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Point 1 Displays

Senior Human Resources Generalist

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: May 8, 2027
Posting language: English · French
Posted: Nov 9, 2026

Original job description

English section of this bilingual listing.

Company Description

Founded in 1993, Point 1 Displays is a leading designer and manufacturer of product merchandising displays across North America. We are known for exceeding client expectations through tailored solutions, strong customer service and deep expertise in retail marketing. With almost all manufacturing done in-house at our 154,000 ft² facility in Montreal (Lachine), and with our award-winning design team and quality-focused production team, we deliver cost-effective, high-quality displays. We are a family-run company of 100+ employees.

Role Description

Our long-tenured HR lead is retiring, and we are looking for a Senior HR Generalist to take ownership of our people function. Reporting directly to the EVP, you will be the go-to person for employee relations, performance management and payroll: someone who resolves issues from the first conversation to the outcome. This is a full-time, permanent, on-site role at our Lachine facility, with a clear mandate to improve how HR works here.

Key Responsibilities

Employee relations: resolve conflicts between employees, coach supervisors and managers through people issues, and handle discipline
Performance management: run our annual review cycle and equip managers to own their reviews
Payroll: process weekly payroll for our employees (Nethris, with Synerion time data)
Recruitment and onboarding, including our staffing-agency relationships
Benefits: administer our group insurance plan, enrolments and claims follow-up
Health and safety: manage CNESST files and return to work
Compliance: pay equity, francization, privacy, harassment prevention and Quebec labour standards
HR policies, the employee handbook and HR records
Identify and implement improvements to our HR processes

Qualifications

5+ years of HR generalist experience, including employee relations and weekly payroll
Proven ability to resolve workplace conflict and coach managers with tact and firmness
Solid knowledge of Quebec labour standards and CNESST requirements
Experience administering a group insurance plan
Fluent in French and English, spoken and written
Comfortable with payroll and time systems; Nethris and Synerion experience is an asset
Sound judgment, discretion and the confidence to make decisions independently
Manufacturing experience is an asset
Post-secondary education in HR or a related field; CRHA designation is an asset

---------------------------------------------------------------------------------------------------------------

Description de l'entreprise

Read the full bilingual original

Company Description

Role Description

Key Responsibilities

Employee relations: resolve conflicts between employees, coach supervisors and managers through people issues, and handle discipline

Performance management: run our annual review cycle and equip managers to own their reviews

Payroll: process weekly payroll for our employees (Nethris, with Synerion time data)

Recruitment and onboarding, including our staffing-agency relationships

Benefits: administer our group insurance plan, enrolments and claims follow-up

Health and safety: manage CNESST files and return to work

Compliance: pay equity, francization, privacy, harassment prevention and Quebec labour standards

HR policies, the employee handbook and HR records

Identify and implement improvements to our HR processes

Qualifications

5+ years of HR generalist experience, including employee relations and weekly payroll

Proven ability to resolve workplace conflict and coach managers with tact and firmness

Solid knowledge of Quebec labour standards and CNESST requirements

Experience administering a group insurance plan

Fluent in French and English, spoken and written

Comfortable with payroll and time systems; Nethris and Synerion experience is an asset

Sound judgment, discretion and the confidence to make decisions independently

Manufacturing experience is an asset

Post-secondary education in HR or a related field; CRHA designation is an asset

---------------------------------------------------------------------------------------------------------------

Description de l'entreprise

Fondée en 1993, Point 1 Displays est un chef de file de la conception et de la fabrication de présentoirs de marchandisage en Amérique du Nord. Nous sommes reconnus pour dépasser les attentes de nos clients grâce à des solutions sur mesure, un service à la clientèle de premier ordre et une solide expertise en marketing de détail. Grâce à une fabrication presque entièrement réalisée à l'interne dans notre usine de 154 000 pi² à Montréal (Lachine), à notre équipe de design primée et à notre équipe de production axée sur la qualité, nous livrons des présentoirs de haute qualité à des coûts concurrentiels. Nous sommes une entreprise familiale de plus de 100 employés.

Description du poste

Notre responsable RH de longue date prend sa retraite, et nous recherchons un(e) conseiller(ère) principal(e) en ressources humaines pour prendre en charge notre fonction RH. Relevant directement du vice-président exécutif, vous serez la personne de référence pour les relations de travail, la gestion de la performance et la paie : quelqu'un qui règle les situations de la première conversation jusqu'à leur résolution. Ce poste permanent à temps plein s'exerce sur place, à notre usine de Lachine, avec un mandat clair d'améliorer nos pratiques RH.

Principales responsabilités

Relations de travail : résoudre les conflits entre employés, accompagner les superviseurs et les gestionnaires dans les enjeux humains et gérer les mesures disciplinaires

Gestion de la performance : piloter notre cycle annuel d'évaluation et outiller les gestionnaires pour qu'ils prennent en charge leurs évaluations

Paie : traiter la paie hebdomadaire de nos employés (Nethris, avec les données de temps de Synerion)

Recrutement et accueil, y compris nos relations avec les agences de placement

Avantages sociaux : administrer notre régime d'assurance collective, les adhésions et le suivi des réclamations

Santé et sécurité : gérer les dossiers CNESST et le retour au travail

Conformité : équité salariale, francisation, protection des renseignements personnels, prévention du harcèlement et normes du travail du Québec

Politiques RH, manuel de l'employé et dossiers RH

Repérer et mettre en œuvre des améliorations à nos processus RH

Qualifications

Au moins 5 ans d'expérience comme généraliste en RH, incluant les relations de travail et la paie hebdomadaire

Capacité démontrée à résoudre des conflits en milieu de travail et à accompagner des gestionnaires avec tact et fermeté

Solide connaissance des normes du travail du Québec et des exigences de la CNESST

Expérience en administration d'un régime d'assurance collective

Maîtrise du français et de l'anglais, à l'oral et à l'écrit

À l'aise avec les systèmes de paie et de gestion du temps; expérience avec Nethris et Synerion, un atout

Jugement solide, discrétion et assurance pour prendre des décisions de façon autonome

Expérience en milieu manufacturier, un atout

Formation postsecondaire en RH ou dans un domaine connexe; titre de CRHA, un atout

Apply About employer

More about this job

Responsibilities

Own the HR function, handling employee relations, workplace conflict, discipline, manager coaching, performance reviews, and weekly payroll. Manage recruitment, onboarding, benefits, health and safety cases, compliance, HR policies and records, and improvements to HR processes.

Requirements

Requires at least five years of HR generalist experience, including employee relations and weekly payroll, along with knowledge of Quebec labour standards and CNESST requirements. Candidates must be fluent in French and English and have group insurance administration experience; post-secondary HR-related education is required, while a CRHA designation, manufacturing experience, and Nethris or Synerion experience are assets.

Skills

Employee Relations
Conflict Resolution
Manager Coaching
Performance Management
Weekly Payroll
Recruitment
Onboarding
Benefits Administration
Health and Safety
CNESST Case Management
Quebec Labour Standards
Pay Equity
Harassment Prevention
HR Policy Development
HR Process Improvement
French and English Fluency

Visa sponsorship

Not detected in the job text

Keywords

Human Resources
Employee Relations
Conflict Resolution
Performance Management
Weekly Payroll
Nethris
Synerion
Recruitment
Onboarding
Staffing Agencies
Group Insurance
Benefits Administration
CNESST
Return to Work
Pay Equity
Francization
Privacy
Harassment Prevention
Quebec Labour Standards
HR Policies
Employee Handbook
HR Records
Manufacturing
CRHA

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