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Added 11 mins ago
TE
Brand & Advertising Coordinator
Titan Environmental Containment & Titan USA
Leduc, AB · AB · Surrey, BC · Ile des Chênes, MB · Burlington, ON · Ottawa, ON · Emerald Park, SK · Vars, ON · Calgary, AB
- Full-time
Titan Environmental is seeking a Brand & Advertising Coordinator to help bring our brand to life. Reporting to the Marketing Manager, this role is at the center of our marketing efforts,…
Added 11 mins ago
CC
Coordinator, Corporate Registrations (Temporary 12-month contract)
CPA Calgary Chapter
Edmonton, AB · AB · Calgary, AB
- Full-time
The Coordinator, Corporate Registrations, is responsible for providing day-to-day professional and timely service to all corporate registrants (professional accounting firms, professional…
Added 11 mins ago
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Sample Management Coordinator - Eurofins BioPharma Product Testing Toronto, inc.
Eurofins
Toronto, ON
- Up to $42,000 CAD / year
- Full-time
Reporting directly to the Quality Assurance Director, the Sample Management Coordinator is responsible for managing and coordinating both stability and non-stability samples received at…
Added 12 mins ago
UW
Coordinator, Impact & Granting
United Way British Columbia
Kamloops, BC
- $82,082 CAD / year
- Full-time
Support program sites to meet reporting requirements.
Added 26 mins ago
HR and Recruitment Coordinator
ISL Engineering & Landservices
Calgary, AB · Edmonton, AB
Ready to play a key role in how a growing engineering firm builds its team? As ISL’s HR and Recruitment Coordinator, you’ll manage the full recruitment cycle behind a high volume of…
Added 26 mins ago
PA
Automotive Sales Administrator ( 1 Year Contract)
Pfaff Automotive Partners Inc.
Markham, ON
- Full-time
Assist with licensing, registration, and other administrative requirements associated with vehicle deliveries, where applicable.
Added 26 mins ago
UO
Research Coordinator
University of Alberta
Edmonton, AB
- Full-time
Assembles study specific source documents and updates study binders to ensure regulatory documentation is maintained to meet study requirements
Added 27 mins ago
JQ
Quality Assurance Coordinator (Food Industry)
Just Quality International Inc.
Toronto, ON · North York, ON
- $55,000 to $65,000 CAD / year
- Full-time
Our Quality team is growing and is adding a Quality Assurance Coordinator to work on-site in our corporate office. The position reports to the Quality Assurance Manager and works…
Added 42 mins ago
BU
Teaching Assistant BIOL 4P06 Winter D3-1
Brock University
St. Catharines, ON · Main Campus (Employees)
- Part-time
Teaching Assistant, Course Coordinator and Lab Demonstrator positions are paid according to the qualifications that the employee holds.
Added 42 mins ago
BU
Teaching Assistant BIOL 4P06 Winter D3-2
Brock University
St. Catharines, ON · Main Campus (Employees)
- Part-time
Teaching Assistant, Course Coordinator and Lab Demonstrator positions are paid according to the qualifications that the employee holds.
Added 42 mins ago
LC
Coordinator, Supply Chain
Loblaw Companies Limited
Cambridge, ON
- Full-time
The Supply Chain Coordinator role works with replenishment, sourcing, retail, and merchandizing teams to help service our stores. Depending on the day and needs of the business, the…
Added 42 mins ago
GI
Project Coordinator
Green Infrastructure Partners
Markham, ON · Headquarters, Markham, ON
- Full-time
Reporting to the Project Manager, the Project Coordinator will be responsible for assisting organizing crews and equipment, supervising installations, and keep records of such activities.…
Added 42 mins ago
E
Real Estate Portfolio Coordinator
EllisDon
Mississauga, ON · Toronto, ON
- Full-time
You as a ‘Real Estate Portfolio Coordinator’ will:
Added 42 mins ago
FLEET COORDINATOR
AFD Petroleum
Edmonton, AB
Job Summary: We’re adding another Fleet Coordinator to our transportation team. In this role, you’ll plan and assign trucks and deliveries so every customer and location is served as…
Added 42 mins ago
I
Mail Center Manager - Toronto Canada
iPostal1
Toronto, ON
- $20 to $24 CAD / hour
- Full-time
Previous experience in an office coordinator role with an emphasis in customer service
Added 42 mins ago
CS
Talent Acquisition Coordinator
Canlan Sports
Toronto, ON · North York, ON
- Full-time
Reporting to the Manager, Talent and Organizational Development, the Talent Acquisition Coordinator plays a key role in attracting and welcoming great people to Canlan Sports. You'll lead…
Added 42 mins ago
BS
Purchasing Agent
BVGlazing Systems
Concord, ON
- $50,000 to $60,000 CAD / year
- Full-time
Coordinate between production, service coordinator and site managers.
Added 57 mins ago
P
Material Project Coordinator
Propak
Airdrie, AB
- Full-time
We are seeking a practical and highly organized individual to work as a Material Project Coordinator supporting the fabrication, dismantling, inspection, packaging and shipment of modular…
Added 57 mins ago
Case Coordinator
Winnipeg Regional Health Authority
Steinbach, MB
Reporting to the Manager Health Services, the Case Coordinator will operate with a high degree of independence as a member of the multidisciplinary team. The incumbent is responsible for…
Added 57 mins ago
C
Marketing Coordinator
CDW
Vancouver, BC
- Full-time
As a Marketing Coordinator at CDW, we’ll look to you bring energy and creativity to your job every day, as you help tell our compelling story and assist our sales teams and sales efforts. A…
Added 57 mins ago
SI
Coordinator, Warehouse
Saputo Inc.
Georgetown, ON
- Full-time
Saputo Dairy Products Canada G.P. is seeking a Warehouse Coordinator, for an existing opportunity within our organization.
Added 57 mins ago
UW
Coordinator, Impact & Granting
United Way British Columbia
Kelowna, BC
- $82,082 CAD / year
- Full-time
Support program sites to meet reporting requirements.
Added 57 mins ago
E
Sample Management Coordinator - Eurofins BioPharma Product Testing Toronto, inc.
Eurofins
Toronto, ON
- $42,000 CAD / year
- Full-time
Reporting directly to the Quality Assurance Director, the Sample Management Coordinator is responsible for managing and coordinating both stability and non-stability samples received at…
Added 57 mins ago
Q
Marketing Events Coordinator
Quanser
Markham, ON
- Full-time
Quanser is seeking a highly organized, detail-oriented, and resourceful Marketing Events Coordinator to lead the coordination, logistics, and execution of our global events program. With…
Added 1 hour ago
OT
BIM Coordinator, MEP
Ontario Transit Group
Toronto, ON
- Full-time
The MEP Coordinator is responsible for overseeing and managing all Mechanical, Electrical, and Plumbing (MEP) coordination activities within the OTG scope of the OLS stations, ensuring full…

PNH Solutions

Account Coordinator

Dorval, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Apr 4, 2027
Posting language: English · French
Posted: Oct 6, 2026

Original job description

English section of this bilingual listing.

The Opportunity

PNH is looking for a highly organized, customer-focused Account Coordinator to join our growing digital printing and graphics team. The Account Coordinator is a key connection between our clients and our internal production operation, helping move projects smoothly from the initial inquiry through production, delivery, and installation.

This role is ideal for someone who combines exceptional customer service with strong attention to detail, enjoys a fast-paced environment, and takes ownership of getting things done right.

What You'll Own

Client Relationships: Be a trusted day-to-day contact for clients, respond quickly and professionally, provide updates, and resolve issues.
Quotes & Orders: Review project requirements, confirm specifications, and manage approvals.
Production Coordination: Work closely with prepress, printing, finishing, installation, and shipping to keep projects accurate and on schedule.
Artwork & File Coordination: Receive client files, confirm dimensions and specifications, coordinate file corrections, proofs, and production approvals.
Project Follow-Through: Track deadlines, identify risks early, communicate changes proactively, and make sure every project reaches completion.

Key Responsibilities

Serve as the primary point of contact for assigned clients once a project or product is sold.
Respond promptly and professionally to phone calls, emails, and project inquiries.
Maintain strong, long-term client relationships.
Report and update project timelines.
Maintain customer orders in the company's order-management / ERP system.
Confirm specifications, artwork, quantities, materials, finishing, and deadlines before production.
Track projects through printing, finishing, delivery, and installation
Work closely with sales, prepress, production, finishing, installation, and shipping teams.
Identify potential production issues before they become client-facing problems.
Coordinate revisions, rush orders, changes, reprints, and client approvals.
Maintain accurate project records, notes, correspondence, and approvals.
Assist with invoicing and billing questions when required.
Follow up with clients after completion to ensure satisfaction.

What We're Looking For

2+ years of experience in customer service, account coordination, order management, printing, graphics, manufacturing, or a related industry.
Excellent written and verbal communication skills in English.
Strong organization, time management, and attention to detail.
Ability to manage multiple projects and deadlines simultaneously.
Strong problem-solving skills and a proactive approach.
Professional, friendly, and confident communication style.
Strong computer skills and proficiency with Microsoft Office.

Industry Experience Is an Asset

Digital printing, signage, wide-format graphics, exhibits, displays, or branded environments.
Substrates, finishing, mounting, laminating, cutting, sewing, dye-sublimation, UV printing, or related production processes.
Estimating, CRM, ERP, or job-management software.
Adobe Creative Suite or familiarity with print-ready artwork.
English (French optional)

The PNH Standard

At PNH, great client service means more than answering emails and entering orders. It means understanding what the client is trying to accomplish, communicating clearly, anticipating challenges, and taking ownership until the project is delivered.

The successful Account Coordinator will help create a seamless experience across every stage of the client journey - from quote and artwork approval to production, delivery, and installation.

How Success Is Measured

Client satisfaction and retention
Quote and order accuracy
Response time and communication quality
On-time project completion
Reduction of production errors and reprints
Effective communication with internal production teams
Project and margin accuracy
Timely follow-up on approvals and outstanding information

Please email your resume to court@pnh.ca

L'opportunité

Read the full bilingual original

The Opportunity

This role is ideal for someone who combines exceptional customer service with strong attention to detail, enjoys a fast-paced environment, and takes ownership of getting things done right.

What You'll Own

Client Relationships: Be a trusted day-to-day contact for clients, respond quickly and professionally, provide updates, and resolve issues.
Quotes & Orders: Review project requirements, confirm specifications, and manage approvals.
Production Coordination: Work closely with prepress, printing, finishing, installation, and shipping to keep projects accurate and on schedule.
Artwork & File Coordination: Receive client files, confirm dimensions and specifications, coordinate file corrections, proofs, and production approvals.
Project Follow-Through: Track deadlines, identify risks early, communicate changes proactively, and make sure every project reaches completion.

Key Responsibilities

Serve as the primary point of contact for assigned clients once a project or product is sold.
Respond promptly and professionally to phone calls, emails, and project inquiries.
Maintain strong, long-term client relationships.
Report and update project timelines.
Maintain customer orders in the company's order-management / ERP system.
Confirm specifications, artwork, quantities, materials, finishing, and deadlines before production.
Track projects through printing, finishing, delivery, and installation
Work closely with sales, prepress, production, finishing, installation, and shipping teams.
Identify potential production issues before they become client-facing problems.
Coordinate revisions, rush orders, changes, reprints, and client approvals.
Maintain accurate project records, notes, correspondence, and approvals.
Assist with invoicing and billing questions when required.
Follow up with clients after completion to ensure satisfaction.

What We're Looking For

2+ years of experience in customer service, account coordination, order management, printing, graphics, manufacturing, or a related industry.
Excellent written and verbal communication skills in English.
Strong organization, time management, and attention to detail.
Ability to manage multiple projects and deadlines simultaneously.
Strong problem-solving skills and a proactive approach.
Professional, friendly, and confident communication style.
Strong computer skills and proficiency with Microsoft Office.

Industry Experience Is an Asset

Digital printing, signage, wide-format graphics, exhibits, displays, or branded environments.
Substrates, finishing, mounting, laminating, cutting, sewing, dye-sublimation, UV printing, or related production processes.
Estimating, CRM, ERP, or job-management software.
Adobe Creative Suite or familiarity with print-ready artwork.
English (French optional)

The PNH Standard

The successful Account Coordinator will help create a seamless experience across every stage of the client journey - from quote and artwork approval to production, delivery, and installation.

How Success Is Measured

Client satisfaction and retention
Quote and order accuracy
Response time and communication quality
On-time project completion
Reduction of production errors and reprints
Effective communication with internal production teams
Project and margin accuracy
Timely follow-up on approvals and outstanding information

Please email your resume to court@pnh.ca

L'opportunité

PNH recherche un coordinateur de compte très organisé et orienté client pour rejoindre notre équipe en pleine expansion spécialisée dans l'impression numérique et le graphisme. Le coordinateur de compte joue un rôle clé de liaison entre nos clients et notre service de production interne, en contribuant au bon déroulement des projets, de la demande initiale jusqu'à la production, la livraison et l'installation.

Ce poste est idéal pour une personne alliant un sens exceptionnel du service client à un grand souci du détail, appréciant un environnement de travail dynamique et s'attachant à mener à bien les tâches qui lui sont confiées.

Vos missions

Relations clients: Être l’interlocuteur de confiance au quotidien pour les clients, répondre rapidement et de manière professionnelle, fournir des mises à jour et résoudre les problèmes.
Devis et commandes: Examiner les exigences des projets, confirmer les spécifications et gérer les validations.
Coordination de la production: Travailler en étroite collaboration avec les services de prépresse, d’impression, de finition, d’installation et d’expédition afin de garantir la précision et le respect des délais des projets.
Coordination des maquettes et des fichiers: Recevoir les fichiers des clients, confirmer les dimensions et les spécifications, coordonner les corrections de fichiers, les épreuves et les validations de production.
Suivi des projets Assurer le suivi des échéances, identifier les risques à un stade précoce, communiquer les changements de manière proactive et veiller à ce que chaque projet soit mené à bien.

Responsabilités principales

Servir de point de contact principal pour les clients attribués dès la vente d’un projet ou d’un produit.
Répondre rapidement et de manière professionnelle aux appels téléphoniques, aux e-mails et aux demandes de renseignements sur les projets.
Entretenir des relations solides et durables avec les clients.
Rendre compte et mettre à jour le calendrier des projets
Gérer les commandes des clients dans le système de gestion des commandes / ERP de l’entreprise.
Confirmer les spécifications, les maquettes, les quantités, les matériaux, les finitions et les délais avant la production.
Suivre les projets tout au long des étapes d’impression, de finition, de livraison et d’installation.
Travailler en étroite collaboration avec les équipes commerciales, de prépresse, de production, de finition, d’installation et d’expédition.
Identifier les problèmes de production potentiels avant qu’ils ne se transforment en problèmes vis-à-vis des clients.
Coordonner les révisions, les commandes urgentes, les modifications, les réimpressions et les validations par les clients.
Tenir à jour avec précision les dossiers de projet, les notes, la correspondance et les validations.
Apporter son aide pour les questions relatives à la facturation lorsque cela est nécessaire.
Assurer le suivi auprès des clients après l’achèvement du projet afin de s’assurer de leur satisfaction.

Ce que nous recherchons

Au moins 2 ans d’expérience dans le service client, la coordination de comptes, la gestion des commandes, l’impression, le graphisme, la fabrication ou un secteur connexe.
Excellentes compétences en communication écrite et orale en anglais.
Sens aigu de l’organisation, bonne gestion du temps et souci du détail.
Capacité à gérer simultanément plusieurs projets et délais.
Solides compétences en résolution de problèmes et approche proactive.
Style de communication professionnel, convivial et assuré.
De solides compétences informatiques et une bonne maîtrise de Microsoft Office.

Une expérience dans le secteur est un atout

Impression numérique, signalétique, graphisme grand format, expositions, présentoirs ou environnements de marque.
Supports, finitions, montage, pelliculage, découpe, couture, sublimation thermique, impression UV ou processus de production connexes.
Logiciels de devis, de gestion de la relation client (CRM), de progiciel de gestion d’entreprise (ERP) ou de gestion des projets.
Adobe Creative Suite ou connaissance des fichiers graphiques prêts à imprimer.
Anglais (français apprécié)

La norme PNH

Chez PNH, un excellent service client ne se limite pas à répondre aux e-mails et à saisir les commandes. Cela implique de comprendre les objectifs du client, de communiquer clairement, d’anticiper les difficultés et de s’impliquer pleinement jusqu’à la livraison du projet.

Le coordinateur de compte idéal contribuera à créer une expérience fluide à chaque étape du parcours client, du devis et de la validation des maquettes à la production, la livraison et l’installation.

Comment mesurons-nous notre réussite ?

Satisfaction et fidélisation des clients
Précision des devis et des commandes
Délais de réponse et qualité de la communication
Respect des délais de réalisation des projets
Réduction des erreurs de production et des réimpressions
Communication efficace avec les équipes de production internes
Précision des projets et des marges
Suivi en temps opportun des validations et des informations en attente

Veuillez envoyer votre CV par e-mail à court@pnh.ca

Apply About employer

More about this job

Responsibilities

Serve as the primary contact for assigned clients, managing inquiries, updates, approvals, and issues while maintaining accurate order and project records. Coordinate projects across sales, prepress, production, finishing, installation, and shipping, tracking deadlines and ensuring accurate, timely completion and client follow-up.

Requirements

Requires at least two years of experience in customer service, account coordination, order management, printing, graphics, manufacturing, or a related field, along with strong English communication skills. Candidates should be organized, detail-oriented, able to manage multiple deadlines, proactive problem-solvers, and proficient with Microsoft Office; printing-industry experience and familiarity with ERP, CRM, estimating, or Adobe Creative Suite are assets.

Skills

Customer Service
Account Coordination
Order Management
Project Coordination
Production Coordination
Written and Verbal Communication
Organization
Time Management
Attention to Detail
Problem-Solving
Deadline Management
Microsoft Office
Artwork and File Coordination
ERP Systems
Adobe Creative Suite

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Account Coordination
Client Relationships
Order Management
Project Coordination
Digital Printing
Graphics
Signage
Wide-Format Graphics
Prepress
Production
Finishing
Installation
Shipping
Artwork Coordination
Print-Ready Artwork
Proofs and Approvals
ERP Systems
CRM Software
Estimating Software
Job-Management Software
Microsoft Office
Adobe Creative Suite
Substrates
Mounting
Laminating
Dye-Sublimation
UV Printing
Deadline Management
Invoicing and Billing

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