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Added 40 mins ago
NB
Senior advisor Digital Assets
National Bank of Canada
Montreal, QC
- Full-time
Collaborate with trading, operations, technology, risk, compliance, finance teams, and external partners to support institutional digital asset initiatives.
Added 40 mins ago
NB
Senior Analyst Estates advisory
National Bank of Canada
Toronto, ON
- Full-time
…estate-related matters across NBIN and report to the Senior Director, Risk & Regulatory. Our team stands out for its expertise, collaboration, client focus, and commitment to delivering…
Added 1 hour ago
S
Administrative Assistant - Odette Cancer Centre - Regular Part-Time - 2026-18613 (2026-18613)
Sunnybrook
Toronto, ON
- Part-time
Reporting to the Director of Operations in collaboration with the Head, Surgical Oncology, Odette Cancer Program at Sunnybrook Health Sciences Centre and the Regional Surgical Oncology…
Added 1 hour ago
MF
Senior Portfolio Analyst
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
Reporting to the Director, Portfolio Analytics, the Senior Portfolio Analyst will be a key contributor on the team responsible for delivering timely, accurate and scalable portfolio…
Added 1 hour ago
Senior Product Manager
AutoScout24
Toronto, ON
…plays a vital role in transforming how people buy, sell, and finance vehicles. With well-known brands like AutoTrader.ca, AutoSync, and Dealertrack Canada, Trader Corporation is driving…
Added 2 hours ago
RR
Director of Finance and Innovation
Rural Roads Health Services - AHI
Tillsonburg, ON
- Full-time
Rural Roads Health Services (RRHS) is actively seeking applicants for a Director of Finance and Innovation.
Added 2 hours ago
C
Regional Administrator, Private Banking Eastern Region - Bilingual
CIBC
Montreal, QC
- Full-time
…provide operational and tactical support to the Region’s Managing Director and team, ensuring the achievement of regional operational goals. The role coordinates and implements multiple…
Added 2 hours ago
B
Associate Director, Investment Platform (Contract)
BMO
Toronto, ON · FCP
- Full-time
The Associate Director, Investment Platform leads strategic investment management and platform initiatives from concept through implementation, ensuring projects deliver measurable business…
Added 2 hours ago
M
Managing Director, Assistant Chief Counsel
Manulife
Toronto, ON
- Full-time
Manulife seeks a Managing Director, Assistant Chief Counsel with 8+ years of meaningful transactional legal experience involving the structuring, negotiation and managing of complex private…
Added 3 hours ago
CC
Administrative Office Assistant
Clinton County, Iowa
NB · Chiasson Office, NB
- Full-time
Maintains agency files and contracts; assists Director in preparation of grants to obtain state, federal and non-profit funds.
Added 3 hours ago
EXECUTIVE DIRECTOR
Southbridge Healthcare LP
Pickering, ON
Reporting to the Regional Director, the Executive Director is responsible for the overall leadership, management, and operation of the Long-Term Care Home. This role ensures high standards…
Added 3 hours ago
Accounts Receivable Clerk
Alterra Mountain Company
Kelowna, BC
Reporting to the Director of Finance, the Accounts Receivable Administrator is responsible for supporting the day-to-day accounts receivable function and ensuring accurate, timely financial…
Added 4 hours ago
AH
Director
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
…government ministries, auditors, and other key stakeholders. The Director is responsible for establishing and maintaining financial reporting frameworks, governance, and internal controls…
Added 4 hours ago
OO
Managing Director - Private Pension Plans
Office of the Superintendent of Financial Institutions Canada
Toronto, ON
- Full-time
The Managing Director (MD) Private Pension Plans is responsible for the effective management of people, resources, supervisory frameworks, processes and systems supporting the oversight of…
Added 4 hours ago
M
Contrôleur(e) financier(ère)
Mirego
Quebec, QC
- Full-time
- You demonstrate leadership, the ability to mentor a team and to serve as interim finance director.
Added 4 hours ago
QP
Area Manager, Self-Storage
QuadReal Property Group
Vancouver, BC
- Full-time
Support the Director as the primary interface between self-storage facilities and Head Office teams; liaise directly with Marketing & Communications and Finance on store-level promotion…
Added 4 hours ago
AK
Accounting Specialist
Asahi Kasei
Port Colborne, ON · ABSCA – Port Colborne Plant
- Full-time
This position directly reports to the Finance Director.
Added 4 hours ago
C
Associate Vice President, Corporate Finance
Co-op
Saskatoon, SK
- Full-time
The Team: Reporting to the Vice President, Finance, you'll lead a diverse team of finance leaders, including the Director, Corporate Accounting, Director, Financial Planning & Analysis,…
Added 4 hours ago
LI
Senior Data Engineer
Livingston International
Toronto, ON · Etobicoke, ON
- Full-time
Reporting to the Director, IT, this role is a senior technical anchor within the Data & Analytics function. You'll partner closely with Operations, Supply Chain Planning, Finance, internal…
Added 4 hours ago
B
Associate Director, Investment Platform (Contract)
BMO
Toronto, ON
- Full-time
The Associate Director, Investment Platform leads strategic investment management and platform initiatives from concept through implementation, ensuring projects deliver measurable business…
Added 4 hours ago
SM
Associate Director
S M Software Solutions Inc
Toronto, ON
- Full-time
We are looking for an experienced Associate Director, Data Lifecycle Automation to join the CM Technology (QTS) Data and Architecture Strategy team at RBC Capital Markets. This role offers…
Added 4 hours ago
SM
Associate Director
S M Software Solutions Inc
Toronto, ON
- Full-time
We are looking for an experienced Associate Director, Data Lifecycle Automation to join the CM Technology (QTS) Data and Architecture Strategy team at RBC Capital Markets. This role offers…
Added 4 hours ago
SM
Associate Director
S M Software Solutions Inc
Toronto, ON
- Full-time
We are looking for an experienced Associate Director, Data Lifecycle Automation to join the CM Technology (QTS) Data and Architecture Strategy team at RBC Capital Markets. This role offers…
Added 4 hours ago
H(
Regional Manager
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON · CA ON Toronto
- $86,000 to $131,000 CAD / year
- Full-time
As a member of the Regional Services team, reporting to the Director, Regional Services, this position is accountable for providing a range of education; acting as a relationship manager,…
Added 4 hours ago
CO
Senior Manager, Software Engineering
Capital One
Toronto, ON
- Full-time
Demonstrated ability to influence senior business and product stakeholders (Director+) on strategy and roadmaps

Pitcher & Doyle

Client Care Representative

Langley (District), BC, Canada
Langley, BC, Canada

$48,000 to $53,000 CAD / year · Full-time

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Job details

Pay: $48,000 to $53,000 CAD / year
Job type: Full-time
Apply by: Nov 1, 2026
Experience: 3–5 years of experience in customer service and/or administrative roles (call centre experience an asset)
Posting language: English
Posted: Oct 2, 2026

Original job description

POSITION OVERVIEW

Pitcher & Doyle is seeking an experienced Client Care Representative to support our underwriting team, reporting to the Director, Underwriting. This role is ideal for a customer-focused professional with strong administrative and conflict-resolution skills who is looking to grow within the insurance industry. Comprehensive training and ongoing mentorship will be provided.

Key Responsibilities

Serve as a primary point of contact for client and broker inquiries, delivering timely, accurate, and empathetic service
Support policy administration, including documentation review, data validation, endorsements, cancellations, and general processing
Coordinate premium finance agreements, client communications, and follow-ups
Provide administrative and customer support related to claims, including intake coordination and status updates
Collaborate with internal teams to ensure efficient service delivery and issue resolution
Assist with general administrative tasks and contribute to process improvements
Participate in ongoing training and professional development

Qualifications

3–5 years of experience in customer service and/or administrative roles (call centre experience an asset)
General Insurance Level 1 licence or ability to obtain
Exposure to claims processes and/or premium finance considered an asset
Strong attention to detail, documentation, and follow-up skills
Excellent written and verbal communication abilities
Demonstrated conflict-resolution skills with a customer-first mindset
Proficiency in MS Outlook, Excel, and Word
Experience working with CRM, client databases, or policy administration systems
Comfortable working within established procedures in a regulated environment

BENEFITS:

•Health and Dental Benefits

•RRSP Match Program

•Hybrid Work Environment

•Paid Vacation Time

•Bonus Structure

This is for an existing posting

Navacord DOES NOT utilize artificial intelligence in the screening, assessment, or selection of applicants for this position

Navacord is actively committed to support diversity, equity, and inclusion. We serve and recognize and respect human differences and similarities. We value the diversity of people and actively

encourage women, indigenous peoples, members of visible minorities, people with disabilities, and lesbian, gay, bisexual, transgender, and queer (LGBTQ2+) persons to apply. We are committed

to providing accommodation upon request for applicants and employees with disabilities. If you require accommodation, we will work with you to meet your needs.

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More about this job

Responsibilities

Serve as a primary contact for clients and brokers, providing timely and empathetic service while supporting policy administration, premium finance coordination, and claims-related communications. Collaborate with internal teams, resolve service issues, handle administrative tasks, and contribute to process improvements and ongoing training.

Requirements

Requires 3–5 years of customer service and/or administrative experience, strong communication, conflict-resolution, documentation, attention-to-detail, and follow-up skills, and proficiency with Microsoft Office. A General Insurance Level 1 licence is required or must be obtainable; claims exposure, premium finance experience, and familiarity with CRM or policy administration systems are assets.

Skills

Customer Service
Administrative Support
Conflict Resolution
Client Communication
Broker Communication
Policy Administration
Documentation Review
Data Validation
Claims Support
Premium Finance Coordination
Attention To Detail
Follow-Up
Written Communication
Verbal Communication
Microsoft Outlook
Microsoft Excel

Benefits

Health And Dental Benefits
RRSP Match Program
Hybrid Work Environment
Paid Vacation Time
Bonus Structure

Visa sponsorship

Not detected in the job text

Keywords

Insurance
Underwriting
Client Care
Customer Service
Administrative Support
General Insurance Level 1 Licence
Policy Administration
Documentation Review
Data Validation
Endorsements
Cancellations
Claims
Premium Finance Agreements
Conflict Resolution
CRM
Client Databases
Policy Administration Systems
Microsoft Outlook
Microsoft Excel
Microsoft Word
Regulated Environment
Process Improvement
Call Centre

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