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Added 1 min ago
MS
manager, security
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- Full-time
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RG
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Added 31 mins ago
IF
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…service and identifying and providing solutions for members' financial needs. The Member Experience Representative will provide relevant, timely and accurate financial advice to members and…
Added 2 hours ago
PG
Operations Manager, Technical Services & High Voltage
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- Full-time
Does being accountable for financial results and making operation decisions get you out of bed in the morning? If you’re driven by challenge, creativity and determination, we want to hear…
Added 2 hours ago
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Added 2 hours ago
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Financial Manager - PLM (Product Line Mgmt)
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Added 3 hours ago
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Manager, Financial Planning & Analysis | Contract until March 2028
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Added 3 hours ago
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HR & Finance Assistant
The University of British Columbia
Vancouver, BC
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Reports to the HR Manager and works closely with the Administrative Director, HR Assistant Manager and the Finance Manager.
Added 4 hours ago
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Senior Manager, Account Management - Questbank
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Added 5 hours ago
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Senior Manager, Indirect Tax (contract)
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Plan Group Inc.

Operations Manager, Technical Services & High Voltage

Vaughan, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Does being accountable for financial results and making operation decisions get you out of bed in the morning? If you’re driven by challenge, creativity and determination, we want to hear from you.

Our focus, to implement smart solutions for our clients by improving the bridge from winning strategic work to delivering efficient results. The Operations Manager, Technical Services & High Voltage, will be driving the improvement of our clients’ experience through driving and streamlining internal processes. With a mandate to drive operational efficiency and effectiveness through process improvement, the Operations Manager will support the Business Unit leaders in the Service and High Voltage group to facilitate accelerated growth.

As Operations Manager, Technical Services & High Voltage, your responsibilities will include:

Partner with BU leaders to develop, implement and review operational policies and procedures
Map existing internal business processes to identify opportunities to streamline operations, creating innovative solutions and out-of-the box thinking, encouraging others to share ideas and new concepts
Partner with BU leaders to provide support with estimating, scheduling, forecasting, reporting and planning to execute operational budgets
Accurately partake in managing the financial reporting and forecasting taking a national approach
Act as conduit or interface with internal support functions to increase value for the National Services group, collaborating as needed to develop and streamline processes
Continue the implementation of the Salesforce CRM platform in National Service and partner with other groups internally at Plan Group to drive use and consistency of tools and software
Drive improvements within Salesforce to improve operational efficiencies (management reports, ensure appropriate labour costing, mark-up tables, automated client work orders, timesheet report overviews)
Develop operational KPIs (billing turnaround time, cost/work order, repair quotes, etc.) and identify ways to measure performance targets to drive continuous improvement and customer experience
Drive integration between business units by consolidating and standardizing processes
Increase profitability of the group overall, through active and effective management of resources, tooling, equipment, cross training and skill elevation
Work collaboratively with directors to engage and develop appropriate staff in creation of a strategic succession plan
Ensure corporate safety programs are communicated and adhered to on all projects
Support T.I.M.E. initiative on all projects; driving processes, tools and governance and standardized reporting

Our Ideal Candidate Has

Ten (10) years’ experience within the electrical industry with a focus on end user and construction experience; high voltage and utility trade experience is considered an asset
Demonstrated leadership in people engagement, employee development, customer evolution, operational strategy development and execution
Experience in budgetary planning, profit & loss management, and contract management
Demonstrated ability to manage clients and end users
Proficient in Microsoft Office suite, including excel, MS Project and Teams
Self-starter and committed to contributing to a team environment
University, College degree or trade certificates are considered a strong asset

When you join #TeamPlanGroup, you’re not just starting a job - you’re building a career with one of Canada’s most respected contractors. Proudly recognized as a Top Employer in Canada for four consecutive years, Plan Group offers the opportunity to work on landmark projects that shape communities for the future.

As part of our global network, you’ll gain access to unparalleled resources, innovative technologies, and endless opportunities to contribute to impactful work. From advanced technology to complex infrastructure, every project is a chance to build your skills and leave a legacy.

Bring your talent, energy, and ideas, and let’s build something extraordinary - together.

For more information, follow us on social media and visit our website at www.plan-group.com.

Thank you for your interest in joining Plan Group, an equal opportunity employer. Please note that due to the volume of applicants, only those selected for an interview will be contacted. Accommodations for applicants with disabilities will be made during the recruitment process. Should you be contacted for an interview, please advise if accommodations are required. Plan Group does not use artificial intelligence (AI) to screen, assess or select applicants.

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More about this job

Responsibilities

Partner with business unit leaders to improve operational policies, processes, financial planning, reporting, and performance measurement across the Service and High Voltage group. Lead Salesforce adoption and process standardization, improve profitability through effective resource management, support staff development and succession planning, and ensure safety and project governance practices are followed.

Requirements

Requires 10 years of experience in the electrical industry, preferably including end-user and construction experience; high-voltage and utility trade experience is an asset. Candidates should demonstrate leadership, operational strategy, budget and profit-and-loss management, contract and client management, and proficiency with Microsoft Office, Excel, MS Project, and Teams; a university or college degree or trade certificate is a strong asset.

Skills

Operational Strategy
Process Improvement
Budget Planning
Profit And Loss Management
Financial Reporting
Forecasting
Contract Management
Client Management
High Voltage
Electrical Industry
Salesforce CRM
Operational KPI Development
Resource Management
People Leadership
Microsoft Excel
MS Project

Visa sponsorship

Not detected in the job text

Keywords

Electrical Industry
High Voltage
Utility Trade
Construction
Operations Management
Operational Policies
Process Improvement
Operational Efficiency
Budget Planning
Profit And Loss Management
Contract Management
Financial Reporting
Forecasting
Estimating
Scheduling
Salesforce CRM
Microsoft Office
Microsoft Excel
MS Project
Microsoft Teams
Operational KPIs
Resource Management
Customer Experience
Succession Planning
Corporate Safety Programs
Standardized Reporting
Timesheet Reporting

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