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Added 4 months ago
P
(Canada) - Junior Site Reliability Engineer
PointClickCare
Mississauga, Ontario
- Full-time
The purpose of this role is to help monitor, improve, and engineer production systems so they are reliable and meet client expectations. The Site Reliability Engineer works to ensure…
Added 1 month ago
Junior Software Engineer-Global Payments Engineering
Scotiabank
Toronto, ON
Technical understanding – as a standard Software Engineer there will be expectations that you are able to lead technical discussions, challenge design and strategy
Added 1 month ago
Software Engineer, Payments Integration & Modernization
Scotiabank
Toronto, ON
Technical understanding – as a standard Software Engineer there will be expectations that you are able to lead technical discussions, challenge design and strategy
Added 1 month ago
R
Principal Data Science and AI Engineer
RBC
Toronto, ON
- Full-time
As a Principal AI Engineer, you will be at the helm of developing, deploying, and owning the strategic direction of advanced AI systems, including autonomous AI agents that leverage and…
Added 1 month ago
Software Engineer
My Beacon
Toronto, ON
We’re looking for a hands-on Full-Stack Software Engineer who enjoys solving problems, learning new things, and building software that makes a real impact.
Added 1 month ago
Q
Firmware Engineer, Staff
Qualcomm
Toronto, ON
- Full-time
…a smarter, connected future for all. As a Qualcomm Software Engineer, you will design, develop, create, modify, and validate embedded and cloud edge software, applications, and/or…
Added 1 month ago
Senior Software Engineer, Device Identity ( Toronto)
Okta
Toronto, ON
We seek a dynamic and influential Senior Software Engineer to join our Device Identity engineering team. The ideal candidate will leverage their deep Java experience to architect, build,…
Added 1 month ago
E
Senior Software Engineer, AI Platform
eBay
Toronto, ON
- Full-time
…maintaining high quality and performance. As a Senior Software Engineer – Backend, you will architect and develop core platform services, solving complex technical problems and shaping…
Added 1 month ago
Software Development Engineer Intern, ROBOTICS - 2027
Amazon
Toronto, ON
…tomorrow's technology. At Amazon, you'll grow into the high-impact engineer you know you can be, supported by a culture of learning and mentorship. Every day brings exciting new challenges…
Added 1 month ago
RB
Principal Data Science and AI Engineer
Royal Bank of Canada
Toronto, ON
- Full-time
As a Principal AI Engineer, you will be at the helm of developing, deploying, and owning the strategic direction of advanced AI systems, including autonomous AI agents that leverage and…
Added 1 month ago
EN
Senior Full Stack Developer – Generative AI & Autonomous Agents - Toronto, Canada - Hybrid (10038)
Extreme Networks
Toronto, ON
- Full-time
We are seeking an experienced Senior Full Stack Developer with deep expertise in backend systems (Java, Python, microservices) and modern UI frameworks (Angular, React) to join our…
Added 1 month ago
R
Principal Data Science and AI Engineer
RBC
Toronto, ON
- Full-time
As a Principal AI Engineer, you will be at the helm of developing, deploying, and owning the strategic direction of advanced AI systems, including autonomous AI agents that leverage and…
Added 1 month ago
RB
Data Scientist and AI Engineer Autonomous AI Agents (LLMs and Deep Learning)
Royal Bank of Canada
Toronto, ON
- Full-time
…language models (LLMs) and other deep learning models. As an AI Engineer, you will play a pivotal role in building intelligent systems that transform the way we operate and deliver…
Added 1 month ago
WT
Senior Software Developer, Post-Trade Management
Wealthsimple Technologies
Remote, Canada
- $151,200 to $189,000 CAD / year
- Full-time
- Remote
Read on if you're an engineer who wants to deep dive into a complex domain and isn’t satisfied unless you understand exactly how everything works. This is your opportunity to leave your…
Added 1 month ago
FS
AI Software Developer
Flatirons Solutions
Remote, Canada
- Full-time
- Remote
…solutions. We’re looking for a collaborative, analytical software engineer who is excited to experiment with emerging AI tools and capabilities, turn user needs into thoughtful technical…
Added 1 month ago
R
Data Scientist and AI Engineer Autonomous AI Agents (LLMs and Deep Learning)
RBC
Toronto, ON
- Full-time
…language models (LLMs) and other deep learning models. As an AI Engineer, you will play a pivotal role in building intelligent systems that transform the way we operate and deliver…
Added 3 months ago
Staff Back End Engineer (Data Platform)
Forma.ai
Toronto, Ontario
As a Staff Engineer, you are expected to operate with a high degree of ownership and trust. This includes proactively identifying architectural risks, surfacing edge cases or constraints…
Added 1 month ago
Staff Software Engineer, Fullstack
Fivetran
Toronto, ON
We’re looking for a Staff Software Engineer, Fullstack to join our Reverse ETL product engineering team.
Added 2 months ago
Senior Agentic Software Engineer
Lantern
Edmonton, AB
As a Senior Software Modernization Engineer, you'll work directly with enterprise software engineering organizations to help modernize applications, improve developer productivity,…
Added 1 month ago
Staff Full stack Engineer [CONSUMER]
HelloFresh
Toronto, ON
We are looking for an engineer to help implement solutions & write beautiful code, working with various team members as we build out our consumer facing applications & the infrastructure…
Added 1 month ago
Senior Data Platform Engineer
Tubi - Canada
Toronto, ON
The team is small and senior. Each engineer owns major platform components: you design it, build it, and support it in production.
Added 3 months ago
M
Principal Engineer - Platform & Data
Masabi
Remote, Canada
- Full-time
- Remote
// We’re looking for a Principal Engineer to join Masabi’s Architecture team.
Added 1 month ago
Senior Software Engineer - Brand Platform - Backend
Faire
Kitchener, ON · Toronto, ON
Added 3 months ago
AI Platform Engineer - DevOps
Staffinity Inc
Halifax, Nova Scotia
Staffinity is currently seeking an AI Platform Engineer - DevOps for a premier corporate client located in Halifax. This is a full-time position offering a competitive salary and…
Added 3 months ago
E
Développeur(-euse) principal d’application mobile − Android / Senior Mobile Developer – Android
Expedia
Montreal, Quebec · Canada - Quebec - Montreal
- Full-time
Maîtrise approfondie du développement Android (Kotlin/Java, Android SDK, frameworks UI), y compris la conception d’API, la modélisation de données et la conception de systèmes pour les…

PointClickCare

(Canada) - Junior Site Reliability Engineer

Mississauga, ON, Canada

Full-time

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Job details

Job type: Full-time
Experience: 2 years of relevant experience or co-op/internships as a Software Engineer
Posting language: English
Posted: Jun 7, 2026

Original job description

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare - so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

**Travel to Office expectations**

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.

Job Summary:

The purpose of this role is to help monitor, improve, and engineer production systems so they are reliable and meet client expectations. The Site Reliability Engineer works to ensure services operate smoothly, quickly restore service during incidents, and minimise customer impact. When issues occur, the role focuses not only on resolution but also on identifying root causes and driving improvements to prevent incidents from recurring. This role is critical to delivering a stable, high quality experience for PointClickCare clients.

Reporting to the Sr Manager, Applications Operations Engineering

Key Responsibilities:

• Participate in incident response and supported on‑call practices, helping restore service quickly while documenting incidents and recovery actions.
• Design, implement, and maintain monitoring and observability solutions, including dashboards, alerts, logs, metrics, and traces, to understand system behavior and proactively improve reliability.
• Engineer and enhance AI‑driven anomaly detection and root cause analysis solutions to continuously improve system reliability and prevent repeated failures.
• Contribute to automation and AIOps initiatives, including scripting, event driven workflows, and AI assisted runbooks that reduce manual effort and operational toil.
• Continuously develop Site Reliability Engineering skills through mentorship, hands on production exposure, and application of SRE best practices.

Your Key Strengths:

• 2 years of relevant experience or co-op/internships as a Software Engineer
• Monitoring or logging familiarity with Appdynamics, DataDog, ELK/Kibana or similar tools.
• Basic scripting or programming skills (Python, Bash and Java)
• Hands on experience deploying, operating, or supporting containerized workloads using Kubernetes and Docker.
• Demonstrates curiosity, continuous learning, and a growth oriented mindset.
• Experience with cloud native infrastructure and platforms such as Azure or AWS.
• Ability to collaborate effectively
• Experience working with Agentic AI and LLM based solutions used to support automation.

\n\n

$70,000 - $80,000 a year

Canada: At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $70,000 -$80,000.

Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

PointClickCare Benefits & Perks:

Benefits starting from Day 1!

Retirement Plan Matching

Flexible Paid Time Off

Wellness Support Programs and Resources

Parental & Caregiver Leaves

Fertility & Adoption Support

Continuous Development Support Program

Employee Assistance Program

Allyship and Inclusion Communities

Employee Recognition … and more!

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

Apply About employer

More about this job

Responsibilities

The role focuses on monitoring, improving, and engineering production systems to ensure reliability and minimize customer impact. Key duties include participating in incident response, implementing observability solutions, and developing AI-driven anomaly detection.

Requirements

Candidates need 2 years of experience as a Software Engineer, including familiarity with monitoring tools and scripting in Python, Bash, or Java. Experience with containerized workloads via Kubernetes/Docker and cloud platforms like Azure or AWS is required.

Skills

Appdynamics
Datadog
ELK/Kibana
Python
Bash
Java
Kubernetes
Docker
Azure
AWS
Agentic AI
LLM
Monitoring
Observability
Incident Response
AIOps

Benefits

Benefits starting from Day 1
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition

Visa sponsorship

Not detected in the job text

Keywords

Site Reliability Engineering
SRE
AIOps
Kubernetes
Docker
Azure
AWS
Python
Bash
Java
Appdynamics
Datadog
ELK
Kibana
Observability
Anomaly Detection
Root Cause Analysis
Agentic AI
LLM
Cloud Native
Incident Response
SaaS Ops
Health Tech
Automation
Runbooks

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