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Added 5 mins ago
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Forward Deployment Engineer
''
Toronto, ON
- Full-time
Partner with a technical lead from the AI Engineering team to guide a small, dedicated cross-functional pod.
Added 20 mins ago
C
Staff Technical Program Manager, Data Center New Product Introduction
Cerebras
Canada
- Full-time
Cerebras is seeking a Staff Technical Program Manager to lead Data Center New Product Introduction (NPI), preparing new AI systems and infrastructure designs for reliable deployment at…
Added 20 mins ago
NC
Senior Associate Planner
Nelson\Nygaard Consulting Associates
Vancouver, BC
- $95,000 to $140,000 CAD / year
- Full-time
Our senior transportation planners focus on planning for municipalities, transit and transportation agencies, airports, universities, and private clients, and lead project teams to develop…
Added 20 mins ago
G
Project Coordinator - Water/Wastewater
Graham
Mapleton, ON
- Full-time
Graham is actively recruiting for a Project Coordinator to support the Water/Wastewater Division. Reporting to the Senior Operations Manager, this role is integral to coordinating,…
Added 20 mins ago
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Project Coordinator - Water/Wastewater
Graham
Toronto, ON
- Full-time
…scopes within our Water/Wastewater Division. Reporting to the Senior Project Manager and initially supporting a mid-sized pumping station project, this role is integral to coordinating,…
Added 35 mins ago
FB
Senior Project Manager
Forbes Bros. Group of Companies
Calgary, AB
- Full-time
The Senior Project Manager leads complex utility, energy, and infrastructure projects from early contractor involvement and pre-construction through engineering, procurement, construction,…
Added 35 mins ago
FB
Senior Project Manager
Forbes Bros. Group of Companies
Winnipeg, MB
- Full-time
The Senior Project Manager leads complex utility, energy, and infrastructure projects from early contractor involvement and pre-construction through engineering, procurement, construction,…
Added 35 mins ago
Audio Artist – EA SPORTS FC
Electronic Arts
Vancouver, BC
…audio are prerequisites. You will report to the Development Manager and work with the Audio leads. If this sounds like you – submit your application and join us on this…
Added 49 mins ago
GC
Senior Project Manager / Project Manager
GEI Consultants, Inc.
London, ON
- $95,000 to $130,000 CAD / year
- Full-time
GEI Consultants is a trusted leader in engineering, environmental, and scientific consulting services across North America. Our teams work on meaningful projects that support communities,…
Added 50 mins ago
MC
Project Coordinator – Light Industrial/Commercial
MatchBox Consulting Group
Vancouver, BC
- $80,000 to $90,000 CAD / year
- Contract
Project Coordinator / Assistant Project Manager – General Contracting
Added 50 mins ago
CC
Industrial Automation Specialist
Colas Canada Inc.
Toronto, ON · North York, ON
- Full-time
…and maintenance. From roads to rail, airports to ports, we build some of the most important projects that connect our…
Added 50 mins ago
PS
Senior Adobe Experience Platform (AEP) Technical Lead
Publicis Sapient
Toronto, ON
- Full-time
We are seeking a Senior Adobe Experience Platform (AEP) Technical Lead to provide hands-on technical leadership for the architecture, implementation, and evolution of enterprise…
Added 50 mins ago
SI
Senior Program Manager
Stathera, Inc.
Vancouver, BC
- $100,000 to $145,000 CAD / year
- Full-time
You will lead a cross-functional team spanning MEMS, ASIC, packaging, test, product engineering, operations and external manufacturing partners. You do not manage these engineers directly;…
Added 50 mins ago
BH
SAP Technical Lead – Platform & BTP
BC Hydro
Burnaby, BC
- $131,100 to $165,800 CAD / year
- Full-time
Act as the senior technical escalation point for major incidents. Lead root-cause analysis and drive permanent fixes, not workarounds.
Added 1 hour ago
RL
Calibration Engineer - Solutions Chemistry (12-month contract)
RBR Ltd.
Ottawa, ON
- $70,000 to $90,000 CAD / year
- Contract
Build reusable validation tools, such as a validation plan, protocol template, and standard gauge R&R design, for the team to keep using after the contract ends
Added 1 hour ago
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Architectural Project Coordinator
AECOM
Ottawa, ON
- $65,000 to $85,000 CAD / year
- Full-time
…with clients to solve the world’s most complex challenges and build legacies for future…
Added 1 hour ago
A
Global Head of Professional Services
Ashby
Canada
- Full-time
This is a senior leadership role with accountability for customer outcomes and the commercial performance of PS. You'll partner closely with leaders across Sales, Customer Success, Product,…
Added 1 hour ago
B
Development Associate, Residential Real Estate Development
Broccolini
Toronto, ON
- Full-time
…residential projects. You will work closely with the Development Manager and cross-functional teams to drive projects from the initial concept stage through to completion. Depending on your…
Added 1 hour ago
L
Senior Technical Program Manager - Engineering Chief of Staff
lululemon
Vancouver, BC
- Full-time
The Senior Technical Program Manager, Engineering Chief of Staff, is the right hand to a Vice President of Engineering accountable for lululemon’s digital guest experience: our websites,…
Added 1 hour ago
BC
Director, Head of Equity Derivatives Risk Engineering
BMO Capital Markets
Toronto, ON
- Full-time
Desk engagement - Act as the senior engineering point of contact for traders and risk managers, translating desk pressure into a prioritized, defensible roadmap.
Added 1 hour ago
CC
Project Manager (Municipal Infrastructure)
Chandos Construction
Calgary, AB
- Full-time
Ready to make a lasting impact through critical infrastructure? Join us as a Senior Project Manager and take the lead on projects that deliver safe, reliable services to the communities we…
Added 1 hour ago
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Senior Product Manager
Plusgrade
Toronto, ON · Montreal, QC · CAN - Toronto
- Full-time
Travel is about the moments that make a journey feel personal. At Plusgrade, we build the technology that makes those moments possible, from upgrade offers and loyalty experiences to…
Added 1 hour ago
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Senior Product Manager
Plusgrade
Montreal, QC
- Full-time
Travel is about the moments that make a journey feel personal. At Plusgrade, we build the technology that makes those moments possible, from upgrade offers and loyalty experiences to…
Added 1 hour ago
FB
Senior Project Manager
Forbes Bros. Group of Companies
Saskatoon, SK
- Full-time
The Senior Project Manager leads complex utility, energy, and infrastructure projects from early contractor involvement and pre-construction through engineering, procurement, construction,…
Added 1 hour ago
P
Principal Application Engineer (Salesforce)
PointClickCare
Mississauga, ON
- Full-time
…quality technical solutions following the best industry-leading engineering…

Plusgrade

Senior Product Manager

Montreal, QC, Canada

The expected base salary range for this role is $120,000 to $130,000 CAD. · Full-time

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Job details

Pay: The expected base salary range for this role is $120,000 to $130,000 CAD.
Job type: Full-time
Apply by: Dec 5, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

Employment Type

Permanent

Job Description

Own the product strategy that helps loyalty program partners reach the right members through the right channels. This role is based in Toronto, with Montreal as a secondary location, and you’ll shape an emerging AI-powered product area where better customer signals, experimentation, and channel choices can drive stronger engagement and incremental revenue.

What You'll Be Doing

You’ll own the strategy, roadmap, and delivery for Plusgrade’s AI Traffic Controller (AiTC) reach and marketing products, helping loyalty program partners connect with members through email, WhatsApp, SMS, website placements, and other partner channels. You’ll turn behavioural, transactional, and preference signals into audience segments, triggered programs, and experiments that improve reach, engagement, conversion, and incremental revenue. Working across engineering, design, data, marketing, commercial, partner success, legal, and privacy, you’ll define requirements, consent and preference needs, KPIs, and tradeoffs, then guide products from discovery through launch and iteration. You’ll work in an AI-forward product environment where intelligent signals and experimentation help shape targeting, timing, and channel decisions, with thoughtful judgment about quality, privacy, and limitations.

What You Bring

3+ years of product management experience, including ownership of customer engagement, CRM, lifecycle marketing, marketing automation, or messaging products, with a track record of shipping capabilities across at least two channels.
Experience turning behavioural, transactional, and preference data into useful audience segments, triggered or lifecycle campaigns, and clear product decisions. Experience in loyalty, travel, airlines, hospitality, payments, or partner marketing is a plus.
A hands-on approach to data and experimentation, including defining KPIs, working with dashboards or analytics tools, designing A/B or holdout tests, and measuring incremental impact rather than relying only on opens or clicks.
Clear, accessible communication and strong stakeholder leadership. You can write requirements and decision documents, explain complex tradeoffs, align technical and commercial teams, and navigate consent, opt-in, privacy, and messaging requirements across regions and partners.
Demonstrated AI fluency in product work, such as evaluating an AI-powered feature or workflow, improving a data-driven decisioning process, or using AI tools thoughtfully for analysis, prototyping, or recurring work while understanding their limitations.

Why Plusgrade

Travel is about the moments that make a journey feel personal. At Plusgrade, we build the technology that makes those moments possible, from upgrade offers and loyalty experiences to revenue tools used by 575+ airline, hospitality, cruise, rail, and financial services partners worldwide.

The work is global, complex, and rewarding. You will solve meaningful problems, take ownership from idea to outcome, and work alongside people who are smart, curious, and committed to doing great work.

We also give our teams access to AI tools and the encouragement to use them thoughtfully, to move faster, explore ideas, and build better ways of working.

We trust our teams to do their best work. That means autonomy, flexibility, and room to grow.

Come help us shape the future of travel.

What You'll Love About Us

🏦 RRSP Matching

🏥 Comprehensive Health Plans
📅 Flexible Paid Time Off
✈️ Travel Experience Perk
🧘 Annual Wellness Perk
🚆 Commuter Perk
🌅 Tenure-Based Work From Anywhere Program
🍼 Parental Leave Top Up
🌍 Adventure Pass
🎓 Learning Allowance

Our Process

We believe every candidate deserves a fair, transparent experience, so regardless of outcome, everyone gets feedback.

Our process: Recruiter call → Hiring Manager interview → Final interview.

Plusgrade is an equal-opportunity employer committed to accessible recruitment. We welcome applications from all qualified individuals regardless of gender identity or expression, race, ethnic origin, creed, place of origin, age, sex, marital status, physical or mental disability, sexual orientation, or any other category protected by law. Accommodation is available upon request. We may use AI-assisted tools to help screen and assess applicants for this role. This posting is for an existing vacancy.

The base salary range is tailored to the advertised location and determined by several factors, including candidate expertise and internal peer equity. Final placement is based on a candidate's specific skill set and experience relative to the role's requirements. The expected base salary range for this role is $120,000 to $130,000 CAD.

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More about this job

Responsibilities

Own the strategy, roadmap, and delivery of AI Traffic Controller reach and marketing products, using customer signals to improve audience targeting, channel selection, engagement, conversion, and incremental revenue. Partner with cross-functional teams to define requirements, consent and privacy needs, KPIs, and tradeoffs, and guide products from discovery through launch and iteration.

Requirements

Requires at least three years of product management experience, including ownership of customer engagement, CRM, lifecycle marketing, marketing automation, or messaging products, and experience shipping capabilities across at least two channels. Candidates should be skilled in data-driven segmentation and experimentation, communicate effectively across technical and commercial teams, understand consent and privacy requirements, and demonstrate thoughtful AI fluency.

Skills

Product Strategy
Product Roadmapping
Product Management
Customer Engagement
CRM
Lifecycle Marketing
Marketing Automation
Messaging Products
Audience Segmentation
Behavioral Data Analysis
Experimentation
A/B Testing
KPI Definition
AI Product Evaluation
Stakeholder Leadership
Privacy and Consent Management

Benefits

RRSP Matching
Comprehensive Health Plans
Flexible Paid Time Off
Travel Experience Perk
Annual Wellness Perk
Commuter Perk
Tenure-Based Work From Anywhere Program
Parental Leave Top-Up
Adventure Pass
Learning Allowance

Visa sponsorship

Not detected in the job text

Keywords

AI Traffic Controller
Artificial Intelligence
Product Strategy
Product Roadmap
Customer Engagement
Loyalty Programs
CRM
Lifecycle Marketing
Marketing Automation
Email
WhatsApp
SMS
Audience Segmentation
Behavioral Data
Transactional Data
Customer Preferences
Triggered Campaigns
A/B Testing
Holdout Testing
Experimentation
Incremental Impact
KPIs
Analytics Dashboards
Channel Optimization
Consent Management
Privacy
Opt-In Requirements
Partner Marketing
Travel Technology
Cross-Functional Collaboration

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