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Added 20 mins ago
IC
Corporate Sustainability Manager
Irving Consumer Products
Toronto, ON
- Full-time
Added 20 mins ago
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Project Manager, Artificial Intelligence - Regular Full-time - Programs, People & Leadership (2026-19256)
Sunnybrook
Toronto, ON
- Full-time
Sunnybrook is seeking a Project Manager, Artificial Intelligence. Full-time and part-time arrangements will be considered. Artificial Intelligence is identified in Sunnybrook's Invent 2030…
Added 20 mins ago
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Sales Strategy & Operations Manager
Jobber
AB · Edmonton, AB
- Full-time
Then Jobber might be the place for you! We’re looking for a Sales Operations Manager to be part of our Sales Enablement department.
Added 20 mins ago
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Manager, Data Science
Questrade Financial Group
Toronto, ON · North York, ON
- Full-time
We’re looking for our next Manager, Data Science. Could It Be You?
Added 20 mins ago
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Spécialiste de l'Activation au détail - Kérastase & Shu Uemura / Retail Activation Specialist - Kérastase & Shu Uemura
L'Oréal
Montreal, QC
- Full-time
Rattaché(e) au Trade Marketing Manager, vous pilotez la stratégie d'activation au détail et trade pour Kérastase, Shu Uemura et nos marques partenaires, en transformant les initiatives…
Added 21 mins ago
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Manager, Risk Report Development
BMO
Toronto, ON · BMOPLACE
- Full-time
As a Manager, Risk Report Development, you'll combine your deep technical expertise in Python, SAS, GitHub and Git with your understanding of retail banking products and credit risk…
Added 21 mins ago
M
Bilingual Manager, AdminAdvantage Client Services
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
The Bilingual Manager, AdminAdvantage Client Services, is responsible for leading a team of Client and Account Specialists delivering the end-to-end AdminAdvantage experience for Manulife’s…
Added 35 mins ago
MI
AI Engineer Student
Mawer Investment Management
Calgary, AB
- Full-time
Added 35 mins ago
MI
AI Orchestrator Student
Mawer Investment Management
Calgary, AB
- Full-time
Directly contribute to the firm’s growth as a global, independent investment manager.
Added 49 mins ago
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Gestionnaire principal(e), Santé, sécurité et environnement, multisites / HSE Multi-Site Sr Manager
CBRE
Montreal, QC
- Full-time
As a HSE Multi-Site Sr Manager, you will oversee health, safety, and environmental programs for multiple client sites, ensuring compliance and promoting operational excellence across…
Added 49 mins ago
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Associate – Front Office Quant Engineer
TD Securities
Toronto, ON
- Full-time
The Quantitative Engineering and Development (QED) team is a front-office quantitative technology and analytics group within TD Securities that supports the Global Equity Derivatives…
Added 50 mins ago
MI
Inventory Manager
Metro Inc.
Toronto, ON · Etobicoke, ON
- Full-time
The Inventory Manager controls the Grocery replenishment function for all banners for a selected group of vendors and is responsible for managing inventory valued at an average of…
Added 50 mins ago
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Global Ratings and Reviews Manager
lululemon
Vancouver, BC
- Full-time
The Global Ratings & Reviews Manager owns the end-to-end Ratings & Reviews capability as a critical trust signal within the Search & Discovery organisation. This role is accountable for how…
Added 50 mins ago
SC
HRBP / HR Manager – People and Performance
SYSTRA Canada
Toronto, ON
- Full-time
The People & Performance Manager serves as the strategic HR Business Partner to the Project Director of Design Integration within the Project LRT Alliance, supporting a complex three-way…
Added 50 mins ago
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AltaGas - Digital Resource Specialist
AltaGas Ltd.
Calgary, AB
- Full-time
Reporting to the Manager, Portfolio Delivery Excellence and Governance, you will provide insight into resource capacity, demand, skills, and utilization to support portfolio planning and…
Added 50 mins ago
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Senior Product Manager
Plusgrade
Toronto, ON · Montreal, QC · CAN - Toronto
- Full-time
A hands-on approach to data and experimentation, including defining KPIs, working with dashboards or analytics tools, designing A/B or holdout tests, and measuring incremental impact rather…
Added 1 hour ago
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Senior Product Manager
Plusgrade
Montreal, QC
- Full-time
A hands-on approach to data and experimentation, including defining KPIs, working with dashboards or analytics tools, designing A/B or holdout tests, and measuring incremental impact rather…
Added 1 hour ago
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Manager, Continuous Improvement
JLL
Toronto, ON · CAN-CORP Toronto-Toronto, Canada
- Full-time
Join JLL Canada as Manager, Continuous Improvement and help shape how our teams work, solve, and grow. In this program focused role, you'll drive performance across cross-functional…
Added 1 hour ago
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Senior Cloud Engineer
goeasy Ltd.
Mississauga, ON
- Full-time
Hands-on experience with Docker, ECR, and AWS services such as ECS, EKS, Fargate, or Lambda, along with secure configuration using Secrets Manager, Parameter Store, or similar tools.
Added 1 hour ago
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Consumer Insights Manager
CONAGRA
Mississauga, ON
- Full-time
Champions an agile, analytics-driven approach to identifying and unlocking growth opportunities; designs learning agendas, leads execution, synthesizes findings, and communicates…
Added 1 hour ago
LC
Sr Manager - Fresh Produce Commodity Intelligence
Loblaw Companies Limited
Brampton, ON
- Full-time
As the Senior Manager, Fresh Produce Commodity Intelligence, you will lead the development of forward-looking commodity insights and input-cost analysis that strengthen commercial decisions…
Added 1 hour ago
LC
Senior Manager Category Analytics - Grocery / HABA
Loblaw Companies Limited
Brampton, ON
- Full-time
As the Senior Manager, Category Analytics – Grocery / HABA, you will lead high-impact commercial analysis that strengthens sourcing strategies, preparation and value creation across the…
Added 1 hour ago
LC
Senior Manager Category Analytics - Fresh
Loblaw Companies Limited
Brampton, ON
- Full-time
As the Senior Manager, Category Analytics for Fresh, you will lead sophisticated commercial analytics that strengthen sourcing strategies and supplier decisions across Loblaw’s Fresh…
Added 1 hour ago
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Senior Content Designer
BMO
Toronto, ON · BMOPLACE
- Full-time
Your work is informed by research, analytics and customer needs, and you communicate your rationale so everyone understands the “why.” You’re comfortable challenging a brief, exploring…
Added 1 hour ago
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Software Engineer II
TD
Toronto, ON
- Full-time

Plusgrade

Senior Product Manager

Montreal, QC, Canada

The expected base salary range for this role is $120,000 to $130,000 CAD. · Full-time

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Job details

Pay: The expected base salary range for this role is $120,000 to $130,000 CAD.
Job type: Full-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Employment Type

Permanent

Job Description

Own the product strategy that helps loyalty program partners reach the right members through the right channels. This role is based in Toronto, with Montreal as a secondary location, and you’ll shape an emerging AI-powered product area where better customer signals, experimentation, and channel choices can drive stronger engagement and incremental revenue.

What You'll Be Doing

You’ll own the strategy, roadmap, and delivery for Plusgrade’s AI Traffic Controller (AiTC) reach and marketing products, helping loyalty program partners connect with members through email, WhatsApp, SMS, website placements, and other partner channels. You’ll turn behavioural, transactional, and preference signals into audience segments, triggered programs, and experiments that improve reach, engagement, conversion, and incremental revenue. Working across engineering, design, data, marketing, commercial, partner success, legal, and privacy, you’ll define requirements, consent and preference needs, KPIs, and tradeoffs, then guide products from discovery through launch and iteration. You’ll work in an AI-forward product environment where intelligent signals and experimentation help shape targeting, timing, and channel decisions, with thoughtful judgment about quality, privacy, and limitations.

What You Bring

3+ years of product management experience, including ownership of customer engagement, CRM, lifecycle marketing, marketing automation, or messaging products, with a track record of shipping capabilities across at least two channels.
Experience turning behavioural, transactional, and preference data into useful audience segments, triggered or lifecycle campaigns, and clear product decisions. Experience in loyalty, travel, airlines, hospitality, payments, or partner marketing is a plus.
A hands-on approach to data and experimentation, including defining KPIs, working with dashboards or analytics tools, designing A/B or holdout tests, and measuring incremental impact rather than relying only on opens or clicks.
Clear, accessible communication and strong stakeholder leadership. You can write requirements and decision documents, explain complex tradeoffs, align technical and commercial teams, and navigate consent, opt-in, privacy, and messaging requirements across regions and partners.
Demonstrated AI fluency in product work, such as evaluating an AI-powered feature or workflow, improving a data-driven decisioning process, or using AI tools thoughtfully for analysis, prototyping, or recurring work while understanding their limitations.

Why Plusgrade

Travel is about the moments that make a journey feel personal. At Plusgrade, we build the technology that makes those moments possible, from upgrade offers and loyalty experiences to revenue tools used by 575+ airline, hospitality, cruise, rail, and financial services partners worldwide.

The work is global, complex, and rewarding. You will solve meaningful problems, take ownership from idea to outcome, and work alongside people who are smart, curious, and committed to doing great work.

We also give our teams access to AI tools and the encouragement to use them thoughtfully, to move faster, explore ideas, and build better ways of working.

We trust our teams to do their best work. That means autonomy, flexibility, and room to grow.

Come help us shape the future of travel.

What You'll Love About Us

🏦 RRSP Matching

🏥 Comprehensive Health Plans
📅 Flexible Paid Time Off
✈️ Travel Experience Perk
🧘 Annual Wellness Perk
🚆 Commuter Perk
🌅 Tenure-Based Work From Anywhere Program
🍼 Parental Leave Top Up
🌍 Adventure Pass
🎓 Learning Allowance

Our Process

We believe every candidate deserves a fair, transparent experience, so regardless of outcome, everyone gets feedback.

Our process: Recruiter call → Hiring Manager interview → Final interview.

Plusgrade is an equal-opportunity employer committed to accessible recruitment. We welcome applications from all qualified individuals regardless of gender identity or expression, race, ethnic origin, creed, place of origin, age, sex, marital status, physical or mental disability, sexual orientation, or any other category protected by law. Accommodation is available upon request. We may use AI-assisted tools to help screen and assess applicants for this role. This posting is for an existing vacancy.

The base salary range is tailored to the advertised location and determined by several factors, including candidate expertise and internal peer equity. Final placement is based on a candidate's specific skill set and experience relative to the role's requirements. The expected base salary range for this role is $120,000 to $130,000 CAD.

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More about this job

Responsibilities

Own the strategy, roadmap, and delivery of AI Traffic Controller reach and marketing products, using customer signals to improve audience targeting, channel selection, engagement, conversion, and incremental revenue. Partner with cross-functional teams to define requirements, consent and privacy needs, KPIs, and tradeoffs, and guide products from discovery through launch and iteration.

Requirements

Requires at least three years of product management experience, including ownership of customer engagement, CRM, lifecycle marketing, marketing automation, or messaging products, and experience shipping capabilities across at least two channels. Candidates should be skilled in data-driven segmentation and experimentation, communicate effectively across technical and commercial teams, understand consent and privacy requirements, and demonstrate thoughtful AI fluency.

Skills

Product Strategy
Product Roadmapping
Product Management
Customer Engagement
CRM
Lifecycle Marketing
Marketing Automation
Messaging Products
Audience Segmentation
Behavioral Data Analysis
Experimentation
A/B Testing
KPI Definition
AI Product Evaluation
Stakeholder Leadership
Privacy and Consent Management

Benefits

RRSP Matching
Comprehensive Health Plans
Flexible Paid Time Off
Travel Experience Perk
Annual Wellness Perk
Commuter Perk
Tenure-Based Work From Anywhere Program
Parental Leave Top-Up
Adventure Pass
Learning Allowance

Visa sponsorship

Not detected in the job text

Keywords

AI Traffic Controller
Artificial Intelligence
Product Strategy
Product Roadmap
Customer Engagement
Loyalty Programs
CRM
Lifecycle Marketing
Marketing Automation
Email
WhatsApp
SMS
Audience Segmentation
Behavioral Data
Transactional Data
Customer Preferences
Triggered Campaigns
A/B Testing
Holdout Testing
Experimentation
Incremental Impact
KPIs
Analytics Dashboards
Channel Optimization
Consent Management
Privacy
Opt-In Requirements
Partner Marketing
Travel Technology
Cross-Functional Collaboration

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