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Added 9 mins ago
VE
Gestionnaire de Projets Municipal / Project Manager Municipal
Veolia Environnement SA
Montreal, QC
- Full-time
Reporting to the Project Portfolio Manager, you will plan, organize, supervise, and control project execution activities, including installation work oversight and client follow-up. You…
Added 40 mins ago
DI
Coordinator, Corporate Communication (18 month Contract)
Definity Insurance Company
Toronto, ON
- Full-time
Excellent project management, channel planning, and problem-solving skills
Added 40 mins ago
BS
Purchasing Agent
BVGlazing Systems
Concord, ON
- $50,000 to $60,000 CAD / year
- Full-time
Maintain professional relationships with the manufacturing, project management, Service department and accounting teams
Added 55 mins ago
V|
Gestionnaire de Projets Municipal / Project Manager Municipal
Veolia | Water Tech
Montreal, QC
- Full-time
Reporting to the Project Portfolio Manager, you will plan, organize, supervise, and control project execution activities, including installation work oversight and client follow-up. You…
Added 1 hour ago
CM
Program Coordinator, Physician Leadership Institute (1-Year Term)
Canadian Medical Association
Ottawa, ON · Toronto, ON · QC
- Full-time
Used technology to support day-to-day coordination and delivery, with experience using tools such as Microsoft Excel, Teams, SharePoint, Zoom, project management tools or learning…
Added 1 hour ago
D
Ecommerce Manager, DTC
Dermalogica
Toronto, ON
- Full-time
Strong project management, stakeholder leadership and communication skills.
Added 1 hour ago
DC
ECommerce Manager, DTC
Dermalogica Canada
Toronto, ON
- $85,000 to $95,000 CAD / year
- Full-time
Strong project management, stakeholder leadership and communication skills.
Added 1 hour ago
SC
Field Coordinator
Stonerise Construction
London, ON
- $45,000 to $50,000 USD / year
- Full-time
Stonerise Construction is looking for a Field Coordinator to support the Site Superintendent with the daily coordination of construction activities. Primarily based on an active…
Added 1 hour ago
S
Intermediate Water Resources Engineer
Stantec
Edmonton, AB
- Full-time
Key Responsibility includes leading and overseeing water resources projects (primarily in urban settings) as a project manager, project coordinator and/or technical lead role. Typical…
Added 1 hour ago
PS
Account Coordinator
PNH Solutions
Dorval, QC
- Full-time
PNH is looking for a highly organized, customer-focused Account Coordinator to join our growing digital printing and graphics team. The Account Coordinator is a key connection between our…
Added 1 hour ago
PS
Order Desk Coordinator
Porcea Stone
Bolton, ON
- Full-time
The Order Desk Coordinator is responsible for the accurate and timely processing of customer orders and for providing dependable administrative and customer-service support to the external…
Added 2 hours ago
C
Project Coordinator (18 month contract)
Cineplex
Toronto, ON
- Full-time
Are you a creative thinker who thrives on bringing projects to life from concept to completion? We're looking for a Project Coordinator to join our Creative Services team on an 18 month…
Added 2 hours ago
BE
Human Resources Coordinator
BC Energy Regulator
Fort St. John, BC
- Full-time
The Human Resources Coordinator (Coordinator) provides a broad range of senior level administrative support to activities designed to deliver the best experience for the employees of the…
Added 2 hours ago
Clinical Research Nurse, College of Medicine
University of Saskatchewan
Saskatoon, SK
…responsible for coordinating all aspects of clinical trial delivery, including study start-up support, ongoing study management, regulatory compliance, participant coordination, and study…
Added 2 hours ago
SA
Coordinator, Kit Process
Standard Aero
Winnipeg, MB
- Full-time
StandardAero is seeking for a Kit Process Coordinator.
Added 3 hours ago
Micromobility Coordinator (Methods Analyst I)
City of Edmonton
AB
Review service data, customer inquiries, and pilot project findings to identify trends and propose practical program improvements
Added 3 hours ago
VB
Construction and Commissioning Lead
Vale Base Metals
NL · Newfoundland and Labrador, Canada
- Full-time
We are currently seeking a Construction & Commissioning Lead to join our Project Execution Team in Voisey’s Bay, NL.
Added 3 hours ago
D
Installation Technical Support / Spécialiste du soutien technique à l'installation
dormakaba
Montreal, QC
- Full-time
…plays a critical part in safeguarding client satisfaction, project revenue, and delivery…
Added 3 hours ago
VB
Analyst II, IT
Vale Base Metals
Sudbury, ON
- Contract
Familiarity with project management and Agile delivery methodologies.
Added 3 hours ago
AO
Indian Day School Program Coordinator - EUTC - Competition 2026-102
Assembly of Manitoba Chiefs
Winnipeg, MB
- Full-time
Under the direction of the Director of Service Delivery, the Indian Day School Program Coordinator is responsible for supporting and coordinating Indian Day School programming. This role…
Added 4 hours ago
TY
Events Coordinator
The York School
Toronto, ON
- $60,000 to $68,000 CAD / year
- Full-time
Reporting to the Community Engagement & Events Manager, the Events Coordinator is responsible for planning, coordinating, and supporting a diverse range of school events that foster…
Added 4 hours ago
MU
EVENTS COORDINATOR (BAND LEVEL 8)
Memorial University, Newfoundland and Labrador
St. John's, NL
- Full-time
Reporting to the Associate Director, Guest Accommodations/Conference and Event Services, the Events Coordinator will work as part of a collaborative team in the management, promotion,…
Added 4 hours ago
ER
Service Coordinator - Commercial Roofing
Empire Roofing
Georgetown, ON
- Full-time
Empire Roofing Corporation is seeking an experienced Service Coordinator to join our growing team. We specialize in commercial and industrial roofing, including TPO flat roofing systems,…
Added 4 hours ago
IP
Project Coordinator (Major Projects)
Iconic Power Systems Inc.
Mississauga, ON
- Full-time
Reporting to the Director of Projects, the Project Coordinator works closely with the Project Management Team, Construction Supervisors, and Operations to support the successful delivery of…
Added 4 hours ago
ST
Program Assistant
Skilled Trades Ontario / Métiers spécialisés Ontario
Mississauga, ON
- $25.83 to $31.79 CAD / hour
- Full-time
STO is looking for a Program Assistant to provide comprehensive administrative, program, and project support to the Standards Department. This role supports the effective delivery of…

PNH Solutions

Account Coordinator

Dorval, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Apr 4, 2027
Posting language: English · French
Posted: Oct 6, 2026

Original job description

English section of this bilingual listing.

The Opportunity

PNH is looking for a highly organized, customer-focused Account Coordinator to join our growing digital printing and graphics team. The Account Coordinator is a key connection between our clients and our internal production operation, helping move projects smoothly from the initial inquiry through production, delivery, and installation.

This role is ideal for someone who combines exceptional customer service with strong attention to detail, enjoys a fast-paced environment, and takes ownership of getting things done right.

What You'll Own

Client Relationships: Be a trusted day-to-day contact for clients, respond quickly and professionally, provide updates, and resolve issues.
Quotes & Orders: Review project requirements, confirm specifications, and manage approvals.
Production Coordination: Work closely with prepress, printing, finishing, installation, and shipping to keep projects accurate and on schedule.
Artwork & File Coordination: Receive client files, confirm dimensions and specifications, coordinate file corrections, proofs, and production approvals.
Project Follow-Through: Track deadlines, identify risks early, communicate changes proactively, and make sure every project reaches completion.

Key Responsibilities

Serve as the primary point of contact for assigned clients once a project or product is sold.
Respond promptly and professionally to phone calls, emails, and project inquiries.
Maintain strong, long-term client relationships.
Report and update project timelines.
Maintain customer orders in the company's order-management / ERP system.
Confirm specifications, artwork, quantities, materials, finishing, and deadlines before production.
Track projects through printing, finishing, delivery, and installation
Work closely with sales, prepress, production, finishing, installation, and shipping teams.
Identify potential production issues before they become client-facing problems.
Coordinate revisions, rush orders, changes, reprints, and client approvals.
Maintain accurate project records, notes, correspondence, and approvals.
Assist with invoicing and billing questions when required.
Follow up with clients after completion to ensure satisfaction.

What We're Looking For

2+ years of experience in customer service, account coordination, order management, printing, graphics, manufacturing, or a related industry.
Excellent written and verbal communication skills in English.
Strong organization, time management, and attention to detail.
Ability to manage multiple projects and deadlines simultaneously.
Strong problem-solving skills and a proactive approach.
Professional, friendly, and confident communication style.
Strong computer skills and proficiency with Microsoft Office.

Industry Experience Is an Asset

Digital printing, signage, wide-format graphics, exhibits, displays, or branded environments.
Substrates, finishing, mounting, laminating, cutting, sewing, dye-sublimation, UV printing, or related production processes.
Estimating, CRM, ERP, or job-management software.
Adobe Creative Suite or familiarity with print-ready artwork.
English (French optional)

The PNH Standard

At PNH, great client service means more than answering emails and entering orders. It means understanding what the client is trying to accomplish, communicating clearly, anticipating challenges, and taking ownership until the project is delivered.

The successful Account Coordinator will help create a seamless experience across every stage of the client journey - from quote and artwork approval to production, delivery, and installation.

How Success Is Measured

Client satisfaction and retention
Quote and order accuracy
Response time and communication quality
On-time project completion
Reduction of production errors and reprints
Effective communication with internal production teams
Project and margin accuracy
Timely follow-up on approvals and outstanding information

Please email your resume to court@pnh.ca

L'opportunité

Read the full bilingual original

The Opportunity

This role is ideal for someone who combines exceptional customer service with strong attention to detail, enjoys a fast-paced environment, and takes ownership of getting things done right.

What You'll Own

Client Relationships: Be a trusted day-to-day contact for clients, respond quickly and professionally, provide updates, and resolve issues.
Quotes & Orders: Review project requirements, confirm specifications, and manage approvals.
Production Coordination: Work closely with prepress, printing, finishing, installation, and shipping to keep projects accurate and on schedule.
Artwork & File Coordination: Receive client files, confirm dimensions and specifications, coordinate file corrections, proofs, and production approvals.
Project Follow-Through: Track deadlines, identify risks early, communicate changes proactively, and make sure every project reaches completion.

Key Responsibilities

Serve as the primary point of contact for assigned clients once a project or product is sold.
Respond promptly and professionally to phone calls, emails, and project inquiries.
Maintain strong, long-term client relationships.
Report and update project timelines.
Maintain customer orders in the company's order-management / ERP system.
Confirm specifications, artwork, quantities, materials, finishing, and deadlines before production.
Track projects through printing, finishing, delivery, and installation
Work closely with sales, prepress, production, finishing, installation, and shipping teams.
Identify potential production issues before they become client-facing problems.
Coordinate revisions, rush orders, changes, reprints, and client approvals.
Maintain accurate project records, notes, correspondence, and approvals.
Assist with invoicing and billing questions when required.
Follow up with clients after completion to ensure satisfaction.

What We're Looking For

2+ years of experience in customer service, account coordination, order management, printing, graphics, manufacturing, or a related industry.
Excellent written and verbal communication skills in English.
Strong organization, time management, and attention to detail.
Ability to manage multiple projects and deadlines simultaneously.
Strong problem-solving skills and a proactive approach.
Professional, friendly, and confident communication style.
Strong computer skills and proficiency with Microsoft Office.

Industry Experience Is an Asset

Digital printing, signage, wide-format graphics, exhibits, displays, or branded environments.
Substrates, finishing, mounting, laminating, cutting, sewing, dye-sublimation, UV printing, or related production processes.
Estimating, CRM, ERP, or job-management software.
Adobe Creative Suite or familiarity with print-ready artwork.
English (French optional)

The PNH Standard

The successful Account Coordinator will help create a seamless experience across every stage of the client journey - from quote and artwork approval to production, delivery, and installation.

How Success Is Measured

Client satisfaction and retention
Quote and order accuracy
Response time and communication quality
On-time project completion
Reduction of production errors and reprints
Effective communication with internal production teams
Project and margin accuracy
Timely follow-up on approvals and outstanding information

Please email your resume to court@pnh.ca

L'opportunité

PNH recherche un coordinateur de compte très organisé et orienté client pour rejoindre notre équipe en pleine expansion spécialisée dans l'impression numérique et le graphisme. Le coordinateur de compte joue un rôle clé de liaison entre nos clients et notre service de production interne, en contribuant au bon déroulement des projets, de la demande initiale jusqu'à la production, la livraison et l'installation.

Ce poste est idéal pour une personne alliant un sens exceptionnel du service client à un grand souci du détail, appréciant un environnement de travail dynamique et s'attachant à mener à bien les tâches qui lui sont confiées.

Vos missions

Relations clients: Être l’interlocuteur de confiance au quotidien pour les clients, répondre rapidement et de manière professionnelle, fournir des mises à jour et résoudre les problèmes.
Devis et commandes: Examiner les exigences des projets, confirmer les spécifications et gérer les validations.
Coordination de la production: Travailler en étroite collaboration avec les services de prépresse, d’impression, de finition, d’installation et d’expédition afin de garantir la précision et le respect des délais des projets.
Coordination des maquettes et des fichiers: Recevoir les fichiers des clients, confirmer les dimensions et les spécifications, coordonner les corrections de fichiers, les épreuves et les validations de production.
Suivi des projets Assurer le suivi des échéances, identifier les risques à un stade précoce, communiquer les changements de manière proactive et veiller à ce que chaque projet soit mené à bien.

Responsabilités principales

Servir de point de contact principal pour les clients attribués dès la vente d’un projet ou d’un produit.
Répondre rapidement et de manière professionnelle aux appels téléphoniques, aux e-mails et aux demandes de renseignements sur les projets.
Entretenir des relations solides et durables avec les clients.
Rendre compte et mettre à jour le calendrier des projets
Gérer les commandes des clients dans le système de gestion des commandes / ERP de l’entreprise.
Confirmer les spécifications, les maquettes, les quantités, les matériaux, les finitions et les délais avant la production.
Suivre les projets tout au long des étapes d’impression, de finition, de livraison et d’installation.
Travailler en étroite collaboration avec les équipes commerciales, de prépresse, de production, de finition, d’installation et d’expédition.
Identifier les problèmes de production potentiels avant qu’ils ne se transforment en problèmes vis-à-vis des clients.
Coordonner les révisions, les commandes urgentes, les modifications, les réimpressions et les validations par les clients.
Tenir à jour avec précision les dossiers de projet, les notes, la correspondance et les validations.
Apporter son aide pour les questions relatives à la facturation lorsque cela est nécessaire.
Assurer le suivi auprès des clients après l’achèvement du projet afin de s’assurer de leur satisfaction.

Ce que nous recherchons

Au moins 2 ans d’expérience dans le service client, la coordination de comptes, la gestion des commandes, l’impression, le graphisme, la fabrication ou un secteur connexe.
Excellentes compétences en communication écrite et orale en anglais.
Sens aigu de l’organisation, bonne gestion du temps et souci du détail.
Capacité à gérer simultanément plusieurs projets et délais.
Solides compétences en résolution de problèmes et approche proactive.
Style de communication professionnel, convivial et assuré.
De solides compétences informatiques et une bonne maîtrise de Microsoft Office.

Une expérience dans le secteur est un atout

Impression numérique, signalétique, graphisme grand format, expositions, présentoirs ou environnements de marque.
Supports, finitions, montage, pelliculage, découpe, couture, sublimation thermique, impression UV ou processus de production connexes.
Logiciels de devis, de gestion de la relation client (CRM), de progiciel de gestion d’entreprise (ERP) ou de gestion des projets.
Adobe Creative Suite ou connaissance des fichiers graphiques prêts à imprimer.
Anglais (français apprécié)

La norme PNH

Chez PNH, un excellent service client ne se limite pas à répondre aux e-mails et à saisir les commandes. Cela implique de comprendre les objectifs du client, de communiquer clairement, d’anticiper les difficultés et de s’impliquer pleinement jusqu’à la livraison du projet.

Le coordinateur de compte idéal contribuera à créer une expérience fluide à chaque étape du parcours client, du devis et de la validation des maquettes à la production, la livraison et l’installation.

Comment mesurons-nous notre réussite ?

Satisfaction et fidélisation des clients
Précision des devis et des commandes
Délais de réponse et qualité de la communication
Respect des délais de réalisation des projets
Réduction des erreurs de production et des réimpressions
Communication efficace avec les équipes de production internes
Précision des projets et des marges
Suivi en temps opportun des validations et des informations en attente

Veuillez envoyer votre CV par e-mail à court@pnh.ca

Apply About employer

More about this job

Responsibilities

Serve as the primary contact for assigned clients, managing inquiries, updates, approvals, and issues while maintaining accurate order and project records. Coordinate projects across sales, prepress, production, finishing, installation, and shipping, tracking deadlines and ensuring accurate, timely completion and client follow-up.

Requirements

Requires at least two years of experience in customer service, account coordination, order management, printing, graphics, manufacturing, or a related field, along with strong English communication skills. Candidates should be organized, detail-oriented, able to manage multiple deadlines, proactive problem-solvers, and proficient with Microsoft Office; printing-industry experience and familiarity with ERP, CRM, estimating, or Adobe Creative Suite are assets.

Skills

Customer Service
Account Coordination
Order Management
Project Coordination
Production Coordination
Written and Verbal Communication
Organization
Time Management
Attention to Detail
Problem-Solving
Deadline Management
Microsoft Office
Artwork and File Coordination
ERP Systems
Adobe Creative Suite

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Account Coordination
Client Relationships
Order Management
Project Coordination
Digital Printing
Graphics
Signage
Wide-Format Graphics
Prepress
Production
Finishing
Installation
Shipping
Artwork Coordination
Print-Ready Artwork
Proofs and Approvals
ERP Systems
CRM Software
Estimating Software
Job-Management Software
Microsoft Office
Adobe Creative Suite
Substrates
Mounting
Laminating
Dye-Sublimation
UV Printing
Deadline Management
Invoicing and Billing

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