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Plusgrade

Solution Engineer - Loyalty Commerce (PBU)

Montreal, QC, Canada

Job type: Full-time
Apply by: Oct 21, 2026
Posting language: English
Posted: Sep 21, 2026

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Original job description

Employment Type

Permanent

Job Description

Solution Engineer

Airline and hospitality loyalty programs are complex, and bringing them to life requires someone who can architect the solution before the contract is even signed. We are looking for a technical consultant to step into high-stakes pre-onboarding engagements, own integration design end to end, and turn ambitious loyalty goals into scalable systems.

What You'll Be Doing

You will serve as the technical lead during pre-onboarding for our loyalty commerce unit, partnering closely with Business Development and Delivery teams. You will drive discovery workshops with loyalty program directors, revenue management leaders, and tech executives to translate ambitious goals into solid integration frameworks across environments like Amadeus, Sabre, and Navitaire. Connected AI workflows handle the initial pass on complex loyalty schemas and integration risk analysis, so your focus stays on high-stakes partner alignment and critical architectural decisions. Your day to day centers on validating API connectivity, member data models, and platform constraints to ensure a seamless technical transition from pre-sales to post-signature execution.

The Stack: Amadeus

Sabre
Navitaire

What You Bring

You bring deep expertise in loyalty platform architectures, including member data models, accrual and redemption engines, tier management, and integration experience with systems like Amadeus, Sabre, or Navitaire.
You possess exceptional technical communication skills, effortlessly translating complex architectural constraints into compelling narratives for both technical teams and executive leadership.
You balance a commercial mindset with consultative design rigor, favoring scalable long-term integration frameworks over temporary customized patches.
When it comes to AI, you don't just use it, you've replaced recurring manual scoping and documentation work with workflows you built and refined, and you know how to validate technical outputs before presenting them to leadership.
You maintain sharp organizational discipline across multiple active deals, documenting API dependencies, data flows, and platform specs with total clarity.

Why Plusgrade

Travel is about the moments that make a journey feel personal. At Plusgrade, we build the technology that makes those moments possible, from upgrade offers and loyalty experiences to revenue tools used by 575+ airline, hospitality, cruise, rail, and financial services partners worldwide.

The work is global, complex, and rewarding. You will solve meaningful problems, take ownership from idea to outcome, and work alongside people who are smart, curious, and committed to doing great work.

We also give our teams access to AI tools and the encouragement to use them thoughtfully, to move faster, explore ideas, and build better ways of working.

We trust our teams to do their best work. That means autonomy, flexibility, and room to grow.

Come help us shape the future of travel.

What You'll Love About Us

🏦 RRSP Matching

🏥 Comprehensive Health Plans
📅 Flexible Paid Time Off
✈️ Travel Experience Perk
🧘 Annual Wellness Perk
🚆 Commuter Perk
🌅 Tenure-Based Work From Anywhere Program
🍼 Parental Leave Top Up
🌍 Adventure Pass
🎓 Learning Allowance

Our Process

We believe every candidate deserves a fair, transparent experience, so regardless of outcome, everyone gets feedback.

Our process: Recruiter call → Hiring Manager interview → Final interview.

Plusgrade is an equal-opportunity employer committed to accessible recruitment. We welcome applications from all qualified individuals regardless of gender identity or expression, race, ethnic origin, creed, place of origin, age, sex, marital status, physical or mental disability, sexual orientation, or any other category protected by law. Accommodation is available upon request. We may use AI-assisted tools to help screen and assess applicants for this role. This posting is for an existing vacancy.

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More about this job

Responsibilities

You will serve as the technical lead during pre-onboarding engagements, designing end-to-end integration frameworks for complex loyalty programs. You will partner with business development teams to translate ambitious goals into scalable technical systems while validating API connectivity and data models.

Requirements

You must possess deep expertise in loyalty platform architectures and integration experience with systems like Amadeus, Sabre, or Navitaire. Strong technical communication skills and the ability to document complex API dependencies and data flows are essential for this role.

Skills

Solution Architecture
Loyalty Programs
API Connectivity
Data Modeling
Amadeus
Sabre
Navitaire
Technical Consulting
Integration Design
System Scalability
Technical Communication
AI Workflows
Risk Analysis
Project Documentation
Stakeholder Management

Benefits

RRSP Matching
Comprehensive Health Plans
Flexible Paid Time Off
Travel Experience Perk
Annual Wellness Perk
Commuter Perk
Tenure-Based Work From Anywhere Program
Parental Leave Top Up
Adventure Pass
Learning Allowance

Visa sponsorship

Not detected in the job text

Keywords

Solution Engineer
Loyalty Commerce
Amadeus
Sabre
Navitaire
API
Integration Design
Member Data Models
Accrual Engines
Redemption Engines
Tier Management
AI Workflows
Technical Consulting
Pre-sales
Software Development
Architecture
Data Flows
Platform Constraints
Technical Lead
Discovery Workshops

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