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Added 1 day ago
Accounting Analyst
Walter Group
Westmount, QC
Full-time
Walter Capital Management (WCM) is the management company that brings together the Walter Group’s investment activities across three platforms: private equity (Walter Capital Partners),…
Added 2 days ago
Senior Business Application Analyst
TD
Toronto, ON
Full-time
Responsible for day to day operations process management to ensure consistency, and delivery according to established SLA
Added 2 days ago
IT Support Analyst
Charter Telecom
Calgary, AB
Contract
Charter is an award‑winning Canadian IT Solutions and Managed Services Provider founded in 1997. With offices across Canada, Charter delivers innovative IT solutions, managed services,…
Added 2 days ago
Junior Business Analyst
PlanIT Search
Toronto, ON
Contract
We are seeking a Junior Business Analyst to support business operations, client onboarding, Identity and Access Management (IAM), and digital health initiatives. The ideal candidate will…
Added 4 days ago
Senior Security Operations Analyst - Microsoft Sentinel and Defender
EY
Toronto, ON · London, ON · Vancouver, BC · Victoria, BC · Edmonton, AB · Ottawa, ON · ON · AB · Waterloo, ON · Calgary, AB
EY is seeking a senior, hands-on security operations analyst to support Managed Detection and Response services in a multi-customer Managed Security Service Provider environment.
Added 4 days ago
IT Support Analyst
Charter
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Charter is an award‑winning Canadian IT Solutions and Managed Services Provider founded in 1997. With offices across Canada, Charter delivers innovative IT solutions, managed services,…
Added 5 days ago
Senior Consultant - Microsoft Sentinel and Defender Engineer
EY
Winnipeg, MB · Toronto, ON · Quebec, QC · Saskatoon, SK · Halifax, NS · St. John's, NL · Saint John, NB · London, ON · Vancouver, BC · Victoria, BC · Edmonton, AB · Ottawa, ON · Dieppe, NB · ON · AB · Waterloo, ON · Calgary, AB
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Added 9 days ago
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Data Engineer
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For over 35 years, Jim Peplinski Capital (JPC) has financed and managed the vehicles and equipment Canadian businesses run on. We're building the modern model of fleet management, one that…
Added 9 days ago
Microsoft Consultant
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Provide rapid, hands-on Microsoft expertise during customer escalations that involve Microsoft technology, licensing, or platform behavior, partnering closely with the Security Operations…
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Confidentiality - Access to system wide confidential data for analysis and operations. Participate in development and implementation of confidential initiatives.
Added 11 days ago
IT Security Analyst
IVC Vita Health
Winnipeg, MB
Full-time
Under the direction of the IS-IT Supervisor, the IT Security Analyst is responsible for protecting IVC Vita Health’s computer systems and networks from cyber threats by monitoring the…
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Manager, Member Services
Facility Association
Toronto, ON
$100,000 to $115,000 CAD / year
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…of Facility Association. The affairs and business of FA is managed and controlled by a Board of Directors with authority Canada-wide. The President and CEO is responsible for the day-to-day…
Added 12 days ago
Cyber Security Analyst II
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Toronto, ON
We are seeking a highly motivated Cyber Security Analyst II to join Bell’s Network team and play a key role in protecting and supporting our world-class broadband fibre and wireless…
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Added 13 days ago
Service Desk Support Analyst (L2)
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Burlington, ON · Markham, ON · Toronto, ON
Full-time
Make an impact as we look to strengthen our Managed Services Practice as a Service Desk Support Analyst (L2). This position bridges reactive support and proactive problem‑solving. This role…
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Senior Dynamics 365 CE / CRM & Power Platform Consultant
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Senior Dynamics 365 CE / CRM & Power Platform Consultant
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Reporting to the SVP, Information Technology, we are hiring a Senior Manager, Information Management to define and lead how business information is created, shared, managed, stored, and…
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Lead cybersecurity risk assessments across applications, infrastructure, cloud services, SaaS platforms, identity and access management, OT/ICS environments, and strategic projects.
Added 24 days ago
IAM Analyst
Arctiq
Toronto, ON
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Arctiq is a global, intelligence-driven technology services company delivering professional and managed services across Hybrid Cloud Infrastructure, Networking & Connected Experiences,…
Added 1 month ago
First Nations/Inuit/Métis Candidates: Cybersecurity, Application Security Analyst/Consultant -R8dius
Deloitte
St. John's, NL · Greater St. John's Metropolitan Area
Full-time
R8dius is an Indigenous majority-owned professional services, technology implementation and managed services business. We are united by the goal of forging a new path for all of us to walk…
Added 1 month ago
Cybersecurity, Application Security Analyst/Consultant - R8dius
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Toronto, ON
Full-time
R8dius is an Indigenous majority-owned professional services, technology implementation and managed services business. We are united by the goal of forging a new path for all of us to walk…

PlanIT Search

Junior Business Analyst

Toronto, ON, Canada

Job type: Contract
Apply by: Oct 24, 2026
Experience: 2+ years of experience as a Business Analyst in IT, digital health, technology, or a similar operational environment.
Posting language: English
Posted: Sep 24, 2026

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Applications open in a new tab.

Original job description

Business Analyst – Junior

Location: Toronto, ON – Up to 1 day onsite per week

Contract: 1 Year + Extensions

Only candidates legally eligible to work in Canada without the need for visa sponsorship will be contacted

We are seeking a Junior Business Analyst to support business operations, client onboarding, Identity and Access Management (IAM), and digital health initiatives. The ideal candidate will have experience working in a fast-paced operational environment, supporting clients and partners, maintaining data integrity, and executing business processes within defined service levels.

Key Responsibilities

Provide operational support for business services, including managing client requests, incidents, partner inquiries, and escalations within established SLA timelines.
Support client onboarding and adoption activities, including client engagement, communication, coordination, and enablement.
Execute Identity and Access Management (IAM) operational processes, including user registration, enrolment, authentication, authorization, and security configuration support.
Support communication and engagement activities related to onboarding, adoption, and change initiatives.
Analyze and execute business processes while identifying opportunities for process improvement and operational efficiency.
Develop and maintain process documentation, procedures, and operational support materials.
Support testing of new features and conduct client/health validation activities in lower environments.
Maintain a strong focus on data integrity, data quality, and accuracy across operational processes.
Work collaboratively with clients, partners, technical teams, and internal stakeholders to resolve issues and support business needs.
Manage multiple priorities in a high-volume environment while meeting established timelines and service levels.

Must-Have Qualifications

2+ years of experience as a Business Analyst in IT, digital health, technology, or a similar operational environment.
Hands-on experience with client support and client onboarding.
Strong understanding of data integrity and data quality principles.
Strong attention to detail and ability to work accurately with operational data.
Experience communicating with clients, partners, and stakeholders in an operational environment.
Strong organizational and multitasking skills with the ability to work within SLA-driven environments.
Demonstrated experience interpreting, analyzing, and executing business processes.
Strong customer service, interpersonal, analytical, and problem-solving skills.

Desired Skills

Experience working in a digital health or healthcare technology environment.
Experience with Business Intelligence (BI) tools, dashboards, reporting systems, or data analytics.
Knowledge of IT Service Management (ITSM) practices.
Experience working within an Identity and Access Management (IAM) framework.
Experience supporting change management, adoption, or technology implementation initiatives.
Ability to work effectively in a high-volume, fast-paced environment.
Key Deliverables
Effective operational support for business services, ensuring client requests, incidents, and escalations are managed within established service levels.
Successful coordination and support of client onboarding and adoption activities.
Accurate execution of IAM operational processes, including registration, enrolment, authorization, and security-related configuration support.
Accurate maintenance and validation of operational data.
Contributions to process improvement initiatives and development of clear process documentation.
Support for testing, validation, and implementation of new features and operational enhancements.

PlanIT is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications, merit, and business needs.

Disclosure:

This posting represents an active and genuine vacancy with one of Plan IT’s clients and is not intended for speculative or pipeline recruitment. Plan IT and/or its clients may use AI-assisted tools from time to time to support the screening and evaluation of applications; however, these tools do not replace human judgment or decision-making at any stage of the hiring process.

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More about this job

Responsibilities

Provide operational support for client requests, incidents, onboarding, adoption, and IAM processes while maintaining accurate operational data and meeting service levels. Document and improve business processes, support testing and validation of new features, and collaborate with clients, partners, and internal teams to resolve issues.

Requirements

Requires at least two years of business analyst experience in IT, digital health, technology, or a similar operational environment, including hands-on client support and onboarding. Candidates should have strong data quality, process execution, communication, organizational, customer service, analytical, and problem-solving skills; healthcare technology, BI, ITSM, IAM, and change initiative experience are desirable.

Skills

Business Analysis
Client Support
Client Onboarding
Identity And Access Management
Data Integrity
Data Quality
Business Process Analysis
Process Improvement
Operational Support
Stakeholder Communication
Customer Service
Testing And Validation
Process Documentation
Incident Management
Change Management
Multitasking

Visa sponsorship

Not detected in the job text

Keywords

Business Analysis
Digital Health
Healthcare Technology
Client Onboarding
Identity And Access Management
IAM
User Registration
Enrollment
Authentication
Authorization
Security Configuration
Data Integrity
Data Quality
Business Intelligence
BI Tools
Dashboards
Reporting Systems
Data Analytics
IT Service Management
ITSM
Service Level Agreements
SLA
Incident Management
Change Management
Technology Implementation
Process Improvement
Operational Support
Testing
Validation
Process Documentation

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