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Added 2 mins ago
DA
food services manager
Donair Affair
Langley (District), BC · Langley, BC
- Full-time
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Added 2 mins ago
CO
Business Advisor
City of Saint John
Saint John, NB
- Full-time
The position serves as backup to the Customer Service Manager and provides leadership to the Customer Experience Specialist.
Added 2 mins ago
LA
Communications and Digital Media Assistant
Legislative Assembly of Alberta
AB · Edmonton, AB
- $49,879.96 to $63,113.7 CAD / year
- Full-time
We are offering a salaried, full-time position in a skilled, diverse and united workforce, where employees feel engaged, supported, safe, respected and valued. The annual salary range for…
Added 2 mins ago
BH
Manager, Outpatient Mental Health & Addictions #502-26
Brightshores Health System
Owen Sound, ON
- Full-time
…mission is to build healthier communities one patient at a time. We have 2,100 dedicated and compassionate staff and over 250 physicians who work together delivering excellent patient care…
Added 2 mins ago
BC
Manager, School Operations
British Columbia Institute of Technology
Burnaby, BC
- $100,739 to $138,516 CAD / year
- Contract
BCIT’s School of Transportation is seeking a temporary, full-time (1.0 FTE) Manager, School Operations. This position manages the School’s operations, involving human resources, business…
Added 2 mins ago
B
Regional Operations Manager
BGIS
Mississauga, ON
- Full-time
The Regional Service Manager supports multiple account leaders in delivering integrated trades services across a regional portfolio of accounts, ensuring consistent execution of all HVAC…
Added 2 mins ago
DU
Manager Service Operations
Dalhousie University
Halifax, NS
- Full-time
This is a provisional classification. Formal regular review classification procedures may be initiated at any time by the incumbent or supervisor after the incumbent has worked a minimum of…
Added 2 mins ago
Q(
Health & Safety Specialist
QEOSH (HSE) Staffing & Recruitment Inc.
Winnipeg, MB
- Full-time
Employment Type: This position is full-time, permanent, and on-site (Flexible)
Added 2 mins ago
MB
Creator Community Assistant Manager
MAV Beauty
Vaughan, ON
- Full-time
The Creator Community Assistant Manager is a foundational role within MAV’s creator-first operating model. This role owns the full creator lifecycle for our brand communities - discovery,…
Added 2 mins ago
OR
Quality Control Specialist
OSL Retail Services
Mississauga, ON
- $65,000 to $75,000 CAD / year
- Full-time
We are currently seeking a Quality Control Senior Specialist. This is a full-time, in-office role 5 days per week. This position requires strong technical product knowledge and business…
Added 2 mins ago
SH
Nurse Practitioner - Acute Pain Service
Scarborough Health Network
Toronto, ON · Scarborough, ON
- Full-time
…Nurse Hospital Location: General Site Job Type: Permanent, Full time Number of Positions: 1 Minimum - Maximum Hourly Rate: $70.59 - $78.59 Hours:…
Added 2 mins ago
CM
Business Risk Management Manager
CIBC Mellon
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Business Risk Management Manager is responsible for ensuring robust and consistent oversight of business management risk aligned with the Client Services Delivery (CSD) Operational…
Added 3 mins ago
Retail Experience Lead
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Excellent organizational and time management skills.
Added 3 mins ago
Fleet Maintenance - Truck Shop Manager
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Added 3 mins ago
SG
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Toronto, ON
- $70,000 to $100,000 CAD / year
In consultation with the engagement manager plans, organizes, and controls multiple responsibilities and resources to achieve Audit, Review and Notice to Reader engagement objectives.
Added 3 mins ago
Maintenance Mechanic II
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Niagara Falls, ON
…include: a large selection of unique event and meeting spaces, full service spas, fitness centres, rooftop pool/indoor pools, indoor waterpark, and super entertaining arcade makes our…
Added 3 mins ago
Customer Accounts Advisor
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Benefits vary based on full-time and part-time employment status.
Added 3 mins ago
Sales Manager
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Niagara Falls, ON
Benefits vary based on full-time and part-time employment status.
Added 3 mins ago
FK
Server at Fresh on Crawford
Fresh Kitchen + Juice Bar
Toronto, ON
- Full-time
Added 3 mins ago
ST
Coordinator, Exam Planning
Skilled Trades Ontario
Mississauga, ON
- $30.75 to $38.99 CAD / hour
Position Type: Regular/Full-Time – OPSEU represented
Added 18 mins ago
DO
Assistant Road Supervisor
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Mono, ON
- Full-time
Enrolment in our comprehensive health benefits program and defined benefit pension plan
Added 18 mins ago
PC
Intermediate Bridge Engineer
Parsons Corporation
Halifax, NS
- Full-time
…cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what’s…
Added 18 mins ago
EB
Bilingual Residential Mortgage Underwriter
EQ Bank | Canada's Challenger Bank
Montreal, QC
- Full-time
…updating mortgage files from the commitment approval stage to the time the loan is funded. This mainly includes the reviewing of files, correspondence with mortgage brokers to request…
Added 18 mins ago
Program Manager
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
Reporting to the Director, Growth & Digital Enablement, the Program Manager is the engine that keeps our digital optimization programs moving forward, ensuring initiatives are delivered on…
Added 18 mins ago
T
Personal Banker Trainee
TD
Langley (District), BC
- Full-time
…allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience,…

PNC

Operations Specialist Sr

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Oct 26, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As an Operations Specialist Sr within PNC's Treasury Management Lockbox organization, you will be based in Mississauga, Ontario, Canada.

The work schedule for this role will be Monday - Friday, 8:00 AM - 4:30 PM EST

Desired candidates should preferably have 3 years of banking experience, along with an eagerness to learn, and enthusiasm.PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

Job Description

Executes complex transactions/processes of moderate to high risk and financial value utilizing standard policies and procedures. May have specific responsibility for one or multiple specialized products or functional areas.
Identifies and addresses exceptions. Serves as a point of escalation for complex transactions. Partners internally with service partners to route calls, documents or other action items to complete transactions. Interacts with external customers to complete transactions.
Ensures the appropriate materials and documentation are available to complete transactions.
Provides consultation and advice to internal and external customers. Reviews existing processes, recommends improvements and drives implementation. Serves as a subject matter resource for process improvement projects. Trains and onboards new hires.
Reviews transactions and related documents to verify completeness, accuracy, conformance to established service levels and compliance with applicable policies and procedures. Participates in risk mitigation activities.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Accountability, Customer Solutions, Ensure Compliance, Personal Initiative, Process Improvements, Results-Oriented, Risk Mitigation Strategies, Standard Operating Procedure (SOP)

Competencies

Accuracy and Attention to Detail, Effective Communications, Managing Multiple Priorities, Operational Functions, Problem Solving, Process Management, Products and Services, Standard Operating Procedures

Work Experience

Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Language Assessments

No Required or Preferred Language Assessments

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Apply About employer

More about this job

Responsibilities

The Operations Specialist Sr executes complex financial transactions and identifies exceptions while serving as a point of escalation. They also review processes for improvement, train new hires, and ensure all documentation conforms to established service levels and compliance policies.

Requirements

Candidates should possess a university or college degree and demonstrate strong attention to detail and problem-solving abilities. While not strictly required, 3 years of banking experience is preferred for this role.

Skills

Accountability
Customer solutions
Compliance
Personal initiative
Process improvements
Results-oriented
Risk mitigation
Standard operating procedures
Accuracy
Attention to detail
Effective communications
Managing multiple priorities
Operational functions
Problem solving
Process management
Banking

Benefits

Medical coverage
Prescription drug coverage
Health savings account
Dental insurance
Vision insurance
Life insurance
Short-term disability protection
Long-term disability protection
401(k) plan
Pension plan
Stock purchase plan
Dependent care reimbursement account
Back-up child/elder care
Adoption reimbursement
Surrogacy reimbursement
Doula reimbursement
Educational assistance
Wellness program
Paid time off
Maternity leave
Parental leave
Paid holidays

Visa sponsorship

Not detected in the job text

Keywords

Treasury management
Lockbox
Banking
Financial transactions
Risk mitigation
Compliance
Standard operating procedures
Process improvement
Onboarding
Customer service
Operations
Transaction processing
Documentation
Service levels
Risk management framework
Financial value
Subject matter resource
Transaction verification

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