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Added 9 mins ago
AT
Dock Worker - Nights
Armour Transportation Systems
Moncton, NB
- Full-time
We are seeking a reliable and safety-focused Dock Worker to join our team. This role is essential to ensuring the efficient movement of freight within our terminal, supporting on-time…
Added 9 mins ago
AH
Registered Nurse
Alberta Health Services
Red Deer, AB
- Part-time
…communicate in verbal and written English. The ability to work as a member of a team and request and accept direction is required. Effective interpersonal and communication skills with…
Added 9 mins ago
AH
Registered Nurse
Alberta Health Services
Red Deer, AB
- Part-time
…communicate in verbal and written English. The ability to work as a member of a team and request and accept direction is required. Effective interpersonal and communication skills with…
Added 9 mins ago
AH
Licensed Practical Nurse
Alberta Health Services
Red Deer, AB
- Part-time
…communicate in verbal and written English. The ability to work as a member of a team and request and accept direction is required. Effective interpersonal and communication skills with…
Added 9 mins ago
AH
Licensed Practical Nurse
Alberta Health Services
Red Deer, AB
- Part-time
…communicate in verbal and written English. The ability to work as a member of a team and request and accept direction is required. Effective interpersonal and communication skills with…
Added 9 mins ago
AH
Licensed Practical Nurse
Alberta Health Services
Red Deer, AB
- Part-time
…communicate in verbal and written English. The ability to work as a member of a team and request and accept direction is required. Effective interpersonal and communication skills with…
Added 9 mins ago
AH
Licensed Practical Nurse - Orthopaedic Technician
Alberta Health Services
Red Deer, AB
- Part-time
…II, TNCC, ENPC, PALS, EPIC ENPEP. Ability to contribute as a team member, learn within a dynamic environment, and adapt/cope with change. Non-Violent Crisis Intervention Certificate…
Added 9 mins ago
S
Occupational Therapist - St. John's Rehab MSK/STAR (A4) Rehab Program - Temporary Full-Time - 2026-19051 (2026-19051)
Sunnybrook
Toronto, ON
- Full-time
The Occupational Therapist (OT) works as a member of the interprofessional rehabilitation team. The OT utilizes a person-centred approach in considering the occupational performance issues,…
Added 9 mins ago
CS
Bridging to Employment Coordinator
Carrier Sekani Family Services
Prince George, BC
- Full-time
If you are shortlisted for an interview, a member of our recruitment team will contact you via phone or by email. To learn more about our recruitment processes, visit the FAQ section of our…
Added 9 mins ago
CS
Family Preservation- Life Skills Worker
Carrier Sekani Family Services
Prince George, BC
- $32.85 to $42.54 CAD / hour
- Contract
…CSFS has grown to over 545 employees providing services to 11 member Nations. Discover what it means to practice differently, as you enjoy unique experiences, close connections with…
Added 9 mins ago
CS
Family Empowerment Worker
Carrier Sekani Family Services
Prince George, BC
- Contract
…CSFS has grown to over 545 employees providing services to 11 member Nations. Discover what it means to practice differently, as you enjoy unique experiences, close connections with…
Added 9 mins ago
RM
Supervisor, Centralized Scheduling
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As a key member of the Human Resources team, you will provide operational leadership, technical expertise, and support to scheduling staff, managers, and directors across the Hospital. You…
Added 9 mins ago
AH
Registered Nurse
Alberta Health Services
Red Deer, AB
- Part-time
…communicate in verbal and written English. The ability to work as a member of a team and request and accept direction is required. Effective interpersonal and communication skills with…
Added 9 mins ago
AH
Health Care Aide
Alberta Health Services
Hinton, AB
- Temporary
As a Health Care Aide (HCA), you will work as a collaborative member of the multidisciplinary team, providing personal assistance by supporting activities of daily living and delivering…
Added 9 mins ago
AH
Registered Nurse
Alberta Health Services
Manning, AB
- Full-time
…Manning Community Health Centre in Manning, Alberta will be a member of an integrated service delivery team, responsible for the assessment, planning, implementation and evaluation of…
Added 9 mins ago
AH
Registered Nurse
Alberta Health Services
Red Deer, AB
- Part-time
…communicate in verbal and written English. The ability to work as a member of a team and request and accept direction is required. Effective interpersonal and communication skills with…
Added 9 mins ago
AH
Health Care Aide
Alberta Health Services
Consort, AB
- Part-time
As a Health Care Aide (HCA), you will work as a collaborative member of the multidisciplinary team, providing personal assistance by supporting activities of daily living and delivering…
Added 9 mins ago
CS
Sobering Centre Wellness Worker
Carrier Sekani Family Services
Prince George, BC
- $26.44 to $34.24 CAD / hour
- Temporary
…CSFS has grown to over 475 employees providing services to 11-member Nations. Discover what it means to practice differently, as you enjoy unique experiences, close connections with…
Added 9 mins ago
AH
Health Care Aide
Alberta Health Services
Rocky Mountain House, AB
- Temporary
As a Health Care Aide (HCA), you will work as a collaborative member of the multidisciplinary team, providing personal assistance by supporting activities of daily living and delivering…
Added 9 mins ago
AH
Health Care Aide
Alberta Health Services
Three Hills, AB
- Part-time
As a Health Care Aide (HCA), you will work as a collaborative member of the multidisciplinary team, providing personal assistance by supporting activities of daily living and delivering…
Added 9 mins ago
AH
Health Care Aide
Alberta Health Services
Red Deer, AB
- Part-time
This is your opportunity to be part of the extraordinary RDRHC Emergency department team. As a Health Care Aide (HCA), you will work as a collaborative member of the multidisciplinary team,…
Added 9 mins ago
AH
Registered Nurse
Alberta Health Services
Red Deer, AB
- Part-time
…communicate in verbal and written English. The ability to work as a member of a team and request and accept direction is required. Effective interpersonal and communication skills with…
Added 9 mins ago
ME
Accounting Assistant
McDougall Energy Inc.
Sault Ste. Marie, ON
- Full-time
At McDougall Energy, we believe every team member has a role in fulfilling our purpose. That's why we give our people the trust, support, and opportunities they need to do their best work.…
Added 9 mins ago
AH
Health Care Aide
Alberta Health Services
Barrhead, AB
- Part-time
As a Health Care Aide (HCA), you will work as a collaborative member of the multidisciplinary team, providing personal assistance by supporting activities of daily living and delivering…
Added 9 mins ago
ME
Credit Representative
McDougall Energy Inc.
Sault Ste. Marie, ON
- Full-time
At McDougall Energy, we believe every team member has a role in fulfilling our purpose. That's why we give our people the trust, support, and opportunities they need to do their best work.…

Pilot Company

Lead Guest Services Team Member

996 Great Northern Road, Sault Ste. Marie, ON, P6B 0B6, Canada

Pay Rates Starting between: $17.95 - $20.75 / hour · Full-time

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Job details

Pay: Pay Rates Starting between: $17.95 - $20.75 / hour
Job type: Full-time
Posting language: English
Posted: Nov 2, 2026

Original job description

Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 43 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

Job Description

The purpose of this job is to process merchandise and fuel transactions. Essential Functions include:

Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions
Complete end-of-shift reports and close out procedures
Follow company and local guidelines with regards to the sale of any restricted merchandise items (i.e., alcohol, tobacco)
Maintain an organized and clean work area
Use suggested selling methods to promote and sell products
Ensure quality service is delivered to every guest
Handle guest complaints and issues by following company processes and guidelines; resolve team member conflict; and communicate issues to management
Determine break schedules and team member placement during shift
Assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making coffee, etc.
Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level
Ensure all activities are in compliance with rules, regulations, policies, and procedures
Complete other duties as assigned

Pay Rates Starting between: $17.95 - $20.75 / hour
This position is for a current vacancy.

Qualifications

Experience in a similar position, especially with a restaurant or foodservice background
Incredible customer service skills & the ability to help maintain a customer focused culture
Ability to maintain equipment according to food safety standards
Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
Must be able to work a flexible schedule of nights, days, weekends, and holidays

Additional Information

Fuel Discount
Weekly Pay
RRSP (for Full Time Employees)
Extended Health Care Benefits (for Full Time Employees)
AD&D Insurance (for Full Time Employees)
Life Insurance (for Full Time Employees)
Adoption Assistance
Tuition Reimbursement
Extensive Training Program
Artificial Intelligence is used to screen, assess, or select applicants.

Position Category: Guest Services (FIELD-GUESTSRVC)

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More about this job

Responsibilities

The Lead Guest Services Team Member is responsible for processing fuel and merchandise transactions while leading a small team of cashiers. They also ensure high-quality guest service, maintain facility cleanliness, and manage shift operations including break schedules and conflict resolution.

Requirements

Candidates should have previous experience in a similar role, preferably within the restaurant or foodservice industry. Strong customer service skills and the ability to work a flexible schedule including nights, weekends, and holidays are required.

Skills

Customer service
Team leadership
Cash handling
Conflict resolution
Food safety
Inventory management
Transaction processing
Communication
Problem solving
Time management

Benefits

Fuel discount
Weekly pay
RRSP
Extended health care benefits
AD&D insurance
Life insurance
Adoption assistance
Tuition reimbursement
Extensive training program

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Service
Team Leadership
Cashier
Foodservice
Travel Center
Logistics
Operations
Inventory
Safety Standards
Shift Management
Transaction Processing
Hospitality

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