TECHNOLOGICAL ADVISOR
- Quebec, QC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Full time - 37.5 H / WEEK
Do you aspire, through your experience and knowledge, to affect meaningful change? What if we told you that you could do just that for sawmills across North America? You're in luck: we are currently looking for a manufacturing performance technological advisor. By joining the PMP SOLUTIONS team and, more specifically, as a member of the delivery team, you'll be called upon, among others, to:
YOUR ROLE
As a manufacturing performance technological advisor at PMP SOLUTIONS, you'll be specifically asked to:
You're proactive and constantly looking to improve yourself professionally and personnally. You're driven by the challenges of deploying software solutions in an industrial environment and you want to impact the industry you're working in. You love customer relations and care to see them perform and succeed. Finally, you're confident, a team player, and always looking for innovative solutions to difficult challenges.
Requirements
Do you aspire, through your experience and knowledge, to affect meaningful change? What if we told you that you could do just that for sawmills across North America? You're in luck: we are currently looking for a manufacturing performance technological advisor. By joining the PMP SOLUTIONS team and, more specifically, as a member of the delivery team, you'll be called upon, among others, to:
- Accompany, within the scope of a data-driven continuous improvement process, our users (on the sawmill floor and offices) in aligning our solutions with their business and operational objectives to leverage the most out of them.
- Make sure that our solutions have positive impacts on our users' daily activities.
- Collaborate with the development team to fine tune our solutions for our users' unique needs.
YOUR ROLE
As a manufacturing performance technological advisor at PMP SOLUTIONS, you'll be specifically asked to:
- Acting as the liaison between the various customer and in-house teams, oversee the deployment of our solutions in sawmills.
- Gain an understanding of our users' strategic goals and needs, as well as any existing constraints to elaborate tactical plans.
- Help our customers achieve their strategic and tactical goals with our solutions through a data-driven continuous improvement process.
- Ensure that custmers are using our solutions to their full extent through training.
- Develop and maintain technical and support documentation.
- Evaluate project risks to determine possible impacts and mitigation strategies.
- Act as a manufacturing lead for the in-house technical team, guiding the evolution of our solutions.
- Support users with their use and technical issues.
- Ensure good customer relations.
- Stay on the lookout for further sales opportunities.
You're proactive and constantly looking to improve yourself professionally and personnally. You're driven by the challenges of deploying software solutions in an industrial environment and you want to impact the industry you're working in. You love customer relations and care to see them perform and succeed. Finally, you're confident, a team player, and always looking for innovative solutions to difficult challenges.
Requirements
- B.Sc. in engineering or equivalent
- Project management and / or lean manufacturing certification (important asset)
- Good customer relations skills
- Excellent French and English spoken and written abilities
- Good presentation / training skills
- Multitasking abilities
- Adaptability and synthesis skills
- Critical thinking skills
- Previous knowledge of SQL Server databases (important asset)
More about this job
Responsibilities
Oversee deployment of manufacturing software solutions in sawmills, aligning them with customer goals and supporting users through training, technical assistance, and data-driven continuous improvement. Coordinate customer and internal teams, guide solution development from a manufacturing perspective, maintain documentation, assess project risks, and identify further sales opportunities.
Requirements
A bachelor's degree in engineering or equivalent is required; project management or lean manufacturing certification and SQL Server database knowledge are important assets. The role calls for strong customer relations, excellent spoken and written French and English, presentation and training skills, multitasking, adaptability, synthesis, and critical thinking.
Skills
- Customer Relations
- Project Management
- Lean Manufacturing
- Training and Presentation
- Multitasking
- Adaptability
- Synthesis
- Critical Thinking
- SQL Server
- Software Deployment
- Risk Assessment
- Technical Documentation
- Manufacturing Performance
Visa sponsorship
Not detected in the job text
Categories
- Manufacturing
- Consulting
- Customer Service & Support
- Technology
- Management & Leadership
Keywords
- Manufacturing Performance
- Sawmills
- Software Solutions
- Software Deployment
- Project Management
- Lean Manufacturing
- SQL Server
- Customer Relations
- User Training
- Technical Support
- Technical Documentation
- Risk Assessment
- Mitigation Strategies
- Manufacturing Operations
- Strategic Planning
- Tactical Planning
- Solution Development
- Business Objectives
- Operational Objectives