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Added 6 mins ago
DI
Coordinator, Corporate Communication (18 month Contract)
Definity Insurance Company
Toronto, ON
- Full-time
Must have at least two years of communication experience, ideally within financial services or a public company environment
Added 6 mins ago
LC
Coordinator, Supply Chain
Loblaw Companies Limited
Cambridge, ON
- Full-time
The Supply Chain Coordinator role works with replenishment, sourcing, retail, and merchandizing teams to help service our stores. Depending on the day and needs of the business, the…
Added 6 mins ago
SJ
Volunteer Resources Coordinator
St. Joseph's Healthcare Hamilton
Hamilton, ON · Charlton Campus
- Full-time
The Volunteer Resources Coordinator works in partnership with the Volunteer Resources team to plan for program development and to ensure service excellence and best standard of practice for…
Added 6 mins ago
GI
Project Coordinator
Green Infrastructure Partners
Markham, ON · Headquarters, Markham, ON
- Full-time
Reporting to the Project Manager, the Project Coordinator will be responsible for assisting organizing crews and equipment, supervising installations, and keep records of such activities.…
Added 6 mins ago
E
Real Estate Portfolio Coordinator
EllisDon
Mississauga, ON · Toronto, ON
- Full-time
…commitment to Inclusive Diversity is to work together to create an environment where every employee feels safe to be their true and authentic self. Ultimately, EllisDon’s purpose is to…
Added 6 mins ago
FLEET COORDINATOR
AFD Petroleum
Edmonton, AB
Job Summary: We’re adding another Fleet Coordinator to our transportation team. In this role, you’ll plan and assign trucks and deliveries so every customer and location is served as…
Added 6 mins ago
LC
Associate Faculty - Welding
Lambton College
Sarnia, ON
- Part-time
…advocate for your students, you will provide a dynamic learning environment where everyone has the opportunity to reach their full potential. You will utilize a variety of instructional…
Added 6 mins ago
BS
Purchasing Agent
BVGlazing Systems
Concord, ON
- $50,000 to $60,000 CAD / year
- Full-time
Be a part of a company that is committed to providing a healthy and safe work environment.
Added 21 mins ago
P
Material Project Coordinator
Propak
Airdrie, AB
- Full-time
We are seeking a practical and highly organized individual to work as a Material Project Coordinator supporting the fabrication, dismantling, inspection, packaging and shipment of modular…
Added 21 mins ago
IF
Business Development Coordinator
iA Financial Group
Calgary, AB · Vancouver, BC · Toronto, ON
- Full-time
PPI is pleased to provide employees with the flexibility of a hybrid work environment. This role is eligible for working from home up to 3 days per week.
Added 21 mins ago
English as an Additional Language (EAL) Teacher - HHS, AVHS, WES, BDES, FDS, DAHS
Nova Scotia Regional Centres for Education & CSAP
NS · Berwick, NS
…Planning Teams, the EAL Teacher will report directly to the Coordinator of Student…
Added 21 mins ago
SH
Clinical Coordinator, Acute@Home - Temporary Full Time
Southlake Health Community
Newmarket, ON · Southlake Health
- Full-time
A people-first workplace environment that prioritizes belonging, wellness, and psychological safety.
Added 21 mins ago
C
Marketing Coordinator
CDW
Vancouver, BC
- Full-time
As a Marketing Coordinator at CDW, we’ll look to you bring energy and creativity to your job every day, as you help tell our compelling story and assist our sales teams and sales efforts. A…
Added 21 mins ago
SI
Coordinator, Warehouse
Saputo Inc.
Georgetown, ON
- Full-time
…matter and strive to foster an inclusive, growth-driven work environment. Ready to bring your…
Added 22 mins ago
E
Sample Management Coordinator - Eurofins BioPharma Product Testing Toronto, inc.
Eurofins
Toronto, ON
- $42,000 CAD / year
- Full-time
This role operates in a deadline-driven, fast-paced environment supporting ongoing projects for a diverse client base. The Sample Management Coordinator will work independently with minimal…
Added 22 mins ago
Q
Marketing Events Coordinator
Quanser
Markham, ON
- Full-time
We offer a fast-paced, dynamic, and creative environment where your opinions and ideas can make a difference. People who thrive here are all incredibly smart and self-starters who enjoy…
Added 36 mins ago
OI
Coordinator, Community Relations and Social Media – Edmonton Oil Kings
OEG Inc.
Edmonton, AB
- Full-time
The Social Media & Community Engagement Coordinator plays a key role in bringing the excitement and experience of junior hockey to life through creative content, storytelling and meaningful…
Added 36 mins ago
OT
BIM Coordinator, MEP
Ontario Transit Group
Toronto, ON
- Full-time
The MEP Coordinator is responsible for overseeing and managing all Mechanical, Electrical, and Plumbing (MEP) coordination activities within the OTG scope of the OLS stations, ensuring full…
Added 51 mins ago
011 - Coordinator, Community Wellness Program
Métis Nation of Ontario
Barrie, ON
Challenging, multi-disciplinary work environment that fosters learning and professional development
Added 51 mins ago
001 - Events and Guest Services Coordinator
Métis Nation of Ontario
Burk's Falls, ON
Challenging, multi-disciplinary work environment that fosters learning and professional development
Added 51 mins ago
Service Coordinator
GWL Realty Advisors
Toronto, ON
We are seeking a Service Coordinator to ensure the building’s daily operations meet our high standards. This role is ideal for a responsible individual who thrives in a dynamic environment,…
Added 51 mins ago
S
Project Coordinator, Clinical Informatics
Sanya’k̓ula
Vancouver, BC
- Full-time
The Project Coordinator, Clinical Informatics reports to the Executive Director or designate, functions as a member of the project management team, works in collaboration with the Project…
Added 51 mins ago
SE
Instructional Coach - Curriculum
South East Cornerstone Public School Division
Weyburn, SK
- Full-time
Perform other duties as assigned by the Coordinator of Early Learning.
Added 51 mins ago
OS
Coordinator, Community Relations and Social Media – Edmonton Oil Kings
OEG Sports & Entertainment
AB · Edmonton, AB
- Full-time
The Social Media & Community Engagement Coordinator plays a key role in bringing the excitement and experience of junior hockey to life through creative content, storytelling and meaningful…
Added 51 mins ago
D
Ecommerce Manager, DTC
Dermalogica
Toronto, ON
- Full-time
Merchandising & Launch Oversight: Guide the Ecommerce Coordinator on product launches, product setup, merchandising priorities, onsite visibility, promotional mechanics and campaign…

PNH Solutions

Account Coordinator

Dorval, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Apr 4, 2027
Posting language: English · French
Posted: Oct 6, 2026

Original job description

English section of this bilingual listing.

The Opportunity

PNH is looking for a highly organized, customer-focused Account Coordinator to join our growing digital printing and graphics team. The Account Coordinator is a key connection between our clients and our internal production operation, helping move projects smoothly from the initial inquiry through production, delivery, and installation.

This role is ideal for someone who combines exceptional customer service with strong attention to detail, enjoys a fast-paced environment, and takes ownership of getting things done right.

What You'll Own

Client Relationships: Be a trusted day-to-day contact for clients, respond quickly and professionally, provide updates, and resolve issues.
Quotes & Orders: Review project requirements, confirm specifications, and manage approvals.
Production Coordination: Work closely with prepress, printing, finishing, installation, and shipping to keep projects accurate and on schedule.
Artwork & File Coordination: Receive client files, confirm dimensions and specifications, coordinate file corrections, proofs, and production approvals.
Project Follow-Through: Track deadlines, identify risks early, communicate changes proactively, and make sure every project reaches completion.

Key Responsibilities

Serve as the primary point of contact for assigned clients once a project or product is sold.
Respond promptly and professionally to phone calls, emails, and project inquiries.
Maintain strong, long-term client relationships.
Report and update project timelines.
Maintain customer orders in the company's order-management / ERP system.
Confirm specifications, artwork, quantities, materials, finishing, and deadlines before production.
Track projects through printing, finishing, delivery, and installation
Work closely with sales, prepress, production, finishing, installation, and shipping teams.
Identify potential production issues before they become client-facing problems.
Coordinate revisions, rush orders, changes, reprints, and client approvals.
Maintain accurate project records, notes, correspondence, and approvals.
Assist with invoicing and billing questions when required.
Follow up with clients after completion to ensure satisfaction.

What We're Looking For

2+ years of experience in customer service, account coordination, order management, printing, graphics, manufacturing, or a related industry.
Excellent written and verbal communication skills in English.
Strong organization, time management, and attention to detail.
Ability to manage multiple projects and deadlines simultaneously.
Strong problem-solving skills and a proactive approach.
Professional, friendly, and confident communication style.
Strong computer skills and proficiency with Microsoft Office.

Industry Experience Is an Asset

Digital printing, signage, wide-format graphics, exhibits, displays, or branded environments.
Substrates, finishing, mounting, laminating, cutting, sewing, dye-sublimation, UV printing, or related production processes.
Estimating, CRM, ERP, or job-management software.
Adobe Creative Suite or familiarity with print-ready artwork.
English (French optional)

The PNH Standard

At PNH, great client service means more than answering emails and entering orders. It means understanding what the client is trying to accomplish, communicating clearly, anticipating challenges, and taking ownership until the project is delivered.

The successful Account Coordinator will help create a seamless experience across every stage of the client journey - from quote and artwork approval to production, delivery, and installation.

How Success Is Measured

Client satisfaction and retention
Quote and order accuracy
Response time and communication quality
On-time project completion
Reduction of production errors and reprints
Effective communication with internal production teams
Project and margin accuracy
Timely follow-up on approvals and outstanding information

Please email your resume to court@pnh.ca

L'opportunité

Read the full bilingual original

The Opportunity

This role is ideal for someone who combines exceptional customer service with strong attention to detail, enjoys a fast-paced environment, and takes ownership of getting things done right.

What You'll Own

Client Relationships: Be a trusted day-to-day contact for clients, respond quickly and professionally, provide updates, and resolve issues.
Quotes & Orders: Review project requirements, confirm specifications, and manage approvals.
Production Coordination: Work closely with prepress, printing, finishing, installation, and shipping to keep projects accurate and on schedule.
Artwork & File Coordination: Receive client files, confirm dimensions and specifications, coordinate file corrections, proofs, and production approvals.
Project Follow-Through: Track deadlines, identify risks early, communicate changes proactively, and make sure every project reaches completion.

Key Responsibilities

Serve as the primary point of contact for assigned clients once a project or product is sold.
Respond promptly and professionally to phone calls, emails, and project inquiries.
Maintain strong, long-term client relationships.
Report and update project timelines.
Maintain customer orders in the company's order-management / ERP system.
Confirm specifications, artwork, quantities, materials, finishing, and deadlines before production.
Track projects through printing, finishing, delivery, and installation
Work closely with sales, prepress, production, finishing, installation, and shipping teams.
Identify potential production issues before they become client-facing problems.
Coordinate revisions, rush orders, changes, reprints, and client approvals.
Maintain accurate project records, notes, correspondence, and approvals.
Assist with invoicing and billing questions when required.
Follow up with clients after completion to ensure satisfaction.

What We're Looking For

2+ years of experience in customer service, account coordination, order management, printing, graphics, manufacturing, or a related industry.
Excellent written and verbal communication skills in English.
Strong organization, time management, and attention to detail.
Ability to manage multiple projects and deadlines simultaneously.
Strong problem-solving skills and a proactive approach.
Professional, friendly, and confident communication style.
Strong computer skills and proficiency with Microsoft Office.

Industry Experience Is an Asset

Digital printing, signage, wide-format graphics, exhibits, displays, or branded environments.
Substrates, finishing, mounting, laminating, cutting, sewing, dye-sublimation, UV printing, or related production processes.
Estimating, CRM, ERP, or job-management software.
Adobe Creative Suite or familiarity with print-ready artwork.
English (French optional)

The PNH Standard

The successful Account Coordinator will help create a seamless experience across every stage of the client journey - from quote and artwork approval to production, delivery, and installation.

How Success Is Measured

Client satisfaction and retention
Quote and order accuracy
Response time and communication quality
On-time project completion
Reduction of production errors and reprints
Effective communication with internal production teams
Project and margin accuracy
Timely follow-up on approvals and outstanding information

Please email your resume to court@pnh.ca

L'opportunité

PNH recherche un coordinateur de compte très organisé et orienté client pour rejoindre notre équipe en pleine expansion spécialisée dans l'impression numérique et le graphisme. Le coordinateur de compte joue un rôle clé de liaison entre nos clients et notre service de production interne, en contribuant au bon déroulement des projets, de la demande initiale jusqu'à la production, la livraison et l'installation.

Ce poste est idéal pour une personne alliant un sens exceptionnel du service client à un grand souci du détail, appréciant un environnement de travail dynamique et s'attachant à mener à bien les tâches qui lui sont confiées.

Vos missions

Relations clients: Être l’interlocuteur de confiance au quotidien pour les clients, répondre rapidement et de manière professionnelle, fournir des mises à jour et résoudre les problèmes.
Devis et commandes: Examiner les exigences des projets, confirmer les spécifications et gérer les validations.
Coordination de la production: Travailler en étroite collaboration avec les services de prépresse, d’impression, de finition, d’installation et d’expédition afin de garantir la précision et le respect des délais des projets.
Coordination des maquettes et des fichiers: Recevoir les fichiers des clients, confirmer les dimensions et les spécifications, coordonner les corrections de fichiers, les épreuves et les validations de production.
Suivi des projets Assurer le suivi des échéances, identifier les risques à un stade précoce, communiquer les changements de manière proactive et veiller à ce que chaque projet soit mené à bien.

Responsabilités principales

Servir de point de contact principal pour les clients attribués dès la vente d’un projet ou d’un produit.
Répondre rapidement et de manière professionnelle aux appels téléphoniques, aux e-mails et aux demandes de renseignements sur les projets.
Entretenir des relations solides et durables avec les clients.
Rendre compte et mettre à jour le calendrier des projets
Gérer les commandes des clients dans le système de gestion des commandes / ERP de l’entreprise.
Confirmer les spécifications, les maquettes, les quantités, les matériaux, les finitions et les délais avant la production.
Suivre les projets tout au long des étapes d’impression, de finition, de livraison et d’installation.
Travailler en étroite collaboration avec les équipes commerciales, de prépresse, de production, de finition, d’installation et d’expédition.
Identifier les problèmes de production potentiels avant qu’ils ne se transforment en problèmes vis-à-vis des clients.
Coordonner les révisions, les commandes urgentes, les modifications, les réimpressions et les validations par les clients.
Tenir à jour avec précision les dossiers de projet, les notes, la correspondance et les validations.
Apporter son aide pour les questions relatives à la facturation lorsque cela est nécessaire.
Assurer le suivi auprès des clients après l’achèvement du projet afin de s’assurer de leur satisfaction.

Ce que nous recherchons

Au moins 2 ans d’expérience dans le service client, la coordination de comptes, la gestion des commandes, l’impression, le graphisme, la fabrication ou un secteur connexe.
Excellentes compétences en communication écrite et orale en anglais.
Sens aigu de l’organisation, bonne gestion du temps et souci du détail.
Capacité à gérer simultanément plusieurs projets et délais.
Solides compétences en résolution de problèmes et approche proactive.
Style de communication professionnel, convivial et assuré.
De solides compétences informatiques et une bonne maîtrise de Microsoft Office.

Une expérience dans le secteur est un atout

Impression numérique, signalétique, graphisme grand format, expositions, présentoirs ou environnements de marque.
Supports, finitions, montage, pelliculage, découpe, couture, sublimation thermique, impression UV ou processus de production connexes.
Logiciels de devis, de gestion de la relation client (CRM), de progiciel de gestion d’entreprise (ERP) ou de gestion des projets.
Adobe Creative Suite ou connaissance des fichiers graphiques prêts à imprimer.
Anglais (français apprécié)

La norme PNH

Chez PNH, un excellent service client ne se limite pas à répondre aux e-mails et à saisir les commandes. Cela implique de comprendre les objectifs du client, de communiquer clairement, d’anticiper les difficultés et de s’impliquer pleinement jusqu’à la livraison du projet.

Le coordinateur de compte idéal contribuera à créer une expérience fluide à chaque étape du parcours client, du devis et de la validation des maquettes à la production, la livraison et l’installation.

Comment mesurons-nous notre réussite ?

Satisfaction et fidélisation des clients
Précision des devis et des commandes
Délais de réponse et qualité de la communication
Respect des délais de réalisation des projets
Réduction des erreurs de production et des réimpressions
Communication efficace avec les équipes de production internes
Précision des projets et des marges
Suivi en temps opportun des validations et des informations en attente

Veuillez envoyer votre CV par e-mail à court@pnh.ca

Apply About employer

More about this job

Responsibilities

Serve as the primary contact for assigned clients, managing inquiries, updates, approvals, and issues while maintaining accurate order and project records. Coordinate projects across sales, prepress, production, finishing, installation, and shipping, tracking deadlines and ensuring accurate, timely completion and client follow-up.

Requirements

Requires at least two years of experience in customer service, account coordination, order management, printing, graphics, manufacturing, or a related field, along with strong English communication skills. Candidates should be organized, detail-oriented, able to manage multiple deadlines, proactive problem-solvers, and proficient with Microsoft Office; printing-industry experience and familiarity with ERP, CRM, estimating, or Adobe Creative Suite are assets.

Skills

Customer Service
Account Coordination
Order Management
Project Coordination
Production Coordination
Written and Verbal Communication
Organization
Time Management
Attention to Detail
Problem-Solving
Deadline Management
Microsoft Office
Artwork and File Coordination
ERP Systems
Adobe Creative Suite

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Account Coordination
Client Relationships
Order Management
Project Coordination
Digital Printing
Graphics
Signage
Wide-Format Graphics
Prepress
Production
Finishing
Installation
Shipping
Artwork Coordination
Print-Ready Artwork
Proofs and Approvals
ERP Systems
CRM Software
Estimating Software
Job-Management Software
Microsoft Office
Adobe Creative Suite
Substrates
Mounting
Laminating
Dye-Sublimation
UV Printing
Deadline Management
Invoicing and Billing

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