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Added 12 hours ago
CC
Core Software Developer
Circle Cardiovascular Imaging
Calgary, AB
- Full-time
We are careful stewards of resources focused on optimizing both customer and investor value. We strive to make Circle a place where employees are highly valued, engaged, and have…
Added 12 hours ago
M
Manager - Supply Chain
MineSense
Vancouver, BC
- Full-time
The Manager, Supply Chain leads the planning, inventory, logistics, shipping and receiving activities that keep MineSense's manufacturing operations, field services, and customer…
Added 13 hours ago
Senior Supervisor Construction
Gibson Energy
Edmonton, AB · Hardisty, AB · AB · Calgary, AB
Manage preconstruction and construction planning, including constructability reviews, scheduling, sequencing, value engineering, execution planning, contracting strategies, and contractor…
Added 13 hours ago
S
Project Controls Supervisor - Delivery Centre
Stantec
Fredericton, NB
- Full-time
Reporting to the Project Services Manager for Energy & Resources, the Project Controls Supervisor will play a key role in driving successful project delivery by leading a team that ensures…
Added 13 hours ago
MN
Project Coordinator
Modern Niagara
Ottawa, ON
- Full-time
The Project Coordinator works closely with the Project Manager to support the successful execution of projects. This role provides technical and administrative assistance to ensure projects…
Added 13 hours ago
Sales Support Manager - Montreal (m/f/d)
Nordex Group
Montreal, QC
The role of Sales Support Manager directly supports Nordex’s mission to develop and deliver clean power plants that make 100% renewable energy a reality for the world. As the Sales Support…
Added 13 hours ago
MH
Senior Growth Marketing Manager
Maya HTT
Remote, Canada
- Full-time
- Remote
Maya HTT is a leading developer of digital engineering solutions and a trusted Siemens Digital Industries Software partner. For more than 40 years, we have helped manufacturers innovate…
Added 13 hours ago
P
Technical Account Manager | Gestionnaire de comptes technique
Plotly
Remote, Canada
- Full-time
- Remote
As a Technical Account Manager, and a member of the Sales organization, you will be the primary point of contact for a group of enterprise customers. You will work cross-functionally with…
Added 13 hours ago
ML
Engineering Manager
Maple Leaf Foods Inc
London, ON
- $122,000 to $172,000 CAD / year
- Full-time
The Engineering Manager is responsible for providing strategic and operational leadership for all engineering, capital projects, technical services, facility infrastructure, utilities, and…
Added 13 hours ago
Environmental Health & Safety Manager
Greenfield Global Inc.
Johnstown, ON
Job Title: Environment Health and Safety Manager
Added 14 hours ago
BC
Project Manager - Buildings West
Bird Construction
Edmonton, AB
- Full-time
Project Manager - Buildings WestReporting to the Director of Operations, the Project Manager - Buildings West will be responsible for total project delivery including planning, execution…
Added 14 hours ago
E
Director, Construction
Extendicare
Markham, ON · Extendicare (Canada) Inc (Steeles Ave.)
- Full-time
Identify cost optimization and value engineering opportunities
Added 14 hours ago
Financial Analyst
ATS Automation
Cambridge, ON
All employees have the responsibility to work in a safe manner and report any health, safety or environmental concern to their manager or supervisor in a timely manner.
Added 14 hours ago
Senior Fullstack Developer (Python) - AI features team
AlayaCare
Montreal, QC
…team within the Data & Intelligence division. Reporting to the Engineering Manager, you will contribute to both frontend and backend architecture and implementation, helping guide the team…
Added 14 hours ago
UR
Information Technology Manager
Universal Realty Group
Halifax, NS
- Full-time
We’re seeking an experienced IT Manager who thrives in a fast-paced environment and is excited to contribute to a growing organization. This position is responsible for providing…
Added 14 hours ago
Product Manager
Scotiabank
Toronto, ON
Contributes to the overall success of the Cryptography Product / Cryptography Product and Engineering in Canada ensuring specific individual goals, plans, initiatives are executed /…
Added 14 hours ago
B
Bilingual Territory Manager MDS (Champlain ON, Outaouais/Abitibi QC)
BD
ON · Quebec, QC · CAN Québec - Boulevard du Parc Technologique
- Full-time
…the imagination and passion of all of us - from design and engineering to the manufacturing and marketing of our billions of MedTech products per year - to look at the impossible and find…
Added 15 hours ago
CT
Project Manager, Construction
Canadian Tire Corporation
Kitchener, ON · Quarry Park
- Full-time
The Project Manager, Construction reports to the Director, Construction as part of a high energy and motivated internal team, who will guide a team of consultants, general contractors, and…
Added 15 hours ago
W
Software Engineer I
Wayfair
Toronto, ON
- $120,000 to $130,000 CAD / year
- Full-time
We are also starting a new program for L1 Software Engineers. As part of Wayfair’s Accelerated Onboarding Program, you’ll begin your engineering journey alongside a cohort of peers,…
Added 15 hours ago
AA
Backend Software Developer
ATS Automation
Cambridge, ON
- $36.54 to $50.24 CAD / hour
A post-secondary engineering or computer science degree, diploma or equivalent with emphasis on software design and development
Added 15 hours ago
OS
Operational Excellence Analyst
Orion Steel Group
Camrose, AB · Edmonton, AB
- Full-time
Support of all other members of program office and execute activities provided by program office manager
Added 15 hours ago
SI
Millwright
Saputo Inc.
Saskatoon, SK
- Full-time
…communities around the world . As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment. Ready to bring your…
Added 15 hours ago
CB
Knowledge Management Lawyer
Cassels Brock & Blackwell LLP
Toronto, ON
- Full-time
Conveying complex information to all stakeholders and be able to articulate the vision and value of the knowledge function to all stakeholders. Able to act as a change manager and…
Added 15 hours ago
CT
Project Manager, Supply Chain Automation and Asset Management
Canadian Tire Corporation
Brampton, ON · AJ Billes Distribution Centre [AJBDC]
- Full-time
Set direction, establish accountabilities, align workstreams, manage interdependencies and trade-offs, resolve conflicts, and protect approved outcomes and business value.
Added 15 hours ago
B
Systems Administrator - (Windows and Unix-Linux environments/ Automation/ AWS)
BMO
Toronto, ON · SCC
- Full-time
…during an incident. Provides immediate response to production program or system problems. Participates in testing cycles to ensure the ability to deploy and operability of infrastructure…

Plotly

Technical Account Manager | Gestionnaire de comptes technique

Remote, Canada

Remote

Full-time

Apply About employer

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Job details

Job type: Full-time
Workplace: Remote
Posting language: English · French
Posted: Oct 28, 2026

Original job description

English section of this bilingual listing.

About Plotly

Plotly builds the tools millions of developers use to work with data. Our open-source libraries are downloaded millions of times per day, Dash is one of the most popular ways to build data applications in Python, and we are building AI features up and down the stack.

As part of our Technical Account Management team, you’ll join a group of exceptional technical experts who love solving tough problems, pushing the boundaries of what’s possible, and making data analytics more accessible for everyone.

About the role

As a Technical Account Manager, and a member of the Sales organization, you will be the primary point of contact for a group of enterprise customers. You will work cross-functionally with Customer Success, Product, and the Account Executive team to ensure our customers are maximizing the value of Plotly/Dash Enterprise.

The TAM team is the engine of customer retention and adoption. You will be essential in driving major changes in how we work with customers and use our customer data to develop successful, repeatable processes.

Key responsibilities:

Take ownership of relationships with key customers - this includes enablement, implementation, user adoption, and infrastructure needs. You will actively monitor customer health and dive deep into customer usage data and files to identify and re-engage inactive or under-engaged customers, devising creative, technical, and high-touch strategies to drive sustained adoption.
Work closely with customers to understand their business needs and guide their usage of Plotly products. You will fill the gaps between product features and customer needs - through design advice, tool recommendations, hands-on coding, or whatever else is necessary.
Work closely with our Account Executives, drive customer retention and expansion by leading customers to successful, sustainable outcomes and demonstrating value to stakeholders at all levels.
Advise customers on best practices, product capabilities, and product roadmap.
Work with our Product team to understand and address customer needs, pain points, and other feedback.

Role requirements

We don't expect every candidate to check every box below. If you're strong across most of these, we'd love to hear from you.

Prior experience in a technical customer-facing role (Sales Engineering, Support, Customer Success, Sales etc.).
Demonstrated ability to manage competing priorities across a portfolio of customers.
Proficiency in Python is required, with a willingness to write and share code (basic to intermediate level) to solve complex customer problems and build tailored examples. A working knowledge of JavaScript or BI Tools (i.e., Tableau/PowerBI) is a bonus.
Strong written and verbal communication skills, coupled with charismatic and persuasive communication for engaging both highly technical and non-technical stakeholders.
Confidence in communicating with technical, business, and executive (including VP & C-level) stakeholders.
Strong understanding of data science, analytics, and/or software development workflows.
Passion for data analytics and creativity in guiding customers to successful outcomes.
Ability to travel for customer on-sites.

What you can expect from us

Health & Wellbeing
- Comprehensive health and wellness coverage
- Generous paid time off and flexible working hours
- Parental leave top-up program
Growth & Opportunity
- Stock options for all full-time employees
- Learning and development opportunities
- Work alongside a dedicated team
Flexibility & Community
- Fully remote work environment
- Home office support
- Plotly Community Forum
- -

À propos de Plotly

Read the full bilingual original

About Plotly

Key responsibilities:

Take ownership of relationships with key customers - this includes enablement, implementation, user adoption, and infrastructure needs. You will actively monitor customer health and dive deep into customer usage data and files to identify and re-engage inactive or under-engaged customers, devising creative, technical, and high-touch strategies to drive sustained adoption.
Work closely with customers to understand their business needs and guide their usage of Plotly products. You will fill the gaps between product features and customer needs - through design advice, tool recommendations, hands-on coding, or whatever else is necessary.
Work closely with our Account Executives, drive customer retention and expansion by leading customers to successful, sustainable outcomes and demonstrating value to stakeholders at all levels.
Advise customers on best practices, product capabilities, and product roadmap.
Connect customers with important Plotly resources (e.g., support, product, services).
Develop and manage customer profiles and metrics.
Work with our Product team to understand and address customer needs, pain points, and other feedback.

Role requirements

We don't expect every candidate to check every box below. If you're strong across most of these, we'd love to hear from you.

Prior experience in a technical customer-facing role (Sales Engineering, Support, Customer Success, Sales etc.).
Demonstrated ability to manage competing priorities across a portfolio of customers.
Proficiency in Python is required, with a willingness to write and share code (basic to intermediate level) to solve complex customer problems and build tailored examples. A working knowledge of JavaScript or BI Tools (i.e., Tableau/PowerBI) is a bonus.
Strong written and verbal communication skills, coupled with charismatic and persuasive communication for engaging both highly technical and non-technical stakeholders.
Confidence in communicating with technical, business, and executive (including VP & C-level) stakeholders.
Strong understanding of data science, analytics, and/or software development workflows.
Passion for data analytics and creativity in guiding customers to successful outcomes.
Ability to travel for customer on-sites.

What you can expect from us

Health & Wellbeing
- Comprehensive health and wellness coverage
- Generous paid time off and flexible working hours
- Parental leave top-up program
Growth & Opportunity
- Stock options for all full-time employees
- Learning and development opportunities
- Work alongside a dedicated team
Flexibility & Community
- Fully remote work environment
- Home office support
- Plotly Community Forum

À propos de Plotly

Plotly développe les outils que des millions de développeur·euse·s utilisent pour travailler avec les données. Nos librairies open source sont téléchargées des millions de fois chaque jour. Dash est l'une des solutions les plus populaires pour créer des applications de données en Python, et nous intégrons des fonctionnalités d'IA à tous les niveaux de nos produits.

En vous joignant à notre équipe de gestion de comptes technique, vous ferez partie d’un groupe d’expert.e.s qui aiment relever des défis complexes, repousser les limites du possible et rendre l’analyse de données accessible à tous.tes.

À propos du poste

Comme gestionnaire de comptes technique, vous ferez partie de l’équipe des ventes et serez la personne-ressource principale d’un portefeuille de grandes entreprises. Vous travaillerez main dans la main avec les équipes Réussite client, Produit et Direction de comptes pour que nos client.e.s profitent pleinement de Plotly/Dash Enterprise.

Cette équipe est au cœur de la fidélisation de la clientèle et de l’adoption de nos produits. Vous aurez une influence directe sur notre façon de travailler avec nos client.e.s et sur la manière dont nous utilisons nos données pour bâtir des processus qui ont fait leurs preuves.

Responsabilités principales

Vous serez responsable de la relation avec nos client.e.s clés, notamment pour la formation, l’accompagnement, la mise en œuvre, l’adoption et les besoins en infrastructure. Vous garderez un œil sur l’état des comptes et plongerez dans les données d’utilisation pour repérer les client.e.s moins actif.ve.s. Vous trouverez ensuite des façons créatives, techniques et personnalisées de les remobiliser et de favoriser une adoption durable.
Vous travaillerez de près avec les client.e.s pour bien comprendre leurs besoins d’affaires et les guider dans l’utilisation de nos produits. Vous comblerez l’écart entre les fonctionnalités offertes et les besoins des client.e.s, que ce soit par des conseils de conception, des recommandations d’outils, de la programmation ou tout autre moyen nécessaire.
En étroite collaboration avec nos directeur.trice.s de comptes, favoriser la fidélisation et la croissance des comptes en menant les client.e.s vers des résultats concluants et durables, et en démontrant la valeur de nos solutions aux intervenant.e.s de tous les niveaux.
Conseiller les client.e.s sur les pratiques exemplaires, les capacités des produits et la feuille de route produit.
Diriger les client.e.s vers les ressources appropriées de Plotly (p. ex., soutien, produit)
Établir et tenir à jour les profils et les indicateurs de rendement des client.e.s.
Collaborer avec notre équipe Produit pour bien comprendre les besoins, les irritants et les commentaires des client.e.s, et y donner suite.

Exigences du poste

Nous ne nous attendons pas à ce que chaque candidat·e coche toutes les cases ci-dessous. Si votre profil correspond fortement à la plupart d'entre elles, nous aimerions vous rencontrer.

De l’expérience dans un poste technique avec la clientèle, par exemple en ingénierie avant-vente, en soutien technique, en réussite client ou en ventes.
La capacité de jongler avec plusieurs priorités et plusieurs client.e.s à la fois.
Vous maîtrisez Python et n’hésitez pas à écrire et à partager du code (niveau débutant à intermédiaire) pour résoudre des problèmes complexes ou créer des exemples adaptés à vos client.e.s. La connaissance de JavaScript ou d’outils d’intelligence d’affaires comme Tableau ou Power BI est un atout.
D’excellentes aptitudes en communication, à l’écrit comme à l’oral, et le charisme nécessaire pour convaincre autant les spécialistes que les non-initié.e.s.
De l’aisance à échanger avec des équipes techniques, des gens d’affaires et la haute direction, jusqu’à la vice-présidence et la direction générale.
Une bonne compréhension des méthodes de travail en science des données, en analytique ou en développement logiciel.
Une passion pour l’analyse de données et la créativité nécessaire pour mener vos client.e.s vers le succès.
La possibilité de vous déplacer pour visiter les client.e.s.

Ce que nous vous offrons

Santé et bien-être
- Couverture santé complète
- Congés payés généreux et horaire de travail flexible
- Programme de complément de congé parental
Développement et croissance
- Options d'achat d'actions pour les employé·e·s à temps plein
- Opportunités d'apprentissage et de développement professionnel
- Travailler avec une équipe dévouée
Flexibilité et communauté
- Travail à distance
- Soutien au bureau à domicile
- Forum de la communauté Plotly

Apply About employer

More about this job

Responsibilities

You will serve as the primary point of contact for enterprise customers, driving product adoption and retention through technical guidance and strategic engagement. You will also collaborate cross-functionally with product and sales teams to address customer needs and improve overall account health.

Requirements

Candidates should have prior experience in a technical customer-facing role and proficiency in Python, with a willingness to write code to solve customer problems. Strong communication skills and a solid understanding of data science or software development workflows are essential for success in this role.

Skills

Python
JavaScript
Tableau
Power BI
Data science
Analytics
Software development
Customer success
Sales engineering
Technical support
Relationship management
Customer retention
Data analytics
Communication
Problem solving

Benefits

Comprehensive health and wellness coverage
Generous paid time off
Flexible working hours
Parental leave top-up program
Stock options
Learning and development opportunities
Remote work environment
Home office support

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Technical Account Manager
Plotly
Dash
Python
JavaScript
Tableau
Power BI
Data Science
Analytics
Software Development
Customer Success
Sales Engineering
Enterprise Customers
Customer Retention
Customer Adoption
Infrastructure
Product Roadmap
Business Intelligence
Remote Work
SaaS

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