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Added 7 mins ago
EXECUTIVE DIRECTOR
Southbridge Healthcare LP
Pickering, ON
Reporting to the Regional Director, the Executive Director is responsible for the overall leadership, management, and operation of the Long-Term Care Home. This role ensures high standards…
Added 7 mins ago
A
Event Producer, B2B
Acosta
Toronto, ON
- Full-time
As an Events Producer, B2B you will be instrumental in leading the planning, production and execution phases of a variety of regional and national events, both large and small, including;…
Added 23 mins ago
A
Consulting Manager - Utilities Customer Experience and Transformation
Accenture
Montreal, QC
- Full-time
Our Utilities Customer practice is a dedicated industry team with established client relationships and access to Accenture’s North American utilities portfolio, drawing on precedent and…
Added 37 mins ago
H
Social Worker Degree
HealthCareersInSask.ca
Weyburn, SK
- Part-time
Ability to be innovative in service development, delivery, and problem solving
Added 52 mins ago
E
Personal Support Worker ( PSW ) part-time ( PT)
Extendicare
Ottawa, ON · Axm - Crossing Bridge
- Part-time
Assists with meal service and nourishment delivery to residents and provides feeding assistance as required.
Added 1 hour ago
AH
Senior Project Manager
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
The Senior Project Managers is a senior professional reporting directly to FMC Site Executive Director. The Senior Project Manager is responsible for leading, coordinating, and delivering…
Added 1 hour ago
OO
Managing Director - Private Pension Plans
Office of the Superintendent of Financial Institutions Canada
Toronto, ON
- Full-time
(2*) Leadership experience at the senior management level is defined director level or equivalent positions with direct accountability for the management of a team and the delivery of…
Added 1 hour ago
YH
Registered Practical Nurse (Temporary Part-Time Mixed Shift) - Chinese Speaking
Yee Hong Centre For Geriatric Care
Toronto, ON · Scarborough McNicoll
- Part-time
…Registered Practical Nurse developed by the College of Nurses (CNO), and provides high quality nursing service that reflects the organization's resident centred approach, vision and…
Added 1 hour ago
NA
Account Manager – Architecture Services B8C
NHS Ayrshire & Arran
AB · Mountain View County, AB
- Full-time
Digital Services Operations are responsible for the overall IT and Telecommunication service delivery to NHSGGC including the delivery of the underpinning technical infrastructure and…
Added 1 hour ago
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Associate Director, Investment Platform (Contract)
BMO
Toronto, ON
- Full-time
The Associate Director, Investment Platform leads strategic investment management and platform initiatives from concept through implementation, ensuring projects deliver measurable business…
Added 1 hour ago
CO
Senior Manager, Software Engineering
Capital One
Toronto, ON
- Full-time
Knowledge of software engineering best practices including security, automated testing, continuous delivery (CI/CD), high-availability and system resiliency
Added 2 hours ago
Supervisor, Stewardship Field Services (Golden Horseshoe)
Brewers Retail Inc
Bolton, ON
Identify and investigate new partnerships, pilots, and innovative service delivery methods to strengthen and evolve the empty returns network
Added 2 hours ago
M
Director of Engineering - Mortgage Creditor Insurance
Manulife
Toronto, ON · Waterloo, ON
- Full-time
We are evolving our Insurance Technology team, with the mandate to power world-class customer and employee experiences through software and engineering skills. The customer is at the focus…
Added 3 hours ago
CM
Human Resources Business Partner
Canadian Mental Health Association Simcoe County
Barrie, ON
- Other
The HR Business Partner (HRBP), in accordance with the agency's policies, standards, and guidelines, provides trusted, expert operational HR support to people managers across CMHA Simcoe…
Added 3 hours ago
CV
Event Specialist
CPABC Vancouver Chapter
Vancouver, BC
- Full-time
The Event Specialist is responsible for managing relationships with assigned Chapters and leading the planning and execution of in-house member engagement events. This role provides…
Added 3 hours ago
B
Senior Workplace Strategist - Interior Design
BGIS
Montreal, QC
- Full-time
Service Delivery – Functional Space Planning, Space Layout and Interior Design, Furniture Specification
Added 3 hours ago
Global Supply Chain Manager
Intertape Polymer Group (IPG)
Truro, NS
Analyze network optimization opportunities for cost, inventory, and service delivery.
Added 3 hours ago
DE
PROJECT MANAGER
Design Electronics
Niagara Falls, ON
- Full-time
This role will assist in the development and facilitate the implementation of workflows and processes and ensure projects are delivered on time and on budget, through the ongoing analysis…
Added 3 hours ago
B
Managed Accounts Supervision Specialist, Private Wealth
BMO
Toronto, ON · FCP
- Full-time
Working with the Director, Portfolio Management Supervision, and other immediate team members, and internal partners, the successful candidate will focus on the investment suitability and…
Added 3 hours ago
B
Regional Sales Manager, BMO InvestorLine
BMO
Montreal, QC · HO
- Full-time
Co-ordinates requirements across Wealth and P&C channels for bringing new ideas for new products, service, and process development to the National Director of Sales
Added 4 hours ago
GC
Duty Supervisors - Paramedic Services (Permanent, Part-time)
Grey County
Owen Sound, ON
- Part-time
The Director of Paramedic Services, Operations Manager, Quality Assurance and Community Programs Manager, Wellness and Support Manager , other County Employees, Agencies, Management and…
Added 4 hours ago
AM
Quality and Innovations Empowerment Facilitator
Arc Mercer
Barrie, ON
- Full-time
Empower Simcoe is currently seeking qualified candidates for the newly established role of Quality and Innovations Empowerment Facilitator. This position will support the delivery of…
Added 4 hours ago
FC
Project Manager FCC
Fidelity Canada
Toronto, ON
- Full-time
Fidelity Clearing Canada (FCC) is the leading independent clearing broker and custodian in the Canadian market. We provide trade execution, clearing, custody and back-office support…
Added 4 hours ago
E
Registered Practical Nurse (RPN) - Casual - Countryside
Extendicare
Sudbury, ON · Axm - Countryside
- Part-time
Reporting to the Director of Care (DOC) or Director of Health and Wellness (DHW), the
Added 6 hours ago
TM
Senior Director, Capital Projects & Technical Services
Tribe Management inc
Toronto, ON
- Full-time
As we continue to expand our service offerings and national capabilities, we are seeking an experienced and entrepreneurial leader to build and scale our Capital Projects & Technical…

Pitcher & Doyle

Client Care Representative

Langley (District), BC, Canada
Langley, BC, Canada

$48,000 to $53,000 CAD / year · Full-time

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Job details

Pay: $48,000 to $53,000 CAD / year
Job type: Full-time
Apply by: Nov 1, 2026
Experience: 3–5 years of experience in customer service and/or administrative roles (call centre experience an asset)
Posting language: English
Posted: Oct 2, 2026

Original job description

POSITION OVERVIEW

Pitcher & Doyle is seeking an experienced Client Care Representative to support our underwriting team, reporting to the Director, Underwriting. This role is ideal for a customer-focused professional with strong administrative and conflict-resolution skills who is looking to grow within the insurance industry. Comprehensive training and ongoing mentorship will be provided.

Key Responsibilities

Serve as a primary point of contact for client and broker inquiries, delivering timely, accurate, and empathetic service
Support policy administration, including documentation review, data validation, endorsements, cancellations, and general processing
Coordinate premium finance agreements, client communications, and follow-ups
Provide administrative and customer support related to claims, including intake coordination and status updates
Collaborate with internal teams to ensure efficient service delivery and issue resolution
Assist with general administrative tasks and contribute to process improvements
Participate in ongoing training and professional development

Qualifications

3–5 years of experience in customer service and/or administrative roles (call centre experience an asset)
General Insurance Level 1 licence or ability to obtain
Exposure to claims processes and/or premium finance considered an asset
Strong attention to detail, documentation, and follow-up skills
Excellent written and verbal communication abilities
Demonstrated conflict-resolution skills with a customer-first mindset
Proficiency in MS Outlook, Excel, and Word
Experience working with CRM, client databases, or policy administration systems
Comfortable working within established procedures in a regulated environment

BENEFITS:

•Health and Dental Benefits

•RRSP Match Program

•Hybrid Work Environment

•Paid Vacation Time

•Bonus Structure

This is for an existing posting

Navacord DOES NOT utilize artificial intelligence in the screening, assessment, or selection of applicants for this position

Navacord is actively committed to support diversity, equity, and inclusion. We serve and recognize and respect human differences and similarities. We value the diversity of people and actively

encourage women, indigenous peoples, members of visible minorities, people with disabilities, and lesbian, gay, bisexual, transgender, and queer (LGBTQ2+) persons to apply. We are committed

to providing accommodation upon request for applicants and employees with disabilities. If you require accommodation, we will work with you to meet your needs.

Apply About employer

More about this job

Responsibilities

Serve as a primary contact for clients and brokers, providing timely and empathetic service while supporting policy administration, premium finance coordination, and claims-related communications. Collaborate with internal teams, resolve service issues, handle administrative tasks, and contribute to process improvements and ongoing training.

Requirements

Requires 3–5 years of customer service and/or administrative experience, strong communication, conflict-resolution, documentation, attention-to-detail, and follow-up skills, and proficiency with Microsoft Office. A General Insurance Level 1 licence is required or must be obtainable; claims exposure, premium finance experience, and familiarity with CRM or policy administration systems are assets.

Skills

Customer Service
Administrative Support
Conflict Resolution
Client Communication
Broker Communication
Policy Administration
Documentation Review
Data Validation
Claims Support
Premium Finance Coordination
Attention To Detail
Follow-Up
Written Communication
Verbal Communication
Microsoft Outlook
Microsoft Excel

Benefits

Health And Dental Benefits
RRSP Match Program
Hybrid Work Environment
Paid Vacation Time
Bonus Structure

Visa sponsorship

Not detected in the job text

Keywords

Insurance
Underwriting
Client Care
Customer Service
Administrative Support
General Insurance Level 1 Licence
Policy Administration
Documentation Review
Data Validation
Endorsements
Cancellations
Claims
Premium Finance Agreements
Conflict Resolution
CRM
Client Databases
Policy Administration Systems
Microsoft Outlook
Microsoft Excel
Microsoft Word
Regulated Environment
Process Improvement
Call Centre

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