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Added 11 mins ago
LH
Tenant Support Worker
Lookout Housing and Health
Courtenay, BC
- Internship
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting…
Added 11 mins ago
HG
Account Manager
Humankind Global Recruitment
Halifax, NS
- Full-time
Identify business opportunities and proactively approach clients to inform and educate them on the company’s products, services, and capabilities
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Strategy & Operations, Senior Manager
Clutch Technologies Inc.
Toronto, ON
…Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, British Columbia, New Brunswick, Nova Scotia, and Prince Edward Island. Clutch is backed by a number of…
Added 11 mins ago
Strategy & Operations Manager
Clutch Technologies Inc.
Toronto, ON
…Headquartered in Toronto, Clutch was founded in 2017 and currently services Ontario, British Columbia, New Brunswick, Nova Scotia, and Prince Edward Island. Clutch is backed by a number of…
Added 26 mins ago
GT
Contract Administrator
GeoSpectrum Technologies, Inc
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- Full-time
Respond to routine contract inquiries and escalate legal, financial, operational, or compliance concerns to the appropriate authority.
Added 41 mins ago
MD
Health Policy Assistant Division Director - Health Assistant Division Director
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At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all…
Added 41 mins ago
B
Business Consultant
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- Full-time
Act as a delivery coordinator or project manager when required by managing timelines, dependencies, risks, issues, stakeholder commitments, and status reporting to keep initiatives moving.
Added 56 mins ago
RM
Supervisor, Program Funding and Administration (EYCCS)
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Brampton, ON
- Other
Who we are: Early Years and Child Care Services (EYCCS) plans, oversees, funds and manages a wide range of services intended to help families and children in Peel access safe and affordable…
Added 1 hour ago
TC
Wealth Manager
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- Internship
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Added 1 hour ago
KC
Restaurant manager
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- Full-time
Determine type of services to be offered and implement operational procedures
Added 1 hour ago
GC
Art Buying and Photography Representation Expert
Gramian Consulting Group
Remote, Canada
- Contract
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Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we…
Added 1 hour ago
GO
Occupational Therapist
Government of Yukon
Whitehorse, YT
- Full-time
The Yukon’s Department of Health and Social Services aims to promote, protect, and enhance the well-being of Yukon people through a continuum of quality, accessible, and appropriate health…
Added 1 hour ago
AH
Supervisor
Alberta Health Services
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- Full-time
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Added 2 hours ago
SJ
Growth Manager
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Mississauga, ON
- $93,500 to $125,000 CAD / year
- Full-time
We are seeking an experienced Revenue Growth Manager to support business performance through a combination of trade promotion management, sales planning, forecasting, and commercial…
Added 2 hours ago
NB
Senior Manager Onboarding
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Toronto, ON
- Full-time
…integration, securities servicing, custody operations, trust services, asset management or a related field. • Demonstrate strong knowledge of securities custody, operational service models,…
Added 2 hours ago
KR
Junior Accounts Payable Specialist
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Bolton, ON
- $75,000 to $77,000 CAD / year
- Full-time
A leading organization in the construction and project services industry is seeking an Accounts Payable Specialist to join its finance team. This role is ideal for a detail-oriented…
Added 2 hours ago
NB
Associate
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Sept-Îles, QC
- Full-time
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Added 2 hours ago
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BANKING ADVISOR
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Bromont, QC
- Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 2 hours ago
NB
BANKING ADVISOR
National Bank of Canada
Amherst, QC · Saint-Rémi-d’Amherst, QC
- Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 2 hours ago
NB
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- Full-time
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Added 2 hours ago
NB
Private Banking Associate, Private Banking 1859
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Calgary, AB
- Temporary
Support the Private Bankers by providing various administrative as well as customer service tasks assigned by the manager.
Added 3 hours ago
NB
Wealth Associate
National Bank of Canada
Calgary, AB
- Full-time
National Bank Financial - Wealth Management is the fifth largest investment brokerage firm in Canada. We have close to 1,000 investment advisors who manage the assets of more than 400,000…
Added 3 hours ago
AH
Coordinator
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
…Post Graduate trainees (PGTs) and projects as assigned by the Manager, Academic Medicine and or the Medical Affairs (MA) leadership team. Optimal portfolio management includes expertise in:…
Added 3 hours ago
W
Associate - Economic Substance
Waystone
Waterloo, ON
- Full-time
…institutional governance, administration, risk and compliance services to financial institutions. With over 25 years’ experience and a comprehensive range of specialist services to its…
Added 4 hours ago
PC
Corporate Tax, Senior Manager
Pwc Canada
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- Full-time
At PwC, our people in tax services focus on providing advice and guidance to clients on tax planning, compliance, and strategy. These individuals help businesses navigate complex tax…

Plusgrade

Senior Product Manager

Montreal, QC, Canada

The expected base salary range for this role is $120,000 to $130,000 CAD. · Full-time

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Job details

Pay: The expected base salary range for this role is $120,000 to $130,000 CAD.
Job type: Full-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Employment Type

Permanent

Job Description

Own the product strategy that helps loyalty program partners reach the right members through the right channels. This role is based in Toronto, with Montreal as a secondary location, and you’ll shape an emerging AI-powered product area where better customer signals, experimentation, and channel choices can drive stronger engagement and incremental revenue.

What You'll Be Doing

You’ll own the strategy, roadmap, and delivery for Plusgrade’s AI Traffic Controller (AiTC) reach and marketing products, helping loyalty program partners connect with members through email, WhatsApp, SMS, website placements, and other partner channels. You’ll turn behavioural, transactional, and preference signals into audience segments, triggered programs, and experiments that improve reach, engagement, conversion, and incremental revenue. Working across engineering, design, data, marketing, commercial, partner success, legal, and privacy, you’ll define requirements, consent and preference needs, KPIs, and tradeoffs, then guide products from discovery through launch and iteration. You’ll work in an AI-forward product environment where intelligent signals and experimentation help shape targeting, timing, and channel decisions, with thoughtful judgment about quality, privacy, and limitations.

What You Bring

3+ years of product management experience, including ownership of customer engagement, CRM, lifecycle marketing, marketing automation, or messaging products, with a track record of shipping capabilities across at least two channels.
Experience turning behavioural, transactional, and preference data into useful audience segments, triggered or lifecycle campaigns, and clear product decisions. Experience in loyalty, travel, airlines, hospitality, payments, or partner marketing is a plus.
A hands-on approach to data and experimentation, including defining KPIs, working with dashboards or analytics tools, designing A/B or holdout tests, and measuring incremental impact rather than relying only on opens or clicks.
Clear, accessible communication and strong stakeholder leadership. You can write requirements and decision documents, explain complex tradeoffs, align technical and commercial teams, and navigate consent, opt-in, privacy, and messaging requirements across regions and partners.
Demonstrated AI fluency in product work, such as evaluating an AI-powered feature or workflow, improving a data-driven decisioning process, or using AI tools thoughtfully for analysis, prototyping, or recurring work while understanding their limitations.

Why Plusgrade

Travel is about the moments that make a journey feel personal. At Plusgrade, we build the technology that makes those moments possible, from upgrade offers and loyalty experiences to revenue tools used by 575+ airline, hospitality, cruise, rail, and financial services partners worldwide.

The work is global, complex, and rewarding. You will solve meaningful problems, take ownership from idea to outcome, and work alongside people who are smart, curious, and committed to doing great work.

We also give our teams access to AI tools and the encouragement to use them thoughtfully, to move faster, explore ideas, and build better ways of working.

We trust our teams to do their best work. That means autonomy, flexibility, and room to grow.

Come help us shape the future of travel.

What You'll Love About Us

🏦 RRSP Matching

🏥 Comprehensive Health Plans
📅 Flexible Paid Time Off
✈️ Travel Experience Perk
🧘 Annual Wellness Perk
🚆 Commuter Perk
🌅 Tenure-Based Work From Anywhere Program
🍼 Parental Leave Top Up
🌍 Adventure Pass
🎓 Learning Allowance

Our Process

We believe every candidate deserves a fair, transparent experience, so regardless of outcome, everyone gets feedback.

Our process: Recruiter call → Hiring Manager interview → Final interview.

Plusgrade is an equal-opportunity employer committed to accessible recruitment. We welcome applications from all qualified individuals regardless of gender identity or expression, race, ethnic origin, creed, place of origin, age, sex, marital status, physical or mental disability, sexual orientation, or any other category protected by law. Accommodation is available upon request. We may use AI-assisted tools to help screen and assess applicants for this role. This posting is for an existing vacancy.

The base salary range is tailored to the advertised location and determined by several factors, including candidate expertise and internal peer equity. Final placement is based on a candidate's specific skill set and experience relative to the role's requirements. The expected base salary range for this role is $120,000 to $130,000 CAD.

Apply About employer

More about this job

Responsibilities

Own the strategy, roadmap, and delivery of AI Traffic Controller reach and marketing products, using customer signals to improve audience targeting, channel selection, engagement, conversion, and incremental revenue. Partner with cross-functional teams to define requirements, consent and privacy needs, KPIs, and tradeoffs, and guide products from discovery through launch and iteration.

Requirements

Requires at least three years of product management experience, including ownership of customer engagement, CRM, lifecycle marketing, marketing automation, or messaging products, and experience shipping capabilities across at least two channels. Candidates should be skilled in data-driven segmentation and experimentation, communicate effectively across technical and commercial teams, understand consent and privacy requirements, and demonstrate thoughtful AI fluency.

Skills

Product Strategy
Product Roadmapping
Product Management
Customer Engagement
CRM
Lifecycle Marketing
Marketing Automation
Messaging Products
Audience Segmentation
Behavioral Data Analysis
Experimentation
A/B Testing
KPI Definition
AI Product Evaluation
Stakeholder Leadership
Privacy and Consent Management

Benefits

RRSP Matching
Comprehensive Health Plans
Flexible Paid Time Off
Travel Experience Perk
Annual Wellness Perk
Commuter Perk
Tenure-Based Work From Anywhere Program
Parental Leave Top-Up
Adventure Pass
Learning Allowance

Visa sponsorship

Not detected in the job text

Keywords

AI Traffic Controller
Artificial Intelligence
Product Strategy
Product Roadmap
Customer Engagement
Loyalty Programs
CRM
Lifecycle Marketing
Marketing Automation
Email
WhatsApp
SMS
Audience Segmentation
Behavioral Data
Transactional Data
Customer Preferences
Triggered Campaigns
A/B Testing
Holdout Testing
Experimentation
Incremental Impact
KPIs
Analytics Dashboards
Channel Optimization
Consent Management
Privacy
Opt-In Requirements
Partner Marketing
Travel Technology
Cross-Functional Collaboration

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