Who Are You?
You’re highly organized, proactive, and great at keeping people and projects moving in the same direction. You enjoy taking a project with multiple moving parts and turning it into a clear plan, making sure everyone understands what needs to happen, who’s responsible, and when it needs to be done. You can manage competing priorities, spot potential roadblocks, and work through challenges without losing sight of the details or the bigger picture.
You’re also a strong communicator who cares about the client experience. You build trust by listening, setting clear expectations, and following through. You’re comfortable asking questions, having honest conversations about timelines and scope, and working with different personalities to find solutions. Experience in website projects or digital marketing is an asset, along with a willingness to learn, openness to feedback, and a collaborative approach to your work.
What's the Role?
As our Project Manager, you’ll lead website projects from initial planning through launch, helping turn client goals into websites that support their business. Reporting to the Team Lead of Project Management, you’ll work closely with clients and our multidisciplinary Websites team to define requirements, develop project plans, and manage scope, timelines, and budgets.
You’ll be the primary point of contact for clients throughout their projects, keeping them informed, answering questions, and guiding them through key decisions. Internally, you’ll coordinate tasks, track progress, address bottlenecks, and ensure the team has the information needed to deliver high-quality work. You’ll also contribute to improving our processes, bringing greater clarity and efficiency to how we manage projects and support our clients.
Duties & Responsibilities
Manage a diverse portfolio of clients, focusing on delivering an exceptional client experience that is tailored to the specific needs of each individual, ensuring satisfaction and long-lasting relationships.
Implement and execute strategic website projects
Collaborate with various departments to identify and resolve bottlenecks, ensuring smooth project execution.
Propose and implement process improvements to boost efficiency, productivity, and client satisfaction.
Actively collaborate with clients, Project Managers, and Account Managers to grasp their goals, objectives, and requirements for projects.
Develop and adhere to project plans, timelines, and budgets to guarantee successful project implementation.
Coordinate project activities, assign tasks to internal team members, and track progress to meet deadlines and deliver error-free results.
Conduct regular quality assurance checks to ascertain projects align with industry standards, client expectations, and internal guidelines.
Provide regular updates to clients and internal teams on project status and any adjustments to timelines or scopes.
Train new team members on best practices and protocols, providing valuable insights to improve their performance.
Support process innovation and documentation, working closely with the Senior team members and manager to ensure optimal efficiency and effectiveness.
Participate in small-scale product development initiatives, contributing ideas and collaborating on implementation.
Continuously stay abreast of industry trends and best practices to ensure we are ahead of the curve.
Required Experience & Skills
Legally able to work in Canada and located in Calgary, AB
Bachelor’s degree in Business Administration, Marketing, or related field
2+ years in customer service, hospitality, or client relationship management
2+ years in a role requiring high levels of organization and coordination of multiple tasks or projects
Digital marketing experience is an asset, preferably in websites
Exceptional communication skills, both written and verbal
Strong organizational skills, with the ability to manage multiple projects simultaneously
Familiarity with project management software and tools
Exceptional interpersonal and communication abilities
Proven experience in process planning
Ability to analyze tasks from multiple viewpoints
Ability to perform well under high-pressure situations
Proficiency in Google AdWords, Google Analytics, WordPress, and various Social Media platforms is an asset
Who is POD Marketing?
POD Marketing is a full-service agency that works across marketing, consulting, and HR to help clients solve real business challenges. Behind that work is an incredible group of people. We put just as much care into supporting our team as we do our clients, creating an environment where people feel trusted, supported, and inspired to do their best work.
At POD, culture isn’t about perks (though we have those too). It’s about how you feel at work: accepted for who you are, encouraged to grow, and surrounded by people who want to see you succeed. That approach has earned us multiple awards, including recognition as one of Canada’s Most Admired Corporate Cultures.
What's in it for You?
At POD Marketing, we work hard, have fun, and genuinely support each other. We believe people do their best work when they feel valued, trusted, and balanced; and we’ve built an environment that makes that possible.
You’ll enjoy three weeks of paid vacation, twelve flex days, a Passion Day to spend however you choose, and a company-wide MeMonday to prioritize mental health. We offer a thirty-day remote work policy for when you need a change of scenery, twenty-six hours of paid volunteer time each year, and a comprehensive benefits package that includes health, dental, vision, and spending accounts.
Growth and development are also a priority at POD. You’ll have access to our mentorship program, our in-house leadership development program, DiSC communication training, and ongoing learning opportunities designed to help you grow your skills and career. You’ll also have regular one-on-one check-ins, quarterly performance conversations, and a culture of continuous feedback that keeps you supported and clear on expectations.
Our downtown Calgary office is bright, modern, and stocked with good coffee, snacks, and great people. We offer discounts with local vendors and a culture that’s collaborative, energetic, and built on trust and respect.
How to Apply
At POD, we believe “that most job requirements and conceptual knowledge are easily trainable. But you can’t teach drive, ambition, or passion.” (Take a look at this article, Finding Your Unicorn, written by our President, Kevin Wilhelm). Our hiring managers consider alignment with our core values and passion for our company culture to be as valuable as experience and education.
Finding the right fit is important to us, and we put real care into reviewing applications. This is your chance to show us who you are: your voice, your attention to detail, and your excitement about joining the team. Take a few extra minutes to help us see why this opportunity is the right fit for you.
We often see strong candidates miss out because of preventable issues like missing cover letters, referencing the wrong job title or company, or submitting unedited AI-generated content. We encourage the use of AI to streamline your process, but your application should still reflect your voice and accuracy. If this role excites you, let that show in how you apply.
A few tips to stand out:
Submit an up-to-date resume that highlights the skills and experience we are looking for
Include a personalized cover letter or a video cover letter (one is required, both are not necessary)
If you choose to submit a video cover letter, keep it short and engaging (under 2 minutes, please!)
Share why this specific role excites you and how your background connects to it
Make sure your application is error-free (especially the basics like company name and job title)
Answer the application questions with intention. Your responses don't need to be long; quality over quantity matters!
If you use AI, review and edit so it sounds like you and is factually correct (no - passion and innovation are not our core values, no matter what ChatGPT tells you)
Review the posted salary range before you apply and make sure it aligns with what you’re comfortable with
Always apply through our website. We will reach out by email if you are selected for the next step. Either way, we appreciate your interest and the time you spent getting to know us.
At POD Marketing, we believe in creating an inclusive work environment, which is why we’re proud to be an equal opportunity employer. We consider and evaluate all qualified candidates based on their qualifications without discrimination based on race, colour, religion, age, gender, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, or any other legally protected characteristics.
