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Added 10 mins ago
NB
Chief Analyst, Capital Transformation
National Bank of Canada
Montreal, QC
- Temporary
…Diversity & Inclusion, Empathy, Initiative, Learning Agility, Microsoft Power BI, Reporting & Analysis, Resiliency,…
Added 10 mins ago
XI
Senior Engineering Manager - ERP
Xplore Inc
Markham, ON
- Full-time
Hands-on or delivery experience with SAP S/4HANA or a comparable modern ERP platform (e.g., Oracle Cloud ERP, Workday, Microsoft Dynamics 365), including extensibility via SAP BTP,…
Added 10 mins ago
XI
Agency Coordinator
Xplore Inc
Markham, ON
- Full-time
Proficient in Microsoft Office Suite (Excel, PowerPoint, Word) and experience with reporting tools and dashboards (SQL, Power BI, Google Looker)
Added 10 mins ago
FC
Health & Safety Supervisor
FCC Canada
Toronto, ON
- Full-time
Proficiency in Microsoft Visio and Microsoft Office or equivalent to prepare process flowchart
Added 10 mins ago
FC
Tunnel Engineer
FCC Canada
Toronto, ON
- $95,000 to $115,000 CAD / year
Proficiency with Microsoft Office and construction/project management systems.
Added 10 mins ago
WG
Estimator
WGI Group
Brandon, MB
- Full-time
Proficiency with Microsoft Office and AutoCAD programs are a requirement.
Added 10 mins ago
WG
Detailer
WGI Group
Brandon, MB · Winkler, MB · Cambridge, ON
- Full-time
Proficiency with Microsoft Office and AutoCAD programs are a requirement.
Added 10 mins ago
YO
Financial Support Admin- Full-Time Contract
YMCA of Three Rivers
Stratford, ON
- Up to $46,750 CAD / year
- Full-time
- Contract
Added 10 mins ago
BS
Regional Manager (Food Service)
Bento Sushi
Ottawa, ON
- Up to $60,000 CAD / year
- Full-time
Added 10 mins ago
S
Project Manager Mechanical ICI Construction
SearchLabs
Markham, ON
- Full-time
with project management software and Microsoft Office
Added 39 mins ago
AS
Senior Data Scientist
AgileGrid Solutions
Canada
- Full-time
…orchestration, cloud platforms such as Amazon Web Services or Microsoft Azure, and deployment practices in production environments will be highly…
Added 39 mins ago
OI
Développeur/Développeuse
Optisigma Inc.
Canada
- Full-time
Hold the PL-400 (Microsoft Power Platform Developer Associate) or PL-600 (Microsoft Power Platform Solution Architect Expert) certification
Added 39 mins ago
AH
Registered Nurse
Alberta Health Services
Red Deer, AB
- Temporary
…tools an asset. Familiarity with using a PC, Internet, and Microsoft Office applications an asset. Ability to provide case management support is an asset. Experience with HPT, wound care,…
Added 39 mins ago
SI
Business Analyst
Spait Infotech
Canada
- Full-time
Added 39 mins ago
AH
Health Information Management Professional I
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
…diagnoses, interventions and specific data elements. Experience with Microsoft Office applications (Outlook, MS Teams, Word, Excel, PowerPoint) and a demonstrated pattern of professional…
Added 1 hour ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
Fernie, BC
- Full-time
Proficient computer knowledge (Microsoft products preferred Word, Excel).
Added 1 hour ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Advanced digital literacy and proficiency in Microsoft Office Suite; experience with data analytic tools, Meditech and other hospital information systems is an asset.
Added 1 hour ago
IC
OCM & Communications Lead – Cybersecurity Transformation
Infotek Consulting Inc.
Toronto, ON
- $80 to $90 CAD / hour
- Contract
Microsoft 365, SharePoint and enterprise communications platform experience.
Added 1 hour ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
AB · Edmonton, AB
- Full-time
Proficient computer knowledge (Microsoft products preferred Word, Excel).
Added 1 hour ago
GB
Senior Claims Adjuster Auto and CLG experience
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- $74,500 to $124,500 USD / year
- Full-time
Strong understanding of Microsoft Office programs, like Word, Excel and PowerPoint
Added 1 hour ago
GB
Senior Claims Adjuster Auto and CLG experience
Gallagher Bassett
Toronto, ON
- $74,500 to $124,500 USD / year
- Full-time
Strong understanding of Microsoft Office programs, like Word, Excel and PowerPoint
Added 2 hours ago
EP
Customer Care Coordinator
East Penn Canada: Backup Power Division
Courtice, ON
- Full-time
Able to navigate Microsoft Office (Outlook, Word, and Excel) with strong documentation skills
Added 2 hours ago
CB
Planning Analyst
Calgary Board of Education
Calgary, AB
- Full-time
Proficient with Microsoft Excel pivot tables, chart preparation, formulas and linkages
Added 2 hours ago
A
Assistant Front Office Manager
AccorHotel
Calgary, AB
- Full-time
Computer proficiency, including Microsoft Office; experience with Lightspeed or a similar property management system is an asset.
Added 2 hours ago
EO
Robot Programmer
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Computer skills using Microsoft Word, Excel and AutoCad

Pitcher & Doyle

Client Care Representative

Langley (District), BC, Canada
Langley, BC, Canada

$48,000 to $53,000 CAD / year · Full-time

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Job details

Pay: $48,000 to $53,000 CAD / year
Job type: Full-time
Apply by: Nov 1, 2026
Experience: 3–5 years of experience in customer service and/or administrative roles (call centre experience an asset)
Posting language: English
Posted: Oct 2, 2026

Original job description

POSITION OVERVIEW

Pitcher & Doyle is seeking an experienced Client Care Representative to support our underwriting team, reporting to the Director, Underwriting. This role is ideal for a customer-focused professional with strong administrative and conflict-resolution skills who is looking to grow within the insurance industry. Comprehensive training and ongoing mentorship will be provided.

Key Responsibilities

Serve as a primary point of contact for client and broker inquiries, delivering timely, accurate, and empathetic service
Support policy administration, including documentation review, data validation, endorsements, cancellations, and general processing
Coordinate premium finance agreements, client communications, and follow-ups
Provide administrative and customer support related to claims, including intake coordination and status updates
Collaborate with internal teams to ensure efficient service delivery and issue resolution
Assist with general administrative tasks and contribute to process improvements
Participate in ongoing training and professional development

Qualifications

3–5 years of experience in customer service and/or administrative roles (call centre experience an asset)
General Insurance Level 1 licence or ability to obtain
Exposure to claims processes and/or premium finance considered an asset
Strong attention to detail, documentation, and follow-up skills
Excellent written and verbal communication abilities
Demonstrated conflict-resolution skills with a customer-first mindset
Proficiency in MS Outlook, Excel, and Word
Experience working with CRM, client databases, or policy administration systems
Comfortable working within established procedures in a regulated environment

BENEFITS:

•Health and Dental Benefits

•RRSP Match Program

•Hybrid Work Environment

•Paid Vacation Time

•Bonus Structure

This is for an existing posting

Navacord DOES NOT utilize artificial intelligence in the screening, assessment, or selection of applicants for this position

Navacord is actively committed to support diversity, equity, and inclusion. We serve and recognize and respect human differences and similarities. We value the diversity of people and actively

encourage women, indigenous peoples, members of visible minorities, people with disabilities, and lesbian, gay, bisexual, transgender, and queer (LGBTQ2+) persons to apply. We are committed

to providing accommodation upon request for applicants and employees with disabilities. If you require accommodation, we will work with you to meet your needs.

Apply About employer

More about this job

Responsibilities

Serve as a primary contact for clients and brokers, providing timely and empathetic service while supporting policy administration, premium finance coordination, and claims-related communications. Collaborate with internal teams, resolve service issues, handle administrative tasks, and contribute to process improvements and ongoing training.

Requirements

Requires 3–5 years of customer service and/or administrative experience, strong communication, conflict-resolution, documentation, attention-to-detail, and follow-up skills, and proficiency with Microsoft Office. A General Insurance Level 1 licence is required or must be obtainable; claims exposure, premium finance experience, and familiarity with CRM or policy administration systems are assets.

Skills

Customer Service
Administrative Support
Conflict Resolution
Client Communication
Broker Communication
Policy Administration
Documentation Review
Data Validation
Claims Support
Premium Finance Coordination
Attention To Detail
Follow-Up
Written Communication
Verbal Communication
Microsoft Outlook
Microsoft Excel

Benefits

Health And Dental Benefits
RRSP Match Program
Hybrid Work Environment
Paid Vacation Time
Bonus Structure

Visa sponsorship

Not detected in the job text

Keywords

Insurance
Underwriting
Client Care
Customer Service
Administrative Support
General Insurance Level 1 Licence
Policy Administration
Documentation Review
Data Validation
Endorsements
Cancellations
Claims
Premium Finance Agreements
Conflict Resolution
CRM
Client Databases
Policy Administration Systems
Microsoft Outlook
Microsoft Excel
Microsoft Word
Regulated Environment
Process Improvement
Call Centre

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