Jobs in Ontario (232,558 jobs)

Jobs across Ontario, Canada. Choose a city or town to search nearby.

232,558 listings · 22,076 employers Counted Nov 13, 2026. How we count

About these jobs

Employers hiring include Loblaw Companies Limited (5,848 listings), Shoppers Drug Mart (4,597 listings), Walmart Canada (3,903 listings).

Common roles: Retail sales associate, Practical nurse, Registered nurse.

37,396 of these listings include employer-provided pay. Open a job to see its currency and pay period.

Advertised starting pay
Pay period	Median starting pay	Listings
CAD / hour	23.00	19,951
CAD / year	80,000.00	16,036
USD / year	155,000.00	87
CAD / month	4,000.00	75
CAD / week	1,500.00	54
CAD / day	120.50	24
USD / hour	20.00	15

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Workplace classifications: 0% remote, 17% hybrid, 82% on-site, 0% not specified. Hybrid and on-site classifications may be inferred from descriptions. Check the original ad.

Based on the dated count above. Listings can change. How we count

Jobs in Ontario

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Toronto, ON
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Added 55 mins ago
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Oakville, ON
- $110,000 to $130,000 CAD / year
- Full-time
Added 55 mins ago
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Bolton, ON
- Full-time

Pillway

Customer Service Representative

Brampton, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 13, 2026
Posting language: English
Posted: Nov 13, 2026

Original job description

Overview

Pillway isn't just a pharmacy, we're a healthcare technology company at the forefront of the industry. We are revolutionizing patient medication management through cutting-edge technology, creating a truly seamless and patient-first experience. Join our team and play a pivotal role in shaping the future of pharmacy services in a high-growth, innovative environment. Pillway Pharmacy is on the lookout for a Customer Service Representative with great communication skills that can provide exemplary support and service to our diverse customer base. This role is vital for managing non-pharmacist-specific inquiries, including shipping issues, in-app problems, technical glitches, and payment questions. The ideal candidate will be an expert in navigating our CRM system to ensure customer tickets are actioned promptly and escalated according to our service SLAs. As part of our customer support team, you will also participate in support programs for marketing campaigns, offering detailed information and assistance on promoted services. This position requires close collaboration with the Pharmacy Experience Specialist team to resolve complex issues, providing a seamless and efficient customer experience.

Key Responsibilities

CRM Management: Efficiently manage customer tickets within our CRM system, ensuring timely action and adherence to service SLAs for issue resolution.
Issue Escalation: Identify and escalate complex issues to the relevant teams or departments in a timely manner, ensuring swift resolution of customer concerns.
Campaign Support: Handle inbound calls related to marketing campaigns, providing information and assistance in both French and English to maximize customer engagement and satisfaction.
Technical and Payment Support: Troubleshoot technical issues with the app or website and assist with payment-related inquiries, ensuring a smooth and hassle-free customer experience.
Pharmacy Liaison: Collaborate with Pharmacy Experience Specialists for issues requiring pharmacy input, ensuring comprehensive support and resolution.

Qualifications

Excellent written and verbal communication skills.
Proven track record in customer service, with experience in tech support, healthcare, or similar fields preferred.
Strong familiarity with CRM systems and adept at managing and prioritizing tickets.
Excellent problem-solving skills, with the ability to address technical and payment-related inquiries efficiently.
Effective communication skills, capable of explaining complex issues
High level of empathy, patience, and dedication to providing a positive customer experience.

Why Work With Pillway?

Joining Pillway Means Becoming Part Of a Pioneering Team Dedicated To Revolutionizing Digital Pharmacy In Canada. Here's Why You Should Consider Us

Work at the cutting edge of health and technology, driving meaningful change in how people manage their health
Enjoy clear opportunities for professional growth and development as a key player in a future-focused and expanding organization.
Thrive in a supportive, high-energy, and collaborative team environment where your input is valued, and great work is recognized.
Receive a competitive compensation and comprehensive benefits package that reflects your skills and commitment, including:
- Dental care
- Extended health care

Interview Process

Only applicants whose experience aligns with our requirements will be contacted for next steps.

Join us at Pillway for a chance to shape the future of digital healthcare, where your work impacts lives daily, and innovation meets inclusivity.

We are an inclusive employer and provide accommodations for applicants with disabilities throughout the recruitment process. Please let us know if you require accommodation.

Disclosure: We use AI tools to assist with screening and evaluating applications

Apply on LinkedIn About employer

More about this job

Responsibilities

Manage customer support tickets in the CRM, resolve shipping, app, website, technical, and payment inquiries, and escalate complex issues according to service-level agreements. Support marketing campaign calls in English and French and collaborate with Pharmacy Experience Specialists to resolve issues requiring pharmacy input.

Requirements

The role requires strong written and verbal communication, customer service experience, familiarity with CRM systems, and the ability to prioritize tickets and troubleshoot technical and payment issues. Experience in technical support, healthcare, or a similar field is preferred; empathy, patience, and a commitment to positive customer experiences are also expected.

Skills

Customer Service
Written Communication
Verbal Communication
CRM Management
Ticket Prioritization
Issue Escalation
Technical Troubleshooting
Payment Support
Problem-Solving
Empathy
Patience
Bilingual Communication

Benefits

Dental Care
Extended Health Care

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Digital Pharmacy
Healthcare Technology
CRM System
Customer Tickets
Service-Level Agreements
Issue Escalation
Marketing Campaigns
Inbound Calls
Technical Support
App Troubleshooting
Website Troubleshooting
Payment Inquiries
Shipping Issues
Pharmacy Experience Specialists
Customer Experience
English
French

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Work requirements

Jobs in Ontario