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Added 12 mins ago
PE
Structural Engineer
PTW Energy Services
Calgary, AB
- Full-time
Reporting to the Manager, Engineering Services, you'll join a collaborative team responsible for the engineering, design, and detailing of modular buildings, pre-engineered steel…
Added 12 mins ago
A
Executive Assistant, GTM Data & Intelligence
Autodesk
Toronto, ON
- Full-time
…his global team. In this role, you’ll provide proactive, high-quality administrative support and coordination to help the Sr. Director and GDI leadership team operate…
Added 12 mins ago
BI
Bilingual Customer Support Representative, BMO Insurance
BMO Insurance
ON · Ontario, Canada
- Full-time
Meet and exceed performance metrics, including call handling, client experience, and service quality standards.
Added 12 mins ago
C
Staff Technical Program Manager, Data Center New Product Introduction
Cerebras
Canada
- Full-time
Cerebras is seeking a Staff Technical Program Manager to lead Data Center New Product Introduction (NPI), preparing new AI systems and infrastructure designs for reliable deployment at…
Added 12 mins ago
LH
Physiotherapist
Lifemark Health Group
Pembroke, ON
- $40 to $55 CAD / hour
- Full-time
…their health journeys, sharing knowledge, and delivering top-quality, patient-centered care. In this role, you…
Added 12 mins ago
C
Staff Technical Program Manager, Data Center Data & Tooling
Cerebras
Canada
- Full-time
Cerebras is seeking a Staff Technical Program Manager to lead the data and tooling programs that support data center planning, delivery, and operational handoff. You will turn fragmented…
Added 12 mins ago
S
Data & AI Solution Architect
SaskTel
Regina, SK
- Contract
At SaskTel, this position is referred to as Client Technology Manager-IS (Corp Data Management)
Added 12 mins ago
NH
Therapist (MSW), Mental Health (Temporary, Full-Time)
Northumberland Hills Hospital
Cobourg, ON
- Full-time
At Northumberland Hills Hospital (NHH), our shared purpose is People First, and our core values of Integrity, Quality, Respect, Compassion and Teamwork are at the centre of who we are and…
Added 12 mins ago
LV
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Vaudreuil-Dorion, QC
- Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 12 mins ago
G
Project Coordinator - Water/Wastewater
Graham
Mapleton, ON
- Full-time
…Water/Wastewater Division. Reporting to the Senior Operations Manager, this role is integral to coordinating, scheduling, quantity surveying, reporting, and quality control throughout the…
Added 12 mins ago
PH
Manager, Business Function Products, BC Health Workday
Provincial Health Services Authority
Burnaby, BC
- Temporary
…everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this…
Added 12 mins ago
TO
Events & Group Sales Manager - Time Out Market, Vancouver
Time Out Market
Vancouver, BC
- $65,000 to $70,000 CAD / year
- Full-time
The Events & Group Sales Manager will be a crucial, dual-focused role. The main task will be to drive and manage corporate group sales to meet and exceed targets, coupled with providing…
Added 12 mins ago
F
Sr. Specialist, Custom Client Analytics
Flywheel
Toronto, ON
- Full-time
Lead and contribute to the delivery of client projects and engagements, ensuring high-quality outputs and actionable insights and recommendations that align with client objectives.
Added 12 mins ago
BF
Directeur(trice), Groupe des réparations structurales / Manager, Engineering Field Repairs
Bell Flight
Mirabel, QC
- Full-time
…group consists of both designers and stress engineers. The manager will be expected to lead the group technically and be the interface with the Legacy Chief Engineer and the Product Support…
Added 12 mins ago
G
Project Coordinator - Water/Wastewater
Graham
Toronto, ON
- Full-time
…Water/Wastewater Division. Reporting to the Senior Project Manager and initially supporting a mid-sized pumping station project, this role is integral to coordinating, scheduling, quantity…
Added 12 mins ago
Registered Veterinary Technologist - Wildlife
The British Columbia Society for the Prevention of Cruelty to Animals (BC SPCA)
Victoria, BC
Reporting to the Manager, Wild ARC, the Registered Veterinary Technologist – Wildlife (RVT-W) is responsible for direct care, health assessments, rehabilitation, and triage/stabilization of…
Added 12 mins ago
C
Lifestyle & Programs Manager
Chartwell
Kamloops, BC
- Full-time
As a Lifestyle and Programs Supervisor at Chartwell, reporting to the Lifestyle and Programs Manager, you’ll coordinate the day-to-day delivery of meaningful programs that reflect…
Added 12 mins ago
SI
DUTY MANAGER, GSE Mechanic
Swissport International AG
Winnipeg, MB
- Full-time
Operational, personnel and administrative manager of the assigned GSE and fueling maintenance organization. Ensure implementation of fleet management strategy at his/her assigned department.
Added 27 mins ago
CO
Data Analyst (ID: 56389)
City of Edmonton
Edmonton, AB
- Full-time
Under the direction of the Manager, Fleet and Facility Analytics, this position provides analytical support for the Fleet & Facility Services branch by building data sources, developing…
Added 27 mins ago
CR
Translator
Canadian Red Cross
Canada
- Full-time
We are seeking an experienced Translator to join our team. Reporting to the Manager, Translation Services, the incumbent will be responsible for translating, revising and proofreading a…
Added 27 mins ago
VS
Dining Service Attendant - Cooks Helper (2026-11050)
Verve Senior Living
Lloydminster, AB
- Full-time
…dining experiences? Under the direction of the Dining Services Manager or designate, our Dining Services Attendants play a critical role in enriching the lives of our residents by providing…
Added 27 mins ago
BI
Bilingual Customer Support Representative, BMO Insurance
BMO Insurance
AB · Alberta, Canada
- Full-time
Meet and exceed performance metrics, including call handling, client experience, and service quality standards.
Added 27 mins ago
FB
Senior Project Manager
Forbes Bros. Group of Companies
Calgary, AB
- Full-time
The Senior Project Manager leads complex utility, energy, and infrastructure projects from early contractor involvement and pre-construction through engineering, procurement, construction,…
Added 27 mins ago
FB
Senior Project Manager
Forbes Bros. Group of Companies
Winnipeg, MB
- Full-time
The Senior Project Manager leads complex utility, energy, and infrastructure projects from early contractor involvement and pre-construction through engineering, procurement, construction,…
Added 27 mins ago
SI
Project Manager – Wood Frame Construction
Synectics Inc.
Victoria, BC
- $120,000 to $140,000 CAD / year
- Full-time
Project Manager - Wood Frame Construction to join a growing construction organization specializing in commercial and multi-family wood-frame construction, framing, prefabrication, and…

Plusgrade

Senior Product Manager

Montreal, QC, Canada

The expected base salary range for this role is $120,000 to $130,000 CAD. · Full-time

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Job details

Pay: The expected base salary range for this role is $120,000 to $130,000 CAD.
Job type: Full-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Employment Type

Permanent

Job Description

Own the product strategy that helps loyalty program partners reach the right members through the right channels. This role is based in Toronto, with Montreal as a secondary location, and you’ll shape an emerging AI-powered product area where better customer signals, experimentation, and channel choices can drive stronger engagement and incremental revenue.

What You'll Be Doing

You’ll own the strategy, roadmap, and delivery for Plusgrade’s AI Traffic Controller (AiTC) reach and marketing products, helping loyalty program partners connect with members through email, WhatsApp, SMS, website placements, and other partner channels. You’ll turn behavioural, transactional, and preference signals into audience segments, triggered programs, and experiments that improve reach, engagement, conversion, and incremental revenue. Working across engineering, design, data, marketing, commercial, partner success, legal, and privacy, you’ll define requirements, consent and preference needs, KPIs, and tradeoffs, then guide products from discovery through launch and iteration. You’ll work in an AI-forward product environment where intelligent signals and experimentation help shape targeting, timing, and channel decisions, with thoughtful judgment about quality, privacy, and limitations.

What You Bring

3+ years of product management experience, including ownership of customer engagement, CRM, lifecycle marketing, marketing automation, or messaging products, with a track record of shipping capabilities across at least two channels.
Experience turning behavioural, transactional, and preference data into useful audience segments, triggered or lifecycle campaigns, and clear product decisions. Experience in loyalty, travel, airlines, hospitality, payments, or partner marketing is a plus.
A hands-on approach to data and experimentation, including defining KPIs, working with dashboards or analytics tools, designing A/B or holdout tests, and measuring incremental impact rather than relying only on opens or clicks.
Clear, accessible communication and strong stakeholder leadership. You can write requirements and decision documents, explain complex tradeoffs, align technical and commercial teams, and navigate consent, opt-in, privacy, and messaging requirements across regions and partners.
Demonstrated AI fluency in product work, such as evaluating an AI-powered feature or workflow, improving a data-driven decisioning process, or using AI tools thoughtfully for analysis, prototyping, or recurring work while understanding their limitations.

Why Plusgrade

Travel is about the moments that make a journey feel personal. At Plusgrade, we build the technology that makes those moments possible, from upgrade offers and loyalty experiences to revenue tools used by 575+ airline, hospitality, cruise, rail, and financial services partners worldwide.

The work is global, complex, and rewarding. You will solve meaningful problems, take ownership from idea to outcome, and work alongside people who are smart, curious, and committed to doing great work.

We also give our teams access to AI tools and the encouragement to use them thoughtfully, to move faster, explore ideas, and build better ways of working.

We trust our teams to do their best work. That means autonomy, flexibility, and room to grow.

Come help us shape the future of travel.

What You'll Love About Us

🏦 RRSP Matching

🏥 Comprehensive Health Plans
📅 Flexible Paid Time Off
✈️ Travel Experience Perk
🧘 Annual Wellness Perk
🚆 Commuter Perk
🌅 Tenure-Based Work From Anywhere Program
🍼 Parental Leave Top Up
🌍 Adventure Pass
🎓 Learning Allowance

Our Process

We believe every candidate deserves a fair, transparent experience, so regardless of outcome, everyone gets feedback.

Our process: Recruiter call → Hiring Manager interview → Final interview.

Plusgrade is an equal-opportunity employer committed to accessible recruitment. We welcome applications from all qualified individuals regardless of gender identity or expression, race, ethnic origin, creed, place of origin, age, sex, marital status, physical or mental disability, sexual orientation, or any other category protected by law. Accommodation is available upon request. We may use AI-assisted tools to help screen and assess applicants for this role. This posting is for an existing vacancy.

The base salary range is tailored to the advertised location and determined by several factors, including candidate expertise and internal peer equity. Final placement is based on a candidate's specific skill set and experience relative to the role's requirements. The expected base salary range for this role is $120,000 to $130,000 CAD.

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More about this job

Responsibilities

Own the strategy, roadmap, and delivery of AI Traffic Controller reach and marketing products, using customer signals to improve audience targeting, channel selection, engagement, conversion, and incremental revenue. Partner with cross-functional teams to define requirements, consent and privacy needs, KPIs, and tradeoffs, and guide products from discovery through launch and iteration.

Requirements

Requires at least three years of product management experience, including ownership of customer engagement, CRM, lifecycle marketing, marketing automation, or messaging products, and experience shipping capabilities across at least two channels. Candidates should be skilled in data-driven segmentation and experimentation, communicate effectively across technical and commercial teams, understand consent and privacy requirements, and demonstrate thoughtful AI fluency.

Skills

Product Strategy
Product Roadmapping
Product Management
Customer Engagement
CRM
Lifecycle Marketing
Marketing Automation
Messaging Products
Audience Segmentation
Behavioral Data Analysis
Experimentation
A/B Testing
KPI Definition
AI Product Evaluation
Stakeholder Leadership
Privacy and Consent Management

Benefits

RRSP Matching
Comprehensive Health Plans
Flexible Paid Time Off
Travel Experience Perk
Annual Wellness Perk
Commuter Perk
Tenure-Based Work From Anywhere Program
Parental Leave Top-Up
Adventure Pass
Learning Allowance

Visa sponsorship

Not detected in the job text

Keywords

AI Traffic Controller
Artificial Intelligence
Product Strategy
Product Roadmap
Customer Engagement
Loyalty Programs
CRM
Lifecycle Marketing
Marketing Automation
Email
WhatsApp
SMS
Audience Segmentation
Behavioral Data
Transactional Data
Customer Preferences
Triggered Campaigns
A/B Testing
Holdout Testing
Experimentation
Incremental Impact
KPIs
Analytics Dashboards
Channel Optimization
Consent Management
Privacy
Opt-In Requirements
Partner Marketing
Travel Technology
Cross-Functional Collaboration

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