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Added 1 min ago
TG
Technology Portfolio Manager (Global Technology Solutions)
TMX Group
Toronto, ON
- $120,000 to $140,000 CAD / year
- Full-time
…innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our…
Added 1 min ago
B
Logistics and Transport Coordinator
BRP
Valcourt, QC
- Temporary
…Transport Coordinator, reporting to the Technical Services Manager, to optimize and manage logistics processes and transportation in an innovation-driven environment. In this role, you will…
Added 1 min ago
MC
Gestionnaire de marque, Cardiovasculaire / Brand Manager, Cardiovascular
Merck Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…Marketing Budget Management, Marketing Operations, Market Research, Product Launch Planning, Product Rollouts, Project…
Added 1 min ago
MC
Gestionnaire de marque, Cardiovasculaire / Brand Manager, Cardiovascular
Merck Canada
Kirkland, QC
- Full-time
…Marketing Budget Management, Marketing Operations, Market Research, Product Launch Planning, Product Rollouts, Project…
Added 1 min ago
AE
Senior Manager, Global Retail Talent Development
Arc'teryx Equipment
North Vancouver, BC
- Full-time
As the Senior Manager, Global Retail Talent Development, you will lead the development and evolution of Arc’teryx’s global retail learning portfolio, helping our retail organization build…
Added 1 min ago
G
Part-Time Key Holder - Bayview Village
Geox
Toronto, ON
- Part-time
Knowledgeable in communicating all aspects of product including store collections, best sellers and seasonal product trends
Added 1 min ago
N
Manager, Health Economics and Outcomes Research
Novartis
Toronto, ON
- Full-time
…and pricing and reimbursement submissions. Develop impactful product listing agreements and negotiation strategies in collaboration with Health Policy, Access, Medical and international…
Added 1 min ago
DC
Senior Mechanical Engineer
Danaher Corporation
Concord, ON · CAN - Concord - AB Sciex LP
- $111,000 to $135,000 CAD / year
- Full-time
This position reports to the Mechanical Hardware Design (MHD) Senior Manager within the R&D Department located in Concord, Ontario, Canada and will be an on-site role.
Added 1 min ago
CS
Culinary Manager
Cogir Senior Living
Kawartha Lakes, ON · Bloom Lindsay
- Full-time
The Culinary Manager manages all aspects of culinary service within the community to consistently deliver an exceptional dining experience to our residents and guests. The incumbent is a…
Added 1 min ago
T
Customer Experience Associate
TD
Kelowna, BC
- Part-time
…branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada,…
Added 1 min ago
T
Associate Vice President, Agentic Software Development
TD
Toronto, ON
- Full-time
Own the enterprise design tooling capability supporting product, experience and solution design, including platform strategy, practitioner workflows, collaboration, design-to-engineering…
Added 1 min ago
T
Personal Banking Associate Trainee
TD
AB
- Full-time
…branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada,…
Added 1 min ago
Grinder
Mattr
Edmonton, AB
…parts according to specifications. Reporting to the Production Manager or Shift Supervisor, this role helps ensure products are completed safely, efficiently, and to established quality…
Added 1 min ago
ST
Performance Marketing Manager
Savvy Talent
Remote, Canada
- Remote
Collaborate across teams: Work with Growth, Product Marketing, and external partners to improve acquisition performance.
Added 1 min ago
CI
Supervisor (Part Time)
Carters Inc.
Belleville, ON
- Part-time
…talents, and continually educates themselves and others on product styles, features, and…
Added 1 min ago
Digital Architect
Government of Alberta
AB
The Forward Delivery & Modernization Branch is looking for two (2) Digital Architects. Reporting to the Manager, Development, the Digital Architect is a visionary and technical leader…
Added 1 min ago
C
Technical Sales Manager - Wood Architectural Solutions
CertainTeed
Mississauga, ON
- Full-time
CertainTeed is seeking an experienced Technical Sales Manager, Wood to serve as a trusted technical partner to architects, contractors, independent manufacturer representatives, sales…
Added 1 min ago
MT
Engineering Technician
MineSense Technologies Ltd.
Vancouver, BC
- $52,500 to $56,000 CAD / year
- Full-time
We are looking for a talented Engineering Technician to join our Operations Team in Vancouver, BC. Reporting to the Manager, Vancouver Operations, this individual is responsible for…
Added 1 min ago
ST
Performance Marketing Manager
Savvy Talent
Vancouver, BC
- Full-time
Collaborate across teams: Work with Growth, Product Marketing, and external partners to improve acquisition performance
Added 16 mins ago
L
Full Stack Engineer, Agentic AI
Lazer
Remote, Canada
- Contract
- Remote
Lazer is a world-class digital product studio composed of 180+ senior engineers and designers with backgrounds from companies like Apple, Google, Coinbase, and more. With our product…
Added 16 mins ago
RB
Senior Relationship Manager, Retail Financial Services
Royal Bank of Canada
Montreal, QC
- Full-time
We are looking for a Senior Relationship Manager, Retail Financial Services to join our Automotive Finance team. In this strategic role, you will be responsible for developing and…
Added 16 mins ago
N
Manager, Health Economics and Outcomes Research
Novartis
Toronto, ON
- Full-time
…and pricing and reimbursement submissions. Develop impactful product listing agreements and negotiation strategies in collaboration with Health Policy, Access, Medical and international…
Added 31 mins ago
S
Retail Store Manager
Skechers
Edmonton, AB · AB
- Full-time
As a Store Manager at Skechers, you’ll lead and inspire a team to deliver exceptional customer service, achieve sales goals, and maintain top-tier visual merchandising standards. Your…
Added 31 mins ago
Production Manager (Supply Chain & Logistics)
OSI Maritime Systems
Burnaby, BC
The Production Manager is responsible for the production and delivery of the Company’s products to military and commercial marine navigation customers. The incumbent works closely with…
Added 31 mins ago
Trainee, Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Ucluelet, BC
You're a master time manager, you can prioritize your workload, plus you demonstrate confidentiality and discretion

Plotly

Technical Account Manager | Gestionnaire de comptes technique

Remote, Canada

Remote

Full-time

Apply About employer

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Job details

Job type: Full-time
Workplace: Remote
Posting language: English · French
Posted: Oct 28, 2026

Original job description

English section of this bilingual listing.

About Plotly

Plotly builds the tools millions of developers use to work with data. Our open-source libraries are downloaded millions of times per day, Dash is one of the most popular ways to build data applications in Python, and we are building AI features up and down the stack.

As part of our Technical Account Management team, you’ll join a group of exceptional technical experts who love solving tough problems, pushing the boundaries of what’s possible, and making data analytics more accessible for everyone.

About the role

As a Technical Account Manager, and a member of the Sales organization, you will be the primary point of contact for a group of enterprise customers. You will work cross-functionally with Customer Success, Product, and the Account Executive team to ensure our customers are maximizing the value of Plotly/Dash Enterprise.

The TAM team is the engine of customer retention and adoption. You will be essential in driving major changes in how we work with customers and use our customer data to develop successful, repeatable processes.

Key responsibilities:

Take ownership of relationships with key customers - this includes enablement, implementation, user adoption, and infrastructure needs. You will actively monitor customer health and dive deep into customer usage data and files to identify and re-engage inactive or under-engaged customers, devising creative, technical, and high-touch strategies to drive sustained adoption.
Work closely with customers to understand their business needs and guide their usage of Plotly products. You will fill the gaps between product features and customer needs - through design advice, tool recommendations, hands-on coding, or whatever else is necessary.
Work closely with our Account Executives, drive customer retention and expansion by leading customers to successful, sustainable outcomes and demonstrating value to stakeholders at all levels.
Advise customers on best practices, product capabilities, and product roadmap.
Work with our Product team to understand and address customer needs, pain points, and other feedback.

Role requirements

We don't expect every candidate to check every box below. If you're strong across most of these, we'd love to hear from you.

Prior experience in a technical customer-facing role (Sales Engineering, Support, Customer Success, Sales etc.).
Demonstrated ability to manage competing priorities across a portfolio of customers.
Proficiency in Python is required, with a willingness to write and share code (basic to intermediate level) to solve complex customer problems and build tailored examples. A working knowledge of JavaScript or BI Tools (i.e., Tableau/PowerBI) is a bonus.
Strong written and verbal communication skills, coupled with charismatic and persuasive communication for engaging both highly technical and non-technical stakeholders.
Confidence in communicating with technical, business, and executive (including VP & C-level) stakeholders.
Strong understanding of data science, analytics, and/or software development workflows.
Passion for data analytics and creativity in guiding customers to successful outcomes.
Ability to travel for customer on-sites.

What you can expect from us

Health & Wellbeing
- Comprehensive health and wellness coverage
- Generous paid time off and flexible working hours
- Parental leave top-up program
Growth & Opportunity
- Stock options for all full-time employees
- Learning and development opportunities
- Work alongside a dedicated team
Flexibility & Community
- Fully remote work environment
- Home office support
- Plotly Community Forum
- -

À propos de Plotly

Read the full bilingual original

About Plotly

Key responsibilities:

Take ownership of relationships with key customers - this includes enablement, implementation, user adoption, and infrastructure needs. You will actively monitor customer health and dive deep into customer usage data and files to identify and re-engage inactive or under-engaged customers, devising creative, technical, and high-touch strategies to drive sustained adoption.
Work closely with customers to understand their business needs and guide their usage of Plotly products. You will fill the gaps between product features and customer needs - through design advice, tool recommendations, hands-on coding, or whatever else is necessary.
Work closely with our Account Executives, drive customer retention and expansion by leading customers to successful, sustainable outcomes and demonstrating value to stakeholders at all levels.
Advise customers on best practices, product capabilities, and product roadmap.
Connect customers with important Plotly resources (e.g., support, product, services).
Develop and manage customer profiles and metrics.
Work with our Product team to understand and address customer needs, pain points, and other feedback.

Role requirements

We don't expect every candidate to check every box below. If you're strong across most of these, we'd love to hear from you.

Prior experience in a technical customer-facing role (Sales Engineering, Support, Customer Success, Sales etc.).
Demonstrated ability to manage competing priorities across a portfolio of customers.
Proficiency in Python is required, with a willingness to write and share code (basic to intermediate level) to solve complex customer problems and build tailored examples. A working knowledge of JavaScript or BI Tools (i.e., Tableau/PowerBI) is a bonus.
Strong written and verbal communication skills, coupled with charismatic and persuasive communication for engaging both highly technical and non-technical stakeholders.
Confidence in communicating with technical, business, and executive (including VP & C-level) stakeholders.
Strong understanding of data science, analytics, and/or software development workflows.
Passion for data analytics and creativity in guiding customers to successful outcomes.
Ability to travel for customer on-sites.

What you can expect from us

Health & Wellbeing
- Comprehensive health and wellness coverage
- Generous paid time off and flexible working hours
- Parental leave top-up program
Growth & Opportunity
- Stock options for all full-time employees
- Learning and development opportunities
- Work alongside a dedicated team
Flexibility & Community
- Fully remote work environment
- Home office support
- Plotly Community Forum

À propos de Plotly

Plotly développe les outils que des millions de développeur·euse·s utilisent pour travailler avec les données. Nos librairies open source sont téléchargées des millions de fois chaque jour. Dash est l'une des solutions les plus populaires pour créer des applications de données en Python, et nous intégrons des fonctionnalités d'IA à tous les niveaux de nos produits.

En vous joignant à notre équipe de gestion de comptes technique, vous ferez partie d’un groupe d’expert.e.s qui aiment relever des défis complexes, repousser les limites du possible et rendre l’analyse de données accessible à tous.tes.

À propos du poste

Comme gestionnaire de comptes technique, vous ferez partie de l’équipe des ventes et serez la personne-ressource principale d’un portefeuille de grandes entreprises. Vous travaillerez main dans la main avec les équipes Réussite client, Produit et Direction de comptes pour que nos client.e.s profitent pleinement de Plotly/Dash Enterprise.

Cette équipe est au cœur de la fidélisation de la clientèle et de l’adoption de nos produits. Vous aurez une influence directe sur notre façon de travailler avec nos client.e.s et sur la manière dont nous utilisons nos données pour bâtir des processus qui ont fait leurs preuves.

Responsabilités principales

Vous serez responsable de la relation avec nos client.e.s clés, notamment pour la formation, l’accompagnement, la mise en œuvre, l’adoption et les besoins en infrastructure. Vous garderez un œil sur l’état des comptes et plongerez dans les données d’utilisation pour repérer les client.e.s moins actif.ve.s. Vous trouverez ensuite des façons créatives, techniques et personnalisées de les remobiliser et de favoriser une adoption durable.
Vous travaillerez de près avec les client.e.s pour bien comprendre leurs besoins d’affaires et les guider dans l’utilisation de nos produits. Vous comblerez l’écart entre les fonctionnalités offertes et les besoins des client.e.s, que ce soit par des conseils de conception, des recommandations d’outils, de la programmation ou tout autre moyen nécessaire.
En étroite collaboration avec nos directeur.trice.s de comptes, favoriser la fidélisation et la croissance des comptes en menant les client.e.s vers des résultats concluants et durables, et en démontrant la valeur de nos solutions aux intervenant.e.s de tous les niveaux.
Conseiller les client.e.s sur les pratiques exemplaires, les capacités des produits et la feuille de route produit.
Diriger les client.e.s vers les ressources appropriées de Plotly (p. ex., soutien, produit)
Établir et tenir à jour les profils et les indicateurs de rendement des client.e.s.
Collaborer avec notre équipe Produit pour bien comprendre les besoins, les irritants et les commentaires des client.e.s, et y donner suite.

Exigences du poste

Nous ne nous attendons pas à ce que chaque candidat·e coche toutes les cases ci-dessous. Si votre profil correspond fortement à la plupart d'entre elles, nous aimerions vous rencontrer.

De l’expérience dans un poste technique avec la clientèle, par exemple en ingénierie avant-vente, en soutien technique, en réussite client ou en ventes.
La capacité de jongler avec plusieurs priorités et plusieurs client.e.s à la fois.
Vous maîtrisez Python et n’hésitez pas à écrire et à partager du code (niveau débutant à intermédiaire) pour résoudre des problèmes complexes ou créer des exemples adaptés à vos client.e.s. La connaissance de JavaScript ou d’outils d’intelligence d’affaires comme Tableau ou Power BI est un atout.
D’excellentes aptitudes en communication, à l’écrit comme à l’oral, et le charisme nécessaire pour convaincre autant les spécialistes que les non-initié.e.s.
De l’aisance à échanger avec des équipes techniques, des gens d’affaires et la haute direction, jusqu’à la vice-présidence et la direction générale.
Une bonne compréhension des méthodes de travail en science des données, en analytique ou en développement logiciel.
Une passion pour l’analyse de données et la créativité nécessaire pour mener vos client.e.s vers le succès.
La possibilité de vous déplacer pour visiter les client.e.s.

Ce que nous vous offrons

Santé et bien-être
- Couverture santé complète
- Congés payés généreux et horaire de travail flexible
- Programme de complément de congé parental
Développement et croissance
- Options d'achat d'actions pour les employé·e·s à temps plein
- Opportunités d'apprentissage et de développement professionnel
- Travailler avec une équipe dévouée
Flexibilité et communauté
- Travail à distance
- Soutien au bureau à domicile
- Forum de la communauté Plotly

Apply About employer

More about this job

Responsibilities

You will serve as the primary point of contact for enterprise customers, driving product adoption and retention through technical guidance and strategic engagement. You will also collaborate cross-functionally with product and sales teams to address customer needs and improve overall account health.

Requirements

Candidates should have prior experience in a technical customer-facing role and proficiency in Python, with a willingness to write code to solve customer problems. Strong communication skills and a solid understanding of data science or software development workflows are essential for success in this role.

Skills

Python
JavaScript
Tableau
Power BI
Data science
Analytics
Software development
Customer success
Sales engineering
Technical support
Relationship management
Customer retention
Data analytics
Communication
Problem solving

Benefits

Comprehensive health and wellness coverage
Generous paid time off
Flexible working hours
Parental leave top-up program
Stock options
Learning and development opportunities
Remote work environment
Home office support

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Technical Account Manager
Plotly
Dash
Python
JavaScript
Tableau
Power BI
Data Science
Analytics
Software Development
Customer Success
Sales Engineering
Enterprise Customers
Customer Retention
Customer Adoption
Infrastructure
Product Roadmap
Business Intelligence
Remote Work
SaaS

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