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Added 9 mins ago
W
Senior Director, Associate Experience & Talent
Walmart
Mississauga, ON
- Full-time
…Walmart Canada's growth agenda. You will serve as a strategic advisor to executive leaders, leveraging workforce insights, talent strategies, and people programs to drive business…
Added 9 mins ago
UH
Senior Advisor, Marketing
University Health Network
Toronto, ON
- Full-time
The Senior Advisor, Marketing is a senior marketing professional who advances University Health Network's (UHN) brand, reputation, and organizational priorities through data-driven…
Added 9 mins ago
IF
Actuarial Advisor – Auto and Home Pricing
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
…needs of its clients. We are currently seeking an Actuarial Advisor, Auto and Home Pricing to join one of our two pricing teams (Segmentation and Strategic…
Added 23 mins ago
CO
Senior Enterprise Technology Procurement & Contract Specialist
City of Toronto
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…Technology Services Division (TSD), acting as both a strategic advisor and an escalation point for procurement…
Added 23 mins ago
CO
Job ID #31786: Health, Safety & Wellness Specialist
City Of Hamilton
Hamilton, ON
- Full-time
Added 23 mins ago
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Implementation Consultant
Upshop
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Implementation Consultant serves as a trusted advisor throughout the implementation lifecycle, helping customers translate business and operational requirements into solution…
Added 24 mins ago
T
Auto Claims Advisor – TD Insurance Auto Centre (Edmonton On-site)
TD
AB
- Full-time
As an Auto Claims Advisor, you will play a critical role in supporting customers immediately following an accident. You will guide them through the claims process with empathy,…
Added 24 mins ago
T
Auto Claims Advisor – TD Insurance Auto Centre (Calgary NW On-site)
TD
Calgary, AB
- Full-time
As an Auto Claims Advisor, you will play a critical role in supporting customers immediately following an accident. You will guide them through the claims process with empathy,…
Added 53 mins ago
Part-Time Receptionist / Administrator
iA Private Wealth
Oshawa, ON
Assist with managing the advisor's business and personal calendars
Added 53 mins ago
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Vice President Human Resources
Napoleon
Barrie, ON
- Full-time
The Vice President, Human Resources serves as a trusted advisor to the President, Executive Leadership Team, and ownership, providing strategic leadership across organizational design,…
Added 54 mins ago
Manager, Media Innovation & AI Strategy
WPP Media
Toronto, ON
Client Relationship Management: Cultivate and maintain strong, trusted advisor relationships with key Mazda stakeholders, acting as the primary strategic point of contact for Open, OMS,…
Added 1 hour ago
PH
Radiation Oncologist - BC Cancer - Vancouver
Provincial Health Services Authority
Vancouver, BC
- Full-time
The successful candidate will also demonstrate a commitment to beginning and continuing their personal learning journey related to Indigenous-specific racism and dismantling systems of…
Added 1 hour ago
PH
General Duty Staff Nurse, Cancer Care
Provincial Health Services Authority
Surrey, BC
- Full-time
Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Site Report (2020), BC's Declaration on the Rights of…
Added 1 hour ago
T
Vice President, Trade and Working Capital
TD
Toronto, ON
- Full-time
…Capital transactions. This individual will serve as a trusted advisor to internal and external stakeholders, providing independent judgment, transaction leadership, and strategic guidance…
Added 1 hour ago
NC
Manager, Delivery Process Improvement
NAV CANADA
Ottawa, ON
- Full-time
…portfolio. Acting as a central point of contact and trusted advisor, this role provides guidance on the communication and implementation of process and tool changes. This position plays a…
Added 2 hours ago
PH
General Duty Staff Nurse, Cancer Care
Provincial Health Services Authority
Abbotsford, BC
- Full-time
Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Site Report (2020), BC's Declaration on the Rights of…
Added 2 hours ago
C/
Advisor, New Technology Introduction Program / Conseiller, Programme de mise en œuvre des nouvelles technologies
CATSA / ACSTA
Ottawa, ON
- $74,838 to $93,546 CAD / year
- Contract
The Advisor, New Technology Introduction (NTI) Program, reporting to the Manager, New Technology Introduction(NTI) is responsible for delivering Pre-board Screening (PBS) and Hold-baggage…
Added 2 hours ago
A
Senior Sales Representative, Core Major Accounts (Hunter)
ADP
Calgary, AB
- Full-time
Trusted Advisor – You lead with integrity and consistently deliver on commitments
Added 2 hours ago
M
Manager, National Tax Services
MNP
Langley (District), BC · City of Langley, BC
- Full-time
…internally drive the success of our Tax practice. As a trusted advisor, you’ll work internally to support the delivery of tax services, the development and coordination of key training…
Added 3 hours ago
V
Production Coordinator
VAST_BC
Vancouver, BC
- Part-time
…lived experience of torture and trauma, and an influential advisor and trainer to multiple levels of policy makers and…
Added 3 hours ago
CO
Job ID #31786: Health, Safety & Wellness Specialist
City of Hamilton
Hamilton, ON
- Full-time
Added 3 hours ago
NB
Branch Manager
National Bank of Canada
Dolbeau-Mistassini, QC
- Full-time
Promote and foster the advisory approach of the banking advisor model
Added 3 hours ago
NF
Senior L&D Partner - Sales & Technology
NES Fircroft
Calgary, AB
- Full-time
Working within our global Learning & Development function, you'll partner closely with our regional senior leadership team to drive organisational performance through innovative learning…
Added 3 hours ago
NB
Wealth Associate
National Bank of Canada
Ancaster, ON
- Full-time
…Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership will be key to your…
Added 3 hours ago
NB
Senior Advisor, Program Governance
National Bank of Canada
Montreal, QC
- Full-time
A career as a Senior Advisor, Program Governance and Project Portfolio Management, within Pillar 5 of the Momentum 2030 strategic plan means contributing to the integrated management of a…

Platform

Trainer

Toronto, ON, Canada

The salary range for this position is $70,000-$85,000. · Full-time

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Applications open in a new tab.

Job details

Pay: The salary range for this position is $70,000-$85,000.
Job type: Full-time
Apply by: Nov 6, 2026
Experience: 3-5 years of experience in Commercial Insurance or Surety
Posting language: English
Posted: Oct 7, 2026

Original job description

Platform is a national employee-owned risk advisor helping Canada's real economy turn risk into resilience. Our differentiated value comes from our deep industry expertise, risk intelligence and disciplined execution. We are a business built on our people and culture. It's at the heart of everything we do.

Founded in 2014, Platform has grown to over 210 employees with a national footprint spanning offices in Toronto, Calgary, Vancouver, Edmonton, Ottawa, Montreal, and Thunder Bay. We serve clients across Canada's real economy, including Construction & Development, Real Assets, Natural Resources, and Industrials.

Your Impact at Platform

The successful candidate will be responsible for planning, administering, and implementing training and onboarding programs. This role ensures that all new colleagues receive consistent, high-quality training on systems, tools and procedures to support operational excellence within the firm. We are looking for professionals who want to join an exciting, fast paced environment with a strong learning culture and a focus on overall development.

Plan, administer and implement training and onboarding programs ensuring all new colleagues receive consistent and high-quality training on systems, tools and procedures including Epic, CSR24, Surety systems, Microsoft Teams, Sharepoint, and other Office 365 products
Perform skills gap analysis to determine training needs of new and existing Platform colleagues with a report to leadership every six months highlighting trends and recommendations
Identify &/or develop resources (ie. job aids, checklists etc.) to help colleagues learn new technical skills &/or reinforce Platform protocols and procedures
Work closely with the Operations team and hiring managers, review work completed by new colleagues on a regular cadence (weekly is suggested) to ensure compliance with documented procedures with in their first 30 days
Complete assessments using evaluation methodologies and tools that measure the impact of successful knowledge transfer from internal training programs.
Develop and maintain effective communication to promote learning and development initiatives to increase awareness of new and existing procedures, protocols and workflows
Coordinate and lead more in-depth lunch and learns to enhance colleague skills on internal processes
Ability to travel to other Platform office locations across Canada
Participate in monthly Epic Committee meetings and ensure any takeaway tasks are complete
Assist in monitoring and aiding colleague questions in a dedicated team inbox
Be present in the office a minimum of 3 days a week

Education, Experience & Qualifications

3-5 years of experience in Commercial Insurance or Surety
Advanced Knowledge of Applied Epic, Microsoft Office 365
Knowledge of Surety systems is an asset
Highly effective written and verbal communication skills
Post-Secondary education preferred
Training or presentation experience

What We Can Offer

Platform offers competitive salaries and benefit plans. As an equal opportunity employer, we value diversity in the workplace. Platform was acknowledged as one of the insurance industry’s top workplaces in 2020 by Insurance Business Magazine. Platform has ranked among the fastest growing companies across all industries in Canada for the past 3 years.

How To Apply

Thank you for your interest. Please apply on our careers page.

This posting is for a replacement position at Platform. The salary range for this position is $70,000-$85,000.

We are a business built on our people and culture; it's at the heart of everything we do. While we may use artificial intelligence to help review and assess applications, every stage of our hiring process is guided by personal interaction and the trust we build with each candidate.

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More about this job

Responsibilities

Plan and deliver onboarding and training on insurance systems, tools, and procedures, and assess training needs and outcomes. Develop learning resources, review new colleagues’ work for procedural compliance, communicate process updates, and coordinate learning sessions and related operational support.

Requirements

Candidates should have 3–5 years of Commercial Insurance or Surety experience and advanced knowledge of Applied Epic and Microsoft Office 365; knowledge of Surety systems is an asset. Post-secondary education is preferred, along with strong written and verbal communication skills and training or presentation experience.

Skills

Training Program Administration
Employee Onboarding
Commercial Insurance
Surety
Applied Epic
Microsoft Office 365
Microsoft Teams
SharePoint
Skills Gap Analysis
Training Needs Assessment
Learning Resource Development
Training Evaluation
Written Communication
Verbal Communication
Presentation Skills
Process Compliance

Visa sponsorship

Not detected in the job text

Keywords

Commercial Insurance
Surety
Applied Epic
CSR24
Surety Systems
Microsoft Teams
SharePoint
Microsoft Office 365
Training Programs
Employee Onboarding
Skills Gap Analysis
Training Needs Assessment
Job Aids
Checklists
Training Evaluation
Knowledge Transfer
Learning and Development
Process Compliance
Procedures
Protocols
Workflows
Lunch and Learns
Epic Committee
Operations

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