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Added 9 mins ago
Construction Administrator
BPA
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Full-time
…electrical construction is delivered on site. As a Construction Administrator with a strong background in electrical systems and project management, you will play a key role in coordinating…
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Online Learning Facilitator
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The CRM & Power Platform Administrator is the organization's resident expert on our Microsoft Dynamics 365 environment and the wider Microsoft Power Platform. Reporting to the Executive…
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Preferred certifications include: SC-400 Microsoft Information Protection Administrator, SC-401 Protect Sensitive Information with Microsoft Purview, SC-300 Identity and Access…
Added 2 hours ago
Safety Administrator
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We are currently seeking an Administrator to support our Safety team in our Nisku AB location.
Added 2 hours ago
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Planitar

Senior Business Application Analyst

Waterloo, ON, N2L 5Z4, Canada

Job type: Full-time
Posting language: English
Posted: Sep 23, 2026

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Original job description

OUR VISION

A connected future where reliable spatial data enables informed decisions across the property lifecycle.

OUR VALUES

Integrity: We do the right thing even when it’s hard.
Teamwork: We are one team, on a big mission.
Innovation: We value creative solutions for emerging opportunities.
Accountability: We honour our commitments.

ABOUT THE ROLE

As the Senior Business Systems Application Analyst you will understand how a team really works today, find where the process itself is the problem, agree a better way of working with the people who do it, then configure the systems to support it. Take over administration of the platform and keep improving it. You are not a requirements-gatherer who hands work to someone else, and you are not a ticket queue. You own the problem from process map to configuration.

We are deliberately maturing our processes, not celebrating their absence. We want rigour - you will be building it rather than operating inside it. If you have been waiting for the scope to own a whole function rather than one slice of it, this is that role.

RESPONSIBILITIES

Map current-state processes across sales, marketing, finance, people ops and support; identify the friction and design better ways of working with the teams involved.
Lead the migration of platform administration from departmental experts into IT, one application at a time.
Administer the platforms once transitioned: configuration, licences, permissions, fields, workflows and automation.
Build integrations between systems using native connectors and low-code tooling, and remove manual re-keying.
Own build-vs-buy decisions for internal capability needs, and govern what gets built.
Act as the single intake point for application requests, turning "we need to buy X" into a problem statement.
Provide tier-3 support, produce documentation and train business-side process owners.
Manage renewals, licence right-sizing and access reviews across the estate.

WHAT WERE LOOKING FOR

Demonstrated business process improvement experienceL you can walk us through a process you mapped, redesigned and implemented, and say what measurably changed.
3+ years as the hands-on administrator of one or more business SaaS platforms. You have owned the admin console, not supervised someone who did.
Ability to run a process mapping session with a team that didn't ask for one, and leave with them bought in rather than defensive.
Strong structural reasoning: you can design a permissions model, map fields between two systems, or build multi-branch conditional automation and explain your choices.
Practical integration experience with native connectors and low-code tooling (Zapier, Make, Workato, Power Automate or similar).
Working knowledge of SSO, SCIM provisioning and role-based access control.
Sound build-vs-buy judgement, with total cost of ownership in mind rather than cost to deliver.
Credibility with senior stakeholders - able to tell a department head their process is the problem and keep the relationship intact.

PERKS AND BENEFITS

100% employer-paid flexible benefits plan
Comprehensive Health & Dental coverage
Health Spending Account (HSA) or Lifestyle Spending Account (LSA) options
3% DPSP match
Hybrid Work Environment
Professional Development Incentive
Opportunities to grow as we scale
The backing of a global industry leader through REA Group

ACCESSIBILITY, INCLUSION & AI DISCLOSURE

Planitar is committed to a diverse, equitable, inclusive workplace and welcomes applications from all backgrounds. This is a back fill position. We provide accommodation under AODA at any hiring stage upon request. In line with Ontario law, we use AI only to summarize interview notes, never to screen, assess, or decide on candidates - all decisions are made by our team. Please note this is a backfill position.

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More about this job

Responsibilities

Map and improve processes across business functions, then take ownership of application administration, configuration, integrations, and automation. Govern application requests and build-versus-buy decisions, provide tier-3 support, document and train users, and manage renewals, licensing, and access reviews.

Requirements

Candidates need at least three years of hands-on administration experience with one or more business SaaS platforms and demonstrated experience mapping, redesigning, and implementing measurable process improvements. They should also have practical integration and automation experience, knowledge of SSO, SCIM, and role-based access control, sound build-versus-buy judgment, and the ability to gain stakeholder buy-in.

Skills

Business Process Improvement
Process Mapping
SaaS Platform Administration
Platform Configuration
Workflow Automation
Systems Integration
Low-Code Tooling
Zapier
Make
Workato
Power Automate
Single Sign-On
SCIM Provisioning
Role-Based Access Control
Build-Vs-Buy Analysis
Stakeholder Management

Benefits

Employer-Paid Flexible Benefits Plan
Health And Dental Coverage
Health Spending Account
Lifestyle Spending Account
3% DPSP Match
Hybrid Work Environment
Professional Development Incentive
Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Business Process Improvement
Current-State Process Mapping
Business SaaS Platforms
Application Administration
Platform Configuration
Licensing
Permissions
Fields
Workflows
Automation
Systems Integration
Native Connectors
Low-Code Tooling
Zapier
Make
Workato
Power Automate
Single Sign-On
SCIM Provisioning
Role-Based Access Control
Build-Vs-Buy Decisions
Total Cost Of Ownership
Tier-3 Support
Access Reviews
Process Documentation
Stakeholder Management

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