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Added 3 mins ago
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Planitar Inc.

Senior System Administrator

Waterloo, ON, Canada

$94,000 to $115,000 CAD / year · Full-time

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Job details

Pay: $94,000 to $115,000 CAD / year
Job type: Full-time
Apply by: Dec 6, 2026
Experience: 3–7 years of experience in systems administration or a similar IT infrastructure role.
Posting language: English
Posted: Nov 6, 2026

Original job description

ABOUT US

At iGuide, we build technology that helps people see and understand the world’s spaces more clearly.

We are the creators of iGuide, a powerful property technology solution that combines immersive 3D tours, accurate floor plans and reliable spatial data into a single, easy-to-use system. Our cameras and software platform are used by professionals in real estate, insurance, construction and property management to simplify their work and deliver better results.

iGuide recently joined REA Group, one of the world’s leading digital property companies. REA operates Australia’s largest residential and commercial property platforms, including realestate.com.au and has a growing global footprint across Asia and North America. Together, we are shaping the future of property technology, combining iGuide's deep spatial data expertise with REA’s global scale and innovation engine.

OUR VALUES

Integrity: We do the right thing even when it’s hard.

Teamwork: We are one team, on a big mission.

Innovation: We value creative solutions for emerging opportunities.

Accountability: We honour our commitments.

ABOUT THE ROLE

We’re looking for a Senior Systems Administrator to join the iGuide IT team and take ownership of our core IT systems and processes. Reporting to our Sr. Manager, IT & InfoSec, this is a hands-on role ideal for someone who thrives in a dynamic environment, enjoys solving technical problems, and values a proactive, learning-focused approach. You’ll own identity and access, endpoint and SaaS administration, and support for a globally distributed team with a large engineering group.

RESPONSIBILITIES

•Administer Microsoft 365 and Entra ID, including SSO, SCIM provisioning to SaaS applications, Conditional Access, and MFA.

•Manage least-privilege access across developer and cloud platforms (e.g., GitHub, AWS IAM, password management).

•Build and maintain macOS and Windows endpoints, managed through MDM (e.g., Jamf, Intune).

•Manage internal systems, network, and infrastructure, including firewalls, Wi-Fi, and VPN.

•Own high-volume, multi-region onboarding and offboarding, working closely with HR.

•Support compliance (e.g., SOC 2), including access reviews, audit evidence, and patching.

•Maintain asset, licence, and SaaS management systems, and manage vendor relationships.

•Automate repetitive tasks and integrate SaaS tools to reduce manual work.

•Troubleshoot escalated issues across endpoints, software, and infrastructure.

•Own IT projects end to end and mentor junior IT staff and co-op students.

•Document systems and procedures in our knowledge base.

KEY COMPETENCIES

•Proactive, strategic approach to solving technical problems.

•Explains technical issues clearly to non-technical colleagues.

•Strong organization and project management across multiple priorities.

•Comfortable working alongside software developers and their tooling.

•Security-minded: applies least privilege and safe practices by default.

•Keen to learn new tools, with high standards for documentation.

QUALIFICIATIONS

•3–7 years of experience in systems administration or a similar IT infrastructure role.

•Hands-on Microsoft 365 and Entra ID (Azure AD) administration, including SSO, MFA, and Conditional Access.

•Experience managing macOS and Windows endpoints, including provisioning and MDM.

•Strong grasp of identity and access management, SaaS administration, and networking.

•Self-starter with excellent written and verbal communication skills.

NICE TO HAVE

•ITSM platform experience (e.g., Jira Service Management, ServiceNow); Atlassian admin is an asset.

•Jamf, including Declarative Device Management (DDM).

•Scripting (e.g., PowerShell, Bash, Python) and SaaS integrations.

•GitHub and AWS IAM administration.

•SOC 2 or similar compliance experience.

•Supporting distributed teams across time zones.

•Security certifications (e.g., CompTIA Security+, CISSP).

WE OFFER:

100% employer-paid flexible benefits plan
Comprehensive Health & Dental coverage
Health Spending Account (HSA) or Lifestyle Spending Account (LSA) options
3% DPSP match
Hybrid Work Environment
Professional Development Incentive
Opportunities to grow as we scale
The backing of a global industry leader through REA Group

If you’re excited about building technology that makes property decisions smarter and more connected, we’d love to hear from you.

INCLUSIVE HIRING AND USE OF AI

iGuide is committed to building a diverse, equitable and inclusive workplace where different perspectives are valued and everyone has the opportunity to thrive. We welcome applications from individuals of all backgrounds and experiences.

We are committed to providing an accessible recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage of the hiring process, please let us know and we will work with you to meet your needs.

In alignment with Ontario legislative requirements, we use artificial intelligence (AI) tools in a limited capacity to assist with summarizing interview notes after interviews have been conducted. We do not use AI to screen, assess or make hiring decisions about candidates. All application reviews and hiring decisions are made by our team. Please note this is a backfill position.

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More about this job

Responsibilities

Administer identity and access, Microsoft 365 and Entra ID, endpoints, SaaS applications, and internal network infrastructure for a globally distributed team. Lead onboarding and offboarding, compliance support, automation, troubleshooting, IT projects, documentation, and mentoring junior staff.

Requirements

Requires 3–7 years of systems administration or related IT infrastructure experience, hands-on Microsoft 365 and Entra ID administration, and experience managing macOS and Windows endpoints with MDM. Candidates should have strong identity and access management, SaaS administration, and networking knowledge, along with initiative and excellent communication skills.

Skills

Microsoft 365 Administration
Entra ID
Identity And Access Management
Single Sign-On
SCIM Provisioning
Conditional Access
Multi-Factor Authentication
macOS And Windows Endpoint Management
Mobile Device Management
Networking
SaaS Administration
Access Control
Scripting And Automation
SOC 2 Compliance
Troubleshooting
Technical Documentation

Benefits

Employer-Paid Flexible Benefits Plan
Health And Dental Coverage
Health Spending Account
Lifestyle Spending Account
3% DPSP Match
Hybrid Work Environment
Professional Development Incentive
Growth Opportunities
Global Industry Leader Backing

Visa sponsorship

Not detected in the job text

Keywords

Microsoft 365
Entra ID
Azure AD
Single Sign-On
SCIM
Conditional Access
Multi-Factor Authentication
GitHub
AWS IAM
Password Management
macOS
Windows
Mobile Device Management
Jamf
Intune
Declarative Device Management
Firewalls
Wi-Fi
VPN
SOC 2
ITSM
Jira Service Management
ServiceNow
Atlassian
PowerShell
Bash
Python
SaaS Integrations
Access Reviews
CompTIA Security+

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