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Closed listing

Pinewood Group Limited

Studio Production Assistant- Internal Applicants Only

Pinewood, ON, Canada

Job type: Full-time
Closing date: Oct 15, 2026
Posting language: English
Posted: Sep 15, 2026

This opening has closed.

The original listing is kept below for reference.

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Original job description

Archived listing. The details below describe a past opening.

Role summary

Role

The Studio Production Assistant provides organisational and administrative support to the Production Management team to help us deliver a first-class experience to our Film and TV customers, maximise sales and operate efficiently. The role will provide broad support across a range of activities including:

Coordinating sales enquiries through public channels (calls, emails) filtering those of particular interest to the Studio Production Manager and being the first responder for certain enquiries
Support the booking of stages and facilities by productions, including updating the bookings system, generating & distributing contracts, and managing small bookings, e.g. meeting rooms and other short-term support facilities
Generating reports and sharing information with other internal departments to prepare for incoming productions and maintain our facilities.

Principle accountabilities

Working under close guidance of the Production Management team, coordinate sales enquiries through public email and telephone line, providing the first response and filtering interesting enquiries to the wider team.
Provide support to the Production Management team by assisting with the administration of quotes, bookings, contracts and scheduling – including updating the internal booking system and managing smaller bookings, e.g. meeting rooms. Ensures that the correct costs/charges are inputted and that all relevant onboarding forms are completed in line with accounting, and insurance requirements.
Organise the logistics for client recces and support these recces alongside the Studio Production Manager to ensure the customers’ requirements can be assessed and provide advice to the productions. Take the lead on recces in some instances.
Generate reports and send daily/ weekly / monthly emails to internal departments on expected client schedules so departments can plan maintenance works and prepare for subsequent productions.
Support the team to track potential sales leads and market intel, including productions planned for the UK who may be interested in booking Pinewood or Shepperton facilities.
Manage the allocation of parking spaces for productions under guidance from the team.
Support the pre-hire process to ensure that facilities are in an appropriate state prior to a new customer moving in, and the off-hire process, to ensure facilities are returned in an appropriate state.
Assists with general administration and PO processes, as required.
Takes ownership of key trackers, rate cards, and reports, ensuring they are accurately maintained and regularly updated to support the Production Management team.
Assists with department ad-hoc requests as required (tours, wrap gifts, event guestlists etc).

Nature and scope

Day to day, the Studio Production Assistant will take direction from others regarding priorities and task management; however, the role requires someone who is proactive, organised, and able to take initiative. This hands-on role demands a dependable, detail-oriented individual who is ready to roll up their sleeves and contribute effectively to the team. The focus is on being responsive, and committed to supporting the smooth running of productions behind the scenes.

The successful candidate will be expected to develop a strong understanding of the Pinewood site (and a working knowledge of the Shepperton site), facilities available to film and TV productions, and the processes involved in delivering a high-quality service to clients. Full training and support will be provided to build this knowledge.

Skills And Experience

Essential criteria

GCSE or equivalent education
Experience of working within a client facing / customer service / account management role
Knowledge of MS Office, particularly Excel
Ability to multi-task, work flexibly and to tight deadlines
Attention to detail
Well-developed interpersonal and influencing skills
A passion for the industry and delivering a first-class experience to customers
Ability to commute to Pinewood Studios, with occasional travel to Shepperton Studios

Desirable criteria

Familiarity with the film/TV production process and departments
Familiarity with facility booking systems and processes

Other information

Role location: Pinewood Studios
Competitive starting salary and discretionary annual bonus of up to 7.5% of salary.
25 days’ holiday as standard with the option to buy 5 additional days, plus English public holidays.
Birthday leave, which gives employees an extra day annual leave to be used in the month of their birthday
Pension scheme 5% employer contribution and 3% minimum employee contribution.
Comprehensive private medical healthcare from Bupa, including cover for pre-existing conditions, dental and optical cover.
Income Protection for yourself, up to 75% of salary.
Life assurance of 4 x annual salary.
£3.20 per day Pinewood canteen subsidy.
Two days per year volunteering allowance for our local communities.
Invest@Work Saving Account with Fidelity.
Various other staff perks including but not limited to, gym and retail discounts, free film screenings and staff events.

Our values

Teamwork

Respect

Integrity

Pioneering

Passionate

Can-do

Closing date for applications is 29th September 2026

Pinewood Group is an equal opportunities employer. We are highly committed to building a diverse and inclusive culture for our people and actively welcome applications from people of all backgrounds.

As such we would invite you to please complete our Diversity Monitoring Survey. We collect this information for equality monitoring purposes, as permitted by law, but you do not have to complete this form. If you choose to provide this information, you will help us to develop our equal opportunities policies and to monitor each stage of recruitment. All the information you provide will be anonymous and is not considered with your application.

Please let us know if you require any reasonable adjustments to be made to any stage of the recruitment process in your cover letter.

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About employer

More about this job

Responsibilities

Provide organizational and administrative support to the Production Management team to facilitate Film and TV customer experiences. Key tasks include coordinating sales enquiries, managing facility bookings, and generating reports for internal departments.

Requirements

Candidates must have GCSE education and experience in a client-facing or customer service role. Proficiency in MS Office, particularly Excel, and a passion for the media industry are essential.

Skills

Customer Service
Account Management
Microsoft Excel
Multi-tasking
Interpersonal Skills
Influencing Skills
Administrative Support
Scheduling
Report Generation
Logistics Coordination
Detail Oriented
Proactive

Benefits

Discretionary Annual Bonus
25 Days Holiday
Option To Buy 5 Additional Days
Birthday Leave
Pension Scheme
Private Medical Healthcare
Dental Cover
Optical Cover
Income Protection
Life Assurance
Canteen Subsidy
Volunteering Allowance
Invest@Work Saving Account
Gym Discounts
Retail Discounts
Free Film Screenings
Staff Events

Visa sponsorship

Not detected in the job text

Keywords

Film Production
TV Production
Studio Management
Facility Booking
Production Management
Client Relations
MS Office
Excel
Pinewood Studios
Shepperton Studios
Logistics
Administrative Support
Media Production

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