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Added 7 mins ago
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Maintenance Person (with ticket) - Part Time
AccorHotel
Calgary, AB
- Part-time
…equipment to luxury hospitality standards. This role plays a key part in delivering exceptional guest experiences while maintaining a safe and well-functioning environment for guests and…
Added 22 mins ago
GE
Conversion Set Up Crew
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Break down, clean and service all event rooms/areas where events have concluded and return items to storage area so the room will be available to reset for the next function.
Added 22 mins ago
GE
Event Centre - Food and Beverage Supervisor
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…to oversees all aspects of a events, including set-up, food service, bar service and controls while focusing on detail and quality presentation and customer service. Event Centre…
Added 22 mins ago
GE
Bar Assistant - Stage Bar
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…organized, stocked, and operationally ready bar and beverage service…
Added 22 mins ago
GE
Stage Bar Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…providing professional, efficient, and attentive food and beverage service to guests in accordance with Grey Eagle Resort & Casino’s established service standards, policies, and…
Added 37 mins ago
SD
Front Store Supervisor, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Grande Prairie, AB
- Full-time
Managing the customer service functions, including cash, cashiers and merchandising.
Added 37 mins ago
SD
Pharmacy Intern, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
…Come share our vision and passion in delivering a superior customer experience. Be a part of our growing Health & Wellness philosophy! We’re looking to provide practical experience for…
Added 37 mins ago
SD
Spécialiste Beauté, rémunéré(e) à l’heure temps partiel Quarts de travail flexibles
Shoppers Drug Mart
Saint-Lazare, QC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 37 mins ago
SD
Pharmacy Intern, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
…Come share our vision and passion in delivering a superior customer experience. Be a part of our growing Health & Wellness philosophy! We’re looking to provide practical experience for…
Added 37 mins ago
SD
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps plein Quarts de travail flexibles
Shoppers Drug Mart
Saint-Lazare, QC
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 37 mins ago
SD
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps partiel Quarts de travail flexibles
Shoppers Drug Mart
Saint-Lazare, QC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 37 mins ago
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Pharmacy Assistant Part-time
Walmart
Pembroke, ON
- Part-time
…team player. They are a key member in the delivery of superior customer…
Added 37 mins ago
LC
Meat Clerk Part Time Day Greenlight Requisition
Loblaw Companies Limited
Edmonton, AB
- Part-time
Provide great customer service by ensuring the store shelves are stocked and by responding to customer needs
Added 37 mins ago
LC
Cashier Part Time Day Greenlight Requisition
Loblaw Companies Limited
Edmonton, AB
- Part-time
Motivated to learn new things and delivering great customer service
Added 37 mins ago
LC
Grocery Clerk Part Time Night
Loblaw Companies Limited
Vernon, BC
- Part-time
Provide great customer service by ensuring the store shelves are stocked and by responding to customer needs
Added 37 mins ago
MS
Party and Event Host
Michaels Stores
London, ON
- Part-time
…stress-free, fun, and engaging experience for guests. Deliver friendly customer service by helping customers shop at our store and find what they’re looking for. Ensure all customers…
Added 37 mins ago
H
Customer Service Representative
Hertz
Calgary, AB
- Part-time
We are looking for a Part Time Customer Service Representative with a passion to drive customer satisfaction through providing outstanding service. If this is you and you’re ready for your…
Added 37 mins ago
P
Part Time Flex Sales Associate
Pandora
Pickering, ON
- Part-time
Flexible Sales Associate (Part-Time) is a role that fits your lifestyle. As a Flexible Staff Associate, you’ll jump in when it matters most (peak hours) to deliver incredible fan…
Added 52 mins ago
SL
Seasonal Sales Associate
Sporting Life
Vancouver, BC
- Part-time
…steadily through innovation and a strong commitment to exceptional customer service. Customers come to Sporting Life for high-quality gear and apparel for activities ranging from skiing and…
Added 52 mins ago
CB
Baker - Full Time
COBS Bread
Cranbrook, BC
- Full-time
…product, the development of our people, and our warm and friendly customer…
Added 52 mins ago
CB
Sales Assistant - PART TIME
COBS Bread
Cranbrook, BC
- Part-time
Work as part of a small team, providing an exceptional customer experience, and getting to know your regular, loyal customers
Added 52 mins ago
P
Part Time Flex Sales Associate
Pandora
Pickering, ON
- Part-time
Flexible Sales Associate (Part-Time) is a role that fits your lifestyle. As a Flexible Staff Associate, you’ll jump in when it matters most (peak hours) to deliver incredible fan…
Added 1 hour ago
AC
Senior Analyst Enterprise Performance
Alimentation Couche-Tard
Laval, QC
- Internship
At Couche-Tard/Circle K, our mission is simple: to make our customer’s lives a little easier everyday. You may have already stopped for coffee, refueling your car, or eating something on…
Added 1 hour ago
TU
Graduate Management Trainee - Pembrokeshire
targetjobs UK
Pembroke, ON
- Full-time
…responsibilities and gain invaluable hands-on experience in customer service, sales, marketing, finance, operations, and…
Added 1 hour ago
SD
Pharmacy Assistant, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Edmonton, AB
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Pilot Company

Lead Guest Services Team Member

Highway 1 East, Portage la Prairie, MB, R1N 3B2, Canada

Pay Rates Starting between: $16.40 - $18.13 / hour · Full-time

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Job details

Pay: Pay Rates Starting between: $16.40 - $18.13 / hour
Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 43 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

Job Description

The purpose of this job is to process merchandise and fuel transactions. Essential Functions include:

Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions
Complete end-of-shift reports and close out procedures
Follow company and local guidelines with regards to the sale of any restricted merchandise items (i.e., alcohol, tobacco)
Maintain an organized and clean work area
Use suggested selling methods to promote and sell products
Ensure quality service is delivered to every guest
Handle guest complaints and issues by following company processes and guidelines; resolve team member conflict; and communicate issues to management
Determine break schedules and team member placement during shift
Assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making coffee, etc.
Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level
Ensure all activities are in compliance with rules, regulations, policies, and procedures
Complete other duties as assigned

Pay Rates Starting between: $16.40 - $18.13 / hour

Qualifications

Previous experience or working knowledge of retail operations
Incredible customer service skills & the ability to help maintain a customer focused culture
Must be proficient with a calculator, computer, and other equipment
Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
Must be able to work a flexible schedule of nights, days, weekends, and holidays
Background check is required

Additional Information

Fuel Discount
Weekly Pay
RRSP (for Full Time Employees)
Extended Health Care Benefits (for Full Time Employees)
AD&D Insurance (for Full Time Employees)
Life Insurance (for Full Time Employees)
Adoption Assistance
Tuition Reimbursement
Extensive Training Program
Artificial Intelligence is used to screen, assess, or select applicants.

Position Category: Guest Services (FIELD-GUESTSRVC)

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More about this job

Responsibilities

Lead a shift of cashiers, process cash and card transactions, complete shift reports and closing procedures, and ensure compliance with rules for restricted merchandise. Deliver quality guest service, resolve complaints and team conflicts, coordinate breaks and team placement, promote products, and assist with cleaning, stocking, and other travel center tasks.

Requirements

Candidates should have previous experience or working knowledge of retail operations, strong customer service skills, and proficiency with a calculator, computer, and related equipment. They must work effectively with varied teams and stakeholders, be available for a flexible schedule including nights, weekends, and holidays, and pass a background check.

Skills

Retail Operations
Cash Handling
Credit and Debit Transactions
Customer Service
Guest Complaint Resolution
Shift Leadership
Team Conflict Resolution
End-of-Shift Reporting
Point-of-Sale Equipment
Suggested Selling
Merchandise Sales
Restricted Merchandise Compliance
Team Scheduling
Inventory Stocking
Cleaning and Maintenance
Teamwork

Benefits

Fuel Discount
Weekly Pay
Extended Health Care Benefits
Accidental Death and Dismemberment Insurance
Life Insurance
Adoption Assistance
Tuition Reimbursement
Extensive Training Program

Visa sponsorship

Not detected in the job text

Keywords

Travel Centers
Retail Operations
Guest Services
Cash Transactions
Credit Transactions
Debit Transactions
Shift Leadership
End-of-Shift Reports
Closing Procedures
Restricted Merchandise
Alcohol Sales
Tobacco Sales
Customer Service
Guest Complaint Resolution
Team Conflict Resolution
Suggested Selling
Break Scheduling
Team Placement
Deli Maintenance
Restroom Cleaning
Shower Cleaning
Stocking
Coffee Preparation
Calculator
Computer
Background Check

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