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Added 22 mins ago
T
Dynamics/Sharepoint Architect
TEKsystems
Toronto, ON
- $125 to $145 CAD / hour
- Contract
The Senior Microsoft Upgrade Specialist will provide hands-on technical leadership and overall delivery oversight for the Clinic Information Management System (CIMS) upgrade. The role will…
Added 53 mins ago
SJ
Clinical Manager, Transplant & Kidney Care Clinics
St. Joseph's Healthcare Hamilton
Hamilton, ON · Charlton Campus
- Full-time
-Reviews and revises policies and procedures that will ensure excellent delivery of service
Added 53 mins ago
SJ
Nurse Practitioner - SCIS-SOC
St. Joseph's Healthcare Hamilton
Hamilton, ON
- Part-time
-Current BCLS/HCP Certification required
Added 1 hour ago
UO
Senior Advisor, Program Management
University of Ottawa
Ottawa, ON · Hamelin Hall
- Full-time
Reporting to the Director of the Official Languages and Bilingualism Institute, leads the planning, organization, execution and continuous improvement of all aspects related to the…
Added 1 hour ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 1 hour ago
Business & Financial Lead
Health Sciences North
ON · Sudbury, ON
Provide financial management, business planning and decision-support services to the Central Intake and eReferral programs, while providing strategic business support to managers…
Added 1 hour ago
Business & Financial Lead
Health Sciences North
ON · Sudbury, ON
Provide financial management, business planning and decision-support services to the Central Intake and eReferral programs, while providing strategic business support to managers…
Added 2 hours ago
GC
Senior Engineering Manager, Enterprise CI for Games
Game Companies
Vancouver, BC
- Full-time
You will report to a Senior Technical Director within the Game Developer Experience (GDX) team. We build and scale the continuous integration (CI) ecosystem that powers builds and preflight…
Added 3 hours ago
SC
Director – Station Infrastructure
SYSTRA Canada
Toronto, ON
- Full-time
Leads a high performing team in the delivery of station infrastructure projects on behalf of the VP GO Expansion Stations Capital Delivery, encompassing construction, commissioning, and…
Added 4 hours ago
M
Director CX Insights & Activation
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Are you ready to elevate digital experiences and lead a Voice of Customer (VOC) and Customer Experience (CX) Insights team in shaping exceptional user journeys? Reporting to the AVP CX…
Added 5 hours ago
LH
Physiotherapist
Lifemark Health Group
Victoria, BC
- $100,000 to $131,000 CAD / year
- Full-time
Top-Tier Compensation – Competitive earnings with salary or fee-for-service options and employee or contractor-based arrangements to suit your needs.
Added 5 hours ago
VC
Directeur(trice) de l'ingénierie | Head of Engineering
Valsoft Corporation
Remote, Canada
- Full-time
- Remote
…investor in vertical market software businesses. Valsoft acquires and operates software companies with a permanent ownership mindset, emphasizing autonomy, disciplined growth, and long-term…
Added 5 hours ago
MG
Clinical Pharmacist
Michael Garron Hospital
Toronto, ON
- Full-time
Is available to work week-end and evening shifts and assists in completion of the calendar schedule
Added 5 hours ago
LH
Product Manager, Referral Management
Lifemark Health Group
Brampton, ON
- $95,000 to $110,000 CAD / year
- Full-time
This is a hybrid position (4 days per week in office from 1 of our office locations below and 1 day remote)
Added 5 hours ago
LH
Product Manager, Referral Management
Lifemark Health Group
Toronto, ON · North York, ON
- $95,000 to $110,000 CAD / year
- Full-time
This is a hybrid position (4 days per week in office from 1 of our office locations below and 1 day remote)
Added 6 hours ago
LH
Clinic Director
Lifemark Health Group
Trenton, ON
- $80,622 to $118,246 CAD / year
- Full-time
Develop and implement action plans to strengthen service delivery, improve outcomes, and support sustainable clinic success.
Added 6 hours ago
LH
Clinic Director
Lifemark Health Group
Prince Edward, ON
- $80,622 to $118,246 CAD / year
- Full-time
Develop and implement action plans to strengthen service delivery, improve outcomes, and support sustainable clinic success.
Added 6 hours ago
Director, Talent Development
Liberty Utilities
Oakville, ON
Lead talent attraction strategies and delivery across skilled trades, field operations, engineering, customer service, professional, and leadership roles.
Added 6 hours ago
SP
Clinical Supervisor
Surrey Place
Toronto, ON · Scarborough, ON
- Full-time
The TRE-ADD Program at Surrey Place is seeking a Clinical Supervisor. Reporting to the Director, TRE-ADD, you will provide clinical accountability for the development, delivery and…
Added 7 hours ago
AC
Finance Manager, Academic
Algonquin College of Applied Arts and Technology
Ottawa, ON
- Full-time
Reporting to the Associate Director, Academic Finance Operations, the Finance Manager provides cross departmental leadership in financial strategy, budget development, quarterly budget…
Added 7 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 7 hours ago
RT
Director, Growth Strategy & Operations
Raising The Village
Remote, Canada
- Full-time
- Remote
Raising The Village is building a Growth function capable of supporting a much larger and more diversified philanthropic portfolio. The Director, Growth Operations & Strategy will lead the…
Added 7 hours ago
FC
Capacity Planning Manager PMO
Fidelity Canada
Mississauga, ON
- Full-time
Reporting to the Director, Planning & Management, this role will be responsible for ensuring that our delivery function operates with agility and that resources are allocated where they are…
Added 7 hours ago
ET
P-26-007 - Speech Therapist
Eastern Townships School Board
Magog, QC
- $57,492 to $105,469 CAD / year
- Full-time
Participates in developing and implementing a speech therapy or audiology service, while taking into account the academic and administrative requirements of both the educational…
Added 7 hours ago
AC
Director, IT Business Unit
ALTEN Canada
Toronto, ON
- Full-time
As Director of the IT Business Unit in Toronto, you will have end-to-end responsibility for building and scaling ALTEN Canada’s IT services business in Ontario.

PLP

Customer Service /Inside Sales Representative | Service à la clientèle / Représentant des ventes internes

Montreal, QC, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 1, 2026
Work location: Full Time Minimum 4 days in officeWork schedule, 8am to 4:30pm, 40 hours a week
Posting language: English · French
Posted: Nov 1, 2026

Original job description

English section of this bilingual listing.

Key Job Responsibilities:

Under stand customers needs and provide exceptional service to the CustomerAnalyze and Prepare customer quotes in a timely mannerCheck all pricing and delivery information before entering sales ordersCollaborate with PLP team to meet customers expectations and continuously improve our service

Reports to: Sales & Marketing Director

Primary work location: Lachine, Quebec

Travel requirement: Minimal

Tasks & Responsibilities:

Customer Service:

Handle all requests from customers that come via email to sales folders or by phone and coordinate inquiries with customer service, sales and technical support teams (and other departments as required)Identify and assess customers’ needs to achieve satisfactionBuild sustainable relationships and trust with customer accountsHandle customer complaints, provide appropriate solutions and alternatives in a timely manner; follow up to ensure resolutionCollaborate with Sales Managers on managing customer's activities and improving our competitive positionProcesses new customer accounts/profiles with Accounting DepartmentOther duties as required.

Quoting:

Receives, analyzes and prepare requests for quotations in coordination with Sales Managers.Understand customer needs for product, delivery and price and assess competitive informationCoordinate support from Technical Support, Supply Chain and Operations to address product, cost, packaging and lead time requirements for the quotation.Follow established practices for quoting process to ensure documentation of interactions and approvalsCollaborate with sales team on follow ups and documenting won/loss status in ERP/CRM

Order Entry and Management:

Follow order entry process to ensure order conditions are met and accuracy of all pricing and delivery information Provide order tracking information, advise stock availability, provide information regarding the status of customer purchase orders.Collaborate with Operations, Supply chain, QC and Engineering to ensure customer expectations are met and managed on their orders

Job Requirements:

Excellent inter-personal skillsExcellent communication skills across all formats (phone, in-person, email, etc)Strong collaborative and team skillsExcellent attention to detail under tight timelinesAbility to multi-task and coordinate responses to multiple customer requestsSpoken and Written languages: English / French bilingual

Experience / Education / Skillset:

5+ Years of previous customer service experience an assetProficient in Microsoft 365, especially Word & Excel.Capability to interact professionally with customers and suppliers.Working knowledge of Epicor ERP or other ERP software and Hubspot CRM

Work schedule:

Full Time Minimum 4 days in officeWork schedule, 8am to 4:30pm, 40 hours a week

Overview

PLP protects the world’s most critical connections by creating stronger and more reliable network.

PLP's critical infrastructure solutions serve a wide range of customers, including:

Power utilities
Telecommunications network operators
Cable television and broadband service providers
Construction contractors
Agricultural enterprises
Corporations and enterprise networks
Government agencies
Educational institutions

PLP has been manufacturing in Canada since 1985. Our two ISO 9001 certified facilities and local

engineering team allow the company to respond to Canadian customers’ needs quickly and with precision.

With locations in over 20 countries, PLP and its Canadian subsidiary PLP Canada work as a united global corporation, delivering high-quality products, and unparalleled service to customers in Canada.

A steadfast commitment to quality is not just a goal at PLP, it's the guiding principle of everything we do. You can rest assured that the reliability of our products and the dedication of our people are the things that make PLP "The Connection You Can Count On.®"

PLP is the connection you can count on, for our people, our clients, and our communities.

We offer a competitive pay and benefits package that includes, life insurance, health insurance, dental insurance, vacation days and paid holidays and a deferred profit-sharing retirement program.

We are a company that values new ideas and opinions, and we encourage our employees to ask questions in the spirit of continuous improvement. We promote a balance of work and family as an important aspect that helps sustain the long-term growth and health of all our employees. We value diversity and inclusion and foster a workplace in which all employees respect one another and work together to achieve common goals. The company also has annual social activities and a service awards program, that recognize the ongoing contributions of employees every year.

Read the full bilingual original

Key Job Responsibilities:

Reports to: Sales & Marketing Director

Primary work location: Lachine, Quebec

Travel requirement: Minimal

Tasks & Responsibilities:

Customer Service:

Quoting:

Order Entry and Management:

Job Requirements:

Experience / Education / Skillset:

Work schedule:

Full Time Minimum 4 days in officeWork schedule, 8am to 4:30pm, 40 hours a week

Overview

PLP protects the world’s most critical connections by creating stronger and more reliable network.

PLP's critical infrastructure solutions serve a wide range of customers, including:

Power utilities

Telecommunications network operators

Cable television and broadband service providers

Construction contractors

Agricultural enterprises

Corporations and enterprise networks

Government agencies

Educational institutions

PLP has been manufacturing in Canada since 1985. Our two ISO 9001 certified facilities and local

engineering team allow the company to respond to Canadian customers’ needs quickly and with precision.

With locations in over 20 countries, PLP and its Canadian subsidiary PLP Canada work as a united global corporation, delivering high-quality products, and unparalleled service to customers in Canada.

PLP is the connection you can count on, for our people, our clients, and our communities.

We offer a competitive pay and benefits package that includes, life insurance, health insurance, dental insurance, vacation days and paid holidays and a deferred profit-sharing retirement program.

Service à la clientèle / Représentant des ventes internes

Principales responsabilités professionnelles :

Comprendre les besoins des clients et offrir un service exceptionnel au clientAnalysez et préparez les devis des clients en temps opportunVérifiez toutes les informations sur les prix et la livraison avant d'entrer les commandes de venteCollaborez avec l'équipe PLP pour répondre aux attentes des clients et améliorer continuellement notre service

Relève de: Sales & Marketing Director

Lieu de travail principal: Cambridge, Ontario / Lachine, Quebec

Exigences en matière de déplacements: Minimales

Tâches et responsabilités:

Service à la clientèle:

Gérer toutes les demandes des clients envoyées par courriel aux dossiers des ventes ou par téléphone et coordonner les demandes avec les équipes de service à la clientèle, de vente et de soutien technique (et d'autres départements au besoin)Identifier et évaluer les besoins des clients pour atteindre la satisfactionBâtir des relations durables et faire confiance avec les comptes clientsGérer les plaintes des clients, offrir les solutions et alternatives appropriées en temps opportun; un suivi pour assurer la résolutionCollaborer avec les directeurs des ventes pour gérer les activités des clients et améliorer notre position concurrentielleTraite les nouveaux comptes/profils clients avec le département de comptabilitéD'autres tâches au besoin.

Citation:

Reçoit, analyse et prépare les demandes de devis en coordination avec les directeurs des ventes.Comprendre les besoins des clients en matière de produit, de livraison et de prix, et évaluer l'information concurrentielleCoordonnez le soutien du soutien technique, de la chaîne d'approvisionnement et des opérations pour répondre aux exigences de produits, coûts, emballage et délais de livraison pour le devis.Suivez les pratiques établies pour le processus de soumission afin d'assurer la documentation des interactions et des approbationsCollaborez avec l'équipe des ventes pour les suivis et la documentation de l'état des victoires/pertes en ERP/CRM

Saisie et gestion des commandes:

Suivez le processus de saisie des commandes pour vous assurer que les conditions de commande sont respectées et l'exactitude de toutes les informations sur les prix et la livraison Fournir des informations sur le suivi des commandes, informer la disponibilité des stocks, fournir des informations sur l'état des commandes d'achat des clients.Collaborer avec les opérations, la chaîne d'approvisionnement, la gestion du contrôle qualité et l'ingénierie pour s'assurer que les attentes des clients sont satisfaites et gérées sur leurs commandes

Exigences du poste:

Excellentes compétences interpersonnellesExcellentes compétences en communication dans tous les formats (téléphone, en personne, courriel, etc.)Solides compétences collaboratives et d'équipeExcellente attention aux détails dans des délais serrésCapacité àmultitâcheret à coordonner les réponses à plusieurs demandes de clientsLangues parlées et écrites : le bilinguisme anglais / français est un atout

Expérience / Éducation / Compétences:

5+ Années d'expérience préalable en service à la clientèle sont un atoutJe maîtrise Microsoft 365, surtout Word et Excel.Capacité à interagir professionnellement avec les clients et les fournisseurs.Connaissance pratique de l'ERPEpicorou d'autres logiciels ERP et du CRMHubspot

Horaire de travail :

Temps plein - Les employés doivent être présents au bureau au moins quatre jours par semaine.Horaire de travail, de 8h à 16:30, 40 heures par semaine

Vue d’ensemble

PLP protège les connexions les plus critiques du monde en créant un réseau plus fort et plus fiable.

Les solutions d’infrastructures critiques de PLP sont utilisées par un large éventail de clients, notamment:

Les services publics d’électricité

Les opérateurs de réseaux de télécommunications

Les câblodistributeurs et fournisseurs de services à large bande

Les entrepreneurs en construction

Les entreprises agricoles

Les sociétés et réseaux d’entreprise

Les organismes gouvernementaux

Les établissements d’enseignement

PLP fabrique au Canada depuis 1985. Nos deux installations certifiées ISO 9001 et notre équipe d’ingénierie locale permettent à l’entreprise de répondre rapidement et avec précision aux besoins des clients canadiens.

Avec des emplacements dans plus de 20 pays, PLP et sa filiale canadienne PLP Canada travaillent en tant que société mondiale unie, offrant des produits de haute qualité et un service inégalé aux clients au Canada.

L’engagement inébranlable envers la qualité n’est pas seulement un objectif chez PLP, c’est le principe directeur de tout ce que nous faisons. Vous pouvez être assuré que la fiabilité de nos produits et le dévouement de nos employés sont les choses qui font de PLP “la connexion sur laquelle vous pouvez compter ®".

PLP est le lien sur lequel vous pouvez compter, pour nos employés, nos clients et nos communautés.

Nous offrons un régime de rémunération et d’avantages sociaux concurrentiel qui comprend une assurance-vie, une assurance-maladie, une assurance dentaire, des jours de vacances et des congés payés, ainsi qu’un programme de retraite à participation différée aux bénéfices.

Nous sommes une entreprise qui valorise les nouvelles idées et opinions, et nous encourageons nos employés à poser des questions dans un esprit d’amélioration continue. Nous promouvons un équilibre entre le travail et la famille comme un aspect important qui aide à soutenir la croissance et la santé à long terme de tous nos employés. Nous valorisons la diversité et l’inclusion et favorisons un milieu de travail dans lequel tous les employés se respectent les uns les autres et travaillent ensemble pour atteindre des objectifs communs. L’entreprise a également des activités sociales annuelles et un programme de prix de service, qui reconnaissent les contributions continues des employés chaque année.

Des mesures d’adaptation seront fournies aux candidats handicapés pendant le processus de recrutement et de sélection. Si vous êtes invité à participer au processus et que vous avez besoin d’une mesure d’adaptation, veuillez-nous en informer à l’avance.

Compensation details: 45000-75000 Yearly Salary

Apply on LinkedIn About employer

More about this job

Responsibilities

Respond to customer inquiries, assess needs, resolve complaints, prepare quotations, and coordinate with sales and internal teams to meet customer expectations. Enter and track orders, verify pricing and delivery details, and collaborate across departments to ensure orders are fulfilled accurately.

Requirements

The role calls for strong interpersonal, communication, teamwork, organizational, and detail-oriented skills, along with the ability to manage multiple customer requests. Five or more years of customer service experience is an asset; proficiency in Microsoft 365 and working knowledge of ERP software and HubSpot CRM are also sought, with English and French bilingualism listed as an asset.

Skills

Customer Service
Inside Sales
Customer Needs Assessment
Quotation Preparation
Order Entry and Management
Pricing Verification
Delivery Coordination
Complaint Resolution
Cross-Functional Collaboration
Attention to Detail
Multitasking
Written and Verbal Communication
Microsoft 365
Epicor ERP
HubSpot CRM

Benefits

Life Insurance
Health Insurance
Dental Insurance
Vacation Days
Paid Holidays
Deferred Profit-Sharing Retirement Program

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Inside Sales
Customer Accounts
Customer Inquiries
Customer Complaints
Quotations
Sales Managers
Pricing
Delivery Information
Order Entry
Order Tracking
Purchase Orders
Inventory Availability
ERP
Epicor
CRM
HubSpot
Microsoft 365
Microsoft Word
Microsoft Excel
Technical Support
Supply Chain
Operations
Quality Control
Engineering
Competitive Analysis
Bilingual Communication
Manufacturing
ISO 9001

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Work requirements

Jobs in Canada