service Representative to manage the relationship and provide excellent customer service ensuring that every interaction is a…
Added 1 month ago
NF
Client Service Representative
Northbridge Financial Corporation
Mississauga, ON
- Full-time
When our clients have a question, we need an exceptional Client Service Representative to manage the relationship and provide excellent customer service ensuring that every interaction is a…
Added 1 month ago
GF
Customer Service Representative (Motivator) - Brampton McLaughlin Corners West
GoodLife Fitness
Brampton, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 1 month ago
FP
Customer Service Representative
FASTSIGNS Parker/Castle Rock
Brampton, ON
- Full-time
FASTSIGNS Brampton is hiring for a Customer Service Representative to join our team!
Added 1 month ago
BC
Customer Service Representative - Mississauga Office
Bestax Chartered Accountants
Mississauga, ON
- Full-time
Added 1 month ago
Customer Service Representative
Canada Cartage Group of Companies
Mississauga, ON
Added 1 month ago
VM
Customer Service Representative B2B
VIBRANT Marketing
Mississauga, ON
- Contract
Added 1 month ago
B
Customer Service Representative
BMO
Brampton, ON
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 1 month ago
VM
Customer Service Representative B2B
VIBRANT Marketing
Mississauga, ON
- Contract
Added 1 month ago
AC
Customer Service Representative - Aviva AutoCare Centre
Aviva Canada
Mississauga, ON
- Full-time
…innovative new collision repair facility that is transforming the customer experience. We’re not just fixing vehicles – we're removing barriers and helping our customers get back to what…
Added 1 month ago
Customer Service Representative - Aviva AutoCare Centre
Aviva
Mississauga, ON
…innovative new collision repair facility that is transforming the customer experience. We’re not just fixing vehicles – we're removing barriers and helping our customers get back to what…
Added 1 month ago
MS
Bilingual Customer Service Representative
Magnet Search Group Inc.
Mississauga, ON
- Full-time
Magnet is helping our client, a North American Consumer Product Organization look for a Bilingual Customer Service Representative to join their growing business and work out of their…
Added 1 month ago
BG
Customer Service Representative - Auto Body (Brampton North)
Boyd Group Services
Brampton, ON
- Full-time
Added 2 months ago
L
Customer Service Representative, Order Desk Management
Linde
Brampton, ON
- Full-time
Customer Service Representative, Order Desk Management (full time)
Added 2 months ago
R
Customer Service Associate - Plumbing
RONA
Brampton, ON
- Full-time
We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to…
Added 2 months ago
F#
Customer Service Representative
FASTSIGNS #513001
Brampton, ON
- $18 to $25 CAD / hour
- Full-time
FASTSIGNS Brampton is hiring for a Customer Service Representative to join our team!
Added 2 months ago
S
Customer Service Agent 2 - Brampton - Full Time - Perm - Bilingual
Serco
Brampton, ON
- Full-time
Provides excellent customer service during the delivery all Driver Examination Services.
Added 2 months ago
S
Customer Service Agent 2- FT- Bilingual- Brampton
Serco
Brampton, ON
- Full-time
Provides excellent customer service during the delivery all Driver Examination Services.
Added 2 months ago
LH
Customer Service Representative
Lifemark Health Group
Mississauga, ON
- Part-time
Customer Service Representative – Lifemark Physiotherapy Meadowvale Town Centre
Added 1 month ago
Customer Service Representative
U-Haul
Milton, ON
…in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to…
Added 3 months ago
A
Sales & Customer Service Associate
Aykah
Mississauga, ON
- Full-time
Hi there! We’re Aykah Furniture (www.aykah.ca) and we’re looking for a customer-focused Sales Associate to join our in-store team and grow with us.

Pillway

Customer Service Representative

Brampton, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Sep 25, 2026

Original job description

Overview

Pillway isn't just a pharmacy, we're a healthcare technology company at the forefront of the industry. We are revolutionizing patient medication management through cutting-edge technology, creating a truly seamless and patient-first experience. Join our team and play a pivotal role in shaping the future of pharmacy services in a high-growth, innovative environment. Pillway Pharmacy is on the lookout for a Customer Service Representative with great communication skills that can provide exemplary support and service to our diverse customer base. This role is vital for managing non-pharmacist-specific inquiries, including shipping issues, in-app problems, technical glitches, and payment questions. The ideal candidate will be an expert in navigating our CRM system to ensure customer tickets are actioned promptly and escalated according to our service SLAs. As part of our customer support team, you will also participate in support programs for marketing campaigns, offering detailed information and assistance on promoted services. This position requires close collaboration with the Pharmacy Experience Specialist team to resolve complex issues, providing a seamless and efficient customer experience.

Key Responsibilities

CRM Management: Efficiently manage customer tickets within our CRM system, ensuring timely action and adherence to service SLAs for issue resolution.
Issue Escalation: Identify and escalate complex issues to the relevant teams or departments in a timely manner, ensuring swift resolution of customer concerns.
Campaign Support: Handle inbound calls related to marketing campaigns, providing information and assistance in both French and English to maximize customer engagement and satisfaction.
Technical and Payment Support: Troubleshoot technical issues with the app or website and assist with payment-related inquiries, ensuring a smooth and hassle-free customer experience.
Pharmacy Liaison: Collaborate with Pharmacy Experience Specialists for issues requiring pharmacy input, ensuring comprehensive support and resolution.

Qualifications

Excellent written and verbal communication skills.
Proven track record in customer service, with experience in tech support, healthcare, or similar fields preferred.
Strong familiarity with CRM systems and adept at managing and prioritizing tickets.
Excellent problem-solving skills, with the ability to address technical and payment-related inquiries efficiently.
Effective communication skills, capable of explaining complex issues
High level of empathy, patience, and dedication to providing a positive customer experience.

Why Work With Pillway?

Joining Pillway Means Becoming Part Of a Pioneering Team Dedicated To Revolutionizing Digital Pharmacy In Canada. Here's Why You Should Consider Us

Work at the cutting edge of health and technology, driving meaningful change in how people manage their health
Enjoy clear opportunities for professional growth and development as a key player in a future-focused and expanding organization.
Thrive in a supportive, high-energy, and collaborative team environment where your input is valued, and great work is recognized.
Receive a competitive compensation and comprehensive benefits package that reflects your skills and commitment, including:
- Dental care
- Extended health care

Interview Process

Only applicants whose experience aligns with our requirements will be contacted for next steps.

Join us at Pillway for a chance to shape the future of digital healthcare, where your work impacts lives daily, and innovation meets inclusivity.

We are an inclusive employer and provide accommodations for applicants with disabilities throughout the recruitment process. Please let us know if you require accommodation.

Disclosure: We use AI tools to assist with screening and evaluating applications

Apply About employer

More about this job

Responsibilities

Manage customer support tickets in the CRM, resolve shipping, app, website, technical, and payment inquiries, and escalate complex issues according to service-level agreements. Support marketing campaigns and collaborate with Pharmacy Experience Specialists to provide timely, comprehensive customer assistance.

Requirements

Candidates should have strong written and verbal communication, customer service experience, and familiarity with CRM systems and ticket prioritization; experience in technical support or healthcare is preferred. They should be effective problem-solvers with empathy, patience, and the ability to explain complex issues clearly.

Skills

Customer Service
Written Communication
Verbal Communication
CRM Management
Ticket Prioritization
Issue Escalation
Technical Troubleshooting
Payment Support
Problem-Solving
Empathy
Patience
Customer Experience
Campaign Support
Bilingual Communication

Benefits

Dental Care
Extended Health Care

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
CRM
Customer Tickets
Service-Level Agreements
Issue Escalation
Technical Support
App Troubleshooting
Website Troubleshooting
Payment Inquiries
Shipping Issues
Marketing Campaigns
Pharmacy Services
Healthcare Technology
Digital Pharmacy
Patient Medication Management
Customer Experience
Problem-Solving
Bilingual Support
English
French
Pharmacy Experience Specialists

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