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Added 8 mins ago
LC
Senior Analyst, Loss Prevention Analytics
Loblaw Companies Limited
Brampton, ON
- Full-time
…consumer solutions and analytical platforms excite you? Loblaw Technology powers some of Canada’s most game-changing retail solutions, giving our customers the ability to live their lives…
Added 8 mins ago
OC
Senior Operations Manager
Ontario Clean Water Agency
OCWA - KT West Cluster Office
- Full-time
Join the management team at the Ontario Clean Water Agency (OCWA) in an exciting opportunity to lead and inspire a dynamic team in the provision of safe, client oriented, and valuable water…
Added 8 mins ago
SG
Software Engineer – Full-Stack (React, TypeScript, Java)
S&P Global
Toronto, ON
- Full-time
…institutions worldwide, and we are actively investing in our technology and data platforms to build new revenue-generating solutions powered by open-source, big data, cloud, and emerging AI…
Added 8 mins ago
R
Director-Global Tax Operations
RBC
Toronto, ON
- Full-time
…successful incumbent must have excellent intrapersonal skills to lead a team with diverse mandates, demonstrating a sound understanding of Operations, and ability to exercise high-stakes…
Added 8 mins ago
C
Executive Director, Global Markets Trading & Financing - Business Management
CIBC
Toronto, ON
- Full-time
As Executive Director, Global Markets Trading & Financing, Business Management, you will lead the Business Management function supporting the Fixed Income, Currencies & Commodities (FICC),…
Added 23 mins ago
FS
Mechanical Designer
Fidus Systems
Canada
- Full-time
…and deliver next-generation products for clients in emerging technology…
Added 23 mins ago
CO
Coordinator, Marketing (Performing Arts)
City of Brampton
Brampton, ON
- Full-time
…portfolio, including The Rose Theatre. The successful candidate will lead the planning and execution of innovative, audience-driven marketing campaigns to increase ticket sales, grow…
Added 23 mins ago
HT
Software Validation Technologist
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 23 mins ago
HT
PD Software for Service
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 23 mins ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 23 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.
Added 23 mins ago
K
SOC T3 Expert
Kyndryl
Barrie, ON
- Full-time
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and…
Added 23 mins ago
FS
Mechanical Designer
Fidus Systems
Remote, Canada
- Full-time
- Remote
…and deliver next-generation products for clients in emerging technology…
Added 54 mins ago
C
Director of Health, Safety & Environment
Clutch
Mississauga, ON
- Full-time
…six consecutive years and also awarded spots on Deloitte’s Technology Fast 50™ and Fast 500™ lists, we’re looking to add curious, hard-working, and driven individuals to our growing team.…
Added 54 mins ago
WW
Corporate Director, GIS Services
Wood West & Associates Inc.
Vancouver, BC
- Full-time
We are seeking an experienced GIS Director to lead and expand GIS capabilities across North America. This senior leadership opportunity is ideal for a strategic and technically strong…
Added 1 hour ago
WI
Outside Sales Representative
Winwire International Inc.
Mississauga, ON
- Contract
Done-for-you outreach (lead generation) run by real people.
Added 1 hour ago
F
Chief Revenue Officer (CRO) & Co-founder - AI for Small Law Firms
FutureSight
Canada
- Full-time
…content, digital marketing, campaign management and optimization, lead nurturing, and ongoing marketing…
Added 2 hours ago
B
Senior Middleware Specialist
BuzzClan
ON · Ontario, Canada
- Contract
Demonstrated ability to lead technical discussions, coordinate with cross-functional teams, and communicate complex technical concepts clearly.
Added 2 hours ago
J
Senior Solutions Architect
Jobgether
Canada
- Full-time
…solutions that address complex customer needs in a mission-critical technology environment. Working closely with B2B customers, you will lead technical discovery, present product…
Added 2 hours ago
SM
RQ11734 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
The Senior Business Analyst will lead business analysis for enterprise platform features, integrations, and the onboarding of new government services.
Added 2 hours ago
BV
Talent Acquisition & HR Manager
Big Viking Games
Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
Prepare candidate briefs, lead debriefs, and run offers, references, negotiation and closing
Added 3 hours ago
AG
Technical Lead, Aerospace Development
ADGA Group Consultants Inc
Ottawa, ON
- $140,000 to $160,000 CAD / year
- Full-time
ADGA is seeking an experienced Technical Lead, Aerospace Development to lead the design, development, evaluation, and sustainment of Uncrewed Aircraft Systems (UAS) and related aerospace…
Added 3 hours ago
C
Finance Operations Lead
ClicCash
Montreal, QC
- Full-time
ClicCash Canada is hiring: Finance Operations Lead
Added 3 hours ago
AG
Technical Lead, Aerospace Development
ADGA Group
Ottawa, ON
- $140,000 to $160,000 CAD / year
- Full-time
ADGA is seeking an experienced Technical Lead, Aerospace Development to lead the design, development, evaluation, and sustainment of Uncrewed Aircraft Systems (UAS) and related aerospace…
Added 3 hours ago
AG
Technical Lead, Aerospace Development
ADGA Group
Ottawa, ON
- $140,000 to $160,000 CAD / year
- Full-time
ADGA is seeking an experienced Technical Lead, Aerospace Development to lead the design, development, evaluation, and sustainment of Uncrewed Aircraft Systems (UAS) and related aerospace…

Pilot Company

Lead Guest Services Team Member

Highway 1 East, Portage la Prairie, MB, R1N 3B2, Canada

Pay Rates Starting between: $16.40 - $18.13 / hour · Full-time

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Job details

Pay: Pay Rates Starting between: $16.40 - $18.13 / hour
Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 43 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

Job Description

The purpose of this job is to process merchandise and fuel transactions. Essential Functions include:

Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions
Complete end-of-shift reports and close out procedures
Follow company and local guidelines with regards to the sale of any restricted merchandise items (i.e., alcohol, tobacco)
Maintain an organized and clean work area
Use suggested selling methods to promote and sell products
Ensure quality service is delivered to every guest
Handle guest complaints and issues by following company processes and guidelines; resolve team member conflict; and communicate issues to management
Determine break schedules and team member placement during shift
Assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making coffee, etc.
Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level
Ensure all activities are in compliance with rules, regulations, policies, and procedures
Complete other duties as assigned

Pay Rates Starting between: $16.40 - $18.13 / hour

Qualifications

Previous experience or working knowledge of retail operations
Incredible customer service skills & the ability to help maintain a customer focused culture
Must be proficient with a calculator, computer, and other equipment
Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
Must be able to work a flexible schedule of nights, days, weekends, and holidays
Background check is required

Additional Information

Fuel Discount
Weekly Pay
RRSP (for Full Time Employees)
Extended Health Care Benefits (for Full Time Employees)
AD&D Insurance (for Full Time Employees)
Life Insurance (for Full Time Employees)
Adoption Assistance
Tuition Reimbursement
Extensive Training Program
Artificial Intelligence is used to screen, assess, or select applicants.

Position Category: Guest Services (FIELD-GUESTSRVC)

Apply About employer

More about this job

Responsibilities

Lead a shift of cashiers, process cash and card transactions, complete shift reports and closing procedures, and ensure compliance with rules for restricted merchandise. Deliver quality guest service, resolve complaints and team conflicts, coordinate breaks and team placement, promote products, and assist with cleaning, stocking, and other travel center tasks.

Requirements

Candidates should have previous experience or working knowledge of retail operations, strong customer service skills, and proficiency with a calculator, computer, and related equipment. They must work effectively with varied teams and stakeholders, be available for a flexible schedule including nights, weekends, and holidays, and pass a background check.

Skills

Retail Operations
Cash Handling
Credit and Debit Transactions
Customer Service
Guest Complaint Resolution
Shift Leadership
Team Conflict Resolution
End-of-Shift Reporting
Point-of-Sale Equipment
Suggested Selling
Merchandise Sales
Restricted Merchandise Compliance
Team Scheduling
Inventory Stocking
Cleaning and Maintenance
Teamwork

Benefits

Fuel Discount
Weekly Pay
Extended Health Care Benefits
Accidental Death and Dismemberment Insurance
Life Insurance
Adoption Assistance
Tuition Reimbursement
Extensive Training Program

Visa sponsorship

Not detected in the job text

Keywords

Travel Centers
Retail Operations
Guest Services
Cash Transactions
Credit Transactions
Debit Transactions
Shift Leadership
End-of-Shift Reports
Closing Procedures
Restricted Merchandise
Alcohol Sales
Tobacco Sales
Customer Service
Guest Complaint Resolution
Team Conflict Resolution
Suggested Selling
Break Scheduling
Team Placement
Deli Maintenance
Restroom Cleaning
Shower Cleaning
Stocking
Coffee Preparation
Calculator
Computer
Background Check

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