Entry Level Customer Service Associate
- ON, Canada
- Durham, ON, Canada
Salary Range: $20-$23 per hour · Full-time
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Job details
- Pay
- Salary Range: $20-$23 per hour
- Job type
- Full-time
- Apply by
- Education
- Bachelor’s degree
- Posting language
- English
- Posted
Original job description
Piper Companies is seeking a Entry Level Customer Service Associate for a leading financial services organization. The Entry Level Customer Service Associate is a hybrid opportunity requiring three days per week in Durham, NC, and is ideal for those looking to gain professional experience, strengthen their resume, and build a foundation in a client-focused environment. This role offers hands-on training and the opportunity to develop communication, relationship-building, and customer support skills within a growing industry.
Responsibilities of the Entry Level Customer Service Associate include:
Keywords: customer service associate, recent graduate, entry-level, communications major, psychology major, customer support, client services, relationship building, professional development, hybrid, career growth, early career opportunity
Responsibilities of the Entry Level Customer Service Associate include:
- Assist clients by providing information, answering questions, and ensuring a positive customer experience via email, messenger, or phone call
- Communicate with individuals in a professional, compassionate, and empathetic manner
- Maintain accurate records and update client information within company systems
- Work closely with team members to support client needs and follow up on inquiries
- Participate in training programs and professional development initiatives to build industry knowledge
- Bachelor's degree is Required
- Degrees in Communications, Psychology, or related fields are encouraged to apply
- Strong verbal and written communication skills
- Ability to demonstrate empathy, active listening, and professionalism
- Interest in developing a long-term professional career and gaining business experience
- Salary Range: $20-$23 per hour
- Comprehensive Benefits: Health, Vison, Dental, PTO, Paid Holiday and Sick Leave if Required by Law
Keywords: customer service associate, recent graduate, entry-level, communications major, psychology major, customer support, client services, relationship building, professional development, hybrid, career growth, early career opportunity
More about this job
Responsibilities
Assist clients through email, messaging, and phone by answering questions, providing information, and delivering a positive customer experience. Maintain accurate client records, collaborate with team members, follow up on inquiries, and participate in training and professional development.
Requirements
A bachelor's degree is required, with communications, psychology, or related fields encouraged. Applicants should have strong verbal and written communication skills, demonstrate empathy, active listening, and professionalism, and be interested in building a long-term career and gaining business experience.
Skills
- Customer Service
- Customer Support
- Client Services
- Verbal Communication
- Written Communication
- Empathy
- Active Listening
- Professionalism
- Relationship Building
- Recordkeeping
- Client Information Management
- Teamwork
- Inquiry Follow-Up
Benefits
- Health Insurance
- Vision Insurance
- Dental Insurance
- Paid Time Off
- Paid Holidays
- Paid Sick Leave Where Required by Law
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Finance & Accounting
- Consulting
Keywords
- Customer Service Associate
- Entry-Level
- Recent Graduate
- Customer Support
- Client Services
- Financial Services
- Business Consulting and Services
- Email Support
- Messaging Support
- Phone Support
- Client Information Management
- Recordkeeping
- Relationship Building
- Empathy
- Active Listening
- Professional Communication
- Team Collaboration
- Inquiry Follow-Up
- Professional Development
- Hybrid Work
- Career Growth
- Communications
- Psychology