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Added 8 mins ago
I
Mail Center Manager - Toronto Canada
iPostal1
Toronto, ON
- $20 to $24 CAD / hour
- Full-time
Previous experience in an office coordinator role with an emphasis in customer service
Added 23 mins ago
P
Material Project Coordinator
Propak
Airdrie, AB
- Full-time
We are seeking a practical and highly organized individual to work as a Material Project Coordinator supporting the fabrication, dismantling, inspection, packaging and shipment of modular…
Added 23 mins ago
Case Coordinator
Winnipeg Regional Health Authority
Steinbach, MB
Reporting to the Manager Health Services, the Case Coordinator will operate with a high degree of independence as a member of the multidisciplinary team. The incumbent is responsible for…
Added 23 mins ago
V|
Gestionnaire de Projets Municipal / Project Manager Municipal
Veolia | Water Tech
Montreal, QC
- Full-time
…execution activities, including installation work oversight and client follow-up. You will serve as planner, support provider, coordinator, and…
Added 23 mins ago
E
Sample Management Coordinator - Eurofins BioPharma Product Testing Toronto, inc.
Eurofins
Toronto, ON
- $42,000 CAD / year
- Full-time
Reporting directly to the Quality Assurance Director, the Sample Management Coordinator is responsible for managing and coordinating both stability and non-stability samples received at…
Added 38 mins ago
H
Client Success Specialist
HighlightTA
London, ON
- $40,000 to $45,000 CAD / year
- Full-time
The Client Success Specialist plays a key role in supporting and maintaining strong relationships with OSG clients. Acting as the primary point of contact, you will help clients navigate…
Added 53 mins ago
011 - Coordinator, Community Wellness Program
Métis Nation of Ontario
Barrie, ON
The Community Wellness Coordinator support wholistic approaches to promote healthy living, safe communities and the prevention of family violence. The Community Wellness Coordinator…
Added 53 mins ago
001 - Events and Guest Services Coordinator
Métis Nation of Ontario
Burk's Falls, ON
The Events and Guest Services Coordinator supports the successful planning, coordination, and delivery of programs, events, facility bookings, accommodations, and community activities at…
Added 53 mins ago
KI
Sales Account Executive
Kujaku Inc
Canada
- Full-time
The company was built on a simple idea: quality service for a diverse client base, grounded in long-term relationships. They value people: their clients, their carriers and their team.…
Added 53 mins ago
CF
Social Worker/Registered Psychotherapist
Couchiching Family Health Team
Orillia, ON
- Full-time
…decision-making, safe and effective clinical practice, and client well-being, in accordance with applicable professional standards and regulatory College requirements. The Social…
Added 53 mins ago
QM
Accounting & Administrative Coordinator
Quantum Management Services Ltd.
Toronto, ON
- $75,000 to $80,000 CAD / year
- Full-time
Our client, an established company in Toronto, is seeking an experienced and dependable Accounting & Administrative Coordinator to join their close-knit team.
Added 53 mins ago
MS
Administrative Coordinator
Marberg Staffing
Toronto, ON
- $34 to $38 CAD / hour
- Temporary
Administrative Coordinator for not-for-profit community services client, downtown Toronto.
Added 1 hour ago
PI
Health and Safety Environment Coordinator
Pagnotta Inc.
Vancouver, BC
- Full-time
Pagnotta Inc. is a mid-sized, full-service provider of structural concrete, general contracting, and tower crane and hoist services with job sites throughout Western Canada. We deliver…
Added 1 hour ago
PS
Account Coordinator
PNH Solutions
Dorval, QC
- Full-time
At PNH, great client service means more than answering emails and entering orders. It means understanding what the client is trying to accomplish, communicating clearly, anticipating…
Added 1 hour ago
QM
Administrative Coordinator - Office & Administrative Support
Quantum Management Services Ltd.
Toronto, ON
- $38 to $42 CAD / hour
- Full-time
Our client, a well-established organization, is seeking a versatile and highly organized Administrative Coordinator to join their Toronto office on a long-term contract.
Added 1 hour ago
NB
Business Development Representative
National Bank of Canada
Toronto, ON
- Full-time
Ensure high-quality client service and interactions with branch Advisors and Planners
Added 1 hour ago
SC
National Sales Coordinator
Spicers Canada
Vaughan, ON
- Full-time
We are currently looking for a full-time National Sales Coordinator located in Vaughan, Ontario, reporting to the National Packaging Manager, Retail Redistribution.
Added 1 hour ago
AI
Administrative Coordinator
Ainsworth Inc
Mississauga, ON
- Full-time
This position provides a high level of customer service support to meet internal and external customer requirements. Assists Operations with admin functions with respect to contract…
Added 1 hour ago
D
Senior Benefits Training Coordinator
Desjardins
Toronto, ON
- Full-time
As Senior Benefits Training Coordinator in Group benefits, you will oversee a team of service representatives who focus on proactive, positive communications with clients. Your role…
Added 1 hour ago
D
Senior Benefits Training Coordinator
Desjardins
Toronto, ON
- Full-time
As Senior Benefits Training Coordinator in Group benefits, you will oversee a team of service representatives who focus on proactive, positive communications with clients. Your role…
Added 1 hour ago
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Quality Assurance Coordinator
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- Full-time
…maintenance and FBO services. Our commitment to safety, customer service, and operational excellence has established us as the leading provider of private jet service in…
Added 1 hour ago
AG
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…whitebox work, offering flexible, tailored solutions to meet client needs. Aztec Group Ltd. focuses on delivering skilled people, technical expertise, and efficient coordination to handle…
Added 2 hours ago
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Program Assistant – FNCFS/JP Settlement - Competition 2026-103
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Winnipeg, MB
- Full-time
· Coordinate all client data and reports to provide to the Program Coordinator of the FNCFS/JP Settlement, and/or EUTC Director of Service Delivery.
Added 2 hours ago
PE
Manager of Marketing
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Burlington, ON
- $75,000 to $94,995 CAD / year
- Full-time
Support the CEO, Service Area Leaders, and designated business developers with target-client campaigns, market intelligence, pursuit materials, and client-development activity.
Added 2 hours ago
PH
Clinic Support Assistant
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PNH Solutions

Account Coordinator

Dorval, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Apr 4, 2027
Posting language: English · French
Posted: Oct 6, 2026

Original job description

English section of this bilingual listing.

The Opportunity

PNH is looking for a highly organized, customer-focused Account Coordinator to join our growing digital printing and graphics team. The Account Coordinator is a key connection between our clients and our internal production operation, helping move projects smoothly from the initial inquiry through production, delivery, and installation.

This role is ideal for someone who combines exceptional customer service with strong attention to detail, enjoys a fast-paced environment, and takes ownership of getting things done right.

What You'll Own

Client Relationships: Be a trusted day-to-day contact for clients, respond quickly and professionally, provide updates, and resolve issues.
Quotes & Orders: Review project requirements, confirm specifications, and manage approvals.
Production Coordination: Work closely with prepress, printing, finishing, installation, and shipping to keep projects accurate and on schedule.
Artwork & File Coordination: Receive client files, confirm dimensions and specifications, coordinate file corrections, proofs, and production approvals.
Project Follow-Through: Track deadlines, identify risks early, communicate changes proactively, and make sure every project reaches completion.

Key Responsibilities

Serve as the primary point of contact for assigned clients once a project or product is sold.
Respond promptly and professionally to phone calls, emails, and project inquiries.
Maintain strong, long-term client relationships.
Report and update project timelines.
Maintain customer orders in the company's order-management / ERP system.
Confirm specifications, artwork, quantities, materials, finishing, and deadlines before production.
Track projects through printing, finishing, delivery, and installation
Work closely with sales, prepress, production, finishing, installation, and shipping teams.
Identify potential production issues before they become client-facing problems.
Coordinate revisions, rush orders, changes, reprints, and client approvals.
Maintain accurate project records, notes, correspondence, and approvals.
Assist with invoicing and billing questions when required.
Follow up with clients after completion to ensure satisfaction.

What We're Looking For

2+ years of experience in customer service, account coordination, order management, printing, graphics, manufacturing, or a related industry.
Excellent written and verbal communication skills in English.
Strong organization, time management, and attention to detail.
Ability to manage multiple projects and deadlines simultaneously.
Strong problem-solving skills and a proactive approach.
Professional, friendly, and confident communication style.
Strong computer skills and proficiency with Microsoft Office.

Industry Experience Is an Asset

Digital printing, signage, wide-format graphics, exhibits, displays, or branded environments.
Substrates, finishing, mounting, laminating, cutting, sewing, dye-sublimation, UV printing, or related production processes.
Estimating, CRM, ERP, or job-management software.
Adobe Creative Suite or familiarity with print-ready artwork.
English (French optional)

The PNH Standard

At PNH, great client service means more than answering emails and entering orders. It means understanding what the client is trying to accomplish, communicating clearly, anticipating challenges, and taking ownership until the project is delivered.

The successful Account Coordinator will help create a seamless experience across every stage of the client journey - from quote and artwork approval to production, delivery, and installation.

How Success Is Measured

Client satisfaction and retention
Quote and order accuracy
Response time and communication quality
On-time project completion
Reduction of production errors and reprints
Effective communication with internal production teams
Project and margin accuracy
Timely follow-up on approvals and outstanding information

Please email your resume to court@pnh.ca

L'opportunité

Read the full bilingual original

The Opportunity

This role is ideal for someone who combines exceptional customer service with strong attention to detail, enjoys a fast-paced environment, and takes ownership of getting things done right.

What You'll Own

Client Relationships: Be a trusted day-to-day contact for clients, respond quickly and professionally, provide updates, and resolve issues.
Quotes & Orders: Review project requirements, confirm specifications, and manage approvals.
Production Coordination: Work closely with prepress, printing, finishing, installation, and shipping to keep projects accurate and on schedule.
Artwork & File Coordination: Receive client files, confirm dimensions and specifications, coordinate file corrections, proofs, and production approvals.
Project Follow-Through: Track deadlines, identify risks early, communicate changes proactively, and make sure every project reaches completion.

Key Responsibilities

Serve as the primary point of contact for assigned clients once a project or product is sold.
Respond promptly and professionally to phone calls, emails, and project inquiries.
Maintain strong, long-term client relationships.
Report and update project timelines.
Maintain customer orders in the company's order-management / ERP system.
Confirm specifications, artwork, quantities, materials, finishing, and deadlines before production.
Track projects through printing, finishing, delivery, and installation
Work closely with sales, prepress, production, finishing, installation, and shipping teams.
Identify potential production issues before they become client-facing problems.
Coordinate revisions, rush orders, changes, reprints, and client approvals.
Maintain accurate project records, notes, correspondence, and approvals.
Assist with invoicing and billing questions when required.
Follow up with clients after completion to ensure satisfaction.

What We're Looking For

2+ years of experience in customer service, account coordination, order management, printing, graphics, manufacturing, or a related industry.
Excellent written and verbal communication skills in English.
Strong organization, time management, and attention to detail.
Ability to manage multiple projects and deadlines simultaneously.
Strong problem-solving skills and a proactive approach.
Professional, friendly, and confident communication style.
Strong computer skills and proficiency with Microsoft Office.

Industry Experience Is an Asset

Digital printing, signage, wide-format graphics, exhibits, displays, or branded environments.
Substrates, finishing, mounting, laminating, cutting, sewing, dye-sublimation, UV printing, or related production processes.
Estimating, CRM, ERP, or job-management software.
Adobe Creative Suite or familiarity with print-ready artwork.
English (French optional)

The PNH Standard

The successful Account Coordinator will help create a seamless experience across every stage of the client journey - from quote and artwork approval to production, delivery, and installation.

How Success Is Measured

Client satisfaction and retention
Quote and order accuracy
Response time and communication quality
On-time project completion
Reduction of production errors and reprints
Effective communication with internal production teams
Project and margin accuracy
Timely follow-up on approvals and outstanding information

Please email your resume to court@pnh.ca

L'opportunité

PNH recherche un coordinateur de compte très organisé et orienté client pour rejoindre notre équipe en pleine expansion spécialisée dans l'impression numérique et le graphisme. Le coordinateur de compte joue un rôle clé de liaison entre nos clients et notre service de production interne, en contribuant au bon déroulement des projets, de la demande initiale jusqu'à la production, la livraison et l'installation.

Ce poste est idéal pour une personne alliant un sens exceptionnel du service client à un grand souci du détail, appréciant un environnement de travail dynamique et s'attachant à mener à bien les tâches qui lui sont confiées.

Vos missions

Relations clients: Être l’interlocuteur de confiance au quotidien pour les clients, répondre rapidement et de manière professionnelle, fournir des mises à jour et résoudre les problèmes.
Devis et commandes: Examiner les exigences des projets, confirmer les spécifications et gérer les validations.
Coordination de la production: Travailler en étroite collaboration avec les services de prépresse, d’impression, de finition, d’installation et d’expédition afin de garantir la précision et le respect des délais des projets.
Coordination des maquettes et des fichiers: Recevoir les fichiers des clients, confirmer les dimensions et les spécifications, coordonner les corrections de fichiers, les épreuves et les validations de production.
Suivi des projets Assurer le suivi des échéances, identifier les risques à un stade précoce, communiquer les changements de manière proactive et veiller à ce que chaque projet soit mené à bien.

Responsabilités principales

Servir de point de contact principal pour les clients attribués dès la vente d’un projet ou d’un produit.
Répondre rapidement et de manière professionnelle aux appels téléphoniques, aux e-mails et aux demandes de renseignements sur les projets.
Entretenir des relations solides et durables avec les clients.
Rendre compte et mettre à jour le calendrier des projets
Gérer les commandes des clients dans le système de gestion des commandes / ERP de l’entreprise.
Confirmer les spécifications, les maquettes, les quantités, les matériaux, les finitions et les délais avant la production.
Suivre les projets tout au long des étapes d’impression, de finition, de livraison et d’installation.
Travailler en étroite collaboration avec les équipes commerciales, de prépresse, de production, de finition, d’installation et d’expédition.
Identifier les problèmes de production potentiels avant qu’ils ne se transforment en problèmes vis-à-vis des clients.
Coordonner les révisions, les commandes urgentes, les modifications, les réimpressions et les validations par les clients.
Tenir à jour avec précision les dossiers de projet, les notes, la correspondance et les validations.
Apporter son aide pour les questions relatives à la facturation lorsque cela est nécessaire.
Assurer le suivi auprès des clients après l’achèvement du projet afin de s’assurer de leur satisfaction.

Ce que nous recherchons

Au moins 2 ans d’expérience dans le service client, la coordination de comptes, la gestion des commandes, l’impression, le graphisme, la fabrication ou un secteur connexe.
Excellentes compétences en communication écrite et orale en anglais.
Sens aigu de l’organisation, bonne gestion du temps et souci du détail.
Capacité à gérer simultanément plusieurs projets et délais.
Solides compétences en résolution de problèmes et approche proactive.
Style de communication professionnel, convivial et assuré.
De solides compétences informatiques et une bonne maîtrise de Microsoft Office.

Une expérience dans le secteur est un atout

Impression numérique, signalétique, graphisme grand format, expositions, présentoirs ou environnements de marque.
Supports, finitions, montage, pelliculage, découpe, couture, sublimation thermique, impression UV ou processus de production connexes.
Logiciels de devis, de gestion de la relation client (CRM), de progiciel de gestion d’entreprise (ERP) ou de gestion des projets.
Adobe Creative Suite ou connaissance des fichiers graphiques prêts à imprimer.
Anglais (français apprécié)

La norme PNH

Chez PNH, un excellent service client ne se limite pas à répondre aux e-mails et à saisir les commandes. Cela implique de comprendre les objectifs du client, de communiquer clairement, d’anticiper les difficultés et de s’impliquer pleinement jusqu’à la livraison du projet.

Le coordinateur de compte idéal contribuera à créer une expérience fluide à chaque étape du parcours client, du devis et de la validation des maquettes à la production, la livraison et l’installation.

Comment mesurons-nous notre réussite ?

Satisfaction et fidélisation des clients
Précision des devis et des commandes
Délais de réponse et qualité de la communication
Respect des délais de réalisation des projets
Réduction des erreurs de production et des réimpressions
Communication efficace avec les équipes de production internes
Précision des projets et des marges
Suivi en temps opportun des validations et des informations en attente

Veuillez envoyer votre CV par e-mail à court@pnh.ca

Apply About employer

More about this job

Responsibilities

Serve as the primary contact for assigned clients, managing inquiries, updates, approvals, and issues while maintaining accurate order and project records. Coordinate projects across sales, prepress, production, finishing, installation, and shipping, tracking deadlines and ensuring accurate, timely completion and client follow-up.

Requirements

Requires at least two years of experience in customer service, account coordination, order management, printing, graphics, manufacturing, or a related field, along with strong English communication skills. Candidates should be organized, detail-oriented, able to manage multiple deadlines, proactive problem-solvers, and proficient with Microsoft Office; printing-industry experience and familiarity with ERP, CRM, estimating, or Adobe Creative Suite are assets.

Skills

Customer Service
Account Coordination
Order Management
Project Coordination
Production Coordination
Written and Verbal Communication
Organization
Time Management
Attention to Detail
Problem-Solving
Deadline Management
Microsoft Office
Artwork and File Coordination
ERP Systems
Adobe Creative Suite

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Account Coordination
Client Relationships
Order Management
Project Coordination
Digital Printing
Graphics
Signage
Wide-Format Graphics
Prepress
Production
Finishing
Installation
Shipping
Artwork Coordination
Print-Ready Artwork
Proofs and Approvals
ERP Systems
CRM Software
Estimating Software
Job-Management Software
Microsoft Office
Adobe Creative Suite
Substrates
Mounting
Laminating
Dye-Sublimation
UV Printing
Deadline Management
Invoicing and Billing

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