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Added 12 days ago
V
Director, Privacy and Chief Privacy Officer
Vancity
Vancouver, BC
- Full-time
…package, employees may also be eligible for our annual incentive program, subject to program eligibility…
Added 12 days ago
V
Director, Loan Syndications
Vancity
Vancouver, BC · Toronto, ON
- Full-time
Overseeing credit approvals and driving pricing coordination to support successful financial close
Added 12 days ago
FB
Loan Administrator
Fairstone Bank
Toronto, ON
- Full-time
Family Support: Parental leave top-up program to help you during life’s big moments.
Added 12 days ago
E
Service Technician, Restaurant Equipment
Ecolab
Vancouver, BC · BC
- Full-time
Must have a valid driver's license and acceptable Motor Vehicle Record
Added 12 days ago
A
Buyer/Planner III
Allegion
Mississauga, ON
- Full-time
Must have a solid understanding of Supply chain management · Must possess solid interpersonal and problem solving skills
Added 12 days ago
HB
Business Analyst
HomeEquity Bank
Toronto, ON
- Full-time
Liaises with internal customers to support system enhancements throughout the development lifecycle.
Added 12 days ago
CB
BAKER - FT/PT - 4am Start
COBS Bread
Bolton, ON
- Part-time
Availability: MUST have a flexible availability (able to work weekdays and weekends and starting as early as 4 AM)
Added 12 days ago
AA
Spécialiste intégration structures et systèmes / Structures & Systems Integration Specialist
ALTITUDE AEROSPACE
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Notre bureau d’études spécialisé en ingénierie aéronautique accompagne ses clients dans la conception, l’analyse et le support technique de solutions destinées aux aéronefs. Nos équipes…
Added 12 days ago
JR
Private Events Manager - JOEY South Common
JOEY Restaurant Group
AB · Edmonton, AB
- Full-time
Ongoing mentorship to support personal and professional goals
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Spécialiste senior calcul de structures – Fatigue et tolérance aux dommages / Senior Stress Specialist
ALTITUDE AEROSPACE
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
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Added 12 days ago
TH
Hardware Sales Part Time (DARTMOUTH)
The Home Depot Canada
Dartmouth, NS
- Part-time
Using empowerment program when necessary to satisfy customers
Added 12 days ago
Intern - Luxury Events & Content Marketing
Kensington
Toronto, ON
Kensington Tours is seeking a highly organized and creative Luxury Events & Content Marketing Intern to support the planning and execution of up to 8 exclusive repeat client events in 2027.…
Added 12 days ago
TI
Environmental Facilitator
Tolko Industries
High Prairie, AB
- Full-time
Coordinate and support contracted work as required.
Added 12 days ago
TD
In-Store Warehouse Merchandise Handler, Casual, up to 8 hours per week
The Dufresne Group
Penticton 1, BC
- Part-time
Comprehensive benefits plan, educational assistance program and excellent employee discounts;
Added 12 days ago
MN
Project Coordinator
Modern Niagara
Ottawa, ON
- Full-time
24/7 confidential support through our Employee and Family Assistance Program with access to comprehensive resources and professional services.
Added 12 days ago
MN
VDC Project Lead
Modern Niagara
Ottawa, ON
- Full-time
24/7 confidential support through our Employee and Family Assistance Program with access to comprehensive resources and professional services
Added 12 days ago
Airframe Materials & Processes (M&P) Specialist
Capgemini
Montreal, QC
Lieu : Mirabel (3 jours au bureau) Hybride
Added 12 days ago
RL
Restaurant Manager
Red Lobster
Edmonton, AB
- Full-time
…talent than Red Lobster. We offer an in-restaurant training program for new Restaurant Managers, individual development plans and ongoing training and certification programs to keep you at…
Added 12 days ago
Sales Support Manager - Montreal (m/f/d)
Nordex Group
Montreal, QC
Must possess a full valid driver's license and be insurable under our auto insurance policy
Added 12 days ago
MH
Senior Growth Marketing Manager
Maya HTT
Remote, Canada
- Full-time
- Remote
Structured Onboarding Program: We’re invested in your success; you’ll have team members to support you and provide a wide range of assistance from Day One.
Added 12 days ago
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Technical Account Manager | Gestionnaire de comptes technique
Plotly
Remote, Canada
- Full-time
- Remote
Connect customers with important Plotly resources (e.g., support, product, services).
Added 12 days ago
WP
Project Administration Assistant
WestUrban Properties Management
Campbell River, BC
- Full-time
…solutions, and to develop leading-edge concepts that enhance and support growing…
Added 12 days ago
VC
Physiotherapy Assistant (Rehabilitation Assistant)
Vancouver Coastal Health
Vancouver, BC
- $32.84 CAD / hour
- Temporary
…position functions under the operational supervision of the Program Manager, practice supervision of the Physiotherapy Practice Coordinator, and the work direction of the designated…
Added 12 days ago
SD
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps partiel jour
Shoppers Drug Mart
Trois-Rivières, QC
- Part-time
Work for a local business owner while having the support of a strong retail brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online…
Added 12 days ago
SD
Pharmacy Assistant, Hourly Part Time Day
Shoppers Drug Mart
Sudbury, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…

Plotly

Technical Account Manager | Gestionnaire de comptes technique

Remote, Canada

Remote

Full-time

Apply on jobs.ashbyhq.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Remote eligibility: Canada listed. Check the posting for province restrictions.
Posting language: English · French
Posted: Oct 28, 2026

Original job description

English section of this bilingual listing.

About Plotly

Plotly builds the tools millions of developers use to work with data. Our open-source libraries are downloaded millions of times per day, Dash is one of the most popular ways to build data applications in Python, and we are building AI features up and down the stack.

As part of our Technical Account Management team, you’ll join a group of exceptional technical experts who love solving tough problems, pushing the boundaries of what’s possible, and making data analytics more accessible for everyone.

About the role

As a Technical Account Manager, and a member of the Sales organization, you will be the primary point of contact for a group of enterprise customers. You will work cross-functionally with Customer Success, Product, and the Account Executive team to ensure our customers are maximizing the value of Plotly/Dash Enterprise.

The TAM team is the engine of customer retention and adoption. You will be essential in driving major changes in how we work with customers and use our customer data to develop successful, repeatable processes.

Key responsibilities:

Take ownership of relationships with key customers - this includes enablement, implementation, user adoption, and infrastructure needs. You will actively monitor customer health and dive deep into customer usage data and files to identify and re-engage inactive or under-engaged customers, devising creative, technical, and high-touch strategies to drive sustained adoption.
Work closely with customers to understand their business needs and guide their usage of Plotly products. You will fill the gaps between product features and customer needs - through design advice, tool recommendations, hands-on coding, or whatever else is necessary.
Work closely with our Account Executives, drive customer retention and expansion by leading customers to successful, sustainable outcomes and demonstrating value to stakeholders at all levels.
Advise customers on best practices, product capabilities, and product roadmap.
Work with our Product team to understand and address customer needs, pain points, and other feedback.

Role requirements

We don't expect every candidate to check every box below. If you're strong across most of these, we'd love to hear from you.

Prior experience in a technical customer-facing role (Sales Engineering, Support, Customer Success, Sales etc.).
Demonstrated ability to manage competing priorities across a portfolio of customers.
Proficiency in Python is required, with a willingness to write and share code (basic to intermediate level) to solve complex customer problems and build tailored examples. A working knowledge of JavaScript or BI Tools (i.e., Tableau/PowerBI) is a bonus.
Strong written and verbal communication skills, coupled with charismatic and persuasive communication for engaging both highly technical and non-technical stakeholders.
Confidence in communicating with technical, business, and executive (including VP & C-level) stakeholders.
Strong understanding of data science, analytics, and/or software development workflows.
Passion for data analytics and creativity in guiding customers to successful outcomes.
Ability to travel for customer on-sites.

What you can expect from us

Health & Wellbeing
- Comprehensive health and wellness coverage
- Generous paid time off and flexible working hours
- Parental leave top-up program
Growth & Opportunity
- Stock options for all full-time employees
- Learning and development opportunities
- Work alongside a dedicated team
Flexibility & Community
- Fully remote work environment
- Home office support
- Plotly Community Forum
- -

À propos de Plotly

Read the full bilingual original

About Plotly

Key responsibilities:

Take ownership of relationships with key customers - this includes enablement, implementation, user adoption, and infrastructure needs. You will actively monitor customer health and dive deep into customer usage data and files to identify and re-engage inactive or under-engaged customers, devising creative, technical, and high-touch strategies to drive sustained adoption.
Work closely with customers to understand their business needs and guide their usage of Plotly products. You will fill the gaps between product features and customer needs - through design advice, tool recommendations, hands-on coding, or whatever else is necessary.
Work closely with our Account Executives, drive customer retention and expansion by leading customers to successful, sustainable outcomes and demonstrating value to stakeholders at all levels.
Advise customers on best practices, product capabilities, and product roadmap.
Connect customers with important Plotly resources (e.g., support, product, services).
Develop and manage customer profiles and metrics.
Work with our Product team to understand and address customer needs, pain points, and other feedback.

Role requirements

We don't expect every candidate to check every box below. If you're strong across most of these, we'd love to hear from you.

Prior experience in a technical customer-facing role (Sales Engineering, Support, Customer Success, Sales etc.).
Demonstrated ability to manage competing priorities across a portfolio of customers.
Proficiency in Python is required, with a willingness to write and share code (basic to intermediate level) to solve complex customer problems and build tailored examples. A working knowledge of JavaScript or BI Tools (i.e., Tableau/PowerBI) is a bonus.
Strong written and verbal communication skills, coupled with charismatic and persuasive communication for engaging both highly technical and non-technical stakeholders.
Confidence in communicating with technical, business, and executive (including VP & C-level) stakeholders.
Strong understanding of data science, analytics, and/or software development workflows.
Passion for data analytics and creativity in guiding customers to successful outcomes.
Ability to travel for customer on-sites.

What you can expect from us

Health & Wellbeing
- Comprehensive health and wellness coverage
- Generous paid time off and flexible working hours
- Parental leave top-up program
Growth & Opportunity
- Stock options for all full-time employees
- Learning and development opportunities
- Work alongside a dedicated team
Flexibility & Community
- Fully remote work environment
- Home office support
- Plotly Community Forum

À propos de Plotly

Plotly développe les outils que des millions de développeur·euse·s utilisent pour travailler avec les données. Nos librairies open source sont téléchargées des millions de fois chaque jour. Dash est l'une des solutions les plus populaires pour créer des applications de données en Python, et nous intégrons des fonctionnalités d'IA à tous les niveaux de nos produits.

En vous joignant à notre équipe de gestion de comptes technique, vous ferez partie d’un groupe d’expert.e.s qui aiment relever des défis complexes, repousser les limites du possible et rendre l’analyse de données accessible à tous.tes.

À propos du poste

Comme gestionnaire de comptes technique, vous ferez partie de l’équipe des ventes et serez la personne-ressource principale d’un portefeuille de grandes entreprises. Vous travaillerez main dans la main avec les équipes Réussite client, Produit et Direction de comptes pour que nos client.e.s profitent pleinement de Plotly/Dash Enterprise.

Cette équipe est au cœur de la fidélisation de la clientèle et de l’adoption de nos produits. Vous aurez une influence directe sur notre façon de travailler avec nos client.e.s et sur la manière dont nous utilisons nos données pour bâtir des processus qui ont fait leurs preuves.

Responsabilités principales

Vous serez responsable de la relation avec nos client.e.s clés, notamment pour la formation, l’accompagnement, la mise en œuvre, l’adoption et les besoins en infrastructure. Vous garderez un œil sur l’état des comptes et plongerez dans les données d’utilisation pour repérer les client.e.s moins actif.ve.s. Vous trouverez ensuite des façons créatives, techniques et personnalisées de les remobiliser et de favoriser une adoption durable.
Vous travaillerez de près avec les client.e.s pour bien comprendre leurs besoins d’affaires et les guider dans l’utilisation de nos produits. Vous comblerez l’écart entre les fonctionnalités offertes et les besoins des client.e.s, que ce soit par des conseils de conception, des recommandations d’outils, de la programmation ou tout autre moyen nécessaire.
En étroite collaboration avec nos directeur.trice.s de comptes, favoriser la fidélisation et la croissance des comptes en menant les client.e.s vers des résultats concluants et durables, et en démontrant la valeur de nos solutions aux intervenant.e.s de tous les niveaux.
Conseiller les client.e.s sur les pratiques exemplaires, les capacités des produits et la feuille de route produit.
Diriger les client.e.s vers les ressources appropriées de Plotly (p. ex., soutien, produit)
Établir et tenir à jour les profils et les indicateurs de rendement des client.e.s.
Collaborer avec notre équipe Produit pour bien comprendre les besoins, les irritants et les commentaires des client.e.s, et y donner suite.

Exigences du poste

Nous ne nous attendons pas à ce que chaque candidat·e coche toutes les cases ci-dessous. Si votre profil correspond fortement à la plupart d'entre elles, nous aimerions vous rencontrer.

De l’expérience dans un poste technique avec la clientèle, par exemple en ingénierie avant-vente, en soutien technique, en réussite client ou en ventes.
La capacité de jongler avec plusieurs priorités et plusieurs client.e.s à la fois.
Vous maîtrisez Python et n’hésitez pas à écrire et à partager du code (niveau débutant à intermédiaire) pour résoudre des problèmes complexes ou créer des exemples adaptés à vos client.e.s. La connaissance de JavaScript ou d’outils d’intelligence d’affaires comme Tableau ou Power BI est un atout.
D’excellentes aptitudes en communication, à l’écrit comme à l’oral, et le charisme nécessaire pour convaincre autant les spécialistes que les non-initié.e.s.
De l’aisance à échanger avec des équipes techniques, des gens d’affaires et la haute direction, jusqu’à la vice-présidence et la direction générale.
Une bonne compréhension des méthodes de travail en science des données, en analytique ou en développement logiciel.
Une passion pour l’analyse de données et la créativité nécessaire pour mener vos client.e.s vers le succès.
La possibilité de vous déplacer pour visiter les client.e.s.

Ce que nous vous offrons

Santé et bien-être
- Couverture santé complète
- Congés payés généreux et horaire de travail flexible
- Programme de complément de congé parental
Développement et croissance
- Options d'achat d'actions pour les employé·e·s à temps plein
- Opportunités d'apprentissage et de développement professionnel
- Travailler avec une équipe dévouée
Flexibilité et communauté
- Travail à distance
- Soutien au bureau à domicile
- Forum de la communauté Plotly

Apply on jobs.ashbyhq.com About employer

More about this job

Responsibilities

You will serve as the primary point of contact for enterprise customers, driving product adoption and retention through technical guidance and strategic engagement. You will also collaborate cross-functionally with product and sales teams to address customer needs and improve overall account health.

Requirements

Candidates should have prior experience in a technical customer-facing role and proficiency in Python, with a willingness to write code to solve customer problems. Strong communication skills and a solid understanding of data science or software development workflows are essential for success in this role.

Skills

Python
JavaScript
Tableau
Power BI
Data science
Analytics
Software development
Customer success
Sales engineering
Technical support
Relationship management
Customer retention
Data analytics
Communication
Problem solving

Benefits

Comprehensive health and wellness coverage
Generous paid time off
Flexible working hours
Parental leave top-up program
Stock options
Learning and development opportunities
Remote work environment
Home office support

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Technical Account Manager
Plotly
Dash
Python
JavaScript
Tableau
Power BI
Data Science
Analytics
Software Development
Customer Success
Sales Engineering
Enterprise Customers
Customer Retention
Customer Adoption
Infrastructure
Product Roadmap
Business Intelligence
Remote Work
SaaS

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Work requirements

Jobs in Canada